Trouble Shooting - Planet IGS-10020MT User Manual

This chapter contains information to help you solve problems. If the Industrial Managed Switch is not functioning properly,
make sure the Ethernet Switch was set up according to instructions in this manual.
The per port LED is not lit
Solution:
Check the cable connection of the Industrial Managed Switch.
Performance is bad
Solution:
Check the speed duplex mode of the partner device. The Industrial Managed Switch is run at Auto-negotiation mode and
if the partner is set to half duplex, then the performance will be poor.
Per port LED is lit, but the traffic is irregular
Solution:
Check that the attached device is not set to dedicate full duplex. Some devices use a physical or software switch to change
duplex modes. Auto-negotiation may not recognize this type of full-duplex setting.
Why the Industrial Managed Switch doesn't connect to the network
Solution:
Check per port LED on the Industrial Managed Switch. Try another port on the Industrial Managed Switch Make sure
the cable is installed properly Make sure the cable is the right type Turn off the power. After a while, turn on power again.
Can I install MGB-SX or other non wide temperature SFP module into SFP slot of Industrial Managed Switch?
Solution:
Yes, it does. However, since the MGB-SX and other non wide temperature SFP module cannot operate under -40 to 75
Degree C. Please pay attention to this point and consider use PLANET wide temperature SFP module for Industrial
Managed Switch.

8. TROUBLE SHOOTING

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User's Manual of IGS-10020MT