World Wide Web; Intergraph Bulletin Board Service; Faxlink - Intergraph StudioZ RenderRAX III System Setup

Intergraph Computer Systems provides complimentary software support for 30 or 90 days
following shipment of a hardware or software product. This includes World Wide Web
access, Intergraph Bulletin Board Service access, FAXLink service, and telephone (Help
Desk) support. At the end of the complimentary support period, you can purchase other levels
of software support.

World Wide Web

You can visit Intergraph Computer Systems on the World Wide Web at
http://www.intergraph.com/ics. On these pages, you can get news and product information,
technical support information, software updates and fixes, and more.

Intergraph Bulletin Board Service

On the Intergraph Bulletin Board Service (IBBS), you can get technical support information,
software updates and fixes, and more.
NOTE Most of the system software for your RAX system can be found in the TDZ 2000 GL2 Series A
area of the IBBS. Additional software can be found in the Digital Media area of the IBBS.
To connect to the IBBS:
1. Set your system's communications protocol for eight (8) data bits, no parity, one (1) stop
bit, and any baud rate up to 14,400.
2. Using a modem, call 1-256-730-8786. Outside the United States, call one of the mirror
sites listed on World Wide Web; see the Software Support pages at
http://www.intergraph.com.
3. At the login prompt, key in your user ID, or new if you have not used the IBBS before.
4. Follow the menus to find what you need.
If you have trouble connecting to or using the IBBS, call the Customer Response Center at
1-800-633-7248 (product entry IBBS) or leave a message for the IBBS System Operator at
1-256-730-1413.

FAXLink

To use the FAXLink:
u
Call 1-800-240-4300 for information on how to get technical support information.
u
Call 1-256-730-9000 to get documents (up to five per call).
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