Gateway 7400 System Manual page 116

The system does not recognize the CD drive.
Probable cause
The CD is not intended for PC
use
The CD is loaded incorrectly
The CD is scratched or dirty
The CD drive needs to be
added as new hardware
The secondary IDE device
may be disabled
The CD cables are not
installed correctly
The CD drive may be
defective
108
Troubleshooting
Solution
Make sure the CD is PC compatible.
Make sure the label is facing up, then try again.
Try cleaning the CD with a lint-free cloth. Make
sure the CD is not scratched.
In the Control Panel window (Start | Settings |
Control Panel), double-click Add New
Hardware. Follow the on-screen instructions
for adding the drive.
Restart your server, then press F1 to open the
BIOS Setup utility. From the Advanced | IDE
Configuration menu, set the IDE Controller
to Both and the Secondary IDE Master to
Auto.
Open the system and make sure all cables
between the CD controller and the CD drive
are connected correctly.
Replace the CD drive.