Faq (Problems Specific To The Mp510 And Corrective Actions) - Canon PIXMA MP510 Service Manual

4. FAQ (Problems Specific to the MP510 and Corrective Actions)

No. * Function Phenomenon
Ink tank installed
1 A Installation in a wrong
position
Print head
2 B Installation installation error
No paper feeding - Paper feeding
3 B Paper feed
Multi-feeding
4 C Paper feed
Envelope not
feeding
5 B Paper feed
Paper jam
6 C Paper feed
Condition
The ink tank is installed in
a wrong position.
Insufficient allowance of
the print head positioning
part.
The paper feed roller slips
from the ASF on the paper at paper
feeding.
- Postcard
- In the high In the high temperature
temperature and and high humidity
high humidity environment, the
environment frictional force between
the front and back sides of
paper becomes high, and
sheets stick to each other,
contributing to multi-
feeding.
- Envelope The paper feed roller slips
on the paper at paper
feeding.
Note:
Depending on the paper
lots.
1. As the LF roller slips
on the paper, the paper
is not fed, causing the
jam error at paper
ejecting.
2. The printer guide is not
properly set.
3. The paper source
where the paper is set
is not selected.
4. When the tab of the
paper support is
raised, the Legal size
paper hits it before the
paper is completely
ejected.
5. If the rear cover is not
properly attached, the
edge of paper contacts
the rear cover during
2-7
Cause Corrective action
Open the scanning unit
(printer cover), and install
the ink tank(s) properly.
Remove and re-install the
print head.
1. Perform paper feed
roller cleaning.
2. Clean the paper feed
roller with pre-
moistened wipe or
moistened cloth.
3. Correct paper curl. If
the problem persists,
adjust the printer
guide to leave approx.
0.5 mm between the
guide and the paper
edge.
1. Fan the paper before
setting them.
2. In case of PR-101, set
the paper sheet by
sheet.
3. Recommend use of the
ASF for printing on
both sides of paper
(manual duplex
printing).
1. Perform paper feed
roller cleaning via the
operation panel.
2. Clean the paper feed
roller with pre-
moistened wipe or
moistened cloth.
3. Reduce the number of
envelopes set in the
ASF.
4. Flatten the envelope
(with a pen).
5. If the paper support is
extended, retract it.
1. Remove the jammed
paper from the paper
pick-up side.
2. Confirm that the
printer guide is
properly adjusted.
3. Confirm that the paper
source is properly
selected.
4. For Legal size paper,
close the tab of the
output paper support.
5. In case of a paper jam
in the front feeder,
confirm that the rear
cover securely fits in
place after the paper
previously jammed in
the front feeder was
removed.
Possible call or
complaint
- Ink tank installation
error.
- Print head
installation error.
- Paper out error
- Paper cannot be fed
- Cannot print
- Multiple sheets of
paper are fed
simultaneously.
- Blank paper is
ejected.
- Paper out error
- Paper cannot be fed
- Cannot print
- Paper jam error
- Paper cannot be fed
- Cannot print