Table of Contents
Advertisement
4. FAQ (Problems Specific to the iP8500 and Corrective Actions)
No.
*
Function
Margin (approx.
0.3mm)
1
C
Print results
- Skewed paper
feeding
- Printing on the
2
B
Print results
platen
Variation in the top
of form accuracy
3
B
Print results
- Skewed paper
feeding
- Margin
4
B
Print results
Soiling on the back
side of paper (lines
or streaks parallel to
the paper feed
direction)
5
A
Print results
Soiling on paper in
automatic duplex
printing (lines or
streaks perpendicular
to the paper feed
direction)
6
B
Print results
Scratches on paper
7
C
Print results
Download Free Service Manual and Resetter Printer at http://printer1.blogspot.com
Phenomenon
Condition
- Paper feeding from the
cassette, Photo Paper Plus
Double Sided (A4),
borderless printing, printing
on the back side of paper
- In the low temperature and
low humidity environment
- Plain paper
- In the high temperature and
high humidity environment
- A5 or legal size
- In the low temperature and
low humidity environment
- Not solved even when the
number of sheets stacked in
the auto sheet feeder or the
cassette is reduced
- Photo Paper Plus Double
Sided
- 2L size (Japan only)
- After continuous borderless
printing of small sized paper
(such as 4 x 6), when a
larger sized paper (such as
A4) is printed.
- With Photo Paper Plus
Double Sided or postcards,
the phenomenon is likely to
be noticeable and to be
complained of by users, as
printing is performed on
both sides of such paper.
- Automatic duplex printing
(Photo Paper Plus Double
Sided, postcards, plain
paper)
- PP-101D, PP-101, PR-101,
SG-101, etc.
- Paper feeding from the
cassette
- Multiple number of sheets
loaded
Cause
- In the printer driver,
- Change the paper feeding
- If paper is curled,
- Try printing on the other
Due to decrease of paper
- Set the top margin to 4mm
feed capability in the low
temperature and low
humidity environment
- In the printer driver,
- Change the paper feeding
In borderless printing,
1. Perform Bottom plate
printing is performed to the
size slightly larger than the
paper size, and ink off the
paper is absorbed by the
2. If soiling on the paper
platen's ink absorber.
Absorbed ink may attach to
the platen rib(s) after
several dozen sheets are
printed, causing soiling at
the leading edge of paper
or on the back side of
paper.
On the rib(s) inside the
Temporary operational
sheet feed unit used for
solution:
duplex printing, ink mist
Cancel automatic duplex
may accumulate, smearing
printing, and manually print
paper.
each side of paper.
Cleaning by user:
1. Perform Bottom plate
2. If soiling on the paper
If the phenomenon persists
after conducting 1 and 2,
servicing is required.
Service:
Wipe any soiling or dirt off
from the sheet feed unit and
the bottom case unit ribs
Scratches on the PF return
- Change the paper feeding
lever due to paper feeding
from the cassette, and
duplex printing path.
- If automatic duplex
2 - 6
Possible call or
Corrective action
- A margin appears on
increase the amount of
printouts.
extension.
- Paper feeds at an
angle.
method from the cassette
to the auto sheet feeder.
- Paper feeds at an
straighten it.
angle.
- Printing is performed
side of paper.
on the platen.
- The back side of
paper gets smeared.
- Print start position
or more.
varies.
- A margin appears on
increase the amount of
printouts.
extension.
- Paper feeds at an
angle.
method from the cassette
to the auto sheet feeder.
- Paper gets smeared.
cleaning (from the
- The back side of
printer driver) up to 3
paper gets smeared.
times
*1
.
still remains after 3
times of Bottom plate
cleaning, wipe the
platen rib(s) and their
surroundings with a
cotton swab.
- Paper gets smeared.
- The back side of
paper gets smeared.
- Even after Bottom
plate cleaning was
performed, and the
platen ribs were
cleaned with cotton
swab, paper gets
cleaning (from the
smeared.
printer driver) up to 3
times
.
*1
still remains after 3
times of Bottom plate
cleaning, wipe the
platen rib(s) and their
surroundings with a
cotton swab.
*2
.
- Paper is scratched.
method from the cassette
- Marks appear on
to the auto sheet feeder.
printed paper.
printing is performed,
cancel it, and, by setting
only a single sheet of
paper in the auto sheet
feeder, manually print
complaint
Hide quick links:
Advertisement
Table of Contents
