Faq (Problems Specific To The Ip6000D And Corrective Actions) - Canon PIXMA iP6000D Service Manual

5. FAQ (Problems Specific to the iP6000D and Corrective Actions)

No. * Function
Margin (approx.
0.3mm)
1 C Print results
- Skewed paper
feeding
- Printing on the
2 B Print results
platen
Variation in the top
of form accuracy
3 B Print results
- Skewed paper
feeding
- Margin
4 B Print results
Carriage lock lever
dislocation
Safety during
5 C
transportation
Soiling on the back
side of paper (lines
or streaks parallel to
the paper feed
direction)
6 A Print results
Soiling on paper in
automatic duplex
printing (lines or
streaks
perpendicular to the
paper feed
direction)
7 B Print results
2 - 19
Phenomenon Condition
- Paper feeding from the
cassette, Photo Paper Plus
Double Sided (A4),
borderless printing,
printing on the back side
of paper
- In the low temperature and
low humidity
environment
- Plain paper
- In the high temperature
and high humidity
environment
- A5 or legal size
- In the low temperature and
low humidity
environment
- Not solved even when the
number of sheets stacked
in the auto sheet feeder or
the cassette is reduced
- Photo Paper Plus Double
Sided
- 2L size (Japan only)
- With the print head and
ink tanks installed
- The phenomenon occurred
in the freight handling
test.
- After continuous
borderless printing of
small sized paper (such as
4 x 6), when a larger
sized paper (such as A4)
is printed.
- With Photo Paper Plus
Double Sided or
postcards, the
phenomenon is likely to
be noticeable and to be
complained of by users,
as printing is performed
on both sides of such
paper.
- Automatic duplex printing
(Photo Paper Plus Double
Sided, postcards, plain
paper)
Cause
- In the printer driver, increase
the amount of extension.
- Change the paper feeding
method from the cassette to
the auto sheet feeder.
- If paper is curled, straighten it.
- Try printing on the other side
of paper.
Due to decrease of paper - Set the top margin to 4mm or
feed capability in the low more.
temperature and low
humidity environment
- In the printer driver, increase
the amount of extension.
- Change the paper feeding
method from the cassette to
the sheet feeder.
When returning the repaired
printer to the user, insert the
fixing tool (A4 plain paper
folded 5 times) between the
main case and the carriage, and
fix it with tape.
PRINTER
TRANSPORTATION]
In borderless printing, 1. Perform Bottom plate
printing is performed to cleaning (from the printer
the size slightly larger
driver) up to 3 times
than the paper size, and
: Change the paper in each
*1
ink off the paper is
Bottom plate cleaning.
absorbed by the platen's
The cleaning can end
ink absorber. Absorbed
when paper does not get
ink may attach to the
any soiling.
platen rib(s) after several
dozen sheets are printed,
2. If soiling on the paper still
causing soiling at the
remains after 3 times of
leading edge of paper or
Bottom plate cleaning,
on the back side of
wipe the platen rib(s) and
paper.
their surroundings with a
cotton swab.
On the rib(s) inside the Temporary operational
sheet feed unit used for
solution:
duplex printing, ink mist
Cancel automatic duplex
may accumulate,
printing, and manually print
smearing paper.
each side of paper.
Cleaning by user:
1. Perform Bottom plate
cleaning (from the printer
driver) up to 3 times
*1 : Change the paper in each
Bottom plate cleaning.
The cleaning can end
when paper does not get
any soiling.
2. If soiling on the paper still
remains after 3 times of
Bottom plate cleaning,
wipe the platen rib(s) and
their surroundings with a
Possible call or
Corrective action
complaint
- A margin appears on
printouts.
- Paper feeds at an
angle.
- Paper feeds at an
angle.
- Printing is performed
on the platen.
- The back side of
paper gets smeared.
- Print start position
varies.
- A margin appears on
printouts.
- Paper feeds at an
angle.
During transportation
for return after repair,
Ink dries, and no ink is
ejected.
[See Part 1, 4.
- Paper gets smeared.
- The back side of
*1 .
paper gets smeared.
- Paper gets smeared.
- The back side of
paper gets smeared.
- Even after Bottom
plate cleaning was
performed, and the
platen ribs were
cleaned with cotton
swab, paper gets
smeared.
*1 .