Faq (Problems Specific To The Mp170 / Mp450 And Corrective Actions) - Canon PIXMA MP170 Service Manual

4. FAQ (Problems Specific to the MP170 / MP450 and Corrective Actions)

No. * Function
Carriage error
(LED cyclic
blinking in
orange and
green 2 times)
1 A Installation
Ink cartridge
installation
error (2 times
2 A Installation of LED cyclic
blinking in
orange and
green)
Memory card
not accessed or
removed
3 B Installation
No paper
feeding
Paper
4 B
feeding
Multi-feeding
Paper
5 C
feeding
Envelope not
feeding
Paper
6 B
feeding
Phenomenon Condition
During unpacking
and setup by a user
- During unpacking
and setup by a
user
- At ink cartridge
replacement
In using a memory
card which needs to
be used with the
card adapter
In the high
temperature and
high humidity
environment
Envelopes
Cause
The user may not
have removed the
packing material
fixing the carriage.
Note: Even if the
carriage
packing
material
remains, no
parts are
damaged.
The user did not
install the ink
cartridges
completely.
The user inserted
the memory card
into the slot
without using the
card adapter.
The paper feed
roller slips on the
paper at paper
feeding.
The frictional force
between the front
and back sides of
paper becomes
high, and sheets
stick to each other,
contributing to
multi-feeding.
The paper feed
roller slips on the
paper at paper
feeding.
Note: Depending
on the
paper lots.
2-12
Possible call or
Corrective action
complaint
- Remove the The LEDs blink
packing material alternately in
fixing the orange and
carriage. green, 2 times
(carriage error).
- Turn the
machine off, and
on again.
Open the scanning An error occurs
unit, and install indicating
the ink cartridge(s) incomplete
properly. installation of an
ink cartridge.
- Use the card - Printing cannot
adapter to insert be done.
the memory card
- The memory
into the slot.
card is not
- If the card cannot recognized.
be removed,
servicing is
required.
- Perform roller - Paper out error
cleaning from
- Paper cannot
the MP driver.
be fed
- Clean the paper
- Cannot print
feed roller with
pre-moistened
wipe or
moistened cloth.
- Fan the paper - Multiple sheets
and set them in of paper feed.
the ASF.
- Blank paper is
- In case of PR- ejected.
101, set the
paper sheet by
sheet in the
ASF.
- Perform roller - Paper out error
cleaning from
- Paper cannot
the MP driver.
be fed
- Clean the paper
- Cannot print
feed roller with
pre-moistened
wipe or
moistened cloth.
- Reduce the
number of
envelopes set in
the ASF.
- Flatten the