Faq(Problems Specific To The Mp760 And Corrective Actions) - Canon PIXMA MP760 Service Manual

4. FAQ(Problems Specific to the MP760 and Corrective Actions)

No Function Phenomenon
*
1 C Print results Margin
(approx. .3mm)
2 B Print results -Skewed paper
feeding
-Printing on the
platen
3 B Print results Variation in the top
of form accuracy
4 B Print results -Skewed paper
feeding
-Margin
5 C Safety during Carriage lock lever
transportation dislocation
Condition
-Paper feeding from the cassette,
Photo Paper Plus Double Sided
(A4), orderless printing, printing
on the back side of paper
-In the low temperature and low
humidity environment
-Plain paper
-In the high temperature and
high humidity environment
-A5 or legal size Due to decrease of paper
-In the low temperature and low feed capability in the low
humidityenvironment temperature and low
-Not solved even when the humidity environment
number of sheets stacked in the
auto sheet feeder or the cassette
is reduced
-Photo Paper Plus Double Sided
-2L size (Japan only)
-With the print head and tanks
installed
-The phenomenon occurred in
the freight handling test
2 - 9
Cause Corrective action
-In the printer driver, increase the
amount of extension.
-Change the paper feeding method
from the cassette to the auto sheet
feeder.
-If paper is curled, straighten it.
-Try printing on the other side of
paper.
-Set the top margin to 4mm or
more.
-In the printer driver, increase the
amount of extension.
-Change the paper feeding method
from the cassette to the auto sheet
feeder.
When returning the repaired
printer to the user, insert the fixing
tool(A4 plain paper folded 5
times) between the main case and
the carriage, and fix it with tape.
[See Part5. Transportation]
Possible call or complaint
-A margin appears on
printouts.
-Paper feeds at an angle.
-Paper feeds at an angle.
-Printing is performed on
the platen.
-The back side of paper
gets smeared.
-Print start position
varies.
-A margin appears on
printouts.
-Paper feeds at an angle.
During transportaion for
return after repair, Ink
dries, and no ink is
ejected.