General Troubleshooting; Minimizing Ink Usage; Restarting The Printer; This Section Includes:  Minimizing Ink Usage - Xerox ColorQube 8900 User Manual

Troubleshooting

General Troubleshooting

This section includes:

Minimizing Ink Usage................................................................................................................................................... 190

Restarting the Printer ................................................................................................................................................... 190

Printer Does Not Turn On ............................................................................................................................................ 191

Printer Resets or Turns Off Frequently ................................................................................................................... 192

Printing Takes Too Long .............................................................................................................................................. 192

Document Prints From Wrong Tray ........................................................................................................................ 193

Document Fails to Print ............................................................................................................................................... 193

Printer Makes Unusual Noises ................................................................................................................................... 193

Automatic 2-Sided Printing Problems .................................................................................................................... 194

Date and Time are Incorrect ..................................................................................................................................... 194

Scanner Errors .................................................................................................................................................................. 195
This section contains procedures to help you locate and resolve problems. Resolve some problems by
simply restarting the printer.

Minimizing Ink Usage

To save ink, leave the printer turned on at all times. For more information about minimizing ink usage, go
to the Xerox Support website for your printer model:

ColorQube 8700 Color Multifunction Printer:

ColorQube 8900 Color Multifunction Printer:

Restarting the Printer

You can use Quick Restart or the power switch to restart the printer. Quick Restart is faster because it
reinitializes the printer without turning it off.
To restart the printer using Quick Restart:
1. Close the printer doors.
If menus are visible on the control panel, press the Power Saver button. If the control panel is dark,
2.
press the Power Saver button twice.
Touch Quick Restart > Restart.
3.
4. If the restart process does not begin within 30 seconds, restart the printer using the power switch.
190 ColorQube 8700/8900 Color Multifunction Printer
User Guide
www.xerox.com/office/CQ8700support
www.xerox.com/office/CQ8900support