Troubleshooting
6.
Verify that the paper is the correct size, type, and weight. If not, change the paper settings.
7.
On the printer touch screen, touch Confirm.
Clearing 1800-Sheet High-Capacity Feeder Jams
1.
Before removing the paper tray from the printer, look at the jam message on the control panel. If
another jam is shown, clear that jam first.
2.
Pull out the tray until it stops.
3.
Ensure that the paper is an approved type, weight, and size for the tray. Print custom size paper only
from Tray 1.
4.
Remove any crumpled paper from the tray.
Note:
If the paper is torn, remove all torn pieces from the printer.
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ColorQube 8700/8900 Color Multifunction Printer
User Guide