Epson Stylus COLOR 3000 User Manual page 220

EPSON Bulletin Board System
This is where you can download the latest software and
drivers. Visit the BBS to check out the latest versions. If you
have a modem, phone (02) 9417 5090.
Internet URL http://www.epson.com.au
Access the Epson Australia World Wide Web pages. Worth
taking your modem here for the occasional surf! You can get
the same information as offered on the EPSON FAXBACK
and the EPSON Bulletin Board plus more.
Your Dealer
Don't forget that your dealer can often help identify and
resolve problems. The dealer should always be the first call for
advice on problems. They can often solve problems quickly and
easily as well as give you advice on the next step to take.
EPSON Helpdesk
EPSON Helpdesk is provided as a final backup to make sure
our clients have access to advice. Operators on the Helpdesk
can aid you in diagnosing hardware and software problems.
They can also advise you on the latest EPSON products and
where the nearest dealer or service agent is located. Many types
of queries are answered here.
Access to the Helpdesk is at no charge to purchasers of new
products for the first 12 months of that product's life. After that
period, a different phone number is used and charges are
debited to your telephone account. The current charge rates are
specified when you ring the chargeable support number. You
are asked to signify your acceptance before any charges are
incurred.
8-48
Troubleshooting