Page 2: Where To Find Information
Where to Find Information This User’s Guide Provides you with all the information you need to use your EPSON Stylus COLOR 3000 and consumable products, from setting up to troubleshooting. Online Help Provides you with detailed information and instructions on the Windows-based printer software that controls your printer.
Page 3 SEIKO EPSON CORPORATION. The information contained herein is designed only for use with this EPSON printer. EPSON is not responsible for any use of this information as applied to other printers.
Page 4: Declaration Of Conformity
Model: P891A Conforms to the following Directive(s) and Norm(s): Directive 89/336/EEC: EN 55022 Class B EN 50082-1 IEC 801-2 IEC 801-3 IEC 801-4 EN 61000-3-2 EN 61000-3-3 Directive 73/23/EEC: EN 60950 March 1997 M. Hamamoto President of EPSON EUROPE B.V.
Page 5: Table Of Contents
Contents Safety Instructions Important Safety Instructions ....0-1 A few precautions ......0-2 ENERGY STAR Compliance .
Page 6 ....3-17 EPSON Status Monitor ..... . 3-18 Nozzle Check .
Page 7 Defining a Custom Paper Size ....4-27 Using EPSON Printer Utilities ....4-28 EPSON StatusMonitor .
Page 8 Labels ....... . 5-29 EPSON banner paper ..... . . 5-31 EPSON Ink Jet Back Light Film .
Page 9 Problems and Solutions ..... . . 8-8 Power supply ......8-8 Operation .
Page 10 Introduction ......C-2 Installing EPSON Plot! ......C-2 Opening EPSON Plot! .
Page 11: Safety Instructions
Safety Instructions Important Safety Instructions Read all of these instructions and save them for later reference. Follow all warnings and instructions marked on the printer. Do not place the printer on an unstable surface or near a radiator or heat source. Place the printer on a flat surface.
Page 12: A Few Precautions
Unplug the printer and refer servicing to qualified service personnel under the following conditions: If the power cord or plug is damaged; if liquid has entered the printer; if the printer has been dropped or the cabinet damaged; if the printer does not operate normally or exhibits a distinct change in performance.
Page 13: Energy Star Compliance
NERGY TAR Compliance As an NERGY TAR Partner, EPSON has determined that this product meets the NERGY TAR guidelines for energy efficiency. The International NERGY TAR Office Equipment Program...
Page 14: For United Kingdom Users
For United Kingdom Users Use of options Epson (UK) Limited shall not be liable against any damages or problems arising from the use of any options or consumable products other than those designated as Original EPSON Products or EPSON Approved Products by Epson (UK) Limited.
Page 15: Warnings, Cautions, And Notes
If damage occurs to the plug, replace the cord set or consult a qualified electrician. Replace fuses only with a fuse of the correct size and rating. Warnings, Cautions, and Notes Warnings must be followed carefully to avoid bodily injury. Cautions must be observed to avoid damage to your equipment.
Page 16 Safety Instructions...
Page 17 Chapter 1 Getting to Know Your Printer Printer Parts and Control Panel Functions ... . System Requirements ......When using your printer with a PC .
Page 18: Printer Parts And Control Panel Functions
Printer Parts and Control Panel Functions printer cover adjust lever banner paper cover paper-release lever control panel paper tray knob printer hood edge guides (banner paper holders) ink cartridge compartment paper tray cover extension tear-off edge paper tray extension paper tray cover optional center support interface cover...
Page 19: Control Panel
Control Panel Buttons Buttons Function Operate Turns the printer on and off. LF/FF Feeds paper line by line. Loads a single sheet or advances continuous or banner paper to the next top-of-form position if held down. Load/Eject When paper is not loaded: Loads a sheet of paper or a single sheet of continuous paper.
Page 20 Buttons Function Micro Adjust Adjusts the loading position or tear-off position for Micro Adjust continuous paper. Press the Micro Adjust button to feed paper forward or press Micro Adjust to feed paper backward. Micro Adjust settings are saved in the printer’s memory. See Chapter 5 for details on adjusting the loading position or tear-off position.
Page 21 Lights Printer status Ink low. The yellow ink cartridge is nearly Ink Out empty. Prepare and replace the yellow (Yellow) ink cartridge. Ink out. The yellow ink cartridge is empty. Replace the yellow ink cartridge. Ink low. The magenta ink cartridge is Ink Out nearly empty.
Page 22: System Requirements
System Requirements When using your printer with a PC To use your printer, you need Microsoft Windows 3.1, Windows for Workgroups, Windows 95, Windows NT, or DOS; a shielded, twisted-pair parallel cable; and: Minimum system Recommended system 80386/25 MHz processor Pentium processor 16MB RAM* 32MB RAM...
Page 23 Interface cables To use your printer with a Macintosh, you need a standard Apple System Peripheral-8 cable (8-pin mini-circular connector) or equivalent. Environment Minimum system Recommended system System 7.1 System 7.5 or later 3MB of available memory 8MB or more of available memory Note: The amount of available memory varies according to the number and kind of applications that are open.
Page 24: Options And Consumable Products
The asterisk is a substitute for the last digit of the product number, which varies by country. Interface cables EPSON supplies several types of interface cables. You can use any interface cable that meets the specifications listed below. See your computer manual for any additional requirements.
Page 25: Consumable Products
Serial Interface Cable C83605 /C83606 from D-SUB 9-pin (computer) to D-SUB 25-pin (printer) Banner Paper Cutter Use of the EPSON Banner Paper Cutter is recommended for precisely and cleanly cutting off your printed continuous paper. Banner Paper Cutter C81505 Consumable Products...
Page 26 EPSON Photo Quality Ink Jet Paper (A3) S041068 S041045 EPSON Photo Quality Ink Jet Paper (B) S041070 S041044 EPSON Photo Quality Ink Jet Paper (Super A3/B) S041069 S041043 EPSON Photo Quality Ink Jet Paper (A2) S041079 EPSON Photo Quality Ink Jet Card (A6) S041054 EPSON Photo Quality Ink Jet Card (5 8 in.)
Page 27 Using the built-in serial interface ....2-22 Using an optional EPSON interface card ... 2-23 Installing the Printer Software in Your Macintosh .
Page 28: Unpacking The Printer
Unpacking the Printer Your printer box should contain a CD-ROM, which includes the printer driver software that runs your printer, and the following items: paper tray cover printer edge guides (banner paper holders) paper tray power cord banner paper cover ink cartridge In some locations, the power cord comes attached to the printer.
Page 29: Choosing A Place For The Printer
Choosing a Place for the Printer Follow the guidelines listed below when selecting a location for your printer. Place the printer on a flat, horizontal, stable surface. The printer will not operate properly if it is tilted or at an angle. Place the printer so that it can be connected easily to the computer or the network interface cable.
Page 30: Installing The Edge Guides (Banner Paper Holders)
Note the following precautions when using a printer stand: Use a stand that can support at least 30.0 kg (66.0 lb) for this printer. Never use a stand that tilts the printer. The printer should always be kept level. Position your cables so they do not interfere with paper feeding;...
Page 31 2. Place the top edge of the right edge guide over the manual feed guide; then snap the bottom edge of the guide into place. Repeat this step for the left guide. 3. Position the manual feed guide so that the tabs on the back of the printer line up with the clips on the inside of the guide;...
Page 32: Installing The Banner Paper Cover
Installing the banner paper cover To install the banner paper cover, slide the clips on the bottom of the banner paper cover over the tabs on the bottom of the manual feed guide. Then, push the cover up until the holes fit over the tabs on the back of the printer to close the cover.
Page 33: Plugging In The Printer
Plugging In the Printer 1. Make sure the printer is turned off. It is off when the surface of the Operate button is even with the button protectors beside the button, as shown. 2. Check the label on the back of the printer to make sure the voltage required by the printer matches that of the electrical outlet you will be plugging it into.
Page 34: Installing Ink Cartridges For The First Time
Installing Ink Cartridges for the First Time Warning: The ink cartridges are self-contained units. Under ordinary use, ink will not leak from a cartridge. If ink does get on your hands, wash them thoroughly with soap and water. If ink gets into your eyes, flush them immediately with water.
Page 35 2. Push the top of the ink compartment door, as shown below. You see four slots for the ink cartridges. 3. Remove the ink cartridges from their packages. 4. Follow the instructions printed on the cartridges, and insert the cartridges, foil plug first, into the proper ink cartridge slot.
Page 36 5. After you have installed all of the ink cartridges, the Pause light stops flashing. Close the ink compartment door. The first time you install the ink cartridges, the printer automatically charges the ink delivery system. This operation takes about 8 minutes to complete. Caution: During the ink charging process, the Pause light continues to flash.
Page 37: Connecting The Printer To Your Pc
Connecting the Printer to Your PC Connecting the printer to your computer using the built-in parallel interface requires a shielded, twisted-pair parallel cable. Follow the steps below to make the connection: 1. Make sure both the printer and computer are turned off. 2.
Page 38: Installing The Printer Software In Your Pc
EPSON folder or program group The EPSON folder (Windows 95) or program group (Windows 3.1) contains the EPSON Stylus COLOR 3000 Help, Spool Manager 4, and EPSON ReadMe files. Help gives you instant on-screen access to detailed information...
Page 39 If you are using the floppy disk version of the software, before you begin installation, make backup copies of the EPSON printer software disks. If you wish to make a floppy disk version of the printer software on your CD-ROM, you can use the Driver disk creation utility included on the CD.
Page 40 3. Select your printer icon in the EPSON Printer Utility Setup dialog box. 4. Make sure Epson Stylus COLOR 3000 is selected, and click OK to start the printer software installation. Follow the on-screen messages and when the installation is complete, click OK again.
Page 41: Installing In Windows 95 (Using Plug-And-Play)
Installing in Windows 95 (using plug-and-play) Follow these steps to install the printer software using Windows 95 plug-and-play capabilities. Note: To install the printer software using Windows* 95 plug-and-play capabilities, your computer’s parallel port must be an IEEE 1284 compatible, bidirectional parallel port. See your computer documentation for more information.
Page 42 5. Make sure your printer model name is displayed on the screen. Then click the Driver from disk provided by hardware manufacturer button. Do not select any of the other buttons. 6. Click OK. You see the Install From Disk screen. 7.
Page 43: Using Your Printer On A Network With Windows 95
Using your printer on a network with Windows 95 To use your printer on a network, you need to set up your printer as a network printer. Follow these steps: 1. Double-click the My Computer icon. 2. Double-click the Printers folder. 3.
Page 44: For Windows 3.1
OK. 6. After you have made your settings on the Details menu, click Start, point to Programs and Epson, then click Spool Manager4. The Spool Manager window opens. 7. Select your printer, click the Queue menu, then click Setup.
Page 45 Driver disk creation utility button and follow the on-screen instructions. 4. Click OK. You see the EPSON Printer Utility Setup dialog box. 5. Select your printer name and click OK. The installation program begins copying the printer software files. Follow the message that appears if you are installing from floppy disks.
Page 46: For Dos Users
For information on accessing and using the software, see Chapter 3, “Printing With Windows.” For DOS users Most DOS software programs include drivers for EPSON ESC/P 2 printers. You can select these drivers and take advantage of your printer’s advanced built-in scalable fonts and graphics handling.
Page 47 EPSON Stylus COLOR 1520 EPSON Stylus COLOR 3000 EPSON Stylus PRO (XL/XL+) EPSON Stylus COLOR (500/II) LQ-2550 LQ-1060 DLQ-3000 Note: The printers listed above do not provide all EPSON Stylus COLOR 3000 features, such as 720-dpi printing and MicroWeave. 2-21 Getting Started...
Page 48: Connecting The Printer To Your Macintosh
Connecting the Printer to Your Macintosh The method you use to connect the printer to your Macintosh depends on whether you want to connect directly to the printer using the printer’s built-in serial interface, or you want to connect the printer to a network using an optional interface card (see the next page).
Page 49: Using An Optional Epson Interface Card
See “Installing the Printer Software in Your Macintosh” on the next page for instructions on installing the printer software. You must install the printer software before using your printer. Using an optional EPSON interface card An optional LocalTalk or Ethernet interface card lets you use your printer on an AppleTalk network.
Page 50: Installing The Printer Software In Your Macintosh
Macintosh-based printer software disk. Follow the steps below to install the printer software procedure: 1. Turn on your Macintosh and insert the EPSON printer software CD shipped with your printer in the CD-ROM drive. (If you use the floppy disk version, insert it in a disk drive.)
Page 51 Install. If you are low on disk space, select Custom Install from the pop-up menu and click EPSON Stylus Printer Driver Package plus any other components you need to install. The first time you install your printer software, you must at least select EPSON Stylus Printer Driver Package.
Page 52: Printer Software Components
If you use the optional LocalTalk Interface Card (C82312 ) or Ethernet Interface Card (C82331 ), you need to assign a name to your printer using the EPSON Namer utility as described on page 2-24. If you use a serial interface, skip to “Selecting your printer with the Chooser”...
Page 53 Keeps track of the current status of your printer, and alerts you when printer errors occur. You can open it from the Utility menu in the printer driver software. For more information, see “Using EPSON Printer Utilities” on page 4-27. Nozzle Check Checks the print heads for clogging.
Page 54: Assigning A Name To The Printer
Use the following procedure to assign a name: 1. Double-click the EPSON Namer icon. The EPSON Namer utility is located on your hard disk drive if installed. If it is not installed, insert the printer software CD-ROM into your computer’s CD-ROM drive and open the utility from there.
Page 55: Selecting Your Printer With The Chooser
Selecting your printer with the Chooser After you install the printer software, you need to open the Chooser to select your printer. You have to choose the printer only the first time you use it or whenever you want to switch to another printer.
Page 56 Stylus(EX) icon and the port you are using with your printer. Note: If you don’t see the EPSON Stylus(EX) icon, use the arrows on the right to scroll through the available icons. 3. If your printer is connected to the Macintosh’s printer...
Page 57 When background printing is on, you can use your Macintosh while it is preparing a document for printing. You must turn on background printing to use the EPSON Monitor2 utility to manage print jobs. For more information, see “Using the EPSON Monitor2 Utility” on page 4-33.
Page 58 Stylus(AT) icon. Select the AppleTalk zone you want to use. A list of all the printers connected to the selected zone appears on the right. Note: If you don’t see the EPSON Stylus(AT) icon, use the arrows on the right to scroll through the available icons. 2-32 Getting Started...
Page 59 3. Click the name you assigned to your EPSON Stylus COLOR 3000. The following dialog box appears and prompts you to confirm the selected printer model name. 4. Click OK if the printer model name is correct. If your printer name does not appear, make sure the printer is turned on and correctly connected, then click RETRY.
Page 60 2-34 Getting Started...
Page 61 Using EPSON Printer Utilities ....3-17 EPSON Status Monitor ..... 3-18 Nozzle Check .
Page 62: Loading Paper
You can also print on ink jet paper, transparencies, photo-quality glossy film or paper, envelopes, index cards, continuous paper, banner paper, EPSON Ink Jet Back Light film, and adhesive sheets. For details on using such media, see Chapter 5, “Paper Handling.”...
Page 63 2. Lift up the printer hood and remove the paper tray cover. 3. Slide the left edge guide inside the paper tray all the way to the left. Then flip up the rear edge guide and slide it toward you as far as it will go. 4.
Page 64: Getting Started Printing
Note: There are two right edge guide positions; use the far right position for paper larger than 420 mm wide (A2 size). Most paper packaging indicates the printable side of the paper with an arrow. The paper tray can hold up to 100 sheets of 17-lb. or 64g/m2 plain paper.
Page 65 1. For Windows 95 users only, repeatedly push the Media Type button on the printer’s control panel to cycle through the list of available media types until you select the media loaded in the printer. If you do not see your media in the list, select Other/Media Selection Off.
Page 66 4. Make sure your printer is selected and then click Printer, Setup, Properties, or Options. You may need to click a combination of these buttons. The printer software window appears. 5. Click the Main tab if necessary, and make sure the Mode option is set to Automatic.
Page 67 9. Select the paper source from which you are loading paper from the Paper Source list. Your printer has a built-in sheet feeder, tractor feeder, and manual feed slot. To print on EPSON banner paper, choose Manual Feed Slot (Banner). Printing With Windows...
Page 68 Ignore, or Cancel. For detailed information on the Media Type setting, see page 3-13. While your document is printing, the EPSON Despooler dialog box appears, showing the printing progress and the status of your printer. If you are printing from Windows 95, this dialog box also displays the Status Monitor.
Page 69: Using The Advanced Settings
Using the Advanced Settings Basically, there are two setting modes in your printer driver: Automatic and Advanced. Automatic settings are described in the previous section, and Advanced settings are described in the following sections. The Advanced settings are divided into two categories: predefined and custom.
Page 70 The printer driver provides the following predefined settings: Photo Good for printing scanned photos Text/Graph Good for printing presentation documents such as graphs and charts Video/Digital Camera Good for printing images captured using a video or digital camera Economy Good for printing drafts of text ICM (Windows 95 only) ICM means Image Color Matching.
Page 71: Customizing Your Print Settings
Customizing your print settings Many users will never need to manually make their own print settings. However, if you need more control over the driver, want to make the most detailed settings available, or just want to experiment, click the Advanced button on the Main menu and then click the More Settings button.
Page 72: Saving Your Settings
Saving your settings To save your custom settings as a group, click Save Settings on the Main menu. The Custom Settings dialog box appears: Type a unique name for your custom settings in the Name box, and click the Save button. Your settings will appear in the Advanced settings list under the Advanced button on the Main menu.
Page 73: Making The Media Type Setting
Making the Media Type Setting There are actually two Media Type settings; the setting in your printer driver and the setting on your printer’s control panel. You need to make the Media Type setting in your driver every time, even if you select Automatic as the Mode setting. You do not have to make the Media Type setting on your printer’s control panel, but it is recommended.
Page 74 EPSON 360 dpi Ink Jet Paper (Letter) S041060 S041028 EPSON 360 dpi Ink Jet Paper (A3) S041065 S041046 EPSON 360 dpi Ink Jet Paper (Super A3/B) S041066 S041047 EPSON 360 dpi Ink Jet Paper (A2) S041078 EPSON Special Coated Paper...
Page 75 EPSON Photo Quality Ink Jet Paper (B) S041070 S041044 EPSON Photo Quality Ink Jet Paper (Super A3/B) S041069 S041043 EPSON Photo Quality Ink Jet Paper (A2) S041079 EPSON Photo Quality Ink Jet Card (A6) S041054 EPSON Photo Quality Ink Jet Card (5 8 in.) S041121 EPSON Photo Quality Ink Jet Card (10 8 in.)
Page 76 S041126 EPSON Photo Quality Glossy Paper (Letter) S041124 EPSON Photo Quality Glossy Paper (A3) S041125 EPSON Photo Quality Glossy Paper (Super A3/B) S041133 EPSON Photo Quality Glossy Paper (A2) S041123 Photo Quality Glossy Film EPSON Photo Quality Glossy Film (A4)
Page 77: Using Epson Printer Utilities
Using EPSON Printer Utilities EPSON printer utilities allow you to check the current printer status and do some printer maintenance from your screen. To access the utilities, click the Utility tab in the printer software window, then click the button for the utility you want to use.
Page 78: Epson Status Monitor
EPSON Status Monitor Note: The Status Monitor is only available for Windows 95. The Status Monitor utility helps you keep track of the printer, and it alerts you if it detects a printer error. You can use this utility to check the paper path, paper size, paper type, and you can check how much ink is remaining.
Page 79: Head Cleaning
Head Cleaning The Head Cleaning utility cleans the color and black print heads. If print quality declines, use this utility to ensure the print head nozzles are delivering ink properly. Before and after print head cleaning, use the Nozzle Check utility to check whether the print heads need to be cleaned (again).
Page 80: Checking Printer Status
Checking Printer Status When you send a print job to the printer, the EPSON Despooler and Status Monitor appear in the lower right portion of your screen. The Despooler shows the progress of the current print job and allows you to control the progress of the print job, as described below.
Page 81: Understanding The Status Monitor
Understanding the Status Monitor The Status Monitor provides information about printer status as described below. Media Check The Media Check function is selected by default, and it automatically compares the media loaded in the printer with the media selected in the printer driver. A check in the Perform Media Check before printing box means this function is selected.
Page 82: Understanding The Epson Spool Manager
The Spool Manager starts automatically when you print from your application. To access the Spool Manager from Windows 95, click the EPSON Spool Manager icon after it appears on the taskbar. To access the Spool Manager from Windows 3.1, double-click the EPSON Spool Manager icon after it appears at the bottom of your desktop.
Page 83 Defining a Custom Paper Size ....4-27 Using EPSON Printer Utilities ....4-28 EPSON StatusMonitor .
Page 84: Loading Paper
You can also print on ink jet paper, transparencies, photo-quality glossy film or paper, envelopes, index cards, continuous paper, banner paper, EPSON Ink Jet Back Light film, and adhesive sheets. For details on using such media, see Chapter 5, “Paper Handling.”...
Page 85 2. Lift up the printer hood and remove the paper tray cover. 3. Slide the left edge guide inside the paper tray all the way to the left. Then flip up the rear edge guide and slide it toward you as far as it will go. 4.
Page 86: Getting Started Printing
Note: There are two right edge guide positions; use the far right position for paper larger than 420 mm wide (A2 size). Most paper packaging indicates the printable side of the paper with an arrow. The paper tray can hold up to 100 sheets of 17-lb. or 64g/m2 plain paper.
Page 87 5. Select the paper source from which you are loading paper from the Paper Source list. Your printer has a built-in sheet feeder, tractor feeder, and manual feed slot. To print on EPSON banner paper, choose Manual Feed Slot (Banner). Printing With Macintosh...
Page 88: Landscape Orientation
6. Check the Orientation option for Portrait or Landscape orientation. Note: Load envelopes flap edge first with the flap side down when loading from the manual feed slot. Load envelopes flap edge first with the flap side up when loading from the sheet feeder. 7.
Page 89 9. Make sure the Mode option is set to Automatic. Note: When Automatic is selected, the printer software determines the best settings according to the Media Type and Ink settings you make. If you choose Plain Paper, Photo Quality Ink Jet Paper, Photo Quality Glossy Paper, or Photo Quality Glossy Film as the Media Type setting while Automatic is selected, a slide bar appears in the Mode box that lets you...
Page 90: Media Type
S041025 EPSON 360 dpi Ink Jet Paper (Letter) S041060 S041028 EPSON 360 dpi Ink Jet Paper (A3) S041065 S041046 EPSON 360 dpi Ink Jet Paper (Super A3/B) S041066 S041047 EPSON 360 dpi Ink Jet Paper (A2) S041078 Printing With Macintosh...
Page 91 EPSON Photo Quality Ink Jet Paper (A3) S041068 S041045 EPSON Photo Quality Ink Jet Paper (B) S041070 S041044 EPSON Photo Quality Ink Jet Paper (Super A3/B) S041069 S041043 EPSON Photo Quality Ink Jet Paper (A2) S041079 EPSON Photo Quality Ink Jet Card (A6) S041054 EPSON Photo Quality Ink Jet Card (5 8 in.)
Page 92 720 dpi Printing (Super A3/B) S041069 S041043 EPSON Special Coated Paper for 720 dpi Printing (A2) S041079 EPSON Special Coated Index Card for 720 dpi Printing (A6) S041054 EPSON 720 dpi Banner Paper S041102 EPSON Photo Quality Banner Paper...
Page 93 S041107 EPSON Photo Quality Glossy Film (A3) S041073 EPSON Photo Quality Glossy Film (B) S041075 EPSON Photo Quality Glossy Film (Super A3/B) S041074 EPSON High Quality Glossy Paper (A4) S041071 EPSON High Quality Glossy Paper (Letter) S041072 EPSON High Quality Glossy Paper (A3)
Page 94: Ink
If your document includes color, select Color. If you are printing black text, a draft, or if you want colors to print as varying shades of gray, select Black. Using the Advanced Settings Basically, there are two setting modes in your printer driver: Automatic and Advanced.
Page 95 When you choose a predefined setting, other settings such as Print Quality, Halftoning, and Color are set automatically. Changes are shown in the Current Settings display on the right side of the Print dialog box. Before printing, be sure to verify the Media Type and Ink settings, as they may be affected by the predefined settings you select.
Page 96: Customizing Your Print Settings
Economy This setting provides you with faster printing and saves ink. The printer uses less ink by printing fewer dots per character. Choose this setting for rough drafts of text only. Changing the Ink setting after Economy is selected returns the settings list to Custom Settings, so always make your Ink setting before you select this option.
Page 97 2. Click the More Settings button. The More Settings dialog box appears. The settings in the More Settings dialog box are explained in detail later in this chapter. Note: The Print Quality, Media Type, and Ink settings affect the availability of other options, so always make your settings in this order: Print Quality, Media Type, Ink, then other settings.
Page 98: Saving Your Settings
Saving your settings To save your custom settings as a group, follow these steps: 1. Click Save Settings in the Print dialog box. The Custom Settings dialog box appears. 2. Type a unique name (up to 16 characters) for your custom settings in the Name box.
Page 99: Choosing Your Settings
Choosing your settings To choose your saved settings, click Advanced in the Print dialog box, then click in the Advanced settings list (beside the More Settings button) and select your saved setting. If you change the Media Type or Ink option when one of your saved settings is selected in the Advanced settings list, the selection shown in the list returns to Custom Settings.
Page 100 Color Adjustment The Color Adjustment settings provide you with a level of control over printed colors that you can not find in many applications. Mode There are four color adjustment modes as follows: Automatic Analyzes the print data and optimizes color correction for the type of data sent to the printer.
Page 101 Adjusts the amount of each of the three primary colors. Video/Digital Camera Increases the contrast and saturation to make printed images clearer using EPSON’s intelligent color correction feature. Select this option when printing images taken with a video or digital camera.
Page 102 ColorSync is available only when Color ink is selected. Profile Matches the colors in your output with the colors displayed on your monitor. This software provides one profile; EPSON Standard. EPSON Standard is a custom-designed profile that works with your printer.
Page 103: Controlling The Printing Quality
SuperFine - 1440 dpi Select this setting when you want the highest quality output at 1440 dpi. With this setting, we recommend the use of EPSON Photo Quality media. See page 1-9 for a complete list of EPSON special media. 4-21...
Page 104 Normal - 360 dpi Select this setting for most types of documents. Use this setting for plain paper, EPSON Ink Jet Transparencies, or EPSON 360 dpi Ink Jet Paper. See page 1-9 for a complete list of EPSON special media. Economy Select this option for printing rough drafts of text.
Page 105 Note: You can select MicroWeave when printing with black ink, but the printing time is significantly longer. MicroWeave is switched off automatically when Economy is selected as the predefined setting in the Print dialog box or as the Print Quality setting in the More Settings dialog box. High Speed This setting activates bidirectional printing, which reduces the time it takes to print an image.
Page 106: Making The Color And Halftoning Settings
Making the Color and Halftoning settings The following settings control color quality and the halftone pattern. Select Color if your printout includes color. Select Black if you are printing black text only, a draft, or if you want colors to print as varying shades of gray.
Page 107: Changing The Paper Size
Changing the Paper Size To change a paper size, choose Page Setup from the File menu of your application. The following dialog box appears: Paper size You can select any of the following predefined paper sizes. If you do not see your paper size in this list, see page 4-26 for details on defining a custom paper size.
Page 108 If you plan to print on EPSON banner paper that is longer than 594 mm (length of A2 paper), choose Manual Feed Slot (Banner).
Page 109: Defining A Custom Paper Size
Defining a Custom Paper Size If your paper size is not included in the paper size list in the Page Setup dialog box, follow the steps below to define a custom paper size. 1. In the Page Setup dialog box, click Customize. The following dialog box appears: 2.
Page 110: Using Epson Printer Utilities
Custom Paper dialog box, and click Delete. Using EPSON Printer Utilities EPSON printer utilities allow you to check the current printer status and do some printer maintenance from your screen. Click Utility in the Print dialog box to view the Utility dialog box, then click the button for the utility you want to use.
Page 111: Epson Statusmonitor
You can use this utility to check the paper path, paper size, paper type, and you can also check how much ink is remaining before printing. To use the StatusMonitor, click the EPSON StatusMonitor button in the Utility dialog box. The following dialog box appears: The StatusMonitor checks the amount of ink remaining when opened.
Page 112 Active Path The paper source is determined by the printer’s paper-release lever position. If it is set to the single sheet position and paper is loaded in the manual feed slot, the StatusMonitor automatically selects and displays information according to the media loaded in the manual feed slot.
Page 113: Nozzle Check
The StatusMonitor provides an error notification if a printer error occurs, and you can choose how that error notification will be given using the Configuration setting dialog box. Click the Configuration button while the StatusMonitor dialog box is open. The following dialog box appears: Choose the error notification method, warning method, and what kind of error(s) you want the StatusMonitor to check for;...
Page 114: Head Cleaning
Head Cleaning Cleans the color and black print heads. If print quality declines, use this utility to ensure the print head nozzles are delivering ink properly. Before and after print head cleaning, use the Nozzle Check utility to check whether the print heads need to be cleaned (again).
Page 115: Using The Epson Monitor2 Utility
Using the EPSON Monitor2 Utility After you send a print job to the printer, you can use the EPSON Monitor2 utility to check on what print jobs are queued for printing. You can cancel any print job in the queue. This utility also shows the status of the job currently being printed.
Page 116 4-34 Printing With Macintosh...
Page 117 Labels ....... 5-29 EPSON banner paper ..... . 5-31 EPSON Ink Jet Back Light Film .
Page 118: Printing On Single Sheets
Printing on Single Sheets You can load single sheets up to 432 mm (17 inches) wide using the paper tray. Before you load special paper, see “Printing on Special Paper” on page 5-18. Tips on using the paper tray Follow the tips below to get the best performance when printing from the paper tray.
Page 119: Loading Oversized Paper In The Paper Tray
Loading Oversized Paper in the Paper Tray To load paper more than 420 mm wide or 297 mm long, you need to pull out the paper tray extension and/or move the edge guide to the right side as described below. Note: You can load paper up to 432 mm (17 inches) wide;...
Page 120 3. While holding the paper tray in place, gently pull out the paper tray extension until it is extended as shown below. The paper tray extension acts as the rear edge guide. If you plan to print on large paper such as A2 or US C, pull out the paper tray extension until it is fully extended.
Page 121 7. Slide in the paper tray extension to match the length of the paper stack. Next, replace the paper tray cover and push in the cover extension unit. Also close the printer hood. If you plan to print on paper such as A2 or US C slide the paper tray extension to match the length of the paper stack.
Page 122: Loading Paper Manually
See “Adjusting the loading position” on page 5-9. Note: If you plan to print on banner paper, see “EPSON banner paper” on page 5-31. Follow these steps to load a single sheet in the manual feed slot: 1.
Page 123 Caution: Do not insert a sheet of paper before you turn on the printer. 2. Position the right edge guide even with the arrow mark on top of the manual feed guide, and then slide the left edge guide to match the paper’s width. Note: Before loading paper more than 364 mm wide, such as A2 or US C, move the right edge guide to the right as far as it will go.
Page 124 3. While holding both edges of the paper, align the right edge of the paper with the right edge guide and load it printable side up in the manual feed slot until it meets resistance. 4. The printer feeds the sheet automatically. Note: If the sheet does not feed correctly, pull out the paper.
Page 125: Adjusting The Loading Position
Adjusting the loading position The loading position is the position of the paper after the printer loads it. If printing is too high or low on the page, change the loading position with the micro-adjust feature. Caution: Do not use the knob on the left side of the printer to adjust the loading position.
Page 126: Printing On Continuous Paper
Printing on Continuous Paper The built-in tractor feeder lets you print on continuous paper from 102 mm (4 inches) to 406 mm (16 inches) wide. You can use the built-in tractor feeder without removing paper from the sheet feeder. Caution: Use the knob on the left side of the printer only to clear paper jams and only when the printer is off.
Page 127 2. Move the paper-release lever to the continuous-paper position. Note: If a single sheet is in the paper path, press the Load/Eject button to eject it before moving the paper-release lever. 3. Lift up the banner paper cover and hold the manual feed guide with both hands and gently lift it up and off the printer.
Page 128 4. Release the sprocket units on the tractor by raising the sprocket-lock levers. 5. Move the sprocket units to match the paper’s width, then position the center support midway between the two sprocket units. 6. Open both sprocket covers. 7. Make sure the printable side of the paper is up. Then fit the first four holes of the paper over the sprocket pins and close the sprocket covers.
Page 129 8. Make sure the left sprocket unit is as far to the right as it will go. This places the left perforation at the left edge of the printable area. Then lower the sprocket-lock lever to lock the left sprocket unit. 9.
Page 130: Removing Continuous Paper
11. Open the printer hood and push in the paper tray all the way (you may have to remove paper to do this). This prevents continuous paper from jamming. 12. When you print your document, the printer advances the continuous paper to the loading position and starts printing. Removing continuous paper 1.
Page 131: Tips On Using Continuous Paper
Tips on using continuous paper Follow the tips below when printing on continuous paper. If the printer runs out of paper during a print job, load paper in the tractor feeder and press the Pause button to continue printing. You can use the micro-adjust feature to adjust the loading position or tear-off position.
Page 132 Caution: Do not use the knob on the left side of the printer to adjust the tear-off position. Otherwise, you may damage the printer or cause it to lose the top-of-form position. Never use the tear-off feature with labels. When fed backward, labels may come off the backing and jam the printer.
Page 133: Switching Between Continuous Paper And Single Sheets
Switching Between Continuous Paper and Single Sheets When using the tractor feeder, you can easily switch to single-sheet printing without removing the continuous paper. Switching to single sheets To switch from continuous paper to single sheets, follow the steps below. 1.
Page 134: Switching To Continuous Paper
Switching to continuous paper To switch from single sheets to continuous paper, follow the steps below. 1. If a single sheet is in the paper path, press the Load/Eject button to eject it. 2. Open the printer hood and push in the paper tray all the way (you may have to remove paper to do this).
Page 135: Setting The Adjust Lever
Setting the adjust lever Be sure to check the adjust lever position if you print on thick paper such as envelopes or index cards, or if ink smears on your documents. If ink smears on your documents, set the adjust lever to the + position regardless of the paper type. To change the adjust lever position, open the printer cover and change the setting as shown below.
Page 136: Choosing Special Paper And Other Media
EPSON provides special media such as ink jet (coated) paper, transparencies, glossy paper, index cards, and adhesive sheets that are formulated for the inks used in EPSON ink jet printers. EPSON recommends you to use media distributed by EPSON to ensure the best results.
Page 137 The product names of some EPSON media currently on the market may vary depending on when it was distributed. In the following table, the media names referred to in this manual are shown in the “Current name” column, and the former names for the same media are shown in the “Former name”...
Page 138: Loading Special Paper And Other Media
Loading Special Paper and Other Media When loading special paper distributed by EPSON, read the instruction sheets packed with your special media first and keep the following in mind.
Page 139 Make sure the paper stack fits under the arrow mark, which is located on the inside surface of the edge guide. Basic loading capacity for special media is explained below. EPSON 360 dpi You can load up to 70 sheets of Ink Jet Paper and Photo...
Page 140 You can load one sheet at a time Self-Adhesive Sheets from the manual feed slot. Envelopes You can load up to 10 envelopes. EPSON 360 dpi Ink Jet To ensure the professional Banner Paper appearance of your printout and EPSON Photo Quality...
Page 141: Photo Quality Ink Jet Cards
Photo Quality Ink Jet Cards For best results when printing on index cards, you should use EPSON Photo Quality Ink Jet Cards. When printing on index cards, please note the following: Make sure that the adjust lever is set to the + position before you load index cards.
Page 142: Envelopes
Make sure the printable side of the paper is loaded correctly. For the sheet feeder, load cards with the printable surface down; for the manual feed slot, load cards with the printable surface up. Caution: Do not touch the printable surface of the paper. Hold the cards by their edges.
Page 143 When loading C5 envelopes, remove the rear edge guide and re-install it to match the length of the envelopes as shown below. EPSON recommends you set the top margin to 10 mm (0.14 inch) for envelopes (the minimum is 8.5 mm (0.12 inch))
Page 144 When you load envelopes into the manual feed slot, position the right edge guide so that its right edge is even with the arrow mark on top of the manual feed guide. Load envelopes flap side down with the flap edge first. See “Loading paper manually”...
Page 145: Labels
Labels When printing on labels, please note the following: Do not use labels that are curled or folded. Also avoid using labels that are peeling off the backing. Return unused labels to their original packages. Unfavorable storage conditions such as high temperature, humidity, or direct sunlight can damage them.
Page 146 Do not leave labels loaded in the printer between jobs; they may curl around the platen and jam when you resume printing. Removing continuous labels from the printer 1. Tear off the fresh supply of labels at the rear of the printer. 2.
Page 147: Epson Banner Paper
EPSON banner paper Loading banner paper If you print on EPSON 360 dpi Ink Jet Banner Paper, EPSON Photo Quality Banner Paper, or EPSON Ink Jet Canvas Cloth, EPSON recommends you to use the optional Banner Paper Cutter, especially for EPSON Ink Jet Canvas Cloth. See your dealer for information about the Banner Paper Cutter.
Page 148 Then slide the left banner paper holder to match the paper roll’s width. Note: For best results, use banner paper distributed by EPSON. Make sure that the left and right holders are snug against the banner paper roll, but do not squeeze the paper too tightly;...
Page 149 7. Close the banner paper cover. Cutting off the printed banner paper EPSON recommends use of the optional Banner Paper Cutter when cutting off banner paper. When your print job finishes printing, the printer feeds the paper to the default tear-off position (as long as the Auto tear-off feature is on in the default setting mode).
Page 150: Epson Ink Jet Back Light Film
EPSON Ink Jet Back Light Film When printing on EPSON Ink Jet Back Light Film, note the following: You can load only one sheet at a time into the sheet feeder or the manual feed slot.
Page 151 Chapter 6 The Control Panel Using the Control Panel ..... . Using Special Power-On Functions ....Using the Default-Setting Mode .
Page 152: Using The Control Panel
Using the Control Panel The lights and buttons on the control panel help you easily control most common printer operations. Note: Software usually overrides control panel selections. Use your software to select print functions whenever possible. The Control Panel...
Page 153: Using Special Power-On Functions
Using Special Power-On Functions The following functions are available if you hold down the corresponding button while turning on the printer: LQ self test (LF/FF) Checks the paper length and performs self-test printing at 360 dpi (dots per inch). See Chapter 8, “Troubleshooting.” Draft self test (Load/Eject) Checks the paper length and performs self-test printing at 180 dpi.
Page 154: Using The Default-Setting Mode
Using the Default-Setting Mode You can change several printer settings that control a variety of functions such as print direction and loading position. Because these settings take effect each time you turn on the printer, they are called default settings. The factory default settings are designed to meet the needs of most users, so you probably do not need to change them.
Page 155: About The Default Settings
Setting Options Skip over perforation Off, On Auto tear off Off, On Banner mode Off, On Parallel I/F transfer Fast, Normal rate * IBM mode only For details, see “About the default settings” below. To change a setting, see “Changing the default settings” on page 6-10. Note: Most software controls the character table and auto line feed.
Page 156 With this setting, you can specify the default character pitch to be used for printing. I/F mode Your EPSON printer has both a parallel and serial interface, allowing you to share the printer between two computers. If you select Auto, the printer automatically selects the interface that is receiving data, and uses that interface until the end of the print job.
Page 157 Use this setting to specify the type of control codes you want to use to control the printer. If you select ESC/P 2, the printer emulates an EPSON ESC/P 2 printer. If you select IBM XL24E, the printer operates as an IBM Proprinter XL24E.
Page 158 Character table Character tables contain the characters and symbols used by different languages. The printer prints text based on the selected character table. For a list of the available character tables, see page D-21. International character set for Italic table International character sets contain the italic characters and symbols used by different languages.
Page 159 Page length for continuous paper This option is available only when you use continuous paper with the tractor. You can set the paper length to 11, 12, 8.5, or 70/6 (the length of A4 paper) inches. Skip over perforation If you turn on this feature, the printer skips over the perforations of continuous paper, providing a 1-inch margin between the last line printed on one page and the first line printed on the next.
Page 160: Changing The Default Settings
Parallel I/F transfer rate This setting specifies the I/F (interface) transfer rate for the parallel interface. For most printing, leave this setting set to Fast. If you encounter problems, set it to Normal. Changing the default settings To change the printer’s default settings, use the control panel buttons;...
Page 161 Language Ink Out Magenta Ink Out English French German Italian Spanish Portuguese = On, = Off, = Flashing After you press the Pause button, the printer prints the current default settings and the next instructions in the language you selected. The printed instructions include submenu tables that list all of the settings you can change and show you how the control panel lights appear for each selection.
Page 162: Selecting Fonts
Roman T and Sans Serif H fonts are available in proportional spacing only. Some of the character tables might not be able to print with EPSON Roman T and EPSON Sans Serif H fonts. In these cases, selected character tables are printed with EPSON Roman. 6-12...
Page 163: Scalable Fonts
8 to 32 points in 2-point increments through your software or by sending an ESC/P 2 command. See the documentation that came with your software for information on selecting the size of scalable fonts. EPSON Roman EPSON Roman T EPSON...
Page 164 6-14 The Control Panel...
Page 165 Chapter 7 Maintenance and Transportation Replacing an Ink Cartridge ..... Printing with an empty color ink cartridge ..Cleaning the Printer .
Page 166: Replacing An Ink Cartridge
Ink Out light may not flash or come on when the cartridge runs out of ink. EPSON recommends the use of genuine EPSON ink cartridges. Other products not manufactured by EPSON may cause damage to your printer not covered by EPSON’s warranties.
Page 167 When the Ink Out light (Yellow) is flashing obtain a replacement yellow ink cartridge (S020122). replace the empty yellow ink cartridge. Note: When the color ink cartridge is empty, the printer can continue to work using only black ink. To continue printing with black ink only, see “Printing with an empty color ink cartridge”...
Page 168 4. Insert the end of the cartridge with the foil plug into the ink compartment following the directions on the cartridge label. 5. Push the cartridge firmly all the way into the compartment until the cartridge meets the back of the ink compartment. Make sure the corresponding Ink Out light goes off.
Page 169: Printing With An Empty Color Ink Cartridge
Printing with an empty color ink cartridge If one or more of the color ink cartridges is empty, you can still print documents with black ink as long as all cartridges are still installed. To continue printing when one of the color Ink Out lights is lit continuously, turn the printer off and back on again.
Page 170: Cleaning The Printer
Cleaning the Printer To keep your printer operating at its best, you should clean it thoroughly several times a year. 1. Make sure the printer is turned off and all the lights are off. Then unplug the power cord. 2. Remove any paper from the sheet feeder. 3.
Page 171: Transporting The Printer
Transporting the Printer If you need to transport your printer some distance, carefully repack it using the original box and packing materials as follows: 1. Turn on the printer. 2. Remove all four of the ink cartridges and store them in separate plastic bags.
Page 172 Maintenance and Transportation...
Page 173 Chapter 8 Troubleshooting Diagnosing a Problem ..... . . Error indicators ......Status Monitor .
Page 174: Diagnosing A Problem
Diagnosing a Problem Troubleshooting printer problems is best handled in two easy steps: 1) diagnose the problem and 2) apply likely solutions until the problem is fixed. The information that you need to diagnose the most common problems is provided by the printer’s control panel lights and by the Status Monitor utility (Windows 95 and Macintosh only).
Page 175 State of Panel Light Problem and Solution Paper Out No paper is loaded in the printer. Load paper in the sheet feeder; then press the Load/Eject button to turn the Paper Out light off. The printer resumes printing. The paper is not loaded correctly. Remove and reload paper correctly.
Page 176 State of Panel Light Problem and Solution Ink Out (Cyan) The cyan ink cartridge is nearly empty. Obtain a replacement cyan ink cartridge. (S020130) Ink Out (Cyan) The cyan ink cartridge is empty. Replace the cyan ink cartridge with a new one (S020130).
Page 177: Status Monitor
Status Monitor If you are printing with Windows 95 or a Macintosh, you can use the Status Monitor to check the printer’s current status. For more details, see page 3-20 (Windows) or page 4-29 (Macintosh). Printing a self test Performing a self test on the printer can help you determine whether the problem comes from the printer or the computer.
Page 178 The test is printed using the available fonts at 360 dpi (dots per inch). Here is part of a typical self test: The above sample is in black and white, but the actual test prints in color. Note: If you want to print a self-test at 180 dpi, turn on the printer while holding down the LF/FF button.
Page 179: Hex Dump Mode
If the self test does not print satisfactorily, this tells you there is a problem with the printer, such as an empty ink cartridge or dirty print head. See “Problems and Solutions” on the next page for possible causes and answers to the problem, or go directly to “Cleaning the Print Heads”...
Page 180: Problems And Solutions
Problems and Solutions This section divides printer problems into six categories: Power supply ..page 8-8 Operation ..page 8-9 Paper handling . . . page 8-17 Printing quality . . . page 8-26 Printer utilities .
Page 181: Operation
The printer does not work and the control panel lights are off. Cause What to do The power cord is not Press the Operate button to turn off properly plugged into the the printer, make sure the power cord is electrical outlet.
Page 182 Your software is not properly Make sure that your printer is set up for your printer. properly selected in your software. Install or re-install the printer driver software as described in Chapter 2. An ink cartridge may be too First try cleaning the print heads as old.
Page 183 Queue Setup window. To access ® AT compatible. this window, double-click the EPSON Spool Manager4 icon in the EPSON folder (Windows 95) or EPSON program group (Windows 3.1), and select Setup from the Queue menu. Your computer system’s...
Page 184 If you have a display-adapter setting utility, use it to set lower resolution. For detailed information, see your display board user’s guide. The “Sorry, EPSON Stylus COLOR cannot be used” error appears. (Macintosh only) Cause What to do The printer driver has been Remove and reinstall the driver: From corrupted.
Page 185 Color documents print out in black and white. Cause What to do Your printer is not selected in Select your printer by clicking the Print your software. command on the File menu of your application program, and then selecting it in the following dialog box(es).
Page 186 Print speed is not what you expect. Cause What to do The image resolution and the Carefully considering your use of color amount of color used in the and resolution can help you optimize document may be too high. your printing times. For more details, see “Increasing the Print Speed”...
Page 187 Software settings override Always try making a setting in your those made in the application first. If that is not possible, default-setting mode. use the printer driver. If that is also impossible, see “Using the Default-Setting Mode” on page 6-4. For DOS users: The Network I/F (interface) Turn the Network I/F mode on in the...
Page 188 Line spacing is incorrect. Cause What to do The line-space setting in your Adjust the line-space setting with your software is wrong. software. The typestyles or characters set with your software do not print. Cause What to do Your software is not correctly Make sure that your software is configured.
Page 189: Paper Handling
Paper handling Single sheets do not feed properly Single sheets do not feed properly from the sheet feeder. Cause What to do Too many sheets may be Remove the paper from the feeder and loaded in the sheet feeder. reload up to 100 plain paper sheets (or up to 70 special coated sheets, or up to 30 sheets of oversized paper).
Page 190 You are printing on oversized Raise the output tray by extending the paper, and the paper may be legs under both sides of the tray to obstructed by the output tray. keep enough clearance between the output tray and paper support. See “Loading oversized paper in the sheet feeder”...
Page 191 The printer loads more than one sheet at a time. Cause What to do Too many sheets are loaded Take the paper stack out of the feeder, in the sheet feeder. remove some sheets, and reload paper. Before you load paper, check the amount of paper you can load in the sheet feeder;...
Page 192 The banner mode setting is Make sure the banner mode setting is off. If this setting is on, the printer feeds paper a specified length. Change this setting using the default-setting mode. See “Using the Default-Setting Mode” on page 6-4. Paper feeding is crooked.
Page 193 Continuous paper does not feed properly Regular gaps occur in the printout. Cause What to do The skip-over-perforation Set skip-over-perforation to off in the setting may be on. default-setting mode. See “Using the Default-Setting Mode” on page 6-4. The perforation is not aligned with the tear-off position. Cause What to do The tear-off position is not...
Page 194 Paper feeding is crooked or the paper jams. Cause What to do The paper supply is Make sure the paper supply is not obstructed. obstructed by a cable or some other object. The paper supply is placed Make sure that your paper supply is too far away.
Page 195 The page length setting for Change the page length setting for continuous paper in the continuous paper in the default-setting default-setting mode is not mode. See “Using the Default-Setting correct. Mode” on page 6-4. The paper is jammed inside See the following section to clear the the printer.
Page 196 Clearing a paper jam To clear a paper jam, follow the steps below: Turn off the printer. 2. Open the printer cover. 3. Remove continuous paper from the printer if it is loaded. If continuous paper is jammed in the printer, tear off the unused paper at the rear of the printer.
Page 197: Preventing Paper Feed And Paper Jam Problems
Preventing paper feed and paper jam problems If you have frequent paper feed or paper jam problems, try these corrective measures: Use a higher-quality paper, one that is not too thin or rough. Make sure it is suitable for ink jet printers. If paper still does not feed properly, you may need to use paper from a different vendor.
Page 198: Printing Quality
Printing quality The printed image has gaps or faint areas. Cause What to do The print head nozzles are Clean the print heads as described in clogged. “Cleaning the Print Heads” on page 8-36. The paper quality has been Use new paper. reduced due to age.
Page 199 Multiple sheets of EPSON If you need to load multiple sheets of Photo Quality Glossy Film glossy film, load up to 30 sheets and are loaded.
Page 200 Ink has leaked on the platen. Open the cover and wipe the black section inside the printer with a soft, clean cloth. Warning: Be careful not to touch the gears inside the printer. The print head nozzles are Clean the print heads “Cleaning the clogged.
Page 201 Vertical or horizontal printed lines do not align. White banding appears between color and black graphics. Cause What to do The print heads are Align the print heads with the Print misaligned. Head Alignment utility as described in “Aligning the Print Heads” on page 8-41.
Page 202 The printer driver settings are Check the printer driver settings to not correct. make sure they are appropriate. If these settings are correct, check your application because some driver settings are overridden by application settings. For more information on making driver settings, see Chapter 3 for Windows, or Chapter 4 for Macintosh.
Page 203 Cause What to do The image was printed on the Make sure that you are printing on the wrong side of EPSON Ink Jet coated side of the paper. If necessary, paper. flip over the paper and try printing again. If printing has not improved, clean the print heads as described later in this chapter.
Page 204 Color dots are missing in printed characters or graphics. The printed color image has gaps or faint areas. Cause What to do The color print head nozzles Clean the color print head as described are clogged. in “Cleaning the Print Heads” on page 8-36.
Page 205: Printer Utilities
Click the the Queue Setup window. Start button, point to Programs, point to Epson, and click Spool Manager4. Then click Queue and Setup in the EPSON Spool Manager window. Enable bi-directional...
Page 206: Interface
When you clean the print heads using the Head Cleaning utility, the output quality does not improve. Cause What to do You attempted to clean the Check the Ink Out lights. When one of print heads while an ink the ink cartridges is low or out, the cartridge was low or out Head Cleaning utility has no effect.
Page 207: Increasing The Print Speed
Increasing the Print Speed Just as printing at a high resolution requires more processing time, printing in color takes longer than printing in black and white because the volume of data in a color document is much greater. For this reason, it is important to be selective in your use of color if you also require a faster print speed.
Page 208: Cleaning The Print Heads
The table below shows the factors related to print speed only. Print speed Faster Slower Printer software settings Black Color Collate* Reverse Order* Flip Horizontal* Data characteristics Variety of colors Grayscale ** Full color Hardware resources System speed Fast Slow HDD free space Large Small...
Page 209 If you are using DOS or you cannot clean the print heads with this utility, you can use the printer’s control panel instead. For more details, see “Cleaning the print heads with the printer’s control panel buttons” on page 8-40. Note: Print head cleaning uses ink.
Page 210 If any segments in the pattern are missing from the test lines, you need to clean the print heads and print the nozzle check pattern again. Proceed to step 5. If the check pattern prints correctly, you do not need to clean the print heads.
Page 211 4. Follow the on-screen messages, and print a nozzle check pattern. See page 8-37 to see a sample of the nozzle check pattern. If any segments in the pattern are missing from the test lines, you need to clean the print heads and print the nozzle check pattern again.
Page 212 Cleaning the print heads with the printer’s control panel To clean the print heads with the software utilities, see page 8-36. To clean the heads using the printer’s control panel, read the following. Note: If a color Ink Out light is flashing or on, you cannot clean the color print head.
Page 213: Aligning The Print Heads
Note: You must print a few lines after each print head cleaning in order to reset the cleaning cycle. If print quality does not improve, repeat step 4, then print a few lines to check the output. If print quality doesn’t improve after repeating this procedure four or five times, see “Printing quality”...
Page 214: Using The Print Head Alignment Utility For Dos
The print head alignment utility includes both black and color alignment features. To install this utility on your hard drive, insert the EPSON Printer Software CD-ROM into your CD-ROM drive and then type D:\SETUP (If your CD-ROM drive uses a different drive letter or you are using the floppy version, substitute it for D:\) at the DOS prompt.
Page 215: Using The Printer's Control Panel Buttons
Make sure your printer is selected. Click Next, then follow the directions on the screen. Note: This utility is designed to be run in DOS with or without a mouse. Using the printer’s control panel buttons If you cannot use the print head alignment utility program that came with your printer, then follow these steps to align the print heads.
Page 216: Ink Cartridge Problems
Ink Cartridge Problems If output quality does not improve even after cleaning and aligning the print heads, you may need to replace one or multiple ink cartridges. To replace an ink cartridge before the corresponding Ink Out light is on or flashing, follow these steps. Caution: Once you remove an ink cartridge, it becomes unusable and cannot be reinstalled even if ink remains.
Page 217: For United Kingdom And The Republic Of Ireland Users
For United Kingdom and the Republic of Ireland users If you purchased your printer in the UK or the Republic of Ireland, Epson (UK) Limited provides a range of customer services and technical support. Note: For customers in the Republic of Ireland, please use the correct dialing codes when dialing the UK telephone numbers listed in the following sections.
Page 218 You will be asked to follow a simple routine to register your document request and once you have entered your telephone and fax numbers, Faxon Epson will fax a copy of the document catalogue to your fax machine. When you have found the documents that you need in the catalogue, call Faxon Epson again and enter the document ID numbers.
Page 219: For Australian Users
Eptec - Bulletin Board Service for latest drivers and utilities You can call the Epson Bulletin Board Service on 01442 227479. No membership is required. Make sure that your communications software is set to 8 data bits, 1 stop bit, no parity bit, ANSI terminal mode emulation and a modem speed of up to 28.8 Kbps.
Page 220 EPSON Helpdesk EPSON Helpdesk is provided as a final backup to make sure our clients have access to advice. Operators on the Helpdesk can aid you in diagnosing hardware and software problems.
Page 221: For Hong Kong And Singapore Users
Phone: 3377911 Fax: 3341185 Internet home page EPSON Hong Kong has established a local home page in both Chinese and English on the Internet to provide users with the following information: Product information Answers to Frequently Asked Questions (FAQs) Latest versions of EPSON printer drivers...
Page 222: For Philippines Users
(852) 2585-4399 Fax: (852) 2827-4383 For Philippines users To obtain technical support as well as other after sales services, users are welcome to contact the EPSON Philippines Representative Office at the telephone and fax numbers below: Phone: (632) 813-6552 Fax:...
Page 223: Appendix A Tips For Color Printing
Appendix A Tips for Color Printing Basics of Color ......Image Resolution and Image Size ....Basics of Color Documents .
Page 224: Basics Of Color
Basics of Color This section describes the basic properties of color, the relationships between colors, and how to use color to improve the quality of your printed documents. Properties of color Color is composed of three properties: Hue, Saturation, and Brightness. The name of the color, such as red, blue, or violet.
Page 225 Since the printer and monitor produce color images differently, and also the available range of color produced by the monitor and printer are different, the image on the screen does not exactly match your printed output all of the time. If you want to adjust, or calibrate, the printed color to more closely match the on-screen color, you may have to experiment with the printer driver settings.
Page 226 Process of color printing A printer produces color images by printing tiny patterns of ink dots using CMYK colors as mentioned in the previous section. Because most ink jet printers are not able to print different gradations of the three primary colors, they must use a halftoning method in order to represent millions of colors or the gradation of colors as follows: Dithering and error diffusion are the most commonly used halftoning...
Page 227: Image Resolution And Image Size
Image Resolution and Image Size The resolution of your original image affects the quality of your printouts. Generally, the higher the resolution, the better the print quality. However, keep in mind that the higher the resolution, the longer the wait for processing and printing a document.
Page 228 400 pixel Print 292 pixel 300 dpi 100 pixel Print 72 pixel 75 dpi Since increasing the image size means decreasing the image resolution, you must take care that print quality or color tone is not degraded when working with images pasted into documents created with word processing software.
Page 229: Basics Of Color Documents
Basics of Color Documents To help you use color to maximize your document’s impact on its readers, determine the who, what, when, where, why, and how of color printing. Know WHO your readers are and WHAT your purpose is Your documents are intended to communicate information, opinions, or feelings to one or more people and also to get results.
Page 230 Know WHY you are using color Color adds interest and clarity, and makes documents appear easier to understand. Just as you use fonts and graphics to create appeal and capture attention, color provides an additional visual interpretation of a document that influences the reader. For example: An overhead presentation of sales results by territory is far more interesting and memorable if you show the figures with colored charts and graphs.
Page 231: Appendix B Using Optional Interfaces
Appendix B Using Optional Interfaces Available Interfaces ......Installing Optional Interfaces ....The C82305 /C82306 serial interface card .
Page 232: Available Interfaces
Available Interfaces You can use various interface cards to supplement the capabilities of your printer’s built-in hardware interface. The following EPSON interface cards are compatible with your printer: Interface card Model number Serial Interface Card C82305 /C82306 32KB Serial Interface Card...
Page 233: Installing Optional Interfaces
Installing Optional Interfaces To install an optional interface, read the following. Turn off the printer. Unplug the power cord from the electrical outlet (and from the back of the printer, if your printer’s power cord is removable). Warning: Do not install the interface card when the printer is connected to an electrical outlet.
Page 234 Slide the interface card along the slots on both sides of the interface compartment. Push it in firmly to fully insert the connector at the rear of the interface card into the printer’s internal socket. Secure the interface card in the slot with the two screws included with the interface card.
Page 235: The C82305 /C82306 Serial Interface Card
The C82305 /C82306 serial interface card To use the C82305 /C82306 interface card, see the sections below to set the correct baud rate, handshake timing, and error handling. For all other data transfer conventions, such as word structure and communications protocol, see the C82305 /C82306 interface card manual.
Page 236 Using Optional Interfaces...
Page 237: Introduction
Installing EPSON Plot! ..... . . Opening EPSON Plot! ......
Page 238: Introduction
CAD or graphics application program, you can use EPSON Plot! to open the file, view the file, and print the file to your EPSON printer. The opened file is displayed as a print preview in the EPSON Plot! window and you can scale and position the image before printing.
Page 239: Appendix D Specifications
Appendix D Specifications Technical Specifications ..... . Printing ......Paper .
Page 240: Technical Specifications
Technical Specifications Printing Printing method: On-demand ink jet Nozzle configuration: Monochrome (black) 128 nozzles Color (cyan, magenta, yellow) 192 nozzles (64 (each color) 3 ) Printable columns and printing speeds: Character Pitch Printing LQ Printing Speed Draft Printing Speed (characters per Column (characters per (characters per...
Page 241 Minimum Point Maximum Point Increments Size Size EPSON Roman EPSON Sans Serif EPSON Roman T EPSON Sans Serif H Character tables: 1 italic and 26 graphics character tables Character sets: 14 international character sets and 1 legal character set Specifications...
Page 242: Paper
Since the quality of any particular brand or type of paper may be changed by the manufacturer at any time, EPSON can not attest to the quality of any non-EPSON brand or type of paper. Refer to the specifications below and test samples of paper stock before purchasing large quantities or printing large jobs.
Page 243 A2 (420 594 mm) Supre A3 (13 19 inch) A3 (297 420 mm) A4 (210 297 mm) Letter (216 279 mm) Paper types Special papers distributed by EPSON Envelopes: Size No. 10 (240 104 mm) DL (220 110 mm) C5 (229 162 mm)
Page 244 Plain paper, special papers distributed by EPSON Back Light Film: Size: A2 (420 594 mm) A3 (297 Paper types Special papers distributed by EPSON Canvas Cloth: Size: 420mm 3 m Paper types: Special papers distributed by EPSON Note: Poor quality paper may reduce print quality and cause paper jams or other problems.
Page 245 Temperature: 15 to 30°C (59 to 86°F) Humidity 20 to 60% RH The Banner Paper Cutter is required for use with EPSON Banner Paper. Printable area: Single sheets/index cards A: The minimum top margin is 3.0 mm (0.12 inch). B: The minimum left margin* is 3.0 mm (0.12 inch).
Page 246 Envelopes A: The minimum top margin is 8.5 mm (0.12 inch). B: The minimum left margin is 3.0 mm (0.12 inch). The minimum right margin is 3.0 mm (0.12 inch). C: The minimum bottom margin is 14.0 mm (0.55 inch). Note: Load envelopes flap edge first.
Page 247: Ink Cartridges
Ink cartridges Black ink cartridge: (S020118) Color Black Print capacity* 3800 pages/A4 (ISO/IEC 10561 Letter Pattern at 360 dpi) Cartridge life 2 years from production date Temperature Storage: -30 to 40°C (-22 to 104°F) 1 month at 40°C (104°F) Transit: -30 to 50°C (-22 to 122°F) 1 month at 40°C (104°F) 120 hours at 50°C (122°F) Freezing:** -16°C (3.2°F)
Page 248: Mechanical
Caution: EPSON recommends the use of genuine EPSON ink cartridges. Other products not manufactured by EPSON may cause damage to your printer not covered by EPSON’s warranties. Do not use an ink cartridge if the date on the package has expired.
Page 249: Electrical
Electrical 120V Model 220 240V Model Input voltage range 103.5 to 132V 198 to 264V Rated frequency range 50 to 60 Hz Input frequency range 49.5 to 60.5 Hz Rated current 0.7A 0.4A Power consumption Approx. 21W (ISO/IEC 10561 Letter Pattern) Note: Check the label on the back of the printer for the voltage of your printer.
Page 250: Safety Approvals
Safety approvals Safety standards: U.S. model UL 1950 with D3, CSA 22.2 950 with D3 European model EN60950 (VDE, NEMKO) EMC: U.S. model FCC part 15 subpart B class B European model EN 55022 (CISPR Pub. 22) class B EN 50082-1 IEC 801-2 IEC 801-3 IEC 801-4...
Page 251: Pin Assignments
Pin assignments The parallel interface connector pin assignments and a description of the interface signals are shown in the table below. Signal Return Signal Direction Description STROBE STROBE pulse to read data. DATA 0 These signals represent DATA 1 information in bits 0 to 7 of DATA 2 parallel data respectively.
Page 252 Signal Return Signal Direction Description Logic H Pulled up to +5 V through 3.9 k resistance 19-30 Twisted-pair return signal ground level INIT When this signal goes LOW, the printer controller is reset to its state when the power is first turned on and the print buffer is cleared.
Page 253: Timing Chart
Timing chart The figure below shows the timing chart for the parallel interface. BUSY ACKNLG DATA STROBE 0 s (Min.) 0.5 s (Min.) 5 s (Typ.) 0 s (Min.) Transition time (both the rise and the fall) of every signal must be less than 0.2 s.
Page 254 Pin assignments The parallel interface connector pin assignments and a description of the interface signals are shown in the table below. Signal Return Signal Direction Description HostClk Host clock signal. DATA 0 These signals represent DATA 1 information in bits 0 to 7 DATA 2 of parallel data DATA 3...
Page 255: Serial Interface
Signal Return Signal Direction Description DataAvail/ Data available sugnal DataBit - 0, 4 and reverse channel transfer data bit 0 or 4. Same as for Pins 19-30 Not used +5 V Pulled up to +5 V through 3.3 K resistance. 1284-Active 1284 active signal.
Page 256: Initialization
Initialization The printer can be initialized (returned to a fixed set of conditions) in these ways: Hardware initialization The printer is turned on. Control panel initialization Hold down the Pause button for five seconds. The printer receives an INIT signal from the parallel interface: pin 31 goes LOW.
Page 257: Command List
This section lists the available printer commands by topic. Your printer works with the following commands. ESC/P 2 control codes Selecting EPSON ESC/P 2 printer in your software allows you to use the most advanced font and graphics handling available. See the ESC/P Reference Manual for details.
Page 258: Ibm Xl24E Emulation Control Codes
IBM XL24E emulation control codes This printer emulates the IBM Proprinter with the following commands. For detailed information, see IBM’s X24/X24E reference manual. General operation: NUL, DC3, ESC j, BEL, CAN, DC1, ESC Q, ESC [ K, ESC U Paper feeding: FF, LF, ESC 5, ESC A, ESC A (AGM* ), ESC 0, ESC 1, ESC 2, ESC 3, ESC 3 (AGM...
Page 259: Character Tables
Character Tables These character tables are selected with the default-setting mode or by using software commands. Note: Most of the tables are the same as the PC437 table for hex codes 00 through 7F and only the characters for hex codes 80 through FF are shown for that kind of tables.
Page 260 PC437 Greek (Greek) PC850 (Multilingual) PC853 (Turkish) PC855 (Cyrillic) D-22 Specifications...
Page 261 PC852 (East Europe) PC857 (Turkish) PC860 (Portuguese) PC863 (Canadian-French) D-23 Specifications...
Page 262 PC865 (Norwegian) PC866 (Russian) PC861 (Icelandic) PC869 (Greek) D-24 Specifications...
Page 263 BRASCII Abicomp (Brazillian, Portuguese) (Brazillian, Portuguese) Roman 8 D-25 Specifications...
Page 264 ISO Latin 1 MAZOWIA (Poland) Code MJK (CSFR) ISO 8859-7 (Latin/Greek) D-26 Specifications...
Page 265 ISO Latin 1T (Turkish) Bulgaria (Bulgaria) PC774 (LST 1283:1993) Estonia (Estonia) D-27 Specifications...
Page 266 ISO8859-2 PC866 LAT. (Latvian) D-28 Specifications...
Page 267 Italic No characters are available for hex code 15 in the italic character table. D-29 Specifications...
Page 268: International Character Sets
International character sets You can select one of the following international character sets with the default-setting mode or the ESC R command. For example, when you select “Italic France,” the characters in the “France” row on the table below are used in the italic character table. The following eight international character sets can be selected with the default-setting mode or with the ESC R command.
Page 269: Characters Available With Esc
Characters available with ESC ( ^ command To print the characters in the table below, use the ESC ( ^ command. D-31 Specifications...
Page 270 D-32 Specifications...
Page 271: Glossary
Glossary The following definitions apply specifically to printers. AGM (Alternate Graphics Mode) An option that improves the quality of your printout when using the printer in IBM X24E emulation mode. application A software program that helps you carry out a particular task, such as word processing or financial planning.
Page 272 This has the opposite effect of the Finest Detail setting. EPSON Plot! EPSON Plot! is software that allows you to print HPGL or HPGL/2 files to your EPSON printer. These files are most often created in CAD or graphics application programs.
Page 273 ESC/P Abbreviation for Epson Standard Code for Printers. This system of commands gives you control of your printer from your computer. It is standard for all EPSON printers and supported by most application programs for personal computers. ESC/P 2 The enhanced version of the ESC/P printer command language. Commands in this language produce laser-like features, such as scalable fonts and enhanced graphics printing.
Page 274 italic A typestyle in which the characters slant. This sentence is italicized. line feed A control code that advances the paper one line space. loading position The position to which the paper is automatically loaded. Inches per second. This scale is used to measure the print head speed. media Materials upon which data is printed, such as envelopes, plain paper, special paper, and transparency film.
Page 275 print queue If your printer is connected to a network, print jobs that are sent to the printer while it is busy are stored in a waiting line, or print queue, until they can be printed. proportional printing Printing in which the width of the character varies from character to character. For example, a capital W receives much more space than a lowercase i.
Page 276 spool manager A software program that converts print data into codes that your printer understands. See also spool. status monitor A software program that allows you to check the printer’s status, such as the amount of ink remaining before printing. subtractive colors Colors produced by pigments that absorb some colors of light and reflect others.
Page 277 Index Buttons, 1-3–4, 6-2–3 cleaning, 1-3–4 Adjust lever, 1-2, 5-19 Media Type, 1-3–4 Advanced settings Macintosh, Macintosh, 4-12–14 Windows, 3-5 Windows, 3-9, 3-12, 3-19. See also online help Alignment, print head, 3-19 . See also Utilities Cables. See Interface cables DOS users, 8-42–43 Canvas Cloth, 1-10, 5-24, 5-31–33.
Page 278 1-2, 2-2 printable area, D-8 paper tray, 1-2, 2-2, 2-4 specifications, D-5 Current Settings display setting adjust level for, 5-19 Macintosh, 4-6 EPSON Windows, 3-6 Despooler , 3-8, 3-20–22 Customer support, 8-44–50 folder, 2-12 Custom paper size Monitor2*, 2-31, 2-33, 4-33 Macintosh, 4-27–28...
Page 279 Macintosh, 4-23 Error indicators, 8-2–4 Windows. See online help ESC/P 2 control codes, D-19 Hue, A-2 Ethernet. See Interface HPGL. See EPSON Plot! Fine-720 dpi setting IBM X24 emulation control codes, Macintosh, 4-22 D-20 Windows. See online help ICM setting , 3-10. See also online help...
Page 280 Installing banner Macintosh paper cover, 2-6 Advanced settings, 4-7, 4-12. paper holders, 2-4–5 See also Predefined settings paper roll, and custom settings DOS software, 2-20–21, 8-42 Automatic setting, 4-7 edge guides, 2-4–5 ColorSync, 2-27, 4-14, 4-20–21 ink cartridges, 2-8–10 Color adjustment settings, 4-18 interface cards, B-3–4 custom paper size, 4-27–28 paper tray, 2-2, 2-6...
Page 281 MicroWeave setting Macintosh, 4-22–23 Page Setup dialog box*, 4-5, 4-28 Windows. See online help Paper Monitor2 utility*, 2-31, 2-33, 4-33 adjusting loading position, 5-9 More Settings dialog box checking, 3-20–21 Macintosh, 4-15, 4-17 choosing special, 5-20–22 Windows, 3-11. See also online continuous, 5-10–18 help envelopes, 5-26–28...
Page 282 Paper-release lever, 1-2, 3-2, 4-2, Printer driver 5-11, 5-17, 5-18 DOS, 2-20 Parallel. See Interface Macintosh, 2-24, 4-2–28. See also Parts, printer, 1-2, 2-2 Printer software for Pause light, 1-5, 2-10 Macintosh Personal computer. See Windows Windows, 2-13, 4-2–13. See also Photo quality paper, 1-9, 5-21.
Page 283 Print Quality settings Self adhesive sheets, 1-10, 5-24. See Macintosh, 4-21–22 also Labels, Continuous paper, Windows, 3-11. See also online and Paper help Self test, 8-5–7 Print settings Serial interface. See Interface DOS, 2-20 Setting up the printer, 2-4–6 Macintosh, 4-4–15, 4-17–24. See Slide bars also Printer software for Macintosh, 4-19...
Page 284 Transparencies, 1-10, 5-19, 5-22, 5-24 Troubleshooting, Chapter 8 Windows alignment, 8-41–43 Advanced settings, 3-9, 3-12. clearing a paper jam, 8-24 See also Predefined settings contacting customer support, and Custom settings 8-44–50 Automatic setting, 3-6, 3-13 diagnosing a problem, 8-2 accessing software, 3-5–6 error indicators, 8-2–4 Despooler, 3-8, 3-20–22 hex dump, 8-7...
Page 285 EPSON OVERSEAS MARKETING LOCATIONS EPSON AMERICA, INC. EPSON UK LTD. 20770 Madrona Ave. Campus 100, Maylands Avenue, P.O. Box 2842 Hemel Hempstead, Herts, Torrance, CA 90509-2842 HP2 7TJ, U.K. Phone: (800) 922-8911 Phone: (+44) 01442 61144 Fax: (310) 782-5220 Fax: (+44) 01442 227227 EPSON DEUTSCHLAND GmbH EPSON FRANCE S.A.

Epson Stylus COLOR 3000 User Manual

Safety Instructions

Chapter 1 Getting to Know Your Printer

Chapter 2 Getting Started

Chapter 3 Printing with Windows

Chapter 4

Chapter 5 Paper Handling

Chapter 6

Chapter 7 Replacing an Ink Cartridge

Maintenance and Transportation

Chapter 8 Troubleshooting

Appendix A Tips for Color Printing

Appendix B Using Optional Interfaces

Appendix C EPSON Plot!

Appendix D Specifications

Glossary

Quick Links

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Summary of Contents for Epson Stylus COLOR 3000