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NEC Express5800 120Lh User Manual

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N8100-941F/942F/943F
NEC Express5800/120Lh
User's Guide
1st Edition
08-2004
856-124032-101-00

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  • Page 1 N8100-941F/942F/943F NEC Express5800/120Lh User's Guide 1st Edition 08-2004 856-124032-101-00...
  • Page 2 The NEC product(s) discussed in this document are warranted in accordance with the terms of the Warranty Statement accompanying each product. However, actual performance of each such product is dependent upon factors such as system configuration, customer data, and operator control.
  • Page 3 Keep this manual at hand for quick reference at anytime necessary. SAFETY INDICATIONS Follow the instructions in this manual for your safety to use the NEC Express server. Your server contains components with possible danger, hazards that may cause by ignoring warnings, and preventive actions against such hazards.
  • Page 4 SYMBOLS USED IN THIS MANUAL AND WARNING LABELS Attentions Indicates that improper use may cause an electric shock. Indicates that improper use may cause personal injury. Indicates that improper use may cause fingers to be caught. Indicates that improper use may cause fumes or fire. Indicates a general notice or warning that cannot be specifically identified.
  • Page 5 NOTE: This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment.
  • Page 6 (5) NEC assumes no liability arising from the use of this product, nor any liability for incidental or consequential damages arising from the use of this manual regardless of Item (4).

  • Page 7: Preface

    Purchase of this server is your assurance of receiving state-of-the-art, high quality hardware to meet your needs, both now and in the future. Read this User's Guide thoroughly to fully understand handling of the NEC Express server and appreciate its functions to the maximum extent.

  • Page 8: About This User's Guide

    Chapter 6 Installing and Using Utilities describes how to install the utilities for the server. It also includes a description on using the attached "NEC EXPRESSBUILDER" CD-ROM. Chapter 7 Maintenance provides you with all the information necessary to maintain successful operation of the server.

  • Page 9: Text Conventions

    Appendix B Other Precautions provides supplementary notes on using the server. Appendix C IRQ and I/O Port Address provides a list of factory-set IRQs and I/O port addresses assigned. Appendix D Installing Windows Server 2003 describes how to install Microsoft Windows Server 2003 without using Express Setup. Using the Express Setup tool is recommended for installing Windows Server 2003.

  • Page 10: Table Of Contents

    Security............................2-14 NEC EXPRESSBUILDER......................2-15 NEC ESMPRO........................2-16 Off-line Maintenance Utility ....................2-16 System Diagnostic Utility ......................2-16 NEC DianaScope ........................2-16 Using NEC Express Server......................2-17 Front Door..........................2-17 POWER Switch........................2-18 SLEEP Switch ........................2-23 Floppy Disk Drive........................2-24 CD-ROM Drive........................2-26 Chapter 3 Setting Up Your Server ................3-1 Setup Flow............................3-2...
  • Page 11 Exceptional Setup........................5-42 HostRAID...........................5-43 Overview of HostRAID ......................5-43 Notes ............................5-44 HostRAID Setup Flow ......................5-45 Chapter 6 Installing and Using Utilities ............... 6-1 NEC EXPRESSBUILDER......................6-2 NEC EXPRESSBUILDER for DOS-Based with Local Console..........6-4 NEC EXPRESSBUILDER for DOS-based with Remote Console ..........6-9 Starting ...........................6-10...
  • Page 12 NEC EXPRESSBUILDER for Windows-Based (Master Control Menu)......6-13 Configuration Diskette Creator....................6-14 NEC ESMPRO ...........................6-17 Functions and Features......................6-17 Adaptec Storage Manager......................6-18 Power Console Plus ........................6-19 Major Functions ........................6-19 Components..........................6-19 Server Setup ...........................6-21 Management PC Setup ......................6-22 NEC DianaScope........................6-23 BMC Online Update ........................6-24 Chapter 7 Maintenance....................
  • Page 13 Collecting Dr. Watson Diagnostic Information ..............8-31 Memory Dump ........................8-31 Saving the Dump File......................8-32 Recovery for Windows 2000 System..................8-33 Off-line Maintenance Utility ......................8-35 Starting the Off-line Maintenance Utility................8-35 Features of Off-line Maintenance Utility ................8-36 Resetting the Server........................8-37 Forced Shutdown........................8-38 Chapter 9 Upgrading Your Server ................9-1 Safety Notes..........................9-2 Static Precautions .........................9-3 Confirmation after Installation/Removal ..................9-4...
  • Page 14 Manual Installation when N8103-65F/80F/81F Keeps Connection ........D-1 MO Device ..........................D-2 Partition Size ...........................D-2 Installing Windows Server 2003....................D-3 Creating "Windows Server 2003 OEM-DISK for NEC EXPRESSBUILDER" .....D-3 Windows Server 2003 Clean Installation ................D-5 Upgrade Installation ........................D-7 Reinstallation to Multiple Logical drives ................D-9 Updating the System ......................

  • Page 15: Chapter 1 Notes On Using Your Server

    Chapter 1 Notes on Using Your Server This chapter includes information necessary for proper and safe operation of your server.

  • Page 16: Warning Labels

    1-2 Notes on Using Your Server WARNING LABELS The warning label is attached to components with possible danger or their vicinity in your server to inform the user that a hazardous situation may arise when operating the server. (Do not take off any label or soil it.) If you find any label unattached, almost peeled off, or soiled, making the warning illegible, contact your sales agent.

  • Page 17: Safety Notes

    NEC assumes no liability for any accident resulting in personal injury, death, or property damage if the server has been used in the above conditions.

  • Page 18: Power Supply And Power Cord Use

    1-4 Notes on Using Your Server Power Supply and Power Cord Use WARNING Do not hold the power plug with a wet hand. Do not disconnect/connect the plug while your hands are wet. Failure to follow this warning may cause an electric shock. CAUTION Plug in to a proper power source.

  • Page 19: Installation, Relocation, Storage, And Connection

    Do not use any unauthorized interface cable. Use only interface cables provided by NEC and locate a proper device and connector before connecting a cable. Using an authorized cable or connecting a cable to an improper destination may cause a short circuit, resulting in a fire.

  • Page 20: Cleaning And Working With Internal Devices

    1-6 Notes on Using Your Server Cleaning and Working with Internal Devices WARNING Do not disassemble, repair, or alter the server. Never attempt to disassemble, repair, or alter the server on any occasion other than described in this manual. Failure to follow this instruction may cause an electric shock or fire as well as malfunctions of the server.

  • Page 21: During Operation

    Notes on Using Your Server 1-7 During Operation CAUTION Stay away from the fan. Keep your hand or hair away from the cooling fan on the rear of the server. Failure to follow this warning may get your hand or hair caught in the fan, resulting in injury.

  • Page 22: For Proper Operation

    NEC recommends you use NEC's genuine products. Some third-party products claim that they support the server. However, repair of the server due to a failure or damage...

  • Page 23: Transfer To Third Party

    Notes on Using Your Server 1-9 TRANSFER TO THIRD PARTY The following must be observed when you transfer (or sell) the server or software provided with the server to a third party: Server hardware Make sure to provide this manual along with the server to a third party. IMPORTANT: It is the user's responsibility to completely erase or modify all the data stored in storage device such as hard disk so that the...

  • Page 24: Disposal And Consumables

    CD-ROM drive, the floppy disk drive, and the mouse. For stable operation of the server, NEC recommends you replace these components on a regular basis. Consult with your sales agent for replacement or the product lives.

  • Page 25: User Support

    Notes on Using Your Server 1-11 USER SUPPORT Before Asking for Repair, do the following when the server appears to fail: Check if the power cord and the cables to other devices are properly connected. See Chapter 8 to find if your problem fits the description. If it does, take the recommended measure for it.
  • Page 26 1-12 Notes on Using Your Server Advice for Health The longer you keep using the computer equipment, the more you become tired, which may cause disorders of your body. When you use a computer, observe the following to keep yourself from getting tired: Good Working Posture You have good posture if the following are satisfied when you use a computer:...

  • Page 27: Chapter 2 General Description

    Chapter 2 General Description This chapter provides information that you should be familiar with before using the server. It includes names and functions of the components and features of the server.

  • Page 28: Overview

    2-2 General Description OVERVIEW Your server is a modular, multiprocessing server based on the Intel® Xeon microprocessor family. It is a solid performer and offers the latest technology. The combination of compute performance, memory capacity, and integrated I/O provides a high performance environment for many server market applications.

  • Page 29: System Chassis

    General Description 2-3 SYSTEM CHASSIS Names and functions of the components are shown below. Front View Front door Open this door to access the POWER switch, 5.25-inch devices, the CD-ROM drive, or the floppy disk drive, or to install/remove hard disks to 3.5-inch bays. You can lock the front door using the provided security key.

  • Page 30: Front View (Door Opened)

    2-4 General Description Front View (Door Opened) CD-ROM Drive Floppy Disk Drive...

  • Page 31: General Description

    General Description 2-5 5.25-inch device bay Backup tape drives may be installed in the 5.25-inch device bay. CD-ROM drive The CD-ROM drive reads data from the inserted CD-ROM. (Depending on your hardware configuration, the DVD-ROM drive may be installed.) Headphone jack Volume control Access lamp (lights in amber while being accessed) CD-ROM slot...

  • Page 32: Rear View

    2-6 General Description Rear View The following figure shows the redundant hot-plug power supply model. For the non-redundant power supply model (fixed power supply is installed), you cannot find the items 2, 4, 5, and 6. 18-1 18-2...
  • Page 33 General Description 2-7 Power supply The power unit supplies DC powers to the server. Handle Grasp this handle install or remove the power supply. AC inlet The AC inlet is connected with the power cord. Power lamp The Power lamp blinks green if the power supply receives the AC power through the power cord.

  • Page 34: Internal View

    2-8 General Description Internal View The following figure shows an internal view of your system. Power supply Air duct Front cooling fan (Fan 3) 5.25-inch device bays (4 slots) A standard CD-ROM drive is installed in slot #3. 3.5-inch floppy disk drive 3.5-inch hard disk drive bay The hard disk drive bay can hold up to six 1.0-inch hot-swap SCSI hard disk drives.

  • Page 35: Mother Board

    General Description 2-9 MOTHER BOARD...
  • Page 36 2-10 General Description DIMM sockets (slots 1 to 8 from top to bottom) Power signal connector (redundant hot-plug power supply only) Power connector Front cooling fan connector (Fan 3) Processor 1 socket Power connector Processor 2 socket Cooling fan signal connector (Fan 2: option) Cooling fan connector (Fan 2: option) IDE connector (for CD-ROM drive) Floppy disk drive connector...

  • Page 37: Standard Features

    NEC DianaScope Memory dump feature using the DUMP (NMI) switch Power Saving Feature Easy and Fine Setup Sleep feature NEC EXPRESSBUILDER (system setup (available for Windows 2000/2003) utility) SETUP (BIOS SETUP utility) SCSISelect (SCSI device and HostRAID utility) Configuration Diskette Creator...

  • Page 38: System Functions

    DIMM or processor. Failed DIMMs and processors may be identified on the screen that the POST displays, or with the BIOS setup utility, "SETUP." They may also be identified on the system that has the NEC ESMPRO installed.

  • Page 39: Remote Management Card (Rmc)

    The RMC supports the NEC DianaScope, which allows remote server management via a modem or direct connection to a manager system. Events monitored by the manager system include over- temperature and over-voltage conditions, fan failure, or chassis intrusion.

  • Page 40: Security

    2-14 General Description SECURITY To help prevent unauthorized entry or use of the system, the system includes a full lockable front panel and Server Management software that monitors the system intrusion switches. Security with Mechanical Locks and Monitoring The front door of the server contains a mechanical lock to prevent access to the front of the computer chassis.

  • Page 41: Nec Expressbuilder

    To diagnose the system. It diagnoses the server. To create a support disk. It copies utilities in the NEC EXPRESSBUILDER CD-ROM into a floppy disk to launch them from the floppy disk. To update the BIOS It updates the BIOS features of the server.

  • Page 42: Nec Esmpro

    The NEC DianaScope is a software for the remote management of the NEC Express5800 series. The NEC DianaScope can control the managed server even if OS is not running on the managed server. To use the NEC DianaScope, you need to purchase the separately priced server license.

  • Page 43: Using Nec Express Server

    General Description 2-17 USING NEC EXPRESS SERVER This section describes basic operations of your server including how to use devices such as the floppy disk drive and the CD-ROM drive. See Appendix B for notes on using the floppy disk, CD- ROM, and accessories including the keyboard and the mouse.

  • Page 44: Power Switch

    2-18 General Description POWER Switch Use the POWER switch to turn on/off the server. Power On Press the POWER switch on the front of the computer chassis. The POWER/SLEEP lamp lights in green. POWER/SLEEP lamp IMPORTANT: If the power cord is connected to a power control device such as a UPS (Uninterruptible Power Supply), make sure that the power control device is powered.
  • Page 45 ECC memory module, CPU module, keyboard, and mouse. POST also displays messages of the BIOS setup utility, such as the start-up message, while in progress. With the factory setup of the server, the NEC logo appears on the display unit while POST is in progress. (To display the POST check results, press Esc.)

  • Page 46: Post Execution Flow

    2-20 General Description POST Execution Flow The following describes the progress of POST in the chronological order. IMPORTANT: Do not make key entries or perform mouse operations while POST is in progress. Some system configurations may display the message "Press Any Key"...
  • Page 47 General Description 2-21 POST displays SCSI ID numbers used by the connected SCSI devices on the screen. After a few seconds, POST displays the following message prompting you to launch the BIOS setup utility, SETUP, stored in the system memory of the server. This message appears at bottom left on the screen.

  • Page 48: Post Error Messages

    2-22 General Description POST Error Messages When POST detects an error, it displays an error message on the display unit screen. See Chapter 8 for POST error codes. IMPORTANT: Take a note on the messages displayed before consulting with your sales agent. Alarm messages are useful information for maintenance.

  • Page 49: Sleep Switch

    General Description 2-23 SLEEP Switch You can use the POWER switch as the SLEEP switch if the ACPI compliant operating system is installed in your system. The SLEEP switch allows you to save almost all power of the server (power-saving mode or sleep mode).

  • Page 50: Floppy Disk Drive

    2-24 General Description Floppy Disk Drive Your server is provided with the 3.5-inch floppy disk drive on its front to write/read data to/from a floppy disk. Your server supports the following 3.5-inch floppy disks: 2HD floppy disk (double-sided high-density track type) Stores data of 1.44MB.
  • Page 51 The floppy disk is a very delicate storage media. Dust or thermal changes, as well as operator's misconduct or sever failures, may cause loss of data. To avoid loss of data, NEC recommends that you should make a back-up copy of your valuable data on a regular basis.

  • Page 52: Cd-Rom Drive

    2-26 General Description CD-ROM Drive Your server is provided with the CD-ROM drive on its front to read data from a CD-ROM (read- only compact disk). The CD-ROM provides larger and faster data read than the floppy disk. NOTE: Depending on your order, the DVD-RAM drive may be installed at the factory.

  • Page 53: When You Fail To Eject

    General Description 2-27 IMPORTANT: If the CD-ROM drive produces large noise after the setting of a CD-ROM, re-set the CD-ROM. To remove a CD-ROM, press the Open/Close button to eject the tray, as described for inserting it, and then take the CD-ROM out of the tray. (The orange-lit access lamp indicates ongoing disk access.
  • Page 54 2-28 General Description Use of the CD-ROM Keep the following notes in mind to use the CD-ROM for the server: For the disk which does not conform to the CD standard, the playback of such a disk with the CD drive is not guaranteed. Do not drop the CD-ROM.

  • Page 55: Chapter 3 Setting Up Your Server

    Chapter 3 Setting Up Your Server This chapter describes how to set up your server appropriate for your system, on a step-by-step basis.

  • Page 56: Setup Flow

    Installing the operating system Install an operating system to the server. See Chapter 5. Installing the utilities Install the utilities in the provided NEC EXPRESSBUILDER CD-ROM. See Chapter 6. Making backup copies of system information After all the system setup procedures are completed, make backup copies of system information.

  • Page 57: Installing Optional Devices

    However, NEC recommends that you should use NEC products for stable operation. NEC assumes no liability for data errors and failures due to malfunction of the server resulted from installation of those third-party products.

  • Page 58: Selecting Server Site

    3-4 Setting Up Your Server SELECTING SERVER SITE Read the following precautions before selecting a suitable site for your server. The following describes installation of the server and connections to the server. CAUTION Observe the following instructions to use the server safely. Failure to follow these instructions may cause a fire, personal injury, or property damage.
  • Page 59 Setting Up Your Server 3-5 When you have selected a server site, hold the server by its bottom with at least three persons and carry it to the site, then place it slowly and gently. IMPORTANT: Do not hold the server by its front door to lift the server.

  • Page 60: Connecting Peripheral Devices

    3-6 Setting Up Your Server CONNECTING PERIPHERAL DEVICES Connect peripheral devices to the server. The server is provided with connectors for wide variety of peripheral devices on its rear panel. The figure on the next page illustrates available peripheral devices for the server in the standard configuration and locations of the connectors for the devices. CAUTION Observe the following instructions to use the server safely.

  • Page 61: Setting Up Your Server

    Setting Up Your Server 3-7 Connect appropriate Keyboard power source. Mouse Device with the USB interface (e.g., terminal adapter) Device with the serial interface (e.g., modem) Direct connection to the leased line is prohibited. Display unit (multiport repeater) REAR Printer with the Device with the serial interface parallel interface (e.g., modem)

  • Page 62: Connecting Power Cord

    3-8 Setting Up Your Server CONNECTING POWER CORD Connect the provided power cord to the server. WARNING Observe the following instructions to use the server safely. Failure to follow these instructions may result in death or serious personal injury. See pages 1- 3 to 1-8 for details.
  • Page 63 Setting Up Your Server 3-9 To connect the power cord from the server to an interruptive power supply (UPS), use service outlets on the rear of the UPS. The UPS service outlets are categorized into two groups: SWITCH OUT and UN-SWITCH OUT. (They may be called "OUTPUT1"...

  • Page 64: Turning On The Server

    3-10 Setting Up Your Server TURNING ON THE SERVER Turn on the server and follow the on-screen instructions for setup. IMPORTANT: Before turning on the server: Some optional boards require setups with the SETUP utility before installation. If the server has a PCI board with the PCI-to-PCI bridge installed, the SETUP utility is enabled to launch.
  • Page 65 Setting Up Your Server 3-11 The POWER/SLEEP lamp on the front of the server comes on. In a few seconds, the NEC logo appears on the screen and the Power On Self-Test (POST) begins. The POST runs automatically when you power on the server or reset it with a keyboard operation (Ctrl + Alt + Delete).

  • Page 66: Installing Operating System

    Save the information after completing the system setup. Without the backup data, you will not be able to recover the information. You can save the information by the following process. Set the NEC EXPRESSBUILDER CD-ROM in the CD-ROM drive and reboot the system. Select [Tools].

  • Page 67: Chapter 4 Configuring Your Server

    Chapter 4 Configuring Your Server Configuration and setup utilities are used to change your system configuration. You can configure your system, as well as option boards you may add to your system, using the BIOS Setup Utility. Several unique system parameters are configured using the BIOS Setup, which is stored in the system FLASH memory.

  • Page 68: Starting Setup Utility

    Starting SETUP Utility Powering on the server starts POST (Power On Self-Test) and displays its check results. If the NEC logo is displayed, press Esc. After a few seconds, the following message appears at bottom left on the screen. Press <F2> to enter SETUP Press F2 to start the SETUP utility and display its Main menu.

  • Page 69: Description On On-Screen Items And Key Usage

    Configuring Your Server 4-3 Description on On-Screen Items and Key Usage Use the following keyboard keys to work with the SETUP utility. (Key functions are also listed at the bottom of the screen.) Indicates the current menu. Online help window Indicates there are submenus.

  • Page 70: Menu And Parameter Descriptions

    4-4 Configuring Your Server Menu and Parameter Descriptions The SETUP utility has the following six major menus: Main Advanced Security Server Boot Exit To set minute functions, select a submenu from the above menus. The following describes available functions and parameters, as well as the factory-set, for each menu.
  • Page 71 Configuring Your Server 4-5 Main Option Parameter Description Your Setting System Time HH:MM:SS Set the system time. System Date MM/DD/YYYY Set the system date. Legacy Floppy A Disabled Set the settings of floppy disk drive A (standard configuration). 360Kb 5 1.2MB 5 720Kb 3 [1.44/1.25MB 3...
  • Page 72 4-6 Configuring Your Server Primary IDE Master/Primary IDE Slave/Secondary IDE Master/Secondary IDE Slave/Serial ATA Channel 0 Master/ Serial ATA Channel 1 Master Correspondence between the menu items and devices: Primary IDE Master: ATA hard disk drive 1 (option) Primary IDE Slave: ATA hard disk drive 2 (option) Secondary IDE Master: CD-ROM drive (standard)

  • Page 73: Processor Settings

    Advanced Chipset Control – Displays Advanced Chipset Control submenu. Boot-time Diagnostic If enabled, the BIOS will display the [Enabled] NEC logo during POST. Press Esc Screen Disabled to switch to the POST execution screen. Reset Configuration Data [No] Select "Yes" if you want to clear the system configuration data during the next boot.

  • Page 74: Memory Configuration

    4-8 Configuring Your Server Memory Configuration Option Parameter Description Your Setting System Memory nnn KB Indicates the total capacity of the basic memory. (View only) Extended Memory nnnnnnn KB Indicates the total capacity of the extended memory. (View only) DIMM Group #1 - Normal Displays the current status of the memory group.
  • Page 75 Configuring Your Server 4-9 – Embedded Video Controller submenu Option Parameter Description Your Setting Onboard VGA Disabled If Disabled, the BIOS will hold the Control [Enabled] embedded chip in reset. In this configuration, the controller hardware is completely disabled, and will be invisible to the PnP operating systems.

  • Page 76: Peripheral Configuration

    4-10 Configuring Your Server Peripheral Configuration IMPORTANT: Note that the interrupt and/or base I/O address are not overlapped with others. If the value set for the interrupt or base I/O address is used in another resource, the yellow asterisk (*) appears. Reset any item with the yellow asterisk properly.
  • Page 77 Configuring Your Server 4-11 Option Parameter Description Your Setting Parallel ATA Disabled Selects parallel ATA is enabled or Channel 0 disabled. Channel 1 [Enabled] Serial ATA Disabled Selects whether the serial ATA is [Enabled] enabled or disabled. ]: Factory-set Advanced Chipset Control Option Parameter Description...

  • Page 78: Configuring Your Server

    4-12 Configuring Your Server Security The Security menu appears if you move the cursor to the position of "Security." Press Enter on "Set Supervisor Password" or "Set User Password," to display the following screen. Enter the passwords on the dialog box. Passwords may have up to eight characters including alphanumerics and symbols.
  • Page 79 Configuring Your Server 4-13 Option Parameter Description Your Setting Set Supervisor Up to eight When the <Enter> key is pressed, the Password alphanumerics user is prompted for a password; press ESC key to abort. Once set, this can be disabled by setting it to a null string, or by clearing password jumper on system board (refer to Configuring Mother Board Jumpers in this...
  • Page 80 4-14 Configuring Your Server Server Option Parameter Description Your Setting System – System Management submenu is Management displayed. Console – Console Redirection submenu is Redirection displayed. Assert NMI on Disabled Indicates whether PCI PERR is PERR [Enabled] supported or not. Assert NMI on Disabled Indicates whether PCI SERR is...

  • Page 81: System Management Submenu

    Configuring Your Server 4-15 System Management Submenu Option Parameter Description Your Setting BIOS Version Displays the current BIOS version. (View only) Board Part Number Displays the mother board part number. (View only) Board Serial Number Displays the mother board serial number. (View only) System Part Number Displays the system part number.
  • Page 82 The priority of the boot devices can be changed by using the ↑, ↓, +, and - keys. Move the cursor to the desired device with the ↑ or ↓ key and change the priority with the + or - key. IMPORTANT: To boot NEC EXPRESSBUILDER, set the priority of the devices as shown in the figure above. Exit The options on the menu are described below.

  • Page 83: Scsi Bios (Scsiselect)

    Configuring Your Server 4-17 SCSI BIOS (SCSISelect) The SCSISelect utility is provided to configure the SCSI controller on the mother board (or the SCSI controller on an optional board). This utility may be started with a simple key operation while POST is in progress and requires no specific start-up disk. Using SCSISelect Utility Use the SCSISelect utility mainly to set the transfer speed of connected SCSI devices or to configure the internal hard disk drives connected to the onboard SCSI controller as a RAID drive...
  • Page 84 4-18 Configuring Your Server Running the Utility To run the utility, perform the following procedures: Power on the Express server. The following message appears while POST is in progress. IMPORTANT: The message appears for each additional SCSI controller. Adaptec SCSI BIOS Vxxx xxxxx (c) 2000 Adaptec, Inc.

  • Page 85: Additional Options

    Configuring Your Server 4-19 Exiting the Utility To exit the utility, press Esc until a message prompts you to exit (if you changed any setting, you are prompted to save the changes before you exit). Configure/View SCSI Controller Settings The Configure/View Host Adapter Settings has the following menu items and parameters. Read descriptions to select a correct parameter for each menu item.
  • Page 86 4-20 Configuring Your Server SCSI Device Configuration Move the cursor onto "SCSI Device Configuration" and press Enter to display the submenu. The following table lists submenu items, available parameters, and descriptions. IMPORTANT: Select a parameter for each submenu item on a per- SCSI ID basis.

  • Page 87: Advanced Configuration

    Configuring Your Server 4-21 Advanced Configuration Move the cursor onto "Advanced Configuration" and press Enter to display the submenu. The following table lists submenu items, available parameter, and descriptions. Submenu item Parameter Description Reset SCSI Bus at [Enabled] Select "Enabled". IC Initialization Disabled Display <Ctrl><A>...

  • Page 88: Scsi Disk Utilities

    For detail explanation on the HostRAID feature, see SCSISelect Utility User's Manual and Adaptec Storage Manager Browser Edition User's Guide. You may view or print the SCSISelect Utility User's Manual and Adaptec Storage Manager - Browser Edition User's Guide from the NEC EXPRESSBUILDER CD-ROM.

  • Page 89: Configuring Scsi Controller On Optional Board

    Configuring Your Server 4-23 Configuring SCSI Controller on Optional Board To configure SCSI devices connected to an optional SCSI controller board, use the SCSI BIOS utility provided with the optional SCSI controller board. Refer to the manual that comes with the optional SCSI controller board for details. When the server has multiple SCSI controller boards installed, the server first displays the start-up message of the SCSISelect utility for the SCSI controller on the mother board.

  • Page 90: Raid Bios

    4-24 Configuring Your Server RAID BIOS The RAID (Redundant Array of Inexpensive Devices) option available for your system is N8103- 80F/81F/86F RAID controller boards which give your system the added security of fault tolerance. If you want to change the RAID level or add additional hard disks to the array, use the RAID configuration utility.

  • Page 91: Configuring Mother Board Jumpers

    Configuring Your Server 4-25 CONFIGURING MOTHER BOARD JUMPERS With the pre-installed SETUP utility, you can set desired passwords to protect the data stored in the server against access from unauthorized users. When you forget the passwords, however, you may want clear them. The following describes how to clear these passwords. You can also use the following procedure to clear the CMOS data in the server.
  • Page 92 4-26 Configuring Your Server The following describe the clearing procedure. WARNING Observe the following instructions to use the server safely. Failure to follow these instructions may result in death or serious personal injury. See pages 1- 3 to 1-8 for details. Do not disassemble, repair, or alter the server.

  • Page 93: Chapter 5 Installing The Operating System With Express Setup

    Chapter 5 Installing the Operating System with Express Setup This section describes information on using Express Setup to install and configure the following operating systems to the server. Microsoft® Windows Server 2003 Standard Edition / Microsoft® Windows Server 2003 Enterprise Edition Microsoft®...

  • Page 94: About Express Setup

    After a few tasks are completed, all that remains to be done is to remove the NEC EXPRESSBUILDER CD-ROM and set the Windows CD-ROM, input a product ID number, and acknowledge the license agreement.
  • Page 95 Use the blank disk in the accessory box to create Configuration Diskette. You can create Configuration Diskette in advance using "Configuration Diskette Creator" included in NEC EXPRESSBUILDER. If you create Configuration Diskette in advance, you can abbreviate the items that is necessary to input or select during Express Setup.

  • Page 96: Microsoft Windows Server 2003

    Before installing Windows Server 2003, confirm if the BIOS specification of the hardware is correct. See Chapter 4 to specify them. NEC ESMPRO Agent On Windows Server 2003 systems, the ESMPRO Agent needs the necras.sys driver. To install the necras.sys, run the System update from NEC EXPRESSBUILDER CD-ROM.

  • Page 97: Windows Server 2003

    (BIOS and optional board specification) The document for installing Windows Server 2003 is also attached to the other software package which is sold separately from NEC, but refer to this document when you install Windows Server 2003 on this model.

  • Page 98: Creating Partition Size

    5-6 Installing the Operating System with Express Setup Creating Partition Size The minimum size for the partition that the system is to be installed can be calculated from the following formula. Size necessary to install the system + Paging File Size + Dump File Size Size necessary to install the system = 2900MB Paging File Size (Recommended) = Mounted Memory Size ×...

  • Page 99: The Flow Of Setup

    Restart ↓ ↓ Log on Automatically Formatting OS Partition ↓ Copying NEC Modules ↓ After restarting the Copying Selected Application Modules computer, the installation completed. *1 The process is operated only when Disk Array Controller Board is connected and the configuration is specified.

  • Page 100: Installing The Windows Server 2003

    Insert NEC EXPRESSBUILDER CD-ROM into the CD-ROM drive of the server. Ensure that the floppy disk drive is empty. Press the RESET switch or press Ctrl, Alt, and Delete to reboot from the NEC EXPRESSBUILDER. (You may also turn off and then on again to reboot the server.) The system will boot from the CD-ROM and NEC EXPRESSBUILDER starts.
  • Page 101 Installing the Operating System with Express Setup 5-9 [Using the specified Configuration Diskette] The Setup File included in "Configuration Diskette" will be displayed. Select the Setup File name to use during the installation. NOTE: If there is any problem that can not be modified in the Setup File you selected, the message to set another "Configuration Diskette"...
  • Page 102 5-10 Installing the Operating System with Express Setup IMPORTANT: Reserve the partition to install the OS more than the minimally required size. If you select "Use Existing Array" at "New/Existing RAID Configuration", the information included in the first partition (excluding maintenance partition) will all be formatted and deleted. The information included in the other partition will be retained.
  • Page 103 Follow the message and take NEC EXPRESSBUILDER CD-ROM and Configuration Diskette out of the CD-ROM drive and floppy disk drive, and insert Windows Server 2003 CD-ROM into the CD-ROM drive.

  • Page 104: Installing And Setting Device Drivers

    PROSet is necessary to utilize these features. Follow the procedure below to install PROSet. Insert the NEC EXPRESSBUILDER CD-ROM into the CD-ROM drive. The [Windows Explorer] dialog starts. * The procedure in the case of the standard start menu Click Start menu and click [Windows Explorer].

  • Page 105: Network Driver

    Installing the Operating System with Express Setup 5-13 Network Driver Specify the details of network driver. One standard network driver that is mounted will be installed automatically, but the link speed and Duplex mode need to be specified manually. [When PROSet is not installed] The [Local Area Connection Properties] dialog box appears.

  • Page 106: Optional Network Board Driver

    If you want to utilize optional Network Board (N8104-84/103/113), the network driver will be installed automatically. Therefore, the driver attached to the Network board should not be used. If you want to utilize optional Network Board (N8104-86/111), install the driver stored in NEC EXPRESSBUILDER CD-ROM.

  • Page 107: Installation Of The Optional Network Board Driver

    Installing the Operating System with Express Setup 5-15 Installation of the Optional Network Board Driver Start Device Manager. Click [Network adapters] and Double-Click [(Network Adapter Name)]. [(Network Adapter Name) Properties] appears. NOTE: [(Intel(R) PRO/1000...)] is the name of On-Board adapter. All other names show the Optional Network Board.
  • Page 108 5-16 Installing the Operating System with Express Setup Adapter Fault Tolerance (AFT)/Adaptive Load Balancing (ALB) Adapter Fault Tolerance (AFT) is a feature that creates a group containing more than one adapter and automatically converts the process of the working adapter to the other adapter in the group when any trouble occurred on that adapter.

  • Page 109: Installing Scsi Controller Driver

    Select "Don't search. I will choose the driver to install" and click [Next]. Click [Have Disk..]. Insert "Windows 2003 OEM-DISK for NEC EXPRESSBUILDER" into the floppy disk drive, enter "a:\" into "copy manufacturer's file from:" and click [OK]. Specify the following driver and click [Next].

  • Page 110: Setting For Solving Problems

    5-18 Installing the Operating System with Express Setup Setting for Solving Problems Setup the following issue in advance so that your computer can recover from any trouble precisely and as soon as possible when it should occur. Memory Dump (Debug Information) This section describes the procedures for collecting memory dump (debug information) in the server.
  • Page 111 Installing the Operating System with Express Setup 5-19 Specify "Complete memory dump" and modify [Dump file:] in the [Write debugging information] group box. e.g. Write the debug information in D drive write the file name "MEMORY.DMP". D:\MEMORY.DMP Click [Settings] on the [Performance] group box. The [Performance Options] window appears.
  • Page 112 5-20 Installing the Operating System with Express Setup Windows Dr. Watson Windows Dr. Watson is a debugger for application errors. If any application error is detected, Dr. Watson diagnoses the server and logs diagnostic information (log). Follow the procedure below and specify Dr. Watson to collect diagnostic information. Click [Run] on Start menu.

  • Page 113: Installing Maintenance Utilities

    To start Network Monitor, point to [Program] → [Administrative Tools] and click [Network Monitor]. For information on how to operate Network Monitor, refer to Online Help. Installing Maintenance Utilities Various maintenance utilities are contained in your NEC EXPRESSBUILDER CD-ROM. See Chapter 6 for installing the utilities to your server or management workstations.

  • Page 114: Updating The System

    Log on to the system with the account that has administrative authority (e.g. Administrator) and insert the NEC EXPRESSBUILDER CD-ROM into the CD-ROM drive of the server. [Setup Software] in [Master Control Menu] screen appears, so left-click the item. Click [Update the System] from the menu and the setup will start.

  • Page 115: Exceptional Setup

    If you would like to install or re-install the OS when the system has new mass storage device not to be supported by NEC EXPRESSBUILDER, you have to set as follows. Read the manual supplied with the mass storage device before setting the server.

  • Page 116: Microsoft Windows 2000

    2000 (Plug and Play, support for USB interface and so on). See Chapter 4 to specify them. NEC ESMPRO Agent On Windows 2000 systems, the ESMPRO Agent needs the necras.sys driver. To install the necras.sys, run the System update from NEC EXPRESSBUILDER CD-ROM.

  • Page 117: Windows 2000

    Express server mainframe (BIOS and optional board specification) The document for installing Windows 2000 is also attached to the other software package which is sold separately from NEC, but refer to this document when you install Windows 2000 on this model.
  • Page 118 5-26 Installing the Operating System with Express Setup Creating Partition Size The minimum size for the partition that the system is to be installed can be calculated from the following formula. Size necessary to install the system + Paging File Size + Dump File Size Size necessary to install the system = 1000MB Paging File Size (Recommended) = Mounted Memory Size ×...

  • Page 119: The Flow Of Setup

    Restart ↓ ↓ Log on Automatically Formatting OS Partition ↓ Copying NEC Modules ↓ After restarting the Copying Selected Application Modules computer, the installation completed. *1 The process is operated only when Disk Array Controller Board is connected and the configuration is specified.

  • Page 120: Installing The Windows 2000

    Insert NEC EXPRESSBUILDER CD-ROM into the CD-ROM drive of the server. Ensure that the floppy disk drive is empty. Press the RESET switch or press Ctrl, Alt, and Delete to reboot from the NEC EXPRESSBUILDER. (You may also turn off and then on again to reboot the server.) The system will boot from the CD-ROM and NEC EXPRESSBUILDER starts.
  • Page 121 Installing the Operating System with Express Setup 5-29 [Using the specified Configuration Diskette] The Setup File included in "Configuration Diskette" will be displayed. Select the Setup File name to use during the installation. NOTE: If there is any problem that can not be modified in the Setup File you selected, the message to set another "Configuration Diskette"...
  • Page 122 5-30 Installing the Operating System with Express Setup IMPORTANT: Reserve the partition to install the OS more than the minimally required size. If you select "Use Existing Array" at "New/Existing RAID Configuration", the information included in the first partition (excluding maintenance partition) will all be formatted and deleted. The information included in the other partition will be retained.
  • Page 123 Follow the message and take NEC EXPRESSBUILDER CD-ROM and Configuration Diskette out of the CD-ROM drive and floppy disk drive, and insert Windows 2000 CD- ROM into the CD-ROM drive.

  • Page 124: Installing And Setting Device Drivers

    PROSet is necessary to utilize these features. Follow the procedure below to install PROSet. Insert the NEC EXPRESSBUILDER CD-ROM into the CD-ROM drive. Click Start menu, point to [Program], [Accessory] and click [Explorer]. Run "PROSET.EXE" in the following directory.
  • Page 125 Installing the Operating System with Express Setup 5-33 Network Driver [When PROSet is not installed] Click Start menu and click [Network and Dial-Up Connection]. The [Network and Dial-Up Connection] dialog box appears. Right-click [Local Area Connection] and click [Properties] from pop-up menu. The [Local Area Connection Properties] dialog box appears.
  • Page 126 5-34 Installing the Operating System with Express Setup Optional Network Board Driver If you want to utilize optional Network Board (N8104-84/111/86/103/113), install the driver stored in NEC EXPRESSBUILDER CD-ROM. Refer to the re-installation procedure described in Appendix E. Network Driver for (N8104-86/111)
  • Page 127 I can choose a specific driver" and click [Next]. Select [SCSI and RAID controllers], Click [Have Disk..]. Insert "Windows 2000 OEM-DISK for NEC EXPRESSBUILDER" into the floppy disk drive, enter "a:\" into "copy manufacturer's file from:" and click [OK].
  • Page 128 If the dialog message "Direct X Ver. 8 isn't installed." appears, select [continue] to continue. Remove the NEC EXPRESSBUILDER CD-ROM from the CD-ROM drive, follow the direction on the screen and restart the system. USB 2.0 Driver USB 2.0 Driver is pre-installed.

  • Page 129: Setting For Solving Problems

    Installing the Operating System with Express Setup 5-37 Setting for Solving Problems Setup the following issue in advance so that your computer can recover from any trouble precisely and as soon as possible when it should occur. Memory Dump (Debug Information) This section describes the procedures for collecting memory dump (debug information) in the server.
  • Page 130 5-38 Installing the Operating System with Express Setup IMPORTANT: To specify "Complete Memory Dump" to write the debug information is recommended. If the mounted memory size is larger than 2GB, "Complete Memory Dump" cannot be specified so that specify "Kernel Memory Dump" instead. Specify the drive where there is a free area more than the size of "the memory capacity mounted on Express server + 12MB".
  • Page 131 Installing the Operating System with Express Setup 5-39 Windows 2000 Dr. Watson Windows 2000 Dr. Watson is a debugger for application errors. If any application error is detected, Dr. Watson diagnoses the server and logs diagnostic information (log). Follow the procedure below and specify Dr.

  • Page 132: Installing Maintenance Utilities

    To start Network Monitor, point to [Program] → [Administrative Tools] and click [Network Monitor]. For information on how to operate Network Monitor, refer to Online Help. Installing Maintenance Utilities Various maintenance utilities are contained in your NEC EXPRESSBUILDER CD-ROM. See Chapter 6 for installing the utilities to your server or management workstations.

  • Page 133: Updating The System - Installing Service Pack

    Log on to the system with the account that has administrative authority (e.g. Administrator) and insert the NEC EXPRESSBUILDER CD-ROM into the CD-ROM drive of the server. [Setup Software] in [Master Control Menu] screen appears, so left-click the item. Click [Update the System] from the menu and the setup will start.

  • Page 134: Exceptional Setup

    If you would like to install or re-install the OS when the system has new mass storage device not to be supported by NEC EXPRESSBUILDER, you have to set as follows. Read the manual supplied with the mass storage device before setting the server.

  • Page 135: Hostraid

    Microsoft Windows Server 2003 Standard Edition/Enterprise Edition Microsoft Windows 2000 Server/Advanced Server Configuration Method of disk arrays: BIOS utility, NEC EXPRESSBUILDER and ASMBE Features HostRAID supports the hot swap rebuild function for the hot plug insertion (HotSwap) of hard disk drives.

  • Page 136: Notes

    NOTE: You may view or print the SCSISelect Utility User's Manual and Adaptec Storage Manager - Browser Edition User's Guide from the NEC EXPRESSBUILDER CD-ROM. Only a hard disk drive can be connected to a channel with which HostRAID is enabled through SCSI BIOS.

  • Page 137: Hostraid Setup Flow

    User's Guide User's Guide *1 You can create RAID by using the NEC EXPRESSBUILDER. In this case, only you need to do is to set the HostRAID feature to "Enabled" by using SCSISelect Utility. *2 ASMBE User's Guide: Adaptec Storage Manager - Browser Edition User's Guide.
  • Page 138 5-46 Installing the Operating System with Express Setup (This page is intentionally left blank.)
  • Page 139 Chapter 6 Installing and Using Utilities This section describes how to use the NEC EXPRESSBUILDER CD-ROM that comes with your server and to install the utilities stored on the NEC EXPRESSBUILDER.
  • Page 140 6-2 Installing and Using Utilities NEC EXPRESSBUILDER NEC EXPRESSBUILDER is an automated software integration tool to help simplify the process of installing and configuring your server. Shipped with all NEC servers, the NEC EXPRESSBUILDER CD-ROM provides a flexible, guided installation process for system administrators to install Microsoft Windows Server 2003, Microsoft Windows 2000 or other operating systems (contact your service representative for the server certified operating systems).

  • Page 141: Chapter 6 Installing And Using Utilities

    Installing and Using Utilities 6-3 Windows-based This program is called as "Master Control Menu" that can run under the Microsoft Windows system (Windows 95 or later and Windows NT 4.0 or later). You can install the several applications and read the documentation from the menu.

  • Page 142: Nec Expressbuilder

    ROM drive of your server. Ensure that the floppy disk drive is empty. Press the RESET switch or press Ctrl, Alt, and Delete to reboot from the NEC EXPRESSBUILDER. (You may also turn off and then on again to reboot the server.)

  • Page 143: Express Setup

    If you install Windows Server 2003 or Windows 2000, after a few tasks are completed, all that remains to be done is to remove the NEC EXPRESSBUILDER CD-ROM and install the Windows CD-ROM, input a product ID number, and acknowledge the license agreement.
  • Page 144 NEC EXPRESSBUILDER CD-ROM contains a number of device drivers and utilities that you can put on floppy disks and load onto your system. Using this menu creates a support disk by copying from the NEC EXPRESSBUILDER CD-ROM. If your system has the Windows operating system, you may find it more...
  • Page 145 – Create Maintenance Partition NEC EXPRESSBUILDER creates about 55MB of the maintenance partition on the system disk (or disk array system) as work area. The various utilities are installed when the maintenance partition is created successfully or when the maintenance...
  • Page 146 BIOS/FW/etc. Update This menu allows you to update the software module such as BIOS and firmware of the server by using the update disk (3.5-inch floppy disk) that is distributed from NEC customer service representative. After rebooting the system, an update program is started automatically from the floppy disk, and the various BIOS and firmware programs are updated.

  • Page 147: Nec Expressbuilder For Dos-Based With Remote Console

    Installing and Using Utilities 6-9 NEC EXPRESSBUILDER for DOS-based with Remote Console This subsection describes the procedures for using NEC EXPRESSBUILDER for DOS-based with remote console. NEC EXPRESSBUILDER contains the remote console feature that allows the system administrator to set up the server from the management workstation (management PC) via the network or the server's COM B (serial) port.

  • Page 148: Starting

    Running NEC EXPRESSBUILDER from the management PC via LAN Running NEC EXPRESSBUILDER from the management PC via direct connection (COM B) For the procedure for starting NEC EXPRESSBUILDER for DOS-based with Remote Console, see "NEC DianaScope". IMPORTANT: Do not change the boot device order in BOOT menu in BIOS SETUP.

  • Page 149: Main Menu

    Automatically sets up the server. Tools Launch the features of NEC EXPRESSBUILDER individually. Help Help message on NEC EXPRESSBUILDER. Quit Quit NEC EXPRESSBUILDER. Setup The NEC EXPRESSBUILDER checks the hardware configuration of the server. The disk array and maintenance partition are automatically configured.
  • Page 150 Tools When you select the [Tools] on the Main Menu, the following screen appears. The menu items available only in remote console operation among those described in section "NEC EXPRESSBUILDER for DOS-based with Local Console" are displayed. See the previous subsection for detailed explanation of menu items.

  • Page 151: Nec Expressbuilder For Windows-Based (Master Control Menu)

    Some documents are provided in the PDF format. Use the Adobe Acrobat Reader to read these documents. Insert the NEC EXPRESSBUILDER CD-ROM into the CD-ROM drive. Master Control Menu appears on the screen automatically. If the Autorun function is invalid in your system, run the \MC\1ST.EXE file in the CD-ROM directly.

  • Page 152: Configuration Diskette Creator

    Also, you can install the system with the same specification as before when re-installing the system. We recommend you to create [Configuration Diskette] to setup the servers from NEC EXPRESSBUILDER. NOTE: You can install Windows Server 2003 and Windows 2000 without [Configuration Diskette].
  • Page 153 Installing and Using Utilities 6-15 Click [Create New Information files] from the [File] menu. The [Disk Environment] dialog box will be displayed. Specify each item and click [OK]. The dialog boxes to specify setup information will be displayed in order, such as [Basic Information] dialog box.
  • Page 154 6-16 Installing and Using Utilities Follow the message to specify each item on the dialog box and click [Next]. NOTE: If you click [Cancel], all the input value will be deleted. When completing the specification of setup information, the [Save the Files] dialog box will appear.

  • Page 155: Nec Esmpro

    Installing and Using Utilities 6-17 NEC ESMPRO The NEC ESMPRO (referred to as ESMPRO hereafter) lets a system administrator manage remote servers across a network. ESMPRO monitors server hardware and software configurations, failures, and performance. With log data collected by ESMPRO, a system administrator can track long-term and short-term performance, monitor server usage, create graphs to record trends, and check server failure rates.

  • Page 156: Adaptec Storage Manager

    This is because ASMBE uses the browser (Internet Explorer 5.5 or later). Before attempting to operate ASMBE, read the "Adaptec Storage Manager - Browser Edition User's Guide" included in NEC EXPRESSBUILDER CD-ROM. The manual explains the ASMBE installation procedure and notes on operating ASMBE.

  • Page 157: Power Console Plus

    LSI Logic. Use of Power Console Plus enables operations (e.g., monitoring and maintenance) of RAID systems that are constructed on local NEC Express servers and NEC Express servers connected through networks (TCP/IP). The operations can be done online on graphical screens without the system being stopped.
  • Page 158 6-20 Installing and Using Utilities MegaRAID Registration Server Enables control of the MegaRAID controller via the network. Install in one of NEC Express servers and management PCs that are connected through network. The above components must be installed correctly for establishing the environment to use Power Console Plus.

  • Page 159: Server Setup

    Installing and Using Utilities 6-21 Server Setup This section explains Power Console Plus setup in the NEC Express server in which the MegaRAID controller is mounted. Operating Environment This section explains the operating environment required for Power Console Plus to operate on a server.

  • Page 160: Management Pc Setup

    This section explains the operating environment required for Power Console Plus to operate on a management PC. Hardware – Machine: NEC Express5800 series PC/AT-compatible machine (which contains Intel Pentium or a CPU at least equivalent to it) – Memory: Size large enough for OS operation + 8MB or more –...

  • Page 161: Nec Dianascope

    Installing and Using Utilities 6-23 NEC DianaScope The NEC DianaScope is a software for the remote management of the NEC Express5800 series. See the online documents for details on the functions and installation of the NEC DianaScope. NOTE: To activate NEC DianaScope, purchase the following license key.

  • Page 162: Bmc Online Update

    Update procedure Insert NEC EXPRESSBUILDER CD-ROM into the CD-ROM drive. Master Control Menu of NEC EXPRESSBUILDER will be automatically displayed. Select [BMC Online Update]. BMC Online Update installer will be started. Follow the installer directions to install.

  • Page 163: Chapter 7 Maintenance

    MAKING BACKUP COPIES NEC recommends you make backup copies of your valuable data stored in hard disks of the server on a regular basis. For backup storage devices suitable for the server and backup tools, consult with your sales agent.

  • Page 164: Cleaning

    7-2 Maintenance CLEANING Clean the server on a regular basis to keep the server in a good shape. WARNING Observe the following instructions to use the server safely. Failure to follow these instructions may result in death or serious personal injury. See pages 1-3 to 1-8 for details.

  • Page 165: Cleaning The Server

    Maintenance 7-3 Cleaning the Server For daily cleaning, wipe the external surfaces of the server with a dry soft cloth. Follow the procedure below if stains remain on the surfaces: IMPORTANT: To avoid altering the material and color of the server, do not use volatile solvents such as thinner and benzene to clean the server.

  • Page 166: Cleaning The Interior

    7-4 Maintenance Cleaning the Interior One of the most important items in a good maintenance program is regular and thorough cleaning of the interior of the server, especially around the mother board. Dust buildup inside the server can lead to several problems. As dust acts as a thermal insulator, a buildup can prevent proper system cooling.

  • Page 167: Cleaning The Keyboard/Mouse

    Maintenance 7-5 Cleaning the Keyboard/Mouse Make sure that the server and peripheral devices are all off-powered (the POWER/SLEEP lamp goes off), and then wipe the keyboard surface with a dry cloth. The mouse operation depends on the degree of smoothness of the internal ball rotation. To keep the mouse ball clean, use the mouse in a place with little dust.

  • Page 168: Cleaning Cd-Rom

    7-6 Maintenance Cleaning CD-ROM A dusty CD-ROM or dust-accumulated tray causes the device to fail to read data correctly. Follow the procedure below to clean the tray and CD-ROM regularly: Make sure that the server is powered (the POWER/SLEEP lamp is lit). Press the CD tray Open/Close button on the front of the CD-ROM drive.

  • Page 169: System Diagnostics

    Maintenance 7-7 SYSTEM DIAGNOSTICS The System Diagnostics runs several tests on the server. Use the System Diagnostics program in the NEC EXPRESSBUILDER provided with the server to diagnose the server. Test Items The following items are tested in system diagnostics.

  • Page 170: Starting And Ending The System Diagnostics

    Plug the power cord and turn on the server. Use the NEC EXPRESSBUILDER CD-ROM to reboot the server. See the Chapter 6 "NEC EXPRESSBUILDER" for details. The following menu appears when started the server using the NEC EXPRESSBUILDER. Local console Remote console...
  • Page 171 Maintenance 7-9 Select [System Diagnostics]. The System Diagnostics starts and completes in approximately three minutes. When the diagnosis completes, the test window title shows "Test End", as the following figure. Diagnosis tool title Test windows title TeDoLi(TEst & Diagnosis On Linux) Ver001.00(Build020901.1.1m) Test result Test End Start10:06:58 End 10:09:58 Pass 000:03:00 TestTime 000:03:00...
  • Page 172 Select <Reboot> in the End user Menu above. The Express Server restarts, and NEC EXPRESSBUILDER boot the system. Exit the NEC EXPRESSBUILDER, and remove the CD-ROM from the CD-ROM drive. Turn off the server and unplug the power cord from the receptacle.

  • Page 173: Relocating/Storing The Server

    Maintenance 7-11 RELOCATING/STORING THE SERVER Follow the procedure below to relocate or store the server: CAUTION Observe the following instructions to use the server safely. Failure to follow these instructions may cause a fire, personal injury, or property damage. See pages 1-3 to 1-8 for details.
  • Page 174 7-12 Maintenance (This page is intentionally left blank.)

  • Page 175: Chapter 8 Troubleshooting

    Troubleshooting If your server does not operate as expected, read this chapter before assuming a failure. NOTE: For provision against an unexpected failure, it is recommended to install the Off-line Maintenance Utility, NEC ESMPRO, to the server and client computers.

  • Page 176: System Viewers

    Monitor the occurrence of fault by NEC ESMPRO during the system operation. Especially take note on whether any alert is reported to NEC ESMPRO Manager on the management PC. Check whether any alert is reported on the Operation Window, Data Viewer, or Alert Viewer of NEC ESMPRO Manager.

  • Page 177: Lamps

    The following table lists indications of the STATUS lamp, descriptions, and actions to take. NOTES: If the server has the NEC ESMPRO or Off-line Maintenance Utility installed, you can view the error log to identify the cause of a trouble.

  • Page 178: Troubleshooting

    8-4 Troubleshooting STATUS lamp Description Procedure indication On (green) The server is operating normally. – Flashing • The server is operating with the Check the AC POWER lamp indication (green) memory, CPU, or power supply on the rear panel of the server. unit in degraded state.

  • Page 179: Power/Sleep Lamp

    Troubleshooting 8-5 POWER/SLEEP Lamp ( The green POWER/SLEEP lamp lights to indicate normal operation while the server is powered. When the server is off-powered, the POWER/SLEEP lamp stays unlit. The POWER/SLEEP lamp indicates that the server is running in the power-saving mode (sleep mode).

  • Page 180: Hard Disk Drive Lamp

    8-6 Troubleshooting Hard Disk Drive Lamp The disk lamp on the 3.5-inch hard disk drive bay has different meanings depending on the display status. Lamp Lighting green Indicates that the power is supplied to the hard disk. Blinking green Indicates that the hard disk is accessed. Lighting amber Indicates that the installed hard disk is defected in the disk array configuration.

  • Page 181: Power Supply Lamps (Hot-Swap Power Supply Model Only)

    Troubleshooting 8-7 Power Supply Lamps (hot-swap power supply model only) The power supply on the rear of the server has two lamps. NOTE: The server equipped with an optional power unit can continue the operation with the normal power unit if the other power unit is defected (redundant function).

  • Page 182: Lan Connector Lamps

    8-8 Troubleshooting LAN Connector Lamps Each of the two LAN connectors on the rear panel has two lamps as follows. LINK/ACT lamp LAN1 Speed lamp LINK/ACT lamp LAN2 Speed lamp LINK/ACT lamp The link/ACT lamp indicates the state of each network port normally equipped with the server.

  • Page 183: Error Messages

    Troubleshooting 8-9 ERROR MESSAGES If an error occurs in the server, an error message appears on the display unit connected to the server. Error Messages after Power-on Powering on the server automatically starts the self-diagnostic program, POST (Power On Self- Test).

  • Page 184: Post Error Messages

    8-10 Troubleshooting POST Error Messages When POST detects an error, it displays an error message on the display unit screen. The following table lists error codes, error messages, and actions to take. IMPORTANT: Take a note on the messages displayed before consulting with your sales agent.
  • Page 185 Troubleshooting 8-11 Error Error message Recommended Action code 02D1 System Memory exceeds the CPU's caching Contact your service representative. limit. 02F4 EISA CMOS not write able. 02F5 DMA Test Failed. 02F6 Software NMI Failed. 02F7 Fail-safe Timer NMI Failed. 0B22 Processors are installed out of order.
  • Page 186 Storage Controller in slot n (n: slot number) expansion ROM by using the BIOS SETUP utility (see Chapter 4). Use the NEC EXPRESSBUILDER to H/W Configuration of BMC is corrupted. configure the optional remote management !! Update BMC F/W Configuration by card (see Chapter 6).

  • Page 187: Beep Codes

    Troubleshooting 8-13 Beep Codes If an error occurs during the POST, the server beeps, indicating the type of error. Each number indicates the number of short beeps, and a hyphen indicates a pause. For example, the beep interval 1-2-2-3 indicates 1 beep, pause, 2 beeps, pause, 2 beeps, pause, and 3 beeps notifying that the checksum error occurred on ROM.

  • Page 188: Solving Problems

    If the server still fails to operate successfully after solving your problem, take a note on the on- screen message and contact your sales agent. Problems with NEC Express Server No screen display appears with beep: Are DIMMs installed securely? →...
  • Page 189 Troubleshooting 8-15 Fail to power off the server: Is the POWER switch enabled? → Restart the server and start the BIOS SETUP utility. <Menu to check: [Security] - [Power Switch Inhibit]> Is the server running in the Secure Mode? → The POWER switch is disabled in the Secure Mode. (Forced shutdown is also not available.) To release the Secure Mode, enter the password specified with the BIOS SETUP utility.
  • Page 190 8-16 Troubleshooting Fail to access to internal or external devices (or such devices fail to operate): Are cables properly connected? → Make sure that the interface cables and power cord are properly connected. Also make sure that the cables are connected in the correct order. Is the power-on order correct? →...
  • Page 191 Troubleshooting 8-17 The keyboard or mouse fails to operate: Is the cable properly connected? → Make sure that the cable is connected to the correct connector on the rear of the server. → The keyboard or mouse does not operate if it is connected when the server is powered (not applicable to USB devices).
  • Page 192 (Refer to the documentation supplied with the disk array controller.) Is the hard disk applicable to the server? → Operation of any device that is not authorized by NEC is not guaranteed. Is the hard disk properly installed? → Make sure to lock the hard disk with the lever on its handle. The hard disk is not connected to the internal connector when it is not completely installed (see Chapter 9).
  • Page 193 Fail to access the (internal or external) SCSI devices: Is the SCSI device applicable to the server? → Operation of any SCSI device that is not authorized by NEC is not guaranteed. Is the cable connection changed? → The SCSI connector on the motherboard in the server can be used for either built- in file devices or external SCSI devices.

  • Page 194: Problems With Windows Server 2003

    8-20 Troubleshooting Problems with Windows Server 2003 When network cable isn't connected with a port, the following log may be found in event log. But this has no affect on the behavior of LAN driver. Event ID: Source: E100B Type: Error Description: Hardware failure detected.

  • Page 195: Problems With Windows 2000

    → Take out the floppy disk and restart the server. Is the NEC EXPRESSBUILDER CD-ROM in the CD-ROM drive? → Take out the NEC EXPRESSBUILDER CD-ROM and restart the server. Is the OS broken? → Use recovery process to recover the system. (See "Recovery for Windows 2000 System"...
  • Page 196 8-22 Troubleshooting The system does not restart automatically when a stop error occurs, though the system is adjusted to automatically restarting: → When the system does not restart automatically, restart it manually. The system restarts automatically when a stop error occurs, though the system is NOT adjusted to automatically restarting: →...

  • Page 197: Problems With Nec Expressbuilder

    Troubleshooting 8-23 Problems with NEC EXPRESSBUILDER When the server is not booted from the NEC EXPRESSBUILDER CD-ROM, check the following: Did you set the NEC EXPRESSBUILDER during POST and restart the server? → If you do not set the NEC EXPRESSBUILDER during POST and restart the server, an error message will appear or the OS will boot.

  • Page 198: Problems With Express Setup

    Protocol : TCP/IP[DHCP Specified] Service : Select sharing Microsoft network files and printer. Client : Microsoft network client. Component : SNMP, IIS (Excluding Professional) Application : NEC ESMPRO Agent Power Console Plus (if optional RAID controller is installed in the system)
  • Page 199 Troubleshooting 8-25 [Complete] does not appear on [Role of Computer] screen. → The [Complete] does not appear if the Setup File that has already been created is loaded. → [Complete] appears only when you first entered the [Role of Computer] screen. Once you go to the next screen from [Role of Computer], the [Complete] will not appear even if you enter [Back] to go back to the [Role of Computer] screen.
  • Page 200 8-26 Troubleshooting The following message appears on the screen and the setup is suspended while the Express Setup is executing: Bad Command or filename Insufficient disk space → Follow the procedure described below and check the BIOS settings for the SCSI controller.
  • Page 201 Troubleshooting 8-27 When more than two Network adapter are specified, the detailed specification of TCP/IP protocol are all set to use DHCP. → When more than two Network adapter are specified, the detailed specification of the protocol may all be set by default value. Re-specify the details from Control Panel. Not more than two Network adapter is connected, but the detailed specification of the protocol are all set by default.(e.g.

  • Page 202: Error Message During Disk Array Configuration

    Adapter is not exists. When one of above messages is observed, the Disk Array controller or the hard disk drive may be failed. Check that cable connections and switch settings are correct, and then attempt to run NEC EXPRESSBUILDER once again.

  • Page 203: Collecting Event Log

    CPU kit. When Windows 2000 is used, following message may be appeared in the System Log of the Event Viewer after extension the different revision of two or more CPUs in the NEC Express server. If this message is logged, it is no problem for operation.

  • Page 204: Collect Configuration Information

    8-30 Troubleshooting Collect Configuration Information This section describes on how to collect the information on hardware configuration and inside specification. In order to collect information, "Diagnostic Program" is used. IMPORTANT: If STOP error, system error, or stall occurred, follow the procedure below after restarting the system. <For Windows Server 2003>...

  • Page 205: Collecting Dr. Watson Diagnostic Information

    Troubleshooting 8-31 Collecting Dr. Watson Diagnostic Information Dr. Watson collects diagnostic information related to application errors. The location to save the information can be specified as you like. For more information, refer to Chapter 5. Memory Dump If an error occurs, the dump file should be saved to acquire necessary information. If you saved the dump to DAT, write down that it is saved as "NTBackup"...

  • Page 206: Saving The Dump File

    8-32 Troubleshooting Saving the Dump File Press the DUMP switch to save the dump file when an error occurs. Insert a metal pin (a straightened large paper clip will make a substitute) into the switch hole to press the DUMP switch. DUMP switch Pressing the DUMP switch saves the dump file in the specified directory.

  • Page 207: Recovery For Windows 2000 System

    Currently, Setup will load support for the following mass storage devices. Select [Other] and press Enter. Insert Windows 2000 OEM-DISK for NEC EXPRESSBUILDER into the floppy disk drive and press Enter. Please insert the disk labeled...
  • Page 208 8-34 Troubleshooting If the optional board or SCSI HostRAID is installed, select the proper SCSI Adapter and press Enter. – Adaptec HostRAID U320 Driver Ver 1.02 For Windows 2000/XP/2003 (When SCSI HostRAID is installed.) – INITIO INI-A10XU2W SCSI Host Adapter (When N8103-65F board is installed.) –...

  • Page 209: Off-Line Maintenance Utility

    Troubleshooting 8-35 OFF-LINE MAINTENANCE UTILITY The Off-line Maintenance Utility is an OS-independent maintenance program. When you are unable to start the OS-dependent NEC ESMPRO to troubleshoot a problem, the Off-line Maintenance Utility can be used. IMPORTANT: The Off-line Maintenance Utility is intended for use of your sales agent.

  • Page 210: Features Of Off-Line Maintenance Utility

    Without the backup data, the system-specific information and/or configuration may not be restored. Only the authorized personnel is allowed to restore the backup data. Start of Utilities With the NEC EXPRESSBUILDER, you can start the following utilities installed in the maintenance partition. – System Management* –...

  • Page 211: Resetting The Server

    Troubleshooting 8-37 RESETTING THE SERVER There are two ways to reset the server. IMPORTANT: Resetting the server clears the DIMM memory and the data in process. To reset the server when it is not frozen, make sure that no processing is in progress. Hard reset Press the RESET switch at the front of the server.

  • Page 212: Forced Shutdown

    8-38 Troubleshooting FORCED SHUTDOWN Use this function when an OS command does not shut down the server, the POWER switch does not turn off the server, or resetting does not work. Press and hold the POWER switch on the server for at least four seconds. The power is forcibly turned off.

  • Page 213: Chapter 9 Upgrading Your Server

    Use the options and cables approved by NEC. You will be charged by any repair of a malfunction, fault, or defect occurring in a server in which one or more component not approved by NEC are used.

  • Page 214: Safety Notes

    9-2 Upgrading Your Server SAFETY NOTES Observe the following notes to install or remove optional devices safely and properly. WARNING Observe the following instructions to use the server safely. Failure to follow these instructions may result in death or serious personal injury. See pages 1- 3 to 1-8 for details.

  • Page 215: Static Precautions

    Upgrading Your Server 9-3 STATIC PRECAUTIONS An electrostatic discharge (ESD) can damage disk drives, option boards, and other components. Electronic device can be easily damaged by static electricity. To prevent damage, observe the following information. Wear a wrist strap (an arm belt or anti-static glove). Wear a wrist strap on your wrist.

  • Page 216: Confirmation After Installation/Removal

    9-4 Upgrading Your Server CONFIRMATION AFTER INSTALLATION/REMOVAL Confirm the following after installing an additional option and removing a component: Installing removed components exactly as they were Install the components and cables, which were removed and disconnected for addition of an option, exactly as they were. Assembling without a component being installed or a cable being disconnected causes the server to malfunction.

  • Page 217: Preparing For Installation And Removal

    Upgrading Your Server 9-5 PREPARING FOR INSTALLATION AND REMOVAL Prepare the installation or removal of a component depending on the following procedure: Shut down the OS. Press the POWER switch to turn off the power of the server. (The POWER/SLEEP lamp goes off.) Pull out all the power cords from the AC inlet on the server.

  • Page 218: Device Installation Or Removal Procedure

    9-6 Upgrading Your Server DEVICE INSTALLATION OR REMOVAL PROCEDURE Install or remove a component from the server in the following procedure. Side Cover The left side cover should be removed to access to built-in devices and/or mother board in the server. It is not necessary to remove the right side cover.
  • Page 219 Upgrading Your Server 9-7 Installation The side cover can be installed in the reverse procedure of the removal. Make sure that the hooks on the side cover are inserted into the frames and holes of the server securely. IMPORTANT: After one or more optional devices are installed or removed completely, install the removed side cover securely.

  • Page 220: Processor Air Duct

    9-8 Upgrading Your Server Processor Air Duct To install or remove the DIMM or processor, you will need to remove the air duct. IMPORTANT: Do not assemble the server without installing the air duct. No duct installed in the system reduces cooling efficiency and can affect performance or cause damage due to overheating.
  • Page 221 Upgrading Your Server 9-9 Installation Follow these steps to install the air duct. Holding the internal cables clear, place the air duct into the chassis. Adjust the air duct until the tab on the right end of the duct is aligned with the slot on the chassis.

  • Page 222: 3.5-Inch Hard Disk

    Purchase the hard disks additionally if required. IMPORTANT: Do not use any hard disks not approved by NEC. If an unapproved third party's hard disk is installed in the server, not only the hard disk but also the server itself may be defected. Purchase hard disks of the following models: –...
  • Page 223 Upgrading Your Server 9-11 Installation If installing new drives, follow an installation scheme starting with the bottom-most drive. Fill the bays bottom-to-top. Install a hard disk in the following procedure. A hard disk may be installed in any other slot in the similar procedure.
  • Page 224 9-12 Upgrading Your Server Unlock the lever of the hard disk drive carrier and open the handle. Align the drive carrier with the bay guide rail. Slide the drive carrier into the bay until if docks with the SCSI backplane connector. IMPORTANT: Push the hard disk drive carrier until the hook of the handle hits the frame.
  • Page 225 Upgrading Your Server 9-13 Close the lever ensuring it is secured. The handle is locked with a click. IMPORTANT: Note that your fingers may not be caught between the handle and the tray. NOTE: Make sure that the hook of the handle is hanged on the frame. Hook Frame Handle...
  • Page 226 9-14 Upgrading Your Server Removal Remove the hard disk in the following procedure. NOTE: To remove a defected hard disk, first check the slot on which the disk lamp of the hard disk is lit amber. See the section "Preparing for Installation and Removal" described earlier to prepare (in other than the disk array configuration).
  • Page 227 Upgrading Your Server 9-15 Grasp the drive carrier handle and pull the handle toward you to disengage the drive connector from the backplane. Hold the drive carrier handle and hard disk securely and remove the hard disk from the drive bay. To use the server with the hard disk removed, insert a dummy tray into the empty slot.

  • Page 228: Upgrading Your Server

    9-16 Upgrading Your Server In the disk array configuration, the auto rebuild function can be used. The auto rebuild function can record the information saved in a defected hard disk into the new replaced disk to recover the server to the state before the occurrence of the fault. The auto rebuild function is valid for disk arrays set to RAID1 or RAID5.

  • Page 229: Power Supply (Hot-Swap Power Supply Model Only)

    Upgrading Your Server 9-17 Power Supply (Hot-swap Power Supply Model Only) Your server can contain one or two power supplies. The second power supply is optional and provides a redundant configuration that ensures continued operation of the system in the unlikely event one of the power supplies fails. Installation Install the power supply in the following procedure.
  • Page 230 9-18 Upgrading Your Server Connect two power cords to the AC inlets. Use the standard power cord coming with the server and the cord coming with the power supply. The Power lamp (green) blinks when the power cords are connected. Power lamp Power failure lamp Turn on the power of the server.
  • Page 231 Upgrading Your Server 9-19 Replacement of Defected Power Supply The power supply should be replaced only when it is defected. IMPORTANT: Do not remove any power supply if it operates normally. NOTE: When the server (or disk expansion unit) is equipped with two power supplies and one of the power supplies operates normally (with the power lamp of the power supply being on), the other defected power supply can be replaced under the system operation (or in the power-on...

  • Page 232: Cooling Fan Unit

    9-20 Upgrading Your Server Cooling Fan Unit Your server can contain up to three cooling fans for cooling the CPU, memory, PCI devices, and hard disk drives. Rear fan Front fan Option fan Installation See the section "Preparing for Installation and Removal" described earlier to prepare. Remove the side cover.
  • Page 233 Upgrading Your Server 9-21 Insert the cooling fan unit into the chassis as shown in the figure below. NOTES: Pass the cooling fan cables to the mother board connector (see the figure). For easy installation, remove the hot-swap fan from the cooling fan unit during installation.
  • Page 234 9-22 Upgrading Your Server Insert the tabs into holes on the frame of the server, and push the cooling fan unit toward the frame. The cooling fan unit is locked with locking tab. Locking tabs Tabs Cables Connect the cooling fan cable to the mother board (see the figure below). CN21 Fan 5 Reassemble the removed components.
  • Page 235 Upgrading Your Server 9-23 Removal See the section "Preparing for Installation and Removal" described earlier to prepare. Remove the side cover. Remove the SCSI interface cable from the hot-swap SCSI hard disk drive bay. Remove the connectors of the fan unit from the mother board. Push the locking tab to unlock the cooling fan unit, and remove the fan unit from the server.

  • Page 236: Hot-Swap Fan

    Checking a Fan Status When a fan is not functioning normally, you can observe the fan failure in the following manner. POST error code Alert message via NEC ESMPRO application System event logged by the optional remote management card Removal See the section "Preparing for Installation and Removal"...
  • Page 237 Upgrading Your Server 9-25 Installation See the section "Preparing for Installation and Removal" described earlier to prepare. Remove the side cover. Place the fan module into the empty slot of the cooling fan unit. Reassemble the removed components.

  • Page 238: 5.25-Inch Device

    9-26 Upgrading Your Server 5.25-inch Device The server contains four slots in which backup devices including CD-ROM and magnetic tape drives can be installed. Slot 3 Slot 2 Slot 1 IMPORTANT: With the standard configuration, the optional SCSI add-in card and SCSI cable are required.
  • Page 239 Upgrading Your Server 9-27 Installation See the section "Preparing for Installation and Removal" described earlier to prepare. Remove the side cover. Disconnect the front cooling fan cable connector from the mother board and remove the front cooling fan unit from the chassis (see the figure below). Locking tabs Fan cable Remove the two screws fixing the dummy cover.
  • Page 240 9-28 Upgrading Your Server Fix the rails coming with the server to the 5.25-inch device by using the four screws coming with the device. IMPORTANT: Always use the screws coming with the 5.25-inch device. Using longer screws or those of different diameter may cause the device to be broken.
  • Page 241 Upgrading Your Server 9-29 Connect the SCSI and power cables to the 5.25-inch device installed from the left side of the server. See "Cable connection" for details. IMPORTANT: Connector pin bending or incomplete connection may cause a malfunction to occur. Provide the connection securely watching the 5.25-inch device and cable connectors.

  • Page 242: Pci Board

    9-30 Upgrading Your Server PCI Board The server contains six slots into which PCI boards can be inserted. IMPORTANT: Any PCI board is easily affected by static electricity. Handle a PCI board after making your body contact with a metallic frame section of the server to discharge the static electricity on your body.
  • Page 243 Upgrading Your Server 9-31 Installation Install a board connected to a PCI board slot in the following procedure. IMPORTANT: For ease of installation, remove the external SCSI cable when installing the full-length PCI card. 3.3V or universal PCI boards can be installed in PCI board slots #2, #3, and #6.
  • Page 244 9-32 Upgrading Your Server See the section "Preparing for Installation and Removal" described earlier to prepare. Remove the side cover. Remove a screw securing the expansion slot cover. Remove the expansion slot cover. IMPORTANT: Keep the expansion slot cover being removed carefully.
  • Page 245 Upgrading Your Server 9-33 Insert the board into the front retention mechanism and rear guide rails. Carefully push the board until it engages and fully seats in the slot connector. IMPORTANT: If the board cannot be installed easily, remove the board once and then reinstall it.

  • Page 246: Raid Controller Board

    Refer to the online document saved in "NEC EXPRESSBUILDER" CD-ROM coming with the server or the documentation coming with the disk array controller for...

  • Page 247: Using Internal Disks In Disk Array Configuration

    Refer to the online document saved in CD- ROM "NEC EXPRESSBUILDER" coming with the server or the documentation coming with the disk array controller for details. If a disk array controller is replaced, create the configuration information newly by using the proper utility.
  • Page 248 9-36 Upgrading Your Server Disk Array Configuration of Additional Disk Unit The N8141-36F additional disk unit is exclusively used for installation of hard disks. The cabinet can contain up to 14 hard disks. The server equipped with disk array controller boards can be connected with up to four additional disk units.
  • Page 249 Upgrading Your Server 9-37 SCSI Controller Board SCSI controller board (N8103-56F/65F/75F) is a PCI board to control hard disk drives and file devices that operate through the SCSI interface. The SCSI controller board is necessary in the following cases: Installing a file device in the 5.25-inch device bay of the server Using a SCSI hard disk as an internal hard disk Connecting external SCSI equipment.

  • Page 250: Processor

    9-38 Upgrading Your Server Processor The mother board includes two Intel Xeon ZIF sockets. The primary and secondary processor sockets are located as shown in the figure below. IMPORTANT: Any CPU is easily affected by static electricity. Handle a CPU after making your body contact with a metallic frame section of the server to discharge the static electricity on your body.
  • Page 251 Upgrading Your Server 9-39 Installation Install a CPU in the following procedure. See the section "Preparing for Installation and Removal" described earlier to prepare. Remove the components as follows: Side cover Top air duct Locate the CPU socket which you are going to install CPU. Raise the locking lever on the socket.
  • Page 252 9-40 Upgrading Your Server Push the CPU lightly to the socket, and push down the lever to secure the CPU. Put the heat sink on CPU. NOTE: Be aware of direction of heat sink (see figure below).
  • Page 253 Upgrading Your Server 9-41 Secure four screws to fix the heat sink. NOTE: Tighten four screws temporarily in the following order shown in the figure below, and then completely tighten all screws. Make sure that the heat sink is level. NOTES: If the heat sink is not level, remove it, and then install it again.
  • Page 254 9-42 Upgrading Your Server Removal To remove the CPU, prepare the removal referring to steps 1 and 7 in the installation procedure and do the reverse procedure of steps 13 to 9. IMPORTANT: Do not remove any CPU unless it is failed. To maintain the cooling effect in the server, install the dust cover onto the processor #2 socket when the CPU is not installed to #2 socket.

  • Page 255: Dimm

    Upgrading Your Server 9-43 DIMM The DIMM (Dual Inline Memory Module) is installed in a DIMM socket on the mother board installed in the server. The mother board contains four sockets in which DIMMs are installed. Two DIMMs are normally installed in DIMMs #5 and #6.
  • Page 256 DIMM. In addition, do not put the DIMM on a desk directly. See "Static Precautions" for details of the static electricity. Do not use any DIMM not approved by NEC. If an unapproved third party's DIMM is installed in the server, not only the DIMM but also the server itself may be defected.
  • Page 257 Upgrading Your Server 9-45 Installation Install a DIMM in the following procedure. See the section "Preparing for Installation and Removal" described earlier to prepare. Remove the components as follows: Side cover Top air duct Confirm the socket in which a DIMM is installed. Open the levers at both ends of the socket.
  • Page 258 9-46 Upgrading Your Server Gently push the levers to the upright position until they engage the notches in the DIMM Install the remove components. Turn on the power of the server. Then make sure that any error message does not appear in POST.
  • Page 259 NOTES: To remove the defected DIMM, check the error message appearing in POST or NEC ESMPRO to identify the DIMM socket (group) in which the defected DIMM is installed. The server operates only when at least two DIMMs are installed.

  • Page 260: Remote Management Card (Rmc)

    9-48 Upgrading Your Server Remote Management Card (RMC) Remote Management card (RMC) is an optional expansion card that includes the Baseboard Management Controller (BMC) based on IPMI 1.5. See Chapter 2 for detail functions of RMC. IMPORTANT: The RMC is extremely sensitive to static electricity. Make sure to touch the metal frame of the server to discharge static electricity from your body before handling the RMC.
  • Page 261 Upgrading Your Server 9-49 Installation Follow these steps to install the RMC. See section "Preparing for Installation and Removal" described earlier to prepare. Pull out the server from the rack. Open the logic cover. Adhere the shock absorbers to the back of the RMC. Refer to the manual that comes with the RMC for detail location.
  • Page 262 9-50 Upgrading Your Server Check to see that the RMC is fixed with both levers on the RMC connector. <Advanced Remote Management card (ARMC only)> a) Assemble the management network card that attached to the ARMC and install the card to the riser card.
  • Page 263 Refer to the manual that comes with an optional advanced remote management card for the monitor resolution. Uninstall NEC ESMPRO Agent if installed. (Re)install NEC ESMPRO Agent. To correct the system information and event log from the management PC, NEC ESMPRO Agent must be installed in the server.
  • Page 264 This setting is required to change the hardware configuration data. See Chapter 4 for details. Uninstall NEC ESMPRO Agent if installed. (Re)install NEC ESMPRO Agent. To correct the system information and event log from the management PC, NEC ESMPRO Agent must be installed in the server.

  • Page 265: Chapter 10 Internal Cabling Diagrams

    Chapter 10 Internal Cabling Diagrams Internal cable connections of the server are shown below.

  • Page 266: Interface Cables

    10-2 Internal Cabling Diagrams INTERFACE CABLES An example of the connections of interface cables between devices within the server and external devices is shown below. Standard Configuration The figure below shows an example of the connections in the standard configuration. Option Mother board 5.25-inch...

  • Page 267: Disk Array Configuration Of Built-In Hard Disks

    The figure below shows the cabling diagram that the standard hard disk drive bay and optional HDD device expansion kit are used with the RAID configuration. HostRAID supports the RAID levels of RAID0 and RAID1. To enable HostRAID, run the SCSI BIOS utility (see online document in the NEC EXPRESSBUILDER CD-ROM). HDD device...

  • Page 268: Internal Cabling Diagrams

    10-4 Internal Cabling Diagrams Using Optional RAID Controller (N8103-80F/81F) The N8103-80F/81F is an optional add-in PCI RAID controller that supports the RAID levels of RAID0, RAID1, and RAID5. HDD device expansion kit Mother board K410-68A(00) SCSI cable CD-ROM Option Floppy disk drive PCI -X #6 PCIe #5...
  • Page 269 Internal Cabling Diagrams 10-5 Using Optional RAID Controller (N8103-86F) The N8103-86F (0ch) has no SCSI connectors. The N8103-86F controls the hard disk drives via the onboard SCSI channels. The connected SCSI hard disk drives are configured in the RAID levels of RAID0, RAID1, and RAID5.

  • Page 270: Installing A Scsi File Device

    10-6 Internal Cabling Diagrams Installing a SCSI File Device With the standard configuration, you need an optional SCSI controller and internal SCSI cable to install a file device. IMPORTANT: Onboard SCSI channels are controlled for the RAID hard disk drives when an optional RAID controller (N8103-86F) is installed.

  • Page 271: Connecting With Additional Disk Unit / Sample Connection In Maximum Configuration

    Internal Cabling Diagrams 10-7 Connecting with Additional Disk Unit / Sample Connection in Maximum Configuration To connect an additional disk unit, or an external SCSI hard disk cabinet, to the server, the disk array controller board is required. The additional disk unit can be connected to the server equipped with the disk array controller board. (A single N8141-32F cabinet contains 14 hard disks.) IMPORTANT: To connect with additional disk unit, use the server of...

  • Page 272: Power Cable

    10-8 Internal Cabling Diagrams POWER CABLE Proper connector numbers of format Pnn (nn: numeral) are printed on the power cables connected to the power unit installed in the server. The connector numbers and the built-in devices to which the connectors are connected are shown in the figures below. N8100-941F Option 5.25-inch...
  • Page 273 Internal Cabling Diagrams 10-9 N8100-942F/943F Option 5.25-inch Power supply device bay CD-ROM Option Mother board Floppy disk drive 3.5-inch hard disk drive bay Power cable...
  • Page 274 10-10 Internal Cabling Diagrams (This page is intentionally left blank.)

  • Page 275: Appendix A Specifications

    Appendix A Specifications NEC Express5800/120Lh Item N8100-941F N8100-942F N8100-943F Type Intel Xeon processor Clock/2nd cache 3DGHz/1MB 3DGHz/1MB 3.40GHz/1MB Standard Maximum Chipset Intel E7520 (800MHz) 512 MB (256 MB × 2) Memory Standard 16 GB (2 GB × 8, the standard DIMM must be replaced.)
  • Page 276 A-2 Specifications (This page is intentionally left blank.)

  • Page 277: Appendix B Other Precautions

    Server Management Software The NEC EXPRESSBUILDER CD-ROM that comes with the server contains the NEC ESMPRO utility. NEC recommends that you should install the NEC ESMPRO for effective use of the reliability enhancement features of the server. Floppy Disk The following describes use of the floppy disk.
  • Page 278 B-2 Other Precautions Notes on use The floppy disk is an important data storage media with delicate structure and requires care. Keep the following notes in mind to use it: Insert the floppy disk into the floppy disk drive gently as far as it goes. Attach the label to the correct position.
  • Page 279 The floppy disk is a very delicate storage media. Dust or thermal changes, as well as operator's misconduct or server failures, may cause loss of data. To avoid loss of data, NEC recommends that you should make a back-up copy of your valuable data on a regular basis.

  • Page 280: Cd-Rom

    This enables you to restore your data from one tape when the other makes a read error, as well as to protect your valuable data and programs from loss. Three-generation data management NEC recommends that you should employ three-generation data management for data storage. Three-generation data management uses three cartridge tapes: A, B, and C. You save data to tape A on the first day, tape B on the second day, tape C on the third day, tape A on the forth day, and so on.

  • Page 281: Keyboard

    Other Precautions B-5 This enables you, for example, to use tape B to restore the data when tape C makes a read error. Also when both tapes B and C make a read error, you can restore your valuable data by using the data stored in tape A. Keyboard The keyboard is a device to instruct you computer by entering alphanumeric characters or symbols.

  • Page 282: Mouse

    B-6 Other Precautions Mouse Like the keyboard, the mouse is a device to instruct your computer. Many OS's and application software require the mouse for operation. NOTE: Functions assigned to the mouse buttons vary depending on the software. For details, refer to the manual provided with the software.

  • Page 283: Appendix C Irq And I/O Port Address

    Appendix C IRQ and I/O Port Address The factory-set interrupt requests and I/O port addresses are listed below. Find an appropriate one to install an optional device. Interrupt Request The factory-set IRQs are assigned as follows: Peripheral Device (Controller) Peripheral Device (Controller) System timer –...
  • Page 284 C-2 IRQ and I/O Port Address I/O Port Address The factory-set I/O port addresses for the server are assigned as follows: Address Chip in Use 00 - 1F DMA controller 20 - 2D Interrupt controller 2E - 2F Super I/O configuration 30 - 31 Interrupt controller 34 - 35...

  • Page 285: Appendix D Installing Windows Server 2003

    You can install the Service Pack on the server. When the Service Pack is not attached to your system, prepare it by yourself. Updating System If you change the configuration of the system, update your system with NEC EXPRESSBUILDER CD-ROM attached to your system. Re-installing to the Hard Disk which has been upgraded to Dynamic...

  • Page 286: Mo Device

    D-2 Installing Windows Server 2003 MO Device If you specify the file system as NTFS with MO Device connected during the installation, the file system will not be converted normally. Disconnect MO Device and restart the installation from the beginning. Partition Size The minimum required partition size for installation of Windows Server 2003 is: 2900MB + Paging file size + Dump file size...

  • Page 287: Installing Windows Server 2003

    If you have only NEC Express5800 Server to create Windows Server 2003 OEM-DISK for NEC EXPRESSBUILDER, use this procedure. If Windows Server 2003 or Windows 2000 can be operated on NEC Express5800 Server, you can use the other procedure described later.
  • Page 288 Prepare one 3.5-inch floppy disk. Run the operating system. Insert the NEC EXPRESSBUILDER CD-ROM into the CD-ROM drive of the server. [Master Control Menu] will appear. Click on [Setup] with left mouse button and click [Make OEM-DISK] and then [for Windows Server 2003].

  • Page 289: Windows Server 2003 Clean Installation

    Drive A: *Press ENTER when ready. Insert the Windows Server 2003 OEM-DISK for NEC EXPRESSBUILDER into the floppy disk drive, and press Enter. A list of mass storage devices is displayed. Select the [Adaptec Ultra320 SCSI Cards (Win XP/Server 2003 IA-32)] and press Enter.
  • Page 290 D-6 Installing Windows Server 2003 If the RAID controller (including embedded HostRAID feature) or SCSI controller is installed, select the proper SCSI Adapter and press Enter. – Adaptec HostRAID U320 Driver Ver 1.02 For Windows 2000/XP/2003 (When HostRAID is installed.) –...

  • Page 291: Upgrade Installation

    Installing Windows Server 2003 D-7 Upgrade Installation Procedures below upgrade the installed Windows 2000 to Windows Server 2003. Power on the system and start Windows 2000. Log on as an administrator. Insert the Windows Server 2003 CD-ROM into the CD-ROM drive. Then, [Select an operation] dialog will appear.
  • Page 292 D-8 Installing Windows Server 2003 Insert the Windows Server 2003 OEM-DISK for NEC EXPRESSBUILDER into the floppy disk drive, and press Enter. A list of mass storage devices is displayed. Select the [Adaptec Ultra320 SCSI Cards (Win XP/Server 2003 IA-32)] and press Enter.

  • Page 293: Reinstallation To Multiple Logical Drives

    Installing Windows Server 2003 D-9 Reinstallation to Multiple Logical drives This subsection describes the procedure for reinstalling the operation system if the multiple logical drives exist. Before Re-installing the Operation System Be sure to make backup copies before re-installing the operation system just in case. Re-installing the Operation System Start the clean installation following the procedure described in this manual.
  • Page 294 D-10 Installing Windows Server 2003 Procedure for Modifying the Drive Letter Be careful that the drive letter of the system or boot volume cannot modify with the following procedure. Click Start menu, right-click [My Computer], and specify [Manage] to start [Computer Management].

  • Page 295: Updating The System

    Insert the NEC EXPRESSBUILDER CD-ROM into the CD-ROM drive. Master Control Menu is automatically appeared on the screen. Click on [Setup] with left mouse button and click on [Update NEC Express5800 system] section. Continue your work for system update as the following message.

  • Page 296: Driver Installation And Advanced Settings

    PROSet is necessary to utilize these features. Follow the procedure below to install PROSet. Insert the NEC EXPRESSBUILDER CD-ROM into the CD-ROM drive. The [Windows Explorer] dialog starts. * The procedure in the case of the standard start menu Click Start menu and click [Windows Explorer].

  • Page 297: Network Driver

    Installing Windows Server 2003 D-13 Network Driver Specify the details of network driver. One standard network driver that is mounted will be installed automatically, but the link speed and Duplex mode need to be specified manually. [When PROSet is not installed] The [Local Area Connection Properties] dialog box appears.

  • Page 298: Re-Install The Network Driver

    (N8115-02) must be installed in your server to use the remote KVM console.) <CD-ROM Drive Letter>:\N8115-02\VIDEO\RADEON7000\SETUP.EXE Follow the message to continue the installation. Remove the NEC EXPRESSBUILDER CD-ROM from the CD-ROM drive, follow the direction on the screen and restart the system. SETTING FOR COLLECTING MEMORY DUMP (DEBUG INFORMATION)

  • Page 299: Appendix E Installing Windows 2000

    You can install the Service Pack on the server. When the Service Pack is not attached to your system, prepare it by yourself. Updating System If you change the configuration of the system, update your system with NEC EXPRESSBUILDER CD-ROM attached to your system. Re-installing to the Hard Disk which has been upgraded to Dynamic...

  • Page 300: Mo Device

    E-2 Installing Windows 2000 MO Device If you specify the file system as NTFS with MO Device connected during the installation, the file system will not be converted normally. Disconnect MO Device and restart the installation from the beginning. Partition Size The minimum required partition size for installation of Windows 2000 is: 1000MB + Paging file size + Dump file size Paging file size (recommended) = Mounted memory size * 1.5...

  • Page 301: Installing Windows 2000

    Create from the menu which appears when running NEC Express5800 Server with NEC EXPRESSBUILDER. If you have only NEC Express5800 Server to create Windows 2000 OEM-DISK for NEC EXPRESSBUILDER, use this procedure. If Windows Server 2003 or Windows 2000 can be operated on NEC Express5800 Server, you can use the other procedure described later.
  • Page 302 Prepare one 3.5-inch floppy disk. Run the operating system. Insert the NEC EXPRESSBUILDER CD-ROM into the CD-ROM drive of the server. [Master Control Menu] will appear. Click on [Setup] with left mouse button and click [Make OEM-DISK] and then [for Windows 2000].

  • Page 303: Windows 2000 Clean Installation

    Drive A: *Press ENTER when ready. Insert the Windows 2000 OEM-DISK for NEC EXPRESSBUILDER into the floppy disk drive, and press Enter. A list of mass storage devices is displayed. Select the [Adaptec Ultra320 SCSI Cards (Win2000)] and press Enter.

  • Page 304: Reinstallation To Multiple Logical Drives

    E-6 Installing Windows 2000 If the RAID controller (including embedded HostRAID feature) or SCSI controller is installed, select the proper SCSI Adapter and press Enter. – Adaptec HostRAID U320 Driver Ver 1.02 For Windows 2000/XP/2003 (When HostRAID is installed.) – MegaRAID SCSI 320-1 Controller Driver (When N8103-80F board is installed.) –...
  • Page 305 Installing Windows 2000 E-7 Procedure for Modifying the Drive Letter Be careful that the drive letter of the system or boot volume cannot modify with the following procedure. Click Start menu, right-click [My Computer], and specify [Manage] to start [Computer Management].

  • Page 306: Updating The System - Installing Service Pack

    Insert the NEC EXPRESSBUILDER CD-ROM into the CD-ROM drive. Master Control Menu is automatically appeared on the screen. Click on [Setup] with left mouse button and click on [Update NEC Express5800 system] section. Continue your work for system update as the following message.

  • Page 307: Driver Installation And Advanced Settings

    PROSet is necessary to utilize these features. Follow the procedure below to install PROSet. Insert the NEC EXPRESSBUILDER CD-ROM into the CD-ROM drive. Click Start menu, point to [Program], [Accessory] and click [Explorer]. Run "PROSET.EXE" in the following directory.

  • Page 308: Network Driver

    E-10 Installing Windows 2000 Network Driver [When PROSet is not installed] Click Start menu and click [Network and Dial-Up Connection]. The [Network and Dial-Up Connection] dialog box appears. Right-click [Local Area Connection] and click [Properties] from pop-up menu. The [Local Area Connection Properties] dialog box appears. Click [Configure].

  • Page 309: Re-Install The Network Driver

    Installing Windows 2000 E-11 Re-install the Network Driver After installing OS and deleting the network drivers, if you want to re-install the network drivers, follow the procedure below. Restart OS and logon to your system. [Upgrade Device Driver Wizard] dialog box appears. Click [Next].

  • Page 310: Install Graphics Accelerator Driver Mounted In Standard

    If the dialog message "Digital Signature could not been found." appears, select [Yes] to continue. If the dialog message "Direct X Ver.8 isn't installed." appears, select [continue] to continue. Remove the NEC EXPRESSBUILDER CD-ROM from the CD-ROM drive, follow the direction on the screen and restart the system. USB 2.0 Driver USB 2.0 Driver is pre-installed.
  • Page 311 Appendix F Product Configuration Record Table Use this table for information about setup and system environment change. Hardware Main Unit Model name Serial No. Date Installed Clock Serial No. Date Installed Clock Serial No. Date Installed Memory Size Serial No. Date Installed Size Serial No.
  • Page 312 F-2 Product Configuration Record Table 5.25-inch Device Slot 4 Size Capacity Serial No. Model name Type number Date Installed Slot 3 Size Capacity Serial No. Model name Type number Date Installed Slot 2 Size Capacity Serial No. (standard ATAPI CD-ROM Model name Type number Date Installed...

  • Page 313: Appendix F Product Configuration Record Table

    Product Configuration Record Table F-3 Software Firmware version Name: Version: Application of RUR media Apply Name: Version: File system HPFS NTFS Others ( Bundled software installed Licensed software installed Application running when a failure occurred Remarks...
  • Page 314 F-4 Product Configuration Record Table (This page is intentionally left blank.)

This manual is also suitable for:

Express 5800/120lhN8100-941fN8100-942fN8100-943f

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