The Missed Tab - Avaya IP Office 3.2 User Manual

Phone Manager Users Guide

The Missed Tab

The Missed tab is available to all versions of Phone Manager. If the tab is not visible you need to select
to show missed calls. For more information, see Changing General Phone Manager Options.
The Missed tab lists the unanswered incoming calls to your extension. A maximum of 100 calls are
listed. When the maximum capacity is reached the oldest record is deleted when a new record is added.
Right-click a call to view a list of options. For more information, see Call History Panel Overview.
Double-click a call to make return a missed call.
The details that are shown in the Missed tab are:
FIELD DESCRIPTION
Call Status
The icon shows the type of call.
Icon
Number
The incoming telephone number. If the call was an internal call the extension
number is listed.
From The name that is associated with the number in the directory on the main system
or your local directory.
To The name that is associated with the called number in the directory on the main
system or your local directory.
Tag Text that was entered to identify the call. Any calls that you annotate have the text
recorded in this area.
Date & Time The date and time that the call happened.
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15-600988 Issue 14b (14th June 2006)
Phone Manager User Guide
IP Office 3.2