The Call Details Area - Avaya IP Office 3.2 User Manual

The Call Details Area

The Call Details pane contains details about the current state of all active calls.
The details shown are:
Call Status Icon
The icons in the Call Status area indicate the status of a call at your extension. The Call Status display
might not always match the display on the telephone.
Your telephone is off hook.
The call that you are currently connected to.
The call is on hold.
The number you are trying to ring is engaged.
Indicates an incoming call to your extension.
Number
Either the incoming telephone number or the telephone number being called is shown. In the example
the external telephone number is shown. If the call is an internal call just the extension number is shown.
From
This column shows the name that is associated with the number in the directory on the main system or
your local directory. The local directory is only available in Phone Manager Pro.
To
This column shows the name that is associated with the called number in the directory on the main
system or your local directory. The Local Directory is only available in Phone Manager Pro.
Tag
Text that was entered to identify the call.
Phone Manager User Guide
IP Office 3.2 15-600988 Issue 14b (14th June 2006)
Main Window
Page 11