General Indications; Correcting Trouble Situations - Visonic PowerMaster-10 G2 User Manual

Fully supervised wireless alarm control system
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PRESS
RESULTING DISPLAY
POWERMASTER-10
Z09 LOW BATTERY
IMPORTANT! If the trouble beeps bother you, disarm the system again (even though it is already disarmed).
This will cancel the trouble beeps for 4 hours.
C. Reviewing Memory & Troubles at the Same Time
If alarms / tamper events are retained in the alarm memory and at the same time a state of trouble exists, the
display will first read the alarm memory followed by trouble events, as described in sections A & B above.

General Indications

After all trouble messages have been reviewed and if a SIM card is installed in the panel, the PowerMaster displays
the GSM signal strength indication, as follows: "GSM RSSI STRONG" / "GSM RSSI GOOD" / "GSM RSSI POOR".
If a PIR camera is enrolled in the system, the control panel will read "GPRS initialize" to indicate that the modem
is undergoing initialization. This message appears at the end of all trouble messages and immediately following
the GSM signal strength indication (if a SIM card is installed).

Correcting Trouble Situations

The trouble indications (illuminated TROUBLE indicator and flashing TRBL message) are cleared once you
eliminate the cause of trouble. The table below describes the system faults and respective corrective actions. If
you do not know how to correct a trouble situation, report it to your installer and seek his advice.
Fault
1-WAY
AC FAILURE
CLEAN ME
COMM. FAILURE
CPU LOW BATTERY
CPU TAMPER OPEN
GAS TROUBLE
GSM NET FAIL
JAMMING
LINE FAILURE
LOW BATTERY
MISSING
NOT NETWORKED
RSSI LOW
SIREN AC FAILURE
TAMPER OPEN
SELF TEST
1
When working from the PowerMaster-30 G2 control panel, the display will read "POWERMASTER-30"
D-303223 PowerMaster-10/30 G2 User's Guide
REVIEWING TROUBLES AND ALARM MEMORY
1
(alternating)
Z09 CONTACT
(alternating)
KITCHEN
What it means
The device functions but cannot "hear" the panel. The control panel cannot configure
or control the device. Battery consumption increases.
There is no power supplied to the device.
The fire detector must be cleaned
A message could not be sent to the monitoring station or to a private telephone (or a
message was sent but was not acknowledged)
The backup battery within the control panel is weak and must be replaced (see
Chapter 10. Maintenance, "Replacing Backup Battery").
The control panel was physically tampered with or its cover was opened, or it was
removed from wall.
Gas detector failure
The GSM communicator is not able to connect to the cellular network.
A radio-frequency signal which is blocking all communication frequency channels
between the sensors and control panel is detected.
There is a problem with the telephone line
The battery of the indicated device is near the end of its useful life.
A device or detector has not reported for some time to the control panel.
A device was not installed or not installed correctly, or, cannot establish
communication with the control panel after installation.
The GSM communicator has detected that GSM network signal is weak
There is no power to the siren
The sensor has an open tamper
The sensor reports trouble
PRESS
RESULTING DISPLAY
Z15 MISSING
(alternating)
Z15 MOTION SENS
(alternating)
LIVING ROOM
COMM. FAILURE
READY HH:MM
17

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