About Voice Mail; Dss/Blf - Inter-Tel Standard Display Endpoint User Manual

DSS/BLF

Generally, the Direct Station Selection/Busy Lamp Field (DSS/BLF) unit is used by
individuals that handle a high volume of incoming calls, such as receptionists. The
DSS/BLF provides one-button access to up to several extension numbers or a pro-
grammable feature. For more information about programming and using the DSS,
refer to the current Administrator's Guide.
The DSS/BLF lamps indicate the status of the extension or feature assigned to the
button. These indications are shown in the table below.
If the lamp is...
Solidly lit
Flashing slowly
Flashing rapidly
Fluttering continuously
A V
BOUT OICE
Voice mail is an application that is part of the Inter-Tel voice processing system.
Using voice mail, you and other callers can send and receive recorded messages from
any supported endpoint on the system. To use voice mail features, each user (or sub-
scriber) is assigned a mailbox, which usually corresponds to the extension number
assigned to your endpoint. You can, however, have an unassociated mailbox that does
not correspond to an extension. (Unassociated mailboxes are typically used for agents
or other personnel who don't have a permanent office.)
With your mailbox, you can use personal or system greetings to let callers know if
you are out of town, on a call, etc. If a caller reaches your mailbox, they can leave a
message, hang up, or access an attendant. In addition, if your voice mail administrator
sets up one or more "group lists" of mailboxes, you can send a message to a group of
people by entering one number instead of everyone's individual mailbox number.
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Inter-Tel Standard/Basic Endpoint User Guide
The associated extension is busy, or the associated feature is enabled.
The extension is in Do-Not-Disturb.
The extension has a call ringing in.
The extension is causing a STATION OFF-HOOK system alarm.
M
AIL
Then...
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