FARGO electronics HDP600 User Manual page 131

RESTRICTED USE ONLY
General Troubleshooting Guide (continued)
Problem
Printhead cutting
Ribbon
Transfer warming
then heater time out
after a period of time
Transfer cooling then
heater time out after
a period of time
Poor Registration
Printer has no power
Ribbon won't queue
up
Film won't queue up
HDP600 High Definition Card Printer/Encoder User Guide (Rev. 2.3)
Possible Solution
Verify the solder leads on the Printhead are trimmed.
Replace the Printhead cable (840143). See the
HDP600 Series Printhead Assembly (D860004)
Warning: The Printhead may be extremely hot.
The Lamination Roller is not connected to the Circuit Board
(A000300).
Check the crimp of the wires on the connector of the
Thermocouple (D870168).
Replace the Lamination Thermocouple (D870168).
Replace the Circuit Board (A000300). See the
Board Assembly (A000300)
Check the crimp of the wires on the connector of the
thermocouple (D870168).
See the Bad Registration Checklist.
Verify the Printer and Lamination unit (if applicable) are plugged
into outlet.
Verify the power cables are connected to the Circuit Board
(A000300).
Check the fuse on the Circuit Board (A000300).
Check the Ribbon orientation. Verify that you are using the correct
Ribbon type. See the
Use the multi-meter to check for proper Ribbon Sensor voltage.
See the Reviewing the Sensor Locations and Voltages
Check to see if the Ribbon drive DC Motors (D840980) are
rotating in the correct direction.
Verify the Film Sensors have been calibrated. See Film Sensor
Errors. See the Sensor Testing
Check to see if the Film Drive DC Motors (D840980) are rotating
in the correct direction.
Check the Film Drive Hubs (D841152-XX) and verify the Hubs are
not cracked.
procedure.
Adjusting the Ribbon Type
section.
Continued on the next page
Fargo Electronics, Inc.
Replacing the
procedure.
Removing the PCB
procedure.
section.
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