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FARGO electronics C16 Service Manual

Fargo electronics card printer service manual c16
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Persona
C16 Card Printer Service
Manual (Rev. 5.0)
Part Number: L000311

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Summary of Contents for FARGO electronics C16

  • Page 1 Persona C16 Card Printer Service Manual (Rev. 5.0) Part Number: L000311...
  • Page 2 RESTRICTED USE ONLY Persona C16 Card Printer Service Manual (Rev. 5.0), property of FARGO Electronics, Incorporated Copyright 2002, 2003, 2004, 2005, 2006 by FARGO Electronics, Incorporated. All rights reserved. Printed in the United States of America. Exclusive permission is granted to authorized resellers of FARGO products to reproduce and distribute this copyrighted document to authorized FARGO customers, who have signed a “no disclosure agreement”...

  • Page 3: How To Use The Manual

    How to use the manual The Persona C16 Card Printer Service Manual (Rev. 5.0) is, in fact, the troubleshooting and field service manual for the entire Card Printer. The manual is designed to provide Installers and Technicians with quick, efficient lookup of related procedures, components and terms.
  • Page 4 To prevent equipment or media damage, take jewelry off of fingers and hands, as well as thoroughly clean hands to remove oil and debris before working on the Printer. Persona C16 Card Printer Service Manual (Rev. 5.0) FARGO Electronic, Inc.
  • Page 5 RESTRICTED USE ONLY C16 Printer Overview Reviewing the C16 Block Diagram Motors Card Feed Print Stepper Ribbon Drive Print Headlift Persona C16 Card Printer Service Manual (Rev. 5.0) Sensors Card Feed Ribbon Sensor Ribbon Encoder Headlift Cover Interlock Printhead Thermistor Ribbon ID FARGO Electronic, Inc.

  • Page 6: Top Cover

    Step Process The File information is received from the PC The Printer checks the installed Ribbon type stored in memory against the Ribbon type command that was sent from the Printer. a. If Ribbon type does not match, the media light will begin flashing.
  • Page 7 RESTRICTED USE ONLY Reviewing the C16 Sequence of Operations (continued) Step Process The Print Ribbon Drive engages. The Print Ribbon Sensor looks for the color transition from Yellow to Magenta. The Print Ribbon Encoder detects number of revolutions required to use an entire color panel.
  • Page 8 RESTRICTED USE ONLY Reviewing the C16 Sequence of Operations (continued) Step Process After Ribbon advances a few encoder clicks, assume Ribbon free of card. All Stop. Repeat steps 9 through 23 for appropriate number of color/overlay panels. The Card Feed Stepper Motor engages to queue card for magnetic encoding.
  • Page 9 Reviewing the C16 Boot up Sequence Step Process On Power up, the Printer checks the current state of the Card Feed Sensor and the Headlift Sensor. If the Headlift Sensor is found to be open, the Headlift Motor will turn until a closed state is seen.

  • Page 10: Table Of Contents

    Resolving the Wrong Ribbon error (being displayed incorrectly)_______________ 38 Resolving the Ribbon Low Message _____________________________________ 39 Resolving the Ribbon Error/Out Error Message ____________________________ 40 Resolving the Ribbon Breaking issues____________________________________ 41 Persona C16 Card Printer Service Manual (Rev. 5.0) Fargo Electronics, Inc.
  • Page 11 Adjusting for the Resin Dither __________________________________________ 90 Using the Rotate Image 180 Degrees option _______________________________ 91 Using the Buffer Single Card option _____________________________________ 92 Using the Disable Printing option _______________________________________ 93 Persona C16 Card Printer Service Manual (Rev. 5.0) Fargo Electronics, Inc.
  • Page 12 Selecting the Undefined Area(s) option__________________________________ 138 Selecting the Defined Area(s) function __________________________________ 139 Selecting the Print YMC under K and Print K Only options__________________ 147 Section 4: Cleaning ____________________________________________________ 148 Persona C16 Card Printer Service Manual (Rev. 5.0) Fargo Electronics, Inc.
  • Page 13 Replacing the Lid Sensor Assembly (810174) ____________________________ 181 Replacing the Ribbon ID Sensor Board Assembly (820543) _________________ 182 Replacing the Lower Ribbon Sensor Assembly — C16 (83012612) ___________ 184 Roller Replacement ___________________________________________________ 185 Replacing the Platen Roller (D830023) __________________________________ 185 Replacing the Card Feed Roller (D830058) - Center________________________ 187 Replacing the Card Feed Roller (D830058) –...
  • Page 14 RESTRICTED USE ONLY Replacing the Hopper Card Feed Roller (D830024) ________________________ 191 C11/C16 Idler Spring Removal and Replacement Kit Instructions _______________ 193 Technician Review - Idler Spring Replacement Kit for the C11 Card Printers without a Magnetic Encoder or for all C16 Card Printers ____________________________ 193...

  • Page 15: Section 1: Specifications

    The Card Printer has been tested and complies with IEC950 and bears the TÜV-GS mark. License Number: S9971826 The Card Printer is listed under UL 1950 Information Technology Equipment. File Number: E145118, Volume 1, Section 15 Persona C16 Card Printer Service Manual (Rev. 5.0) Fargo Electronics, Inc.

  • Page 16: Agency Listings

    CE, FCC, CRC c1374, BSMI, ITS (EN 55022 Class B:1995, FCC Standards Class B, EN 82082-1:1997). Safety UL 1950, CSA C2.2 No.950-95 and TüV-GS (EN 60950 A1-A4, A11). Standards Persona C16 Card Printer Service Manual (Rev. 5.0) Fargo Electronics, Inc.

  • Page 17: Technical Specifications

    Y=Yellow, M=Magenta, C=Cyan, K=Resin Black, B=Dye- Sublimation Black and O=Overlay.) • Print speed is measured from the time a card feeds into the Printer to the time it ejects from the Printer. • Print speeds do not include the time needed for the PC to process the image.
  • Page 18 20-80% non-condensing Dimensions 6.7” H x 13.1” W x 10.5"D/170mm H x 333mmW x 267mmD Weight 15.2 lbs./6.9 kg Supply 100-240 VAC, .6-1.3 A Voltage Supply 50 Hz/60 Hz Frequency Persona C16 Card Printer Service Manual (Rev. 5.0) Fargo Electronics, Inc.

  • Page 19: Visual Security Solutions (Specifications)

    Part No. 82255: PolyGuard 1.0 mil for HoloMarkTM and VeriMarkTM Cards, Clear • Part No. 82256: PolyGuard 1.0 mil for HoloMarkTM and VeriMarkTM Cards, High Resolution Globe design hologram with "Secure" micro-text Persona C16 Card Printer Service Manual (Rev. 5.0) Fargo Electronics, Inc.

  • Page 20: Visual Security Card Stock - Tolerances

    Outside edge placement of Foil impression options on card will be 0.4 cm from edge of card. • HoloMarkTM foil placement options will be at all four corners of card located 0.4 cm from edge of card. Persona C16 Card Printer Service Manual (Rev. 5.0) Fargo Electronics, Inc.

  • Page 21: Functional Specifications

    • Used to print ultra-fast, one-color ID cards on the C16. (Note: Like dye-sublimation, this process uses the same thermal Printhead to transfer color to a card from a resin-only print ribbon or the Resin Black (K) Panel of a full color print ribbon.)

  • Page 22: Printer Components: Top Cover To Parallel Interface Card

    Printer for the next print job.) If a card is left within the Printer after a print job is canceled, it will automatically be ejected when the Printer is turned back ON.

  • Page 23: Printer Components: Centronics-Type Parallel Interface

    RESTRICTED USE ONLY Printer Components: Centronics-Type Parallel Interface The Card Printer is equipped with a standard 8-bit centronics-type parallel interface port. This communication port is the means through which the Printer receives data from the computer. This section describes the pin assignments and signal specifications for this port.

  • Page 24: Printer Components: Resin-Only Print Ribbons

    Resin-only print ribbons consist of a continuous roll of a single resin color. No protective overlay panel (O) is provided since resin images do not require the protection of such an overlay. The following resin-only ribbon types are available for use with the C16: Type...

  • Page 25: Printer Components: Dye-Sublimation Print Ribbons

    RESTRICTED USE ONLY Printer Components: Dye-Sublimation Print Ribbons The Printer requires both specialized and authorized print ribbons in order to print and function properly. Step Procedure Do not run the cards with a contaminated, dull or uneven surface through the Printer.

  • Page 26: Printer Components: Dye-Sublimation/Resin Print Ribbons

    (Note: Both infrared and visible-light bar code (provides 250 scanners can read bar codes printed with resin black.) prints) • An overlay panel (O) is included to protect the full-color dye- sublimation printing. Persona C16 Card Printer Service Manual (Rev. 5.0) Fargo Electronics, Inc.

  • Page 27: Printer Components: Blank Cards

    W/85.6mm L x 54mmW) and CR-79 Adhesive Back (3.303” L x 2.2125” W/83.9mm L x 52.1mmW) with a thickness of 20 to 30 mil. Card The Printer will print onto any card with a clean, level and polished PVC Design surface.

  • Page 28: Reviewing The Upgraded 81754 Pvc Cards

    This same guideline is used for the existing 81754 recommends using the UltraCard III stock with the Fargo laminating printers/encoders. Persona C16 Card Printer Service Manual (Rev. 5.0) Fargo Electronics, Inc. card stock with Fargo laminating card stock. Fargo...
  • Page 29 Reviewing the upgraded 81754 PVC Cards (continued) Follow these two (2) instructions below: 1. Instruction for new 81754 PVC card stock: Increase the Printer Driver’s Dye-Sub Intensity to print with the new 81754 PVC card stock on Fargo Card Printers (S/N A319 and older).

  • Page 30: Section 2: General Troubleshooting

    To prevent equipment or media damage, take jewelry off of fingers and hands, as well as thoroughly clean hands to remove oil and debris before working on the Printer. Persona C16 Card Printer Service Manual (Rev. 5.0) Fargo Electronics, Inc.

  • Page 31: Reviewing The Top Line Lcd Error/Status Messages

    Printer should be cleaned. Mag Encoding Indicates Mag Stripe is being encoded. Persona C16 Card Printer Service Manual (Rev. 5.0) Fargo Electronics, Inc. Solution See the Resolving a Card Jam Error procedure in Section 2, page 34.
  • Page 32 Sensor Calibrate Indicates the Ribbon Sensor is calibrating. Wrong Ribbon The wrong print ribbon is installed. Persona C16 Card Printer Service Manual (Rev. 5.0) Fargo Electronics, Inc. Solution See the Resolving the Mag Verify Error Message procedure in Section 2, page 46.

  • Page 33: Both Line Lcd Error/Status Messages

    Printer is in its "Ready" mode. Persona C16 Card Printer Service Manual (Rev. 5.0) Fargo Electronics, Inc. Solution Press the Resume button to return the Printer to its Ready mode or, if printing, to continue operation.

  • Page 34: Communications Errors

    Close the software program and check the Printer Driver. b. Reboot the computer. Caution: Make sure the Printer Driver is installed correctly. c. Be sure the correct Setup options within the Printer Driver are selected. d. Confirm that the Driver is current by checking at: Persona C16 Card Printer Service Manual (Rev.
  • Page 35 Accessories > Wordpad on your desktop. Follow this procedure: 1) Go to the File menu and select Page Setup. 2) Click on the Printer button and select the C16 Card Printer. 3) Click on OK and reset all four margins to zero. (Note: The WordPad will automatically replace the values with it’s minimum margins.)
  • Page 36 Start Menu) when using Windows 95/98/ME/2000/XP, • Use a disk cleanup utility (such as Disk Cleanup found in the System Tools folder of the Start menu) or use a third party application. Persona C16 Card Printer Service Manual (Rev. 5.0) Fargo Electronics, Inc.

  • Page 37: Card Feeding Errors

    Get a Cleaning Card from the Printer Cleaning Kit and remove its adhesive backing paper. c. Insert the Cleaning Card into the card output end of the Printer until the card stops. Caution: Be sure to insert the card so that the longest end of the card is inserted first with the sticky side facing up.)

  • Page 38: Using The Idler Spring Upgrade Kit

    Order No. 1 (without Magnetic Encoder): If using the Persona C11, M11 or C16 Card Printer without a Magnetic Encoder installed order Part Number 085690. Order No. 2 (with Magnetic Encoder): If using the Persona C11, M11 or C16 Card Printer with a Magnetic Encoder installed order Part Number 085691.

  • Page 39: Print Process Errors

    Replace the Sensor if the voltages do not read correctly. See the the Printhead Harness Assembly (830162-00) 167. Persona C16 Card Printer Service Manual (Rev. 5.0) Fargo Electronics, Inc. Replacing the Headlift in Section 5, page 170. procedure in Section 5, page...

  • Page 40: Resolving The Cover Open Error Message

    RESTRICTED USE ONLY Resolving the Cover Open Error Message Symptom: The Printer errors immediately after sending a print job or the rollers do not operate by pressing the cottons on the front panel (when the cover is open). Step Procedure Reseat the Cover Switch.

  • Page 41: Resolving The Blank Output Issues

    Open the top cover after a Self-Test has been run. b. Remove the Print Ribbon from the Printer. c. Visually inspect the set of panels (that were last used by the Printer). • If an image is noticeable on the used ribbon, continue to step 3.
  • Page 42 If the Power Supply is operating properly, replace the Main Board (as needed). See the Section 5, page 169. Persona C16 Card Printer Service Manual (Rev. 5.0) Replacing the Printhead Assembly (820199) Replacing the Front Panel Board Assembly (A000265) Fargo Electronics, Inc.

  • Page 43: Card Jam Errors

    RESTRICTED USE ONLY Card Jam Errors Resolving a Card Jam Error Symptoms: The card is physically jammed in the Printer or a Card Sensor is reporting a card is present. Step Procedure Look for a jammed card in the Printer.

  • Page 44: Ribbon Errors

    RESTRICTED USE ONLY Ribbon Errors Resolving the Skipping Ribbon Panel issues Symptom: The Printer is using more than one set of ribbon panels to print one side of a card. Step Procedure Calibrate the Ribbon Sensor. (See the next page.) a.
  • Page 45 RESTRICTED USE ONLY Fargo Electronics, Inc. Resolving the Skipping Ribbon Panel issues (continued) See the previous procedure in this section. Continued on the next page Persona C16 Card Printer Service Manual (Rev. 5.0)
  • Page 46 If unblocked, the Sensor should read 0.15 to 0.18 volts DC. If the voltages are not correct, replace the Sensor. See the Encoder Wheel Sensor Assembly (830149) 180. Persona C16 Card Printer Service Manual (Rev. 5.0) Fargo Electronics, Inc. Replacing the procedure in Section 5, page...

  • Page 47: Resolving The Wrong Ribbon Error (Being Displayed Incorrectly)

    Ensure that the Ribbon Type setting that is listed matches the ribbon that is installed in the Printer. (Note: It may be possible to have driver settings that are different from those found in the Printer control panel through the software.)

  • Page 48: Resolving The Ribbon Low Message

    Flip switches 1,2,3 and 4 on the bank of DIP switches in the Main Board corner. d. With the top covers closed, apply power to the Printer while holding down the Pause/Resume button. e. Open up the Top Print Cover.

  • Page 49: Resolving The Ribbon Error/Out Error Message

    Symptom: A Ribbon Error/Out message is displayed on the LCD Step Procedure Calibrate the Ribbon Sensor. a. Reset the Printer to clear any Error Messages by removing Power and reapplying. b. From the Computer, open the Printer control panel. •...

  • Page 50: Resolving The Ribbon Breaking Issues

    If using Windows 95/98/ME, right click on the C11_C16 Card Printer Icon and select Properties. • If using Windows NT 4.0, right click on the C11_C16 Card Printer and select Document Defaults. • If using Windows 2000/XP, right click on the C11_C16 Card Printer and select Printing Preferences.
  • Page 51 RESTRICTED USE ONLY Fargo Electronics, Inc. Resolving the Ribbon Breaking issues (continued) See the previous procedure in this section. Persona C16 Card Printer Service Manual (Rev. 5.0)
  • Page 52 If the Ribbon broke after applying the print to the card, continue to Step 4. Adjust the Image Placement. a. Reset the Printer to clear any Error Messages by removing Power and reapplying. b. Open the Printer Control Panel from the Computer.
  • Page 53 RESTRICTED USE ONLY Fargo Electronics, Inc. Resolving the Ribbon Breaking issues (continued) See the previous procedure in this section. Continued on the next page Persona C16 Card Printer Service Manual (Rev. 5.0)
  • Page 54 Resolving the Ribbon Breaking issues (continued) Step Procedure Adjust the Image Placement positively. a. Reset the Printer to clear any Error Messages by removing Power and reapplying. b. Open the Printer Control Panel from the Computer. • If using Windows 95/98/ME, right click on the C11_C16 Card Printer Icon and select Properties.

  • Page 55: Encoding Errors

    Section 3, page 88. See the Magnetic Encoding tab window on next page. Verify that data is being encoded to the Magnetic Stripe. a. Clear any Error Messages from the LCD by unplugging the Printer and reapplying power. b. Remove the failed card.
  • Page 56 RESTRICTED USE ONLY Fargo Electronics, Inc. Resolving the Mag Verify Error Message (continued) See the previous procedure in this section. Persona C16 Card Printer Service Manual (Rev. 5.0)

  • Page 57: Resolving The Printer's Inability To Read Encoded Data

    Accessories Program Group). a. Go to the File menu and select Page Setup. b. Click on the Printer button and select the C16 Card Printer. c. Click on OK and reset all four margins to zero. (Note: The WordPad will automatically replace the values with its minimum margins.)

  • Page 58: Resolving Data Intended For Magnetic Stripe (Being Printed On The Card) Problem

    Accessories Program Group). a. Go to the File menu and select Page Setup. b. Click on the Printer button and select the C16 Card Printer. c. Click on OK and reset all four margins to zero. (Note: The WordPad will automatically replace the values with its minimum margins.)

  • Page 59: Diagnosing Image Problems

    4, page 153. Replace the printhead if the problem persists. See the Assembly (820199) Persona C16 Card Printer Service Manual (Rev. 5.0) Cleaning the Printhead procedure in Section 4, page Cleaning the Platen Rollers procedure in Section 5, page 166.

  • Page 60: Resolving The Card Surface Debris Problems

    Clean the Platen Rollers. See 4, page 153. Clean the Cleaning Roller. See Section 4, page 150. Persona C16 Card Printer Service Manual (Rev. 5.0) Fargo Electronics, Inc. Cleaning the Printer’s Interior Cleaning the Platen Rollers procedure in Section Cleaning the Card Feed and Cleaning Rollers...

  • Page 61: Resolving The Incorrect Image Darkness Problems

    Symptom: Printed cards are too dark or too light. Step Procedure Run a self-test to ensure that the issue is not with the driver settings. Adjust the Dye-Sub Intensity setting within the Image Color tab of the Printer Driver. See Using the Image Color tab Persona C16 Card Printer Service Manual (Rev.
  • Page 62 RESTRICTED USE ONLY Resolving the Incorrect Image Darkness problems (continued) Step Procedure Correct the Image Darkness. See 3, page 79. Persona C16 Card Printer Service Manual (Rev. 5.0) Fargo Electronics, Inc. Using the Image Darkness option in Section...

  • Page 63: Resolving The Ribbon Wrinkle Problems

    Symptom: Printed cards have off-colored lines or streaks on them. Step Procedure Confirm that the Printer is using the most current driver via: Reduce the Dye-Sub Intensity setting within the Image Color tab of the Printer Driver. See the Using the Image Color tab Persona C16 Card Printer Service Manual (Rev.
  • Page 64 RESTRICTED USE ONLY Resolving the Ribbon Wrinkle problems (continued) Step Procedure Reduce the Image Darkness. See 3, page 79. Persona C16 Card Printer Service Manual (Rev. 5.0) Fargo Electronics, Inc. Using the Image Darkness option in Section...

  • Page 65: Resolving The Excessive Resin Printing Problems

    Resolving the Excessive Resin Printing problems Symptom: Black resin text and barcodes appear smeared or too thick. Step Procedure Reduce the Resin Heat setting within the Image Color tab of the Printer Driver. See the Using the Image Color tab Persona C16 Card Printer Service Manual (Rev.
  • Page 66 RESTRICTED USE ONLY Resolving the Excessive Resin Printing problems (continued) Step Procedure Reduce the Image Darkness. See page 79. Persona C16 Card Printer Service Manual (Rev. 5.0) Fargo Electronics, Inc. Using the Image Darkness option in Section 3,...

  • Page 67: Resolving The Incomplete Resin Printing Problems

    Resolving the Incomplete Resin Printing problems Symptom: Black resin text and barcodes appear faded or too light. Step Procedure Increase the Resin Heat setting within the Image Color tab of the Printer Driver. See the Using the Image Color tab Increase the Image Darkness. See Section 3, page 79.

  • Page 68: Resolving The Image Placement Problems

    If using Windows 95/98/ME, right click on the C11_C16 Card Printer Icon and select Properties. • If using Windows NT 4.0, right click on the C11_C16 Card Printer and select Document Defaults. • If using Windows 2000/XP, right click on the C11_C16 Card Printer and select Printing Preferences.
  • Page 69 If using Windows 95/98/ME, right click on the C11_C16 Card Printer Icon and select Properties. • If using Windows NT 4.0 right click on the C11_C16 Card Printer and select Document Defaults. • If using Windows 2000/XP, right click on the C11_C16 Card Printer and select Printing Preferences.
  • Page 70 RESTRICTED USE ONLY Fargo Electronics, Inc. Resolving the Image Placement problems (continued) This is Graphic A. This is Graphic B. Persona C16 Card Printer Service Manual (Rev. 5.0)

  • Page 71: Resolving The Poor Image Quality Problems

    (Note: If a small or low-resolution image is stretched or blown up, a pixilated or grainy effect will occur when printing, as shown below in the right photo.) Persona C16 Card Printer Service Manual (Rev. 5.0) Fargo Electronics, Inc.

  • Page 72: Running The Self Test

    RESTRICTED USE ONLY Running the Self Test Perform a self-test after (a) an initial setup of the Printer, (b) a calibration procedure has been conducted or (c) a part has been replaced to check for proper Printer operation. Step Procedure Verify that a full-color ribbon is installed and that cards are properly loaded.

  • Page 73: Using The Dip Switch (Self-Test)

    Printer operation. (Note: When altering a particular mode-of-operation (e.g., disabling the laminator or magnetic verification), it will affect Printer operation while printing from a computer.) When completed, turn OFF the power to the Printer to reset the operating mode of the Printer. •...

  • Page 74: Setting The Dip Switch Settings

    Setting the DIP Switch Settings The capital letter “X” indicates that the switch should be set to ON or DOWN. Persona C16 Card Printer Service Manual (Rev. 5.0) Diagnostic modes Test5x3 is a standard YMCKO test card. Mag123A is a mag-only test card (records on the Magnetic Stripe).

  • Page 75: Running The 15-Shade Self Test

    RESTRICTED USE ONLY Fargo Electronics, Inc. Running the 15-Shade Self Test This is the Self-test that appears when specific changes are made to the DIP Switch Settings. Persona C16 Card Printer Service Manual (Rev. 5.0)

  • Page 76: Interfacing Information

    The Printer is equipped with a standard 8-bit Centronics-type Parallel Data Communications Port. (Note: The Printer's Parallel Interface Connector is a standard 36-pin Amp type with two metal-wire retaining clips. It mates with a standard PC to Printer parallel cable.) Caution: For best results, keep the Interface Cable to less than six (6) feet.

  • Page 77: Reviewing The Centronics Parallel Pin Assignments

    Data Bit 5 Data Bit 6 Data Bit 7 nAck Busy PaperEnd Select nAutoLF Persona C16 Card Printer Service Manual (Rev. 5.0) Fargo Electronics, Inc. DB-25 M 1284A Pin # Centronics M 1284B Pin # Continued on the next page...
  • Page 78 Grnd Rtn Grnd Rtn Grnd Rtn Grnd Rtn Grnd Rtn Grnd Rtn Grnd Rtn Persona C16 Card Printer Service Manual (Rev. 5.0) Fargo Electronics, Inc. DB-25 M 1284A Pin # Centronics M 1284B Pin # Continued on the next page...
  • Page 79 Reviewing the Centronics Parallel Pin Assignments (continued) Signal Funtion Bit Name Ch. Grnd Perif. Hi. Unused Unused Unused Unused Persona C16 Card Printer Service Manual (Rev. 5.0) Fargo Electronics, Inc. DB-25 M 1284A Pin # Centronics M 1284B Pin #...

  • Page 80: Reviewing The Printer Timing Diagram

    The timing diagram (below) illustrates the data and handshake lines during the transfer of one data byte to the Computer. DATA VALID Data 0 - Data 7 Strobe Tdsu Tstr Busy Tack Acknlg Persona C16 Card Printer Service Manual (Rev. 5.0)

  • Page 81: Reviewing The Printer Timing

    Tack Acknlg pulse width 3.75 \s Busy delay time from data strobe 0.5 \s (max.) Persona C16 Card Printer Service Manual (Rev. 5.0) Description Data setup time Data strobe width Data hold time Fargo Electronics, Inc. Minimum Value 0.5 \s...

  • Page 82: Section 3: Printer Adjustments

    To prevent equipment or media damage, take jewelry off of fingers and hands, as well as thoroughly clean hands to remove oil and debris before working on the Printer. Persona C16 Card Printer Service Manual (Rev. 5.0) Fargo Electronics, Inc.

  • Page 83: Adjusting For Cr-79 Adhesive Back Cards

    RESTRICTED USE ONLY Adjusting for CR-79 Adhesive Back Cards The Printer is designed to print on both standard CR-80 ("credit card") sized cards and CR- 79 sized card sizes. • The CR-79 cards are slightly smaller than CR-80 sized cards with a thickness of 20 mil (.020"/.5mm).
  • Page 84 RESTRICTED USE ONLY Fargo Electronics, Inc. Adjusting for CR-79 Adhesive Back Cards (continued) This is the CR-80 Position (Standard Setting from Factory). See the previous procedure in this section. Persona C16 Card Printer Service Manual (Rev. 5.0)
  • Page 85 Be sure to always set this adjustment lever according to the card size already loaded in the Printer. The CR-79 Position (used to adjust only if printing CR-79 sized cards) is displayed below. Persona C16 Card Printer Service Manual (Rev. 5.0) Fargo Electronics, Inc.

  • Page 86: Adjusting The Magnetic Encoding Head

    Place the positive lead of the voltmeter on TP8. Place the negative lead on ground. Adjust RP4 until the voltage on TP8 reads 6.0 volts DC on the voltmeter for High Coercivity or 2.5 volts DC on the voltmeter for Low Coercivity. Persona C16 Card Printer Service Manual (Rev. 5.0) Fargo Electronics, Inc.

  • Page 87: C16 Print Driver Options

    Placement, Print Length and Magnetic Offset. (Note: The Card Printer is equipped with an internal adjustment mode programmable through the Settings dialog box. This dialog box is accessible only if the Printer is powered ON, in Ready Mode and is properly connected to the PC.)

  • Page 88: Using The Image Darkness Option

    (Note: When adjusting this value, keep in mind that cards always remain in the same landscape orientation while moving through the Printer.) Persona C16 Card Printer Service Manual (Rev. 5.0) Fargo Electronics, Inc. to enter a negative...
  • Page 89 Procedure Click on the left arrow toward the leading edge of the card or the card output to the side of the Printer. Click on the right arrow toward the trailing edge of the card or the card input to the side of the Printer.

  • Page 90: Using The Print Length Option

    (Note: When adjusting this value, keep in mind that cards always remain in the same position while moving through the Printer.) The diagram (below) represents how the end of form will move in relation to the fixed card position as a positive or negative Print Length value is entered.

  • Page 91: Using The Magnetic Offset Option

    Using the Magnetic Offset option Use this option only if the Printer has a built-in Magnetic Stripe encoder. • Use it to shift the starting point of where the Printer will begin Encoding the magnetic track data on a card's Magnetic Stripe. •...

  • Page 92: Card Output

    10 equals about .030"/. 8mm.) (Note: Keep this in mind when adjusting this option to avoid over-adjusting.) Caution: If the negative value is set too high, the Printer may start Encoding before the card's Magnetic Stripe reaches the Encoding head.

  • Page 93: Using The Card Tab

    (Note #2: The Card Size indicates that the Printer accepts standard, "credit card" size CR-80 (ISO ID-1) cards. The dimensions of the total print area for this card size appear in the Print Width and Print Length boxes.) Persona C16 Card Printer Service Manual (Rev. 5.0) Fargo Electronics, Inc.

  • Page 94: Adjusting The Orientation Option

    Select Landscape under Orientation to cause the card to print in a horizontal orientation. (Note: An icon illustrating a printed card helps represent the difference between the two.) Persona C16 Card Printer Service Manual (Rev. 5.0) Fargo Electronics, Inc.

  • Page 95: Using The Copies Option

    Specify the number of copies to be printed under Copies. Using the Test Print Button Step Description Click on the Test Print button to send a simple self-test print to the Printer. • Ensure that a full-color print ribbon is installed. •...

  • Page 96: Using The About Button

    RESTRICTED USE ONLY Using the About Button Step Description Click on the About button to open a dialog box containing the copyright and version information about this Printer Driver software. Persona C16 Card Printer Service Manual (Rev. 5.0) Fargo Electronics, Inc.

  • Page 97: Using The Device Options Tab

    YMCKO – Full Color/Resin Black/Overlay • BO – Dye-Sub Black/Overlay • K – Standard Resin • K – Premium Resin • Colored Resin • Metallic Resin • Scratch-Off Resin Persona C16 Card Printer Service Manual (Rev. 5.0) Fargo Electronics, Inc.

  • Page 98: Adjusting The Color Matching Option

    Select None for print speed versus print color or for use of third party color matching software. Select Algebraic (a) for the Printer Driver to make very simple, yet fast, color balance adjustments; (b) for more natural looking images without actually utilizing any specific color matching;...

  • Page 99: Adjusting For The Resin Dither

    Select the appropriate dither method according to the type of image to be printed. Step Procedure Select Optimized for Photo when printing photo quality images with resin. Select Optimized for Graphics when printing drawings and graphics (e.g., clipart, logos, etc.) with resin. Persona C16 Card Printer Service Manual (Rev. 5.0) Fargo Electronics, Inc.

  • Page 100: Using The Rotate Image 180 Degrees Option

    Use this option to rotate the image on the front of the card 180 degrees when printed. Step Description Select this option to change the position of the printed image in relation to the set location of a card's Magnetic Stripe or smart chip. Persona C16 Card Printer Service Manual (Rev. 5.0) Fargo Electronics, Inc.

  • Page 101: Using The Buffer Single Card Option

    RESTRICTED USE ONLY Using the Buffer Single Card option Use this option to force the Printer's memory to buffer or hold, only one print job at a time. Step Description Select this option only when printing to multiple Printers that share print jobs over a network.

  • Page 102: Using The Disable Printing Option

    RESTRICTED USE ONLY Using the Disable Printing option Use this option to disable the printing capabilities of the Printer. (Note: The Printer will continue to encode cards with this option.) Step Description Select this option to encode or re-encode cards without wasting additional time, effort or printing supplies.

  • Page 103: Using The Pause For Low Ribbon Option

    Use this option as a definitive warning when running low on print ribbon. (Note: Select this option so the Printer will beep and pause and the Media LED will flash when approximately 10 to 20 prints remain on the print ribbon.)

  • Page 104: Using The Image Color Tab

    Move the slide to the right to cause more heat to be used, thus generating a darker print. (Note: This slide only affects those images printed with dye- sublimation ribbon panels (YMC).) Persona C16 Card Printer Service Manual (Rev. 5.0) Fargo Electronics, Inc.

  • Page 105: Using The Resin Heat (K) Option

    RESTRICTED USE ONLY Using the Resin Heat (K) option Use this option to control the amount of heat the Printer uses when printing with the resin black panel(s) of a full-color ribbon or when printing with a resin-only ribbon by adjusting the Resin Heat slide.

  • Page 106: Using The Color Matching Option And Default Button

    Select the None or Monitor option to display only the Dye-Sub Intensity and Resin Heat sliders. To return all options to their factory settings, click on the Default button. Persona C16 Card Printer Service Manual (Rev. 5.0) Fargo Electronics, Inc.

  • Page 107: Using The Calibrate Tab

    Use the Calibrate tab to (a) control the position of the printable area in relation to the card, (b) calibrate Sensors and (c) adjust the internal Printer settings that are customized for every Printer and saved directly within the Printer's memory.

  • Page 108: Using The Image Position Controls

    Notice that the card illustration shown in the Image Position box will flip and rotate according to the Portrait, Landscape or Rotate 180 Degrees selection. • Notice that the outline around the illustration will always remain in the same Landscape orientation. Persona C16 Card Printer Service Manual (Rev. 5.0) Fargo Electronics, Inc.
  • Page 109 Use the Horizontal adjustment to move the image: • Move toward the card output side of the Printer if a positive number is entered. • Move toward the card input side of the Printer if a negative number is entered.

  • Page 110: Using The Sensors Button

    RESTRICTED USE ONLY Fargo Electronics, Inc. Using the Sensors Button Use the Sensors button to bring up a separate dialog box for calibrating the Printer's ribbon Sensor (see instructions in the Calibration window below). Persona C16 Card Printer Service Manual (Rev. 5.0)

  • Page 111: Using The Settings Button

    Procedure Adjust the internal Printer settings. (Note: These settings are customized for every Printer at the factory and saved directly within the Printer's memory.) Persona C16 Card Printer Service Manual (Rev. 5.0) Fargo Electronics, Inc. in Section 3, page 78.)

  • Page 112: Using The Magnetic Encoding Tab

    RESTRICTED USE ONLY Using the Magnetic Encoding tab Use this option only if the Printer has an optional Magnetic Stripe Encoding Module installed. The following describes these options and the Printer's magnetic Encoding process. • The Card Printer comes with either a high-coercivity factory-installed Magnetic Stripe Encoding Module or a low-coercivity module.

  • Page 113: Using The Magnetic Track Selection Radio Buttons

    Select the Default button for each of the separate tracks to set these options back to the ISO standard settings (once they have been changed). Persona C16 Card Printer Service Manual (Rev. 5.0) Fargo Electronics, Inc. Continued on the next page...
  • Page 114 Use the Magnetic Track Selections to configure the way in which each of the three magnetic tracks will encode. (Note #1: They do not designate which tracks the Printer will encode (e.g., to encode only Track 2). This must be done through the specific software program.)

  • Page 115: Using The Magnetic Track Options Radio Buttons

    (Note #1: After making the required selection, the Magnetic Track Options box displays the current set of customization options for the selected track.) (Note #2: For most applications, the default settings for these options do not need to be changed.) Persona C16 Card Printer Service Manual (Rev. 5.0) Fargo Electronics, Inc.

  • Page 116: Using The Bit Density Radio Buttons

    Select 5 Bits to change the bits per character to 5 BPC. Select 7 Bits to change the bits per character to 7 BPC. Select 8 Bits to change the bits per character to 8 BPC. Persona C16 Card Printer Service Manual (Rev. 5.0) Fargo Electronics, Inc.

  • Page 117: Reviewing The Enable Mle Support Checkbox

    Multi-Language Extension (MLE) support in Windows XP can cause text strings to be broken up into fragments. This fragmentation of the text string prevents magnetic encoding. Step Procedure Check this box to allow the Driver to process the fragmented text. Persona C16 Card Printer Service Manual (Rev. 5.0) Fargo Electronics, Inc.

  • Page 118: Using The Ascii Offset Radio Buttons

    Step Procedure Select NULL to change the ASCII Offset to NULL. Select SPACE to change the ASCII Offset to SPACE. Select ZERO to change the ASCII Offset to ZERO. Persona C16 Card Printer Service Manual (Rev. 5.0) Fargo Electronics, Inc.

  • Page 119: Using The Lrc Generation Radio Buttons

    Select No Parity to change the Character Parity to none. Select Even Parity to change the Character Parity to Even Parity. Select Odd Parity to change the Character Parity to Odd Parity Persona C16 Card Printer Service Manual (Rev. 5.0) Fargo Electronics, Inc.

  • Page 120: Using The Verification Radio Buttons And Retries Selection

    Manual Eject Mode option: If a second consecutive card cannot be verified, the Printer will signal an error and go into a Manual Eject Mode. (Note: If the loaded cards have the wrong type of Magnetic Stripe, the Printer will not automatically feed and eject the entire card supply.)

  • Page 121: Using The Shift Data Left Checkbox

    Use this option for situations that require cards to be readable with insert type readers that may be unable to read the right-hand side of the card. Step Procedure Select the Shift Data Left checkbox option to apply to all tracks. Persona C16 Card Printer Service Manual (Rev. 5.0) Fargo Electronics, Inc.

  • Page 122: Reviewing The Iso Track Locations

    Review the magnetic Encoding module, which encodes onto tracks in accordance with an ISO 7811-2 Magnetic Stripe. (Note: Refer to the diagram (below) for track locations.) 0.223" 0.353" 0.493" TRACK1 0.110" TRACK2 0.110" TRACK3 0.110" Persona C16 Card Printer Service Manual (Rev. 5.0) Fargo Electronics, Inc. 0.130" 0.140"...

  • Page 123: Sending The Track Information

    Specific Characters added: In other words, specific characters must be added to the magnetic track data in order for the Printer Driver to know which data is to be encoded, which tracks to encode, when the track data stops and starts and so forth.

  • Page 124: Reviewing Tracks 1, 2 And 3 (In Table Format)

    Sending data to Track 1 ~1%JULIE ANDERSON^623-85-1253? ~2;0123456789? Sending data to Track 2 Sending data to Track 3 ~3;0123456789? Persona C16 Card Printer Service Manual (Rev. 5.0) Field Valid Characters Separator ASCII 32-95 (See the table below.) ASCII 48-63 (See the table below.) ASCII 48-63 (See the table below.)

  • Page 125: Reviewing The Ascii Code And Character Table

    RESTRICTED USE ONLY Reviewing the ASCII Code and Character Table ASCII Code Character space " & Persona C16 Card Printer Service Manual (Rev. 5.0) ASCII Code Character ASCII Code < > Fargo Electronics, Inc. Character...

  • Page 126: Using The Overlay/Print Area Tab

    By default, this option is set to print and overlay the entire card. • To customize the overlay and/or print area, select one of the options listed under Overlay/Print Area. Persona C16 Card Printer Service Manual (Rev. 5.0) Fargo Electronics, Inc.

  • Page 127: Using The Overlay/Print Area Dropdown Menu

    Using the Overlay/Print Area dropdown menu Step Procedure Select the Full Card option for the Printer to overlay and/or print the entire card. Select the Defined Area(s) option for the Printer to overlay and/or print only in the selected and defined area or areas.

  • Page 128: Using The Overlay/Print Area

    (Important: In this mode, the overlay is completely disabled so it will not be applied.) Caution: An overlay or an overlaminate must protect dye-sublimation printing or it will quickly begin to wear or fade. Persona C16 Card Printer Service Manual (Rev. 5.0) Fargo Electronics, Inc.

  • Page 129: Using The Defined Area Option

    Select the Defined Area(s) option to activate the card grid in the upper half of the window. (Note: It is through this card grid that up to five (5) Defined Areas can be assigned.) Persona C16 Card Printer Service Manual (Rev. 5.0) Fargo Electronics, Inc. Continued on the next page...
  • Page 130 Measure the total size of the desired area and enter those dimensions into the dimension boxes. (Note: The minimum size an area is .2" x .2"/5mm x 5mm.) Persona C16 Card Printer Service Manual (Rev. 5.0) Continued on the next page Karen Atkins...
  • Page 131 X and Y boxes. (Note: The card grid lines are spaced at .2 inch/5mm intervals.) Persona C16 Card Printer Service Manual (Rev. 5.0) Fargo Electronics, Inc. Continued on the next page...
  • Page 132 Procedure a. Print the card design and observe how the image is oriented on the card as it ejects from the Printer. (Note: The location of a defined area is based on the card orientation as it exits the Printer.) b.
  • Page 133 Delete an area by using the Defined Area arrows to select the area and click on the Delete button. (Note: If all areas are deleted, the K Panel Resin options will automatically be deselected.) Persona C16 Card Printer Service Manual (Rev. 5.0) Fargo Electronics, Inc.

  • Page 134: Using Security Options (Visual Security Solutions)

    The following actions will occur when one of the Visual Security locations is selected. • The Overlay/Print Area will be disabled. • SmartShield will be disabled. • The Foil Options become selectable. Persona C16 Card Printer Service Manual (Rev. 5.0) Fargo Electronics, Inc.

  • Page 135: Selecting Orientation - Landscape Under Card Tab

    Step Procedure Select the Landscape radio button (below) under Orientation under the Card Size tab to use the Visual Security Solutions (A to D), as shown in this window. Persona C16 Card Printer Service Manual (Rev. 5.0) Fargo Electronics, Inc.

  • Page 136: Selecting The Visual Security Solutions Dropdown Menu (A To D)

    Selecting the Visual Security Solutions dropdown menu (A to D) Step Procedure Click on the Visual Security Solutions dropdown menu (below) under the Landscape - Orientation (see above) to use the options shown in this display. Persona C16 Card Printer Service Manual (Rev. 5.0) Fargo Electronics, Inc.

  • Page 137: Selecting Orientation - Portfolio Under Card Tab

    Step Procedure Select the Portrait radio button (below) under Orientation under the Card Size tab to use the Visual Security Solutions (E to H), as shown in this window. Persona C16 Card Printer Service Manual (Rev. 5.0) Fargo Electronics, Inc.

  • Page 138: Selecting The Visual Security Solutions Dropdown Menu (E To H)

    Selecting the Visual Security Solutions dropdown menu (E to H) Step Procedure Click on the Visual Security Solutions dropdown menu under the Portrait - Orientation (see above) to use the options shown below. Persona C16 Card Printer Service Manual (Rev. 5.0) Fargo Electronics, Inc.

  • Page 139: Selecting The Verimark Radio Button

    (Note: When VeriMark is selected a rectangle-sized area is excluded, HoloMark uses a square sized area.) Click on the VeriMark radio button (below) for the rectangle-sized area. Persona C16 Card Printer Service Manual (Rev. 5.0) Fargo Electronics, Inc.

  • Page 140: Selecting The Holomark Radio Button

    RESTRICTED USE ONLY Selecting the HoloMark radio button Step Procedure Click on the HoloMark radio button (below) for the squared-area size. Persona C16 Card Printer Service Manual (Rev. 5.0) Fargo Electronics, Inc.

  • Page 141: Reviewing The Custom Verimark Card (Custom Graphic In A 2D Foil)

    (A to H), as shown in the Portrait and Landscape samples below. Sample 1: VeriMark Card (Landscape - Orientation) - 4 positions (below) Sample 2: VeriMark Card (Portrait - Orientation) - 4 positions (below) Persona C16 Card Printer Service Manual (Rev. 5.0) Fargo Electronics, Inc.

  • Page 142: Reviewing The Custom Holomark Card (Custom Graphic In A 2D Foil)

    (A to H), as shown in the Portrait and Landscape samples below. Sample 1: HoloMark Card (Landscape - Orientation) - 4 positions (below) Sample 2: HoloMark Card (Portrait - Orientation) - 4 positions (below) Persona C16 Card Printer Service Manual (Rev. 5.0) Fargo Electronics, Inc.

  • Page 143: Using The K Panel Resin Tab

    Resin black text is desirable due to its sharp, saturated black coloring. (Note: Resin black bar codes are often required by Ultra Violet barcode readers to ensure readability when scanned.) Persona C16 Card Printer Service Manual (Rev. 5.0) Fargo Electronics, Inc.

  • Page 144: Selecting From The Print All Black With K Panel Options

    TrueType fonts and/or are not printing with the resin black panel. (Note: The Printer Driver will print areas of the image where it finds black coloring with the print ribbon's Resin Black (K) Panel as specified by each of the following options.

  • Page 145: Selecting The Full Card Option

    Selecting the Full Card option Step Procedure Select the Full Card option for the Printer Driver to print the Resin Black (K) Panel for all black found within all areas of the image. Persona C16 Card Printer Service Manual (Rev. 5.0)

  • Page 146: Selecting The Defined Area(S) Option

    Selecting the Defined Area(s) option Step Procedure Select the Defined Area(s) option for the Printer Driver to print the Resin Black (K) Panel for all black found only in a desired and defined area or areas. Persona C16 Card Printer Service Manual (Rev. 5.0)

  • Page 147: Selecting The Undefined Area(S) Option

    Step Procedure Select the Undefined Area(s) option for the Printer Driver to print the Resin Black (K) Panel for all black found only in the space outside the defined areas. (Note: In the card grid, black indicates the area in which the Resin Black (K) Panel will be printed.)

  • Page 148: Selecting The Defined Area(S) Function

    (0,0). This square represents the first defined area. (Note: Changing the orientation of the card in the Card Tab will change the appearance of this Tab.) Persona C16 Card Printer Service Manual (Rev. 5.0) Fargo Electronics, Inc. Continued on the next page...
  • Page 149 Measure the total size for the area and enter those dimensions into the dimension boxes. (Note: The minimum size an area can be is .2" x .2"/5mm x 5mm.) Persona C16 Card Printer Service Manual (Rev. 5.0) Fargo Electronics, Inc. Karen Atkins Access Level-2...
  • Page 150 (Note: The card grid lines are spaced at .2 inch/5mm intervals.) a. Print the card design and note how the image is oriented on the card as it ejects from the Printer. (Note: The location of a defined area is based on the card orientation as it exits the Printer.) b.
  • Page 151 RESTRICTED USE ONLY Fargo Electronics, Inc. Selecting the Defined Area(s) function (continued) See the previous procedure in this section. Continued on the next page Persona C16 Card Printer Service Manual (Rev. 5.0)
  • Page 152 RESTRICTED USE ONLY Selecting the Defined Area(s) function (continued) See the previous procedure in this section. X=1.4“ Persona C16 Card Printer Service Manual (Rev. 5.0) Karen Atkins Access Level-2 ID# 1234478 * 172355* Y=0.2“ Continued on the next page Fargo Electronics, Inc.
  • Page 153 RESTRICTED USE ONLY Fargo Electronics, Inc. Selecting the Defined Area(s) function (continued) See the previous procedure in this section. Continued on the next page Persona C16 Card Printer Service Manual (Rev. 5.0)
  • Page 154 Delete an area by using the Defined Area arrows to select the area and clicking on the Delete button. (Note: If all areas are deleted, the K Panel Resin options will automatically be deselected.) Persona C16 Card Printer Service Manual (Rev. 5.0) Fargo Electronics, Inc. Continued on the next page...
  • Page 155 RESTRICTED USE ONLY Fargo Electronics, Inc. Selecting the Defined Area(s) function (continued) See the previous procedure in this section. Persona C16 Card Printer Service Manual (Rev. 5.0)

  • Page 156: Selecting The Print Ymc Under K And Print K Only Options

    (Note: When this option is selected, all black in the designated areas will print only with the Resin Black (K) Panel.) Persona C16 Card Printer Service Manual (Rev. 5.0) Fargo Electronics, Inc.

  • Page 157: Section 4: Cleaning

    RESTRICTED USE ONLY Section 4: Cleaning The Card Printer is built to require a minimum amount of maintenance. Nevertheless, there are a few procedures you can perform on a regular basis or as needed to ensure the best possible performance...

  • Page 158: Using The Required Supplies

    To avoid potential damage, always wear an appropriate personal grounding device, such as a wrist strap (with integral resistor) connected to an ESD ground. • Or, at a minimum, make positive contact with the bare metal chassis of the Printer with the hand prior to touching any internal electrical components. Persona C16 Card Printer Service Manual (Rev.

  • Page 159: Cleaning Procedures

    Step Procedure Open the Printer's Top Cover. Using a Printhead Cleaning Pen from the Printer Cleaning Kit, firmly wipe back and forth across the surface of the Printhead. Once the Printhead is completely dry, close the Printer. Caution: If a streak persists, use an Acetone compound to clean the Printhead.

  • Page 160: Cleaning The Card Feed And Cleaning Rollers

    The Card Feed Rollers move the card throughout the print process. (Note: The Cleaning Roller removes dust particles from a blank card as it feeds into the Printer. Clean these rollers to prevent card jams and card contamination and ensure better print quality and extended Printhead life.)
  • Page 161 Press and hold the Printer's Pause/Resume button to feed the Cleaning Card throughout the Printer until it stops. a. Close the Printer's Top Cover and pull the Cleaning Card out of the Card Input Hopper. b. Repeat this cleaning procedure if additional cleaning is necessary.

  • Page 162: Cleaning The Platen Roller

    Leave the power ON and open the Printer's Top Cover. Remove the Print Ribbon. Locate the Platen Roller. Use a Cleaning Pad from the Printer Cleaning Kit to wipe the roller clean. (Note: Press the On/Cancel button and Pause/Resume button to move the roller back and forth while cleaning.) After the roller is clean and completely dry, replace the printing supplies and close the Printer.

  • Page 163: Cleaning The Printer's Interior

    RESTRICTED USE ONLY Cleaning the Printer's Exterior The Printer has a durable casing that should retain its luster and appearance for many years. Clean it only with a Cleaning Pad from the Printer Cleaning Kit. Caution: Do not use cleaning solvents of any kind or spray the cabinet with a cleaner.

  • Page 164: Section 5: Parts Replacement

    To prevent equipment or media damage, take jewelry off of fingers and hands, as well as thoroughly clean hands to remove oil and debris before working on the Printer. Persona C16 Card Printer Service Manual (Rev. 5.0) Fargo Electronics, Inc.

  • Page 165: Reviewing The Printer Components

    RESTRICTED USE ONLY Fargo Electronics, Inc. Reviewing the Printer Components Reviewing the Front Cover Components LCD Display Panel Persona C16 Card Printer Service Manual (Rev. 5.0)

  • Page 166: Reviewing The Back End Components

    RESTRICTED USE ONLY Fargo Electronics, Inc. Reviewing the Back End Components Release lever Parallel Port Power Port Interface Persona C16 Card Printer Service Manual (Rev. 5.0)

  • Page 167: Reviewing The Rear Side Plate Components

    RESTRICTED USE ONLY Fargo Electronics, Inc. Reviewing the Rear Side plate Components Encoder Sensor Head Lift Motor Stepper Motor Card Feed Motor Ribbon Drive Motor Persona C16 Card Printer Service Manual (Rev. 5.0)

  • Page 168: Reviewing The Print Board Components

    RESTRICTED USE ONLY Fargo Electronics, Inc. Reviewing the Print Board Components DIP Switches FPGA Chip RP-4 and TP 8 EPROM Persona C16 Card Printer Service Manual (Rev. 5.0)

  • Page 169: Reviewing The Print Area Components

    Reviewing the Print Area Components card feed roller Card Sensor Platen Roller Top Cover switch Ribbon Sensor Persona C16 Card Printer Service Manual (Rev. 5.0) Card Guide Bar (Black) card Feed Roller Cleaning Roller Card Separator Flap Fargo Electronics, Inc.

  • Page 170: Reviewing The Main Print Board Connections

    Printhead Harness Assembly (830162-00); 2-Pin Connector, Cooling Fan. Front Panel Board Assembly (830164); 6-Pin Connector. Reviewing the Power Board Connections Power Board (A000284) Printhead Power Stepper Motor Ribbon Drive Motor Persona C16 Card Printer Service Manual (Rev. 5.0) Fargo Electronics, Inc. Location Location...

  • Page 171: Cover Removal

    Open the Upper Imaging Assembly. Remove the screws (130948) from the four corners of the top cover. Close the Upper Imaging Assembly. Lift the top cover from the Printer Persona C16 Card Printer Service Manual (Rev. 5.0) Fargo Electronics, Inc.

  • Page 172: Replacing The Front Cover (D810001)

    Remove the top two corner screws (130948) found just behind the top edge of the Front Cover. Close the Upper Imaging Assembly. Remove the screw (130987) by the Card Exit Ramp. Remove the Front Cover Persona C16 Card Printer Service Manual (Rev. 5.0) Fargo Electronics, Inc.

  • Page 173: Board, Interface And Printhead Replacements

    Use the thumb and index fingers of both hands to carefully pry the Print Circuit Board from the Power Circuit Board. Remove all of the cables from the Circuit Boards. Persona C16 Card Printer Service Manual (Rev. 5.0) Fargo Electronics, Inc.

  • Page 174: Replacing The Power Circuit Board (A000284)

    Remove all of the cables from the Board. Remove the screw (130971) Washer (130949) and Cable Clamp (140013) from the Power Board. Remove all of the cables from the Power Board. Remove the Power Board. Persona C16 Card Printer Service Manual (Rev. 5.0) Fargo Electronics, Inc.

  • Page 175: Replacing The Printhead Assembly (081524)

    Grasp the two plastic forks on each side of the Printhead Assembly, pivot them upward and release the Head Spring. Disconnect the two cables from the printhead. Guide the Printhead Assembly between the side plates and out of the Printer. Persona C16 Card Printer Service Manual (Rev. 5.0) Fargo Electronics, Inc.

  • Page 176: Replacing The Printhead Harness Assembly (830162-00)

    Remove the two screws (130971) that secure the Print Circuit Board to the two Standoff screws (140047). Remove the screws that hold the Main Board Brackets in place. Persona C16 Card Printer Service Manual (Rev. 5.0) Fargo Electronics, Inc. Continued on the next page...
  • Page 177 Cut the Tie Wrap (140013) that attaches the Head Harness Assembly to the Back Plate/Print Assembly Sideplate (830303). Disconnect the cable connectors Take the Printhead Harness Assembly from the Printer. Persona C16 Card Printer Service Manual (Rev. 5.0) Fargo Electronics, Inc.

  • Page 178: Replacing The Front Panel Board Assembly (A000265)

    Remove the screw (130987) by the Card Exit Ramp. Remove the Rear Cover. Disconnect the cable from J2 and J24 on the Print Circuit Board. Take the Front Panel Board Assembly from the Printer. Persona C16 Card Printer Service Manual (Rev. 5.0) Fargo Electronics, Inc.

  • Page 179: Motor And Mag Head Replacements

    Remove the two screws (130938) from the Headlift Motor Assembly. Disconnect the cable connection from J15 on the Print Circuit Board. Take the Headlift Motor Assembly from the Printer. Persona C16 Card Printer Service Manual (Rev. 5.0) Fargo Electronics, Inc.

  • Page 180: Replacing The Card Feed Motor Assembly (830145)

    Slide the Retainer Clip from the Card Feed Roller Shaft. Disconnect the cable connector from J16 on the Print Circuit Board. Take the Card Feed Motor Assembly from the Printer. Persona C16 Card Printer Service Manual (Rev. 5.0) Fargo Electronics, Inc.

  • Page 181: Replacing The Ribbon Drive Motor Assembly (830147)

    Take the Ribbon Drive Assembly from the Printer. Take care to keep the Shaft from binding with the casing of the Ribbon Drive Assembly before tightening the three screws. Persona C16 Card Printer Service Manual (Rev. 5.0) Fargo Electronics, Inc.

  • Page 182: Replacing The Stepper Motor Assembly (810113)

    Remove two screws (130938) from the Stepper Motor Assembly that secures the assembly to the Printer chassis. See the next page. Take the Stepper Motor Assembly from the Printer. Persona C16 Card Printer Service Manual (Rev. 5.0) Fargo Electronics, Inc.
  • Page 183 The purpose of this Technical Update (dated 12/19/2002) was to describe improvements relating to the main C16 Chassis (D810024) for the Persona C16 Card Printers. No action is required. This is for your information only. ECO C03694 has been released.

  • Page 184: Replacing The Magnetic Head Assembly (High-Coercivity: 810182 Or Low-Coercivity: 810182)

    Remove the two screws (130971) that secure the Print Circuit Board to the two Standoff screws (140047). Remove the screws that hold the Main Board Brackets in place. Persona C16 Card Printer Service Manual (Rev. 5.0) Fargo Electronics, Inc. Continued on the next page...
  • Page 185 Disconnect the cable connector from J18 on the Print Circuit Board. Place the Printer on the input end. Work the cable connector through the opening to the Access Plate area. Remove the Magnetic Head Assembly from the Printer. Persona C16 Card Printer Service Manual (Rev. 5.0) Fargo Electronics, Inc.

  • Page 186: Sensor Replacement

    Remove the screw (130939) from the Card Sensor Assembly (830135). Disconnect the cable connection from J8 on the Print Circuit Board. Take the Card Sensor Assembly from the Printer. Persona C16 Card Printer Service Manual (Rev. 5.0) Fargo Electronics, Inc.

  • Page 187: Replacing The Upper Ribbon Sensor Assembly (83015111)

    Remove the two screws (130971) that secure the Shield Sensor (810303) to the Sensor Mount Bracket (810221). Take the Ribbon Sensor Assembly from the Printer. Persona C16 Card Printer Service Manual (Rev. 5.0) Fargo Electronics, Inc. Continued on the next page...
  • Page 188 Harness Assembly. Take the Ribbons Sensor Board Assembly from the Printer. When reinstalling, route the wires for the new assembly along the same path as the Head Harness Cable. Persona C16 Card Printer Service Manual (Rev. 5.0) Fargo Electronics, Inc.

  • Page 189: Replacing The Encoder Wheel Sensor Assembly (830149)

    Board from the Power Circuit Board. Remove the screw (130938) from the Slotted Sensor Mount Assembly. Disconnect the cable connector. Take the Slotted Sensor Mount Assembly from the Printer. Persona C16 Card Printer Service Manual (Rev. 5.0) Fargo Electronics, Inc.

  • Page 190: Replacing The Lid Sensor Assembly (810174)

    Use the thumb and index fingers of both hands to carefully pry the Print Circuit Board from the Power Circuit Board. Disconnect the cable connector from J4 on the Print Circuit Board. Take the Lid Sensor Assembly from the Printer. Persona C16 Card Printer Service Manual (Rev. 5.0) Fargo Electronics, Inc.

  • Page 191: Replacing The Ribbon Id Sensor Board Assembly (820543)

    Loosen the top two corner screws (130987) found just behind the top edge of the Rear Cover. Close the Upper Imaging Assembly. Remove the screw (130987) by the Card Exit Ramp. Persona C16 Card Printer Service Manual (Rev. 5.0) Fargo Electronics, Inc. Continued on the next page...
  • Page 192 Use the thumb and index fingers of both hands to carefully pry the Print Circuit Board from the Power Circuit Board. Disconnect the cable connection from J10 on the Print Circuit Board. Take the Ribbon ID Sensor Board Assembly from the Printer. Persona C16 Card Printer Service Manual (Rev. 5.0) Fargo Electronics, Inc.

  • Page 193: Replacing The Lower Ribbon Sensor Assembly - C16 (83012612)

    RESTRICTED USE ONLY Replacing the Lower Ribbon Sensor Assembly — C16 (83012612) Refer to Drawing 83012612 Estimated Repair Time: 15 minutes. Steps Procedures Caution: Turn off the Printer and unplug the power cord from the Printer. Open the Upper Imaging Assembly.

  • Page 194: Roller Replacement

    Remove the two screws (130971) that secure the Print Circuit Board to the two Standoff screws (140047). Remove the screws that hold the Main Board Brackets in place. Persona C16 Card Printer Service Manual (Rev. 5.0) Fargo Electronics, Inc. Continued on the next page...
  • Page 195 Remove the two Drive Roller Bearings (760343) from the Platen Roller Shaft. Guide the Platen Roller through the access opening in the front Side plate and out of the Printer. Persona C16 Card Printer Service Manual (Rev. 5.0) Fargo Electronics, Inc.

  • Page 196: Replacing The Card Feed Roller (D830058) - Center

    Remove the top two corner screws (130987) found just behind the top edge of the Front Cover. Close the Upper Imaging Assembly. Remove the screw (130987) by the Card Exit Ramp. Remove the Front Cover Persona C16 Card Printer Service Manual (Rev. 5.0) Fargo Electronics, Inc. Continued on the next page...
  • Page 197 Guide the shaft forward and out of the rear side plate. Angle the Card Input Roller up. Slide the shaft out of the front side plate. Take the Card Input Roller from the Printer Persona C16 Card Printer Service Manual (Rev. 5.0) Fargo Electronics, Inc.

  • Page 198: Replacing The Card Feed Roller (D830058) - Left

    Remove the top two corner screws (130987) found just behind the top edge of the Front Cover. Close the Upper Imaging Assembly. Remove the screw (130987) by the Card Exit Ramp. Remove the Front Cover Persona C16 Card Printer Service Manual (Rev. 5.0) Fargo Electronics, Inc. Continued on the next page...
  • Page 199 Guide the Shaft forward and out of the rear Sideplate. Angle the Card Input Roller up. Slide the Shaft out of the front Sideplate. Take the Card Input Roller out of the Printer. Persona C16 Card Printer Service Manual (Rev. 5.0) Fargo Electronics, Inc.

  • Page 200: Replacing The Hopper Card Feed Roller (D830024)

    Remove the top two corner screws (130987) found just behind the top edge of the Front Cover. Close the Upper Imaging Assembly. Remove the screw (130987) by the Card Exit Ramp. Remove the Front Cover Persona C16 Card Printer Service Manual (Rev. 5.0) Fargo Electronics, Inc. Continued on the next page...
  • Page 201 Remove the Drive Gear from the roller shaft. Remove the Drive Roller Bearing (760343) from the front Side plate. Slide the Card Feed Roller forward — away from the rear Side plate. Persona C16 Card Printer Service Manual (Rev. 5.0) Fargo Electronics, Inc.

  • Page 202: C11/C16 Idler Spring Removal And Replacement Kit Instructions

    Instructions Refer to Drawing D880153 The C11/C16 Idler Spring Removal and Replacement Kit Instructions (Rev. 1.0) provide installers and technicians with efficient lookup of related procedures, components, and terms. The manual can be used effectively either in soft or hard copy, depending on the preference of the installer or technician.

  • Page 203: Technician Review - Idler Spring Replacement Kit For The C11 Card Printers With The Magnetic Encoder

    Torx Driver Technician Review - Required Tools for both procedures • Phillips Head Screwdriver • Torx T10 Screwdriver • Pliers Persona C16 Card Printer Service Manual (Rev. 5.0) Quantity Fargo Electronics, Inc. Part Number F000170 140040 D830068 F000289 D810050 D810040...

  • Page 204: Technician Review - Removal And Replacement Procedure No. 1

    RESTRICTED USE ONLY Technician Review – Removal and Replacement Procedure No. 1 Removing and replacing the Idler Springs on the C11 Card Printers without the Magnetic Encoder and for all C16 Card Printers Step Procedure Caution: Turn OFF the Printer and unplug the power cord from the Printer.
  • Page 205 RESTRICTED USE ONLY Removing and replacing the Idler Springs on the C11 Card Printers without the Magnetic Encoder and for all C16 Card Printers (continued) Step Procedure Follow these steps to install the new parts: a. Install two (2) spacers (D810050). (Note: Install one (1) spacer on each set of posts.)

  • Page 206: Technician Review - Removal And Replacement Procedure No. 2

    Caution: Turn OFF the Printer and unplug the power cord from the Printer. Turn the Printer over after unplugging the power cord. Remove the two (2) bottom access screws and cover, as shown below. Persona C16 Card Printer Service Manual (Rev. 5.0) Fargo Electronics, Inc. Continued on the next page...
  • Page 207 RESTRICTED USE ONLY Removing and replacing the Idler Springs on the C11 Card Printer with the Magnetic Encoder (continued) Step Procedure Remove the four (4) screws, the Idler Spring (810480), the Roller (810236), and any washers or spacers. Set aside the black spacer (D830033) for later use.
  • Page 208 RESTRICTED USE ONLY Removing and replacing the Idler Springs on the C11 Card Printer with the Magnetic Encoder (continued) Step Procedure Follow these steps to install the new parts for the Idler Spring that is furthest away from the Magnetic Encoder: a.

  • Page 209: Technician Review - Photos Related To Procedures No. 1 And No. 2

    Magnetic Encoder and for all C16 Card Printers Technician Note: This photo displays the replacement in the left to right order necessary to properly install these parts on a C11 without a Magnetic Encoder and on all C16 Card Printers. The oval circle is around the spacers.
  • Page 210 Fargo Electronics, Inc. Technician Review - Replacement parts for the C11 Card Printers without the Magnetic Encoder and for all C16 Card Printers (continued) Technician Note: This photo displays the Springs (D830068) and spacers (D810050) already installed in the Card Printer. The oval circles show where the spacers are installed.

  • Page 211: Technician Review - Replacement Parts For The C11 Card Printers With The Magnetic Encoder

    Technician Note: This photo displays the replacement parts in the left to right order necessary to properly install these parts. This replacement is on the C11 Card Printer with a Magnetic Encoder on the side (that is closest to the card supply stack).
  • Page 212 Technician Review - Replacement parts for the C11 Card Printer with the Magnetic Encoder (continued) Technician Note: Ensure that the black bar is adjusted properly and set to .02-inch or .5mm less than the width of a card. Persona C16 Card Printer Service Manual (Rev. 5.0)

  • Page 213: Section 6: Packing The Card Printer

    Wipe it down with a lint-free cloth. Clean the Printhead with a Printhead pen. Pack the Printer in the original carton and packing materials. Be sure to enclose any necessary paperwork, test cards, etc. Persona C16 Card Printer Service Manual (Rev. 5.0) Fargo Electronics, Inc.

  • Page 214: Section 7: Board Level Diagnostics

    To prevent equipment or media damage, take jewelry off of fingers and hands, as well as thoroughly clean hands to remove oil and debris before working on the Printer. Persona C16 Card Printer Service Manual (Rev. 5.0) Fargo Electronics, Inc.

  • Page 215: Board Errors

    Block a Slot Sensor with a card. c. Depress a switch style Sensor. Persona C16 Card Printer Service Manual (Rev. 5.0) procedure in Section 5, page 164. procedure in Section 5, page 164. Fargo Electronics, Inc.

  • Page 216: Reviewing The Sensor Location And Voltages

    Use this table as a reference tool for Board Level Diagnostics Motor Location Print Drive Stepper Print Headlift Ribbon Drive Persona C16 Card Printer Service Manual (Rev. 5.0) Low Range VDC High Range VDC Present .02 1, 3 Not Depressed (+, -) 0 - .17...

  • Page 217: Section 8: Firmware Upgrades

    Section 8: Firmware Upgrades The purpose of this Technical Update (dated 11/06/2002) was to announce the release of the Persona C16 EPROM Version 1.0.7, as described below. • Improvement No. 1: This new version addresses the issues relating to the printing of resin cards in the Batch Mode.

  • Page 218: Section 9: Fargo Technical Support

    (952) 941-0050 or by fax at (952) 941-1852 for additional, technical assistance. Contact Fargo Technical Support via the Web: http://www.fargo.com/tech_support/contact_tech_support.asp Position a phone near the Printer and Computer so Fargo technicians can help to help troubleshoot the Printer(s). Please have a self-test and a sample card ready when calling Fargo Technical Support.

  • Page 219: Reading The Serial Numbers On A Fargo Printer

    You can determine when your card printer was manufactured by reading directly from the serial number (affixed to your card printer). 1. Year Built: The first two digits in the serial number indicate the year that the printer was manufactured.

  • Page 220: Section 10: Reviewing The C16 Spare Parts List

    RESTRICTED USE ONLY Section 10: Reviewing the C16 Spare Parts List Persona C16 ID Card Printer Recommended Spare Parts List Effective Date: January 2004 For current pricing see http://www.fargopartner.com/support_services/ Category Part Number Belts and Gears 140212 760286 760287 760288 760289...
  • Page 221 Effective Date: January 2004 Category Part Number Belts and 810266 Gears D810049 F000063 F000093 F000094 Persona C16 Card Printer Service Manual (Rev. 5.0) Part Alternate Part Description Description Gear-Card Gear- Card Transport Transport Drive Drive Gear Headlift Gear- Headlift Molded Molded...
  • Page 222 Number Boards 820593 83013312 83015111 830164 A000265 A000293 D810059 Cables 130069 Persona C16 Card Printer Service Manual (Rev. 5.0) Part Alternate Part Description Description Assembly Sensor - Ribbon ID Board Ribbon Assembly ID Sensor Assembly Sensor - Lower Ribbon Board LED...
  • Page 223 D810051 D810054 D830002 Misc. Hardware 080170-30 85690 130050 130063 130200 130201 Persona C16 Card Printer Service Manual (Rev. 5.0) Part Alternate Part Description Description Cover Front Cover Front Assembly - Cover- Assembly - Base Base Plate Plate Cover Back Cover- Rear...
  • Page 224 130883 Hardware 140083 140083 810182 810214 810492 810692 D810050 D830038 D880153 E000480 Persona C16 Card Printer Service Manual (Rev. 5.0) Part Alternate Part Description Description Screw-Thumb Screw-Thumb Printhead shield Foot Rubber Foot Base Plate Bumper Rubber Bumper Foot Rubber Rubber Foot bumper...
  • Page 225 Part Number Motors 810113 830143 830145 830147 D810019 D850425 Printheads 81524 Persona C16 Card Printer Service Manual (Rev. 5.0) Part Alternate Part Description Description Assembly - Motor- Stepper Drive Stepper Motor Assembly - Motor- Headlift Headlift Motor Assembly Assembly -...
  • Page 226 Effective Date: January 2004 Category Part Number Rollers 820457 D830023 D830024 D830058 D880040 Persona C16 Card Printer Service Manual (Rev. 5.0) Part Alternate Part Description Description Roller - Cleaning Roller- Cleaning Assembly Roller Platen Roller- Platen Roller Card Feed Roller- Hopper Input...
  • Page 227 Address: 6533 Flying Cloud Drive, Eden Prairie, MN 55344 U.S.A. Phone: (952) 941-9470 FAX: (952) 941-7836 L000472 Rev. 030224 Persona C16 Card Printer Service Manual (Rev. 5.0) Part Alternate Part Description Description Assembly - Sensor - Slotted Optical Encoder Encoder only- no...

  • Page 228: Glossary Of Terms

    Institute) AS400 An IBM operating system running on a main frame. DTC500 Fargo Printers are built with fonts saved in the Printer memory so users of AS400 can write escape codes and print from the Printer. ASCII (American A standard for processing information in computer processors. An...
  • Page 229 Buffer A block of memory, in the Printer or PC, that holds print files until the processor is ready to print them. Cable...
  • Page 230 Compressed air Air stored in a tank or produced by an aerosol can, delivered by through nozzle at a high speed. Used in the Printer to blow out debris. Contrast The degree of difference in luminance of two areas.
  • Page 231 A small array of mechanical switches installed on the board that can In-line Package be configured to change Printer operations including providing a Switches) variety of self-tests. Persona C16 Card Printer Service Manual (Rev. 5.0) Fargo Electronics, Inc. Continued on the next page...
  • Page 232 Typically, it works as a pass-through device and is connected in serial to the parallel cable. The smallest unit of an image that the Printer is able to produce. The smaller the dot, see dot pitch, the sharper the image.
  • Page 233 The device in the Printer that accepts smart cards with an ISO Station smart card contact station. This allows the user to write to the smart card chip with a standard RS-232 interface in the back of the Printer or with the optional built-in encoder. Edge-to-Edge Refers to the maximum printable area on a card resulting in printed cards with virtually no border.
  • Page 234 The instruction set, stored in chip memory, inside the Printer that controls functional and operational data. Some models require a chip change for updates; some firmware can be changed by reprogramming from the PC. Persona C16 Card Printer Service Manual (Rev. 5.0) Fargo Electronics, Inc. Continued on the next page...
  • Page 235 Increasing the number of dots in a given area increases the darkness even though the individual dots stay the same size. Persona C16 Card Printer Service Manual (Rev. 5.0) Fargo Electronics, Inc. Continued on the next page...
  • Page 236 IC (Integrated Circuit) An electronic device that contains many individual circuits interconnected and placed within a discrete package. ID (Identification) An abbreviation for identification. Persona C16 Card Printer Service Manual (Rev. 5.0) Fargo Electronics, Inc. Continued on the next page...
  • Page 237 Input Any data or material being transferred to the Printer. Input Hopper The area of the Printer that stores the blank cards, ready to print. Intermediate Transfer A thin flexible material coated with a resin material into which the Media (InTM) dye is transferred from the ribbon by the printhead.
  • Page 238 The JIS standard specifies one track on the front. Mag Verify A process to confirm proper magnetic Encoding. After Encoding, the information is read off back and compared to the intended string. Persona C16 Card Printer Service Manual (Rev. 5.0) Fargo Electronics, Inc. Continued on the next page...
  • Page 239 System) computer's operations and applications. The driver used for any given OS will differ from other platforms. The correct version driver must be loaded for the Printer to interface with the OS and the application to print. Output Any product of the Printer including card image, encoded data and lamination.
  • Page 240 Peripheral Any device that is attached externally to a PC. These often share the same data cable or port as a Printer and may be the source of communication problems. Pinch roller A free spinning (non-driven) roller that presses the card against the drive roller, on the opposite side, to ensure an adequate normal force for proper traction.
  • Page 241 Print Job A file of one or more cards for the Printer to print, including image data and Printer functions, transmitted through the parallel interface and at times stored temporarily in the print buffer and spooler.
  • Page 242 The number of elements in the printhead determines Fargo Printer resolution. Persona C16 Card Printer Service Manual (Rev. 5.0) Fargo Electronics, Inc. Continued on the next page...
  • Page 243 An interface standard, established in 1969 by the Electronic Industries Association, regarding the connecting of computer peripherals. Saturation A measure of the degree of color, from gray, with the same brightness. Persona C16 Card Printer Service Manual (Rev. 5.0) Fargo Electronics, Inc. Continued on the next page...
  • Page 244 Printer's memory. Sensor An electro-mechanical/electro-optical device used to indicate a change in state in the Printer such as when a card reaches a certain location. Serial The transfer of data, one bit at a time and in sequential order, communications using a single wire.
  • Page 245 Term Definition Spooling Rather than moving a print job directly to the Printer, the job is written to the disk so that the user can access the application faster while Windows takes care of printing in the background. SS (Start Sentinel) The character denoting the end of a magnetic data string.
  • Page 246 An AC power supply, typically powered by batteries, which Power Supply) provides temporary power to the PC or Printer during an interruption of the supply voltage. Persona C16 Card Printer Service Manual (Rev. 5.0) Fargo Electronics, Inc. Continued on the next page...
  • Page 247 The designation of colored ribbon by the panels of color in the order in which they are printed: Yellow (Y), Magenta (M), Cyan (C), Black (K), Overlay (O), Black (K) (used for backside, black only printing). Persona C16 Card Printer Service Manual (Rev. 5.0) Fargo Electronics, Inc.

  • Page 248: Index

    Bit Density, 107 Bit map, 220 Blank Cards, 18 Blank Output issues, 32, 33 blocked Sensor, 30 Persona C16 Card Printer Service Manual (Rev. 5.0) Fargo Electronics, Inc. Board, 220 Board Level Diagnostics, 206 Boot-up, 220 Buffer, 220 Buffer Single Card option, 92...
  • Page 249 CR-79 Position, 76 CR-80, 222 CR-80 Card Size, 146 CR-80 card size, front/back, 136, 137, 138 CR-90, 222 Persona C16 Card Printer Service Manual (Rev. 5.0) Fargo Electronics, Inc. CSA, 6 CSA Standard 22.2, 6 Cursor, 222 customized ID software applications, 114...
  • Page 250 Engine, 225 Enhanced Communication Port (ECP) mode, 27 Entering the Track Information, 114 Persona C16 Card Printer Service Manual (Rev. 5.0) Fargo Electronics, Inc. EOF (End Of Form), 225 EPP (Enhanced Parallel Port), 225 EPROM (Electronically Programmable Read Only Memory), 225...
  • Page 251 52, 53 increase Printhead heat, 79 Input, 228 Input Hopper, 28, 228 Interface, 9 Persona C16 Card Printer Service Manual (Rev. 5.0) Fargo Electronics, Inc. Interfacing, 67 interference, 26 Intermediate Transfer Media (InTM), 228 internal Printer settings, 98...
  • Page 252 Network, 230 None, 89 None or Monitor option, 97 Oersted (Oe), 230 Offset, 230 Persona C16 Card Printer Service Manual (Rev. 5.0) Fargo Electronics, Inc. Omit Signature Area setting, 121 On LED, 63 onscreen card design, 141 Operating Temperature, 9...
  • Page 253 Printhead, 13, 149, 232 Printhead Assembly, 166 Printhead Cleaning Pen, 150 Printhead Cleaning Pens, 149 Persona C16 Card Printer Service Manual (Rev. 5.0) Fargo Electronics, Inc. Printhead Harness Assembly, 167, 168 printhead power cable, 33 Printing, 23 printing cut off or not centered on card, 59...
  • Page 254 127 Self-test, 63, 235 Sending data to Track 1, 115 Sensor, 235 Persona C16 Card Printer Service Manual (Rev. 5.0) Fargo Electronics, Inc. Sensor Calibrate, 23, 35 Sensor Location and Voltages table, 206 Sensor Testing, 206 Sensors button, 40, 41, 101...
  • Page 255 Update, 237 UPS (Un-interruptible Power Supply), 237 USB (Universal Serial Bus), 238 Using the Image Color tab, 58 Persona C16 Card Printer Service Manual (Rev. 5.0) Fargo Electronics, Inc. Verification radio buttons, 111 Verify data encoded, 46 Vertical adjustment, 100...

  • Page 256: Appendix A: Engineering Drawings

    These drawings are attached to this document in its PDF form for specified Users ONLY. Appendix B: Technical Updates These technical updates have already been incorporated into this service document. Appendix C: Miscellaneous There is no miscellaneous information added to this service document at this time. Persona C16 Card Printer Service Manual (Rev. 5.0)

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