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FARGO electronics CardJet 410 User Manual

Fargo electronics fargo cardjet professional series 410 card printer/encoder and persona cardjettm c7 printer user guide
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Fargo
CardJet™ Professional Series 410 Card
Printer/Encoder and Persona
CardJet™ C7
Printer User Guide (Rev. 5.0)
Part Number: L000418

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Summary of Contents for FARGO electronics CardJet 410

  • Page 1 Fargo CardJet™ Professional Series 410 Card Printer/Encoder and Persona CardJet™ C7 Printer User Guide (Rev. 5.0) Part Number: L000418...
  • Page 2 (952) 941-9470 (800) 459-5636 FAX: (952) 941-7836 www.fargo.com E-mail: sales@fargo.com CardJet 410 Card Printer/Encoder and Persona CardJet C7 Printer User Guide (Rev. 5.0) Fargo Electronics, Inc. Document Title Fargo CardJet Professional Series 410 Card Printer/Encoder and Persona CardJet C7 Printer...

  • Page 3: Introduction To Cardjet

    Rules. You are cautioned that any changes or modifications not expressly approved in this manual could void your authority to operate and/or obtain warranty service for this equipment. CardJet 410 Card Printer/Encoder and Persona CardJet C7 Printer User Guide (Rev. 5.0) Fargo Electronics, Inc.

  • Page 4: How To Use The Manual

    How to use the manual The CardJet Card Printer User Guide (Rev. 5.0) is, in fact, the troubleshooting and field service manual for both the Professional Series CardJet 410 Card Printer/Encoder and the Persona CardJet C7 Card Printer/Encoder. The manual is designed to provide installers and technicians with quick, efficient lookup of related procedures, components and terms.

  • Page 5: Safety Messages (Review Carefully)

    To prevent equipment or media damage, take jewelry off of fingers and hands, as well as thoroughly clean hands to remove oil and debris before working on the Printer. CardJet 410 Card Printer/Encoder and Persona CardJet C7 Printer User Guide (Rev. 5.0) Fargo Electronics, Inc.

  • Page 6: Additional Safety Precautions For Cardjet Technicians (Review Carefully)

    It may be damaged if exposed to static electrical discharges. Discharges may be generated by various means, such as walking on a carpeted floor.) CardJet 410 Card Printer/Encoder and Persona CardJet C7 Printer User Guide (Rev. 5.0) Fargo Electronics, Inc.

  • Page 7: Table Of Contents

    Reviewing the Professional Series CardJet 410 Card Printer/Encoder ___________ 10 Reviewing the Persona CardJet C7 Card Printer/Encoder_____________________ 11 Reviewing the Professional CardJet 410 and Persona C7 ID Card Printers _______ 11 Technician Review of Printer Features _____________________________________ 12 Technician Review of CardJet Specifications ________________________________ 20...
  • Page 8 Selecting the Magnetic Encoding tab (both 410/C7 models)____________________ 120 Using the Verification option under Magnetic Encoding ____________________ 121 Using the Magnetic Track Selection option under Magnetic Encoding _________ 122 CardJet 410 Card Printer/Encoder and Persona CardJet C7 Printer User Guide (Rev. 5.0) Fargo Electronics, Inc.
  • Page 9 Section 5: Fargo Technical Support ______________________________________ 163 Contacting Fargo Technical Support ______________________________________ 163 Section 6: Reviewing the Spare Parts List _________________________________ 164 Glossary of Terms _____________________________________________________ 165 Index ________________________________________________________________ 178 CardJet 410 Card Printer/Encoder and Persona CardJet C7 Printer User Guide (Rev. 5.0) Fargo Electronics, Inc.

  • Page 10: Section 1: Technician Overview

    Cartridge load color (YMC) and black (K) inks • Cartridge load blank cards • 50 card capacity Output Hopper • 100-card Card Cartridge Optional features: • High-coercivity magnetic stripe encoding CardJet 410 Card Printer/Encoder and Persona CardJet C7 Printer User Guide (Rev. 5.0) Fargo Electronics, Inc.

  • Page 11: Reviewing The Persona Cardjet C7 Card Printer/Encoder

    • Camera/Tripod • Software Available with Mag Bundle CardJet 410 Card Printer/Encoder and Persona CardJet C7 Printer User Guide (Rev. 5.0) Fargo Electronics, Inc. Persona CardJet C7 Card Printer 50-card capacity Card Cartridge Optional Hi-Co Magnetic Stripe Encoding Persona Series Look and Color (Ice Blue)

  • Page 12: Technician Review Of Printer Features

    (Note: An external Card Output Hopper is provided if the Printer model includes the Magnetic Stripe Encoding Module.) CardJet 410 Card Printer/Encoder and Persona CardJet C7 Printer User Guide (Rev. 5.0) Fargo Electronics, Inc.
  • Page 13 RESTRICTED USE ONLY Fargo Electronics, Inc. Technician Review of Printer Features (continued) See the Cleaning the Ink Cartridges and Ink Cartridge Cradle procedure on page 147. CardJet 410 Card Printer/Encoder and Persona CardJet C7 Printer User Guide (Rev. 5.0)
  • Page 14 (Note: Avoid pressing multiple buttons simultaneously or pressing and holding a button or combination of buttons.) See the Interpreting the LED Lights procedure on page 76. CardJet 410 Card Printer/Encoder and Persona CardJet C7 Printer User Guide (Rev. 5.0) Fargo Electronics, Inc.
  • Page 15 RESTRICTED USE ONLY Fargo Electronics, Inc. Technician Review of Printer Features (continued) CANCEL CARD POWER Button Button / Button / CardJet 410 Card Printer/Encoder and Persona CardJet C7 Printer User Guide (Rev. 5.0)
  • Page 16 LED will then flash until the Ink Cartridge is installed. These two lights will not flash simultaneously.) See the Interpreting the LED Lights procedure on page 76. CardJet 410 Card Printer/Encoder and Persona CardJet C7 Printer User Guide (Rev. 5.0) Fargo Electronics, Inc.
  • Page 17 Troubleshooting Instructions. See Section 2): 1. Correct the condition and close the Top Cover to continue printing. See the Interpreting the LED Lights procedure on page 76. CardJet 410 Card Printer/Encoder and Persona CardJet C7 Printer User Guide (Rev. 5.0) Fargo Electronics, Inc.
  • Page 18 Printer level. If a card is left within the Printer after a print job is canceled, it will automatically be ejected.) Card Input Load the Card Cartridges into this Hopper. See Loading the Card Cartridge Hopper on page 39. CardJet 410 Card Printer/Encoder and Persona CardJet C7 Printer User Guide (Rev. 5.0) Fargo Electronics, Inc.
  • Page 19 28. Connect to a Windows PC with a USB cable. See Connecting the Card Interface Printer to the Computer on page 26. Port CardJet 410 Card Printer/Encoder and Persona CardJet C7 Printer User Guide (Rev. 5.0) Fargo Electronics, Inc.

  • Page 20: Technician Review Of Cardjet Specifications

    UL-GS mark. License Number: TBD The Card Printer is listed under UL 60950 INFORMATION TECHNOLOGY EQUIPMENT. File Number: E145118, Volume 1, Section 19 CardJet 410 Card Printer/Encoder and Persona CardJet C7 Printer User Guide (Rev. 5.0) Fargo Electronics, Inc.

  • Page 21: Reviewing The Agency Listings

    Do not attempt any work on the Card Printer’s interior unless you have first unplugged the unit. CardJet 410 Card Printer/Encoder and Persona CardJet C7 Printer User Guide (Rev. 5.0) Fargo Electronics, Inc.

  • Page 22: Reviewing The Technical Specifications

    Black: 900 prints (750 for Persona C7) See the Selecting the Print Quality (Best, Normal or Fast print modes) procedure on page 106. CardJet 410 Card Printer/Encoder and Persona CardJet C7 Printer User Guide (Rev. 5.0) Fargo Electronics, Inc. Continued on the next page...
  • Page 23 See the Selecting the Print Quality (Best, Normal or Fast print modes) procedure on page 106. Printer Drivers Windows 98 / Me / 2000 / XP CardJet 410 Card Printer/Encoder and Persona CardJet C7 Printer User Guide (Rev. 5.0) Fargo Electronics, Inc. Continued on the next page...
  • Page 24 2 year – Professional • 1 year – Persona Indicate to refer to price list. Weight 19.4 lbs. / 8.8 kg CardJet 410 Card Printer/Encoder and Persona CardJet C7 Printer User Guide (Rev. 5.0) Fargo Electronics, Inc. Continued on the next page...

  • Page 25: Technician Review Of Cardjet Card Printer Setup

    Should this occur, print quality may not be optimum. Leave the unit turned OFF in a warm, dry room for several hours before using. This will allow the moisture to evaporate.) CardJet 410 Card Printer/Encoder and Persona CardJet C7 Printer User Guide (Rev. 5.0) Fargo Electronics, Inc.

  • Page 26: Connecting The Card Printer To The Computer

    Connect the smaller end of the USB cable to the Printer's USB port. Connect the other end of the cable to the back of the PC at an available USB port. CardJet 410 Card Printer/Encoder and Persona CardJet C7 Printer User Guide (Rev. 5.0) Fargo Electronics, Inc.

  • Page 27: Opening The Top Cover To The Card Printer

    Printer's Ink Cartridge Cradle will move to the center position whenever the Top Cover is open. The Top Cover must be closed securely in order for the Printer to operate. CardJet 410 Card Printer/Encoder and Persona CardJet C7 Printer User Guide (Rev. 5.0) Fargo Electronics, Inc.

  • Page 28: Powering Up The Card Printer

    Printer will not be used for a long period of time, unplug the power cable to the Card Printer to ensure that all power is disconnected from the unit.) CardJet 410 Card Printer/Encoder and Persona CardJet C7 Printer User Guide (Rev. 5.0) Fargo Electronics, Inc.

  • Page 29: Reviewing The Printer Driver Operator Interface

    Technicians can access the Printer Driver window by selecting Start button > Settings > Printers > CardJet Professional 410 Card Printer (right click) or CardJet Persona C7 Card Printer (right click) > Printing Preferences to bring up the CardJet 410 Card Printer Printing Preferences window.
  • Page 30 RESTRICTED USE ONLY Fargo Electronics, Inc. Reviewing the Printer Driver Operator Interface (continued) See Section 3: Printer Adjustments for more detailed procedures. CardJet 410 Card Printer/Encoder and Persona CardJet C7 Printer User Guide (Rev. 5.0)
  • Page 31 Shift Data Left (checkbox). Also provides a Default button. Interfacing with the Print Supplies tab: Access the Print Supplies tab via the CardJet 410 or Persona C7 Card Printer Printing Preferences windows. See the Selecting the Print Supplies tab on page 129.

  • Page 32: Reviewing The Printer Properties Window

    RESTRICTED USE ONLY Fargo Electronics, Inc. Reviewing the Printer Properties window Access the Professional Series CardJet 410 or Persona CardJet C7 Card Printer Properties window via Start > Settings > Printers > Properties in order to input appropriate Printer Property information.

  • Page 33: Technician Review Of Ink And Card Cartridges

    This section explains these materials in detail and also explains how each is loaded into the Printer. Refer to the Technician Handbook for CardJet Card Printers in this section. CardJet 410 Card Printer/Encoder and Persona CardJet C7 Printer User Guide (Rev. 5.0)

  • Page 34: Reviewing The Ink Cartridges

    Ink Cartridge Cradle has returned to its home position on the right side of the Printer. (Note: The Ink Cartridges will dry out if not stored in their home position.) CardJet 410 Card Printer/Encoder and Persona CardJet C7 Printer User Guide (Rev. 5.0) Fargo Electronics, Inc.

  • Page 35: Loading The Ink Cartridges

    Open the Top Cover by lifting up on the cover and tilting the cover back into its fully open position. The Ink Cartridge Cradle will move to the center position. CardJet 410 Card Printer/Encoder and Persona CardJet C7 Printer User Guide (Rev. 5.0) Fargo Electronics, Inc.
  • Page 36 Touching these parts will result in clogs, ink failure and bad electrical connection. Also, do NOT remove the copper strips, which are required electrical contacts. CardJet 410 Card Printer/Encoder and Persona CardJet C7 Printer User Guide (Rev. 5.0) Fargo Electronics, Inc.
  • Page 37 Printer and the Ink LED light will turn off indicating that the Ink Cartridges are installed and ready for printing.) See the Interpreting the LED Lights procedure on page 76. CardJet 410 Card Printer/Encoder and Persona CardJet C7 Printer User Guide (Rev. 5.0) Fargo Electronics, Inc.

  • Page 38: Reviewing The Card Cartridges

    Keep all Card Cartridges in their original packaging, at room temperature (60-78° F or 15.6-26.6° C), until you need to use them. • Do NOT drop Card Cartridges and cause them to break and become unusable. CardJet 410 Card Printer/Encoder and Persona CardJet C7 Printer User Guide (Rev. 5.0) Fargo Electronics, Inc.

  • Page 39: Loading The Card Cartridge

    Cartridge needs to be installed by flashing the Card LED light.) See the Interpreting the LED Lights procedure on page 76. Remove the Card Cartridge from its packaging. CardJet 410 Card Printer/Encoder and Persona CardJet C7 Printer User Guide (Rev. 5.0) Fargo Electronics, Inc.
  • Page 40 Cartridge is ready for printing.) Caution: When not in use, keep the Card Cartridge in place to prevent dust from accumulating on the Drive Rollers. CardJet 410 Card Printer/Encoder and Persona CardJet C7 Printer User Guide (Rev. 5.0) Fargo Electronics, Inc.

  • Page 41: Printing The Test Print (After Installing Ink And Card Cartridges)

    Printer. See Selecting the Test Printer button on page 141. (Note: After a few seconds, the following test image will begin printing.) CardJet 410 Card Printer/Encoder and Persona CardJet C7 Printer User Guide (Rev. 5.0) Fargo Electronics, Inc.

  • Page 42: Technician Handbook For Cardjet Card Printers

    The Black Ink Cartridge provides enough ink for a minimum of 900 cards. Cartridge • CardJet 410: 900 card minimum • Persona C7: 750 card minimum CardJet 410 Card Printer/Encoder and Persona CardJet C7 Printer User Guide (Rev. 5.0) Fargo Electronics, Inc. Continued on the next page...
  • Page 43 LED will then flash until the Ink Cartridge is installed. These two lights will not flash simultaneously.) See the Interpreting the LED Lights procedure on page 76. CardJet 410 Card Printer/Encoder and Persona CardJet C7 Printer User Guide (Rev. 5.0) Fargo Electronics, Inc. Continued on the next page...
  • Page 44 Recovery (both 410/C7 models) See the description (above) for the Cancel button. CANCEL Button CardJet 410 Card Printer/Encoder and Persona CardJet C7 Printer User Guide (Rev. 5.0) CARD POWER Button / Button / Fargo Electronics, Inc.
  • Page 45 The LED error light indicates an incorrect Card Cartridge installation. (incorrectly See the Interpreting the LED Lights procedure on page 76. installed; LED error light) CardJet 410 Card Printer/Encoder and Persona CardJet C7 Printer User Guide (Rev. 5.0) Fargo Electronics, Inc. Continued on the next page...
  • Page 46 Cartridge in the Printer is out of ink. Troubleshooting Instructions. See Section 2): • Replace the Cartridge and close the cover to print. CardJet 410 Card Printer/Encoder and Persona CardJet C7 Printer User Guide (Rev. 5.0) Fargo Electronics, Inc. Continued on the next page...
  • Page 47 The Card Cartridge can be used to monitor card levels because it is Monitoring (via transparent and the Operator can see directly into the Cartridge. Card Cartridge) CardJet 410 Card Printer/Encoder and Persona CardJet C7 Printer User Guide (Rev. 5.0) Fargo Electronics, Inc. Continued on the next page...
  • Page 48 Card Sensor An electro-mechanical/electro-optical device used to indicate a change in state in the Printer such as when a card reaches a certain location. CardJet 410 Card Printer/Encoder and Persona CardJet C7 Printer User Guide (Rev. 5.0) Fargo Electronics, Inc.
  • Page 49 The Lid Sensor is a reflective Sensor used to detect if the cover is open. It can be affected by direct sunlight. CardJet 410 Card Printer/Encoder and Persona CardJet C7 Printer User Guide (Rev. 5.0) Fargo Electronics, Inc. Continued on the next page...
  • Page 50 Detect card edge: The Fargo Controller detects if there was a leading or trailing edge of a card detected. CardJet 410 Card Printer/Encoder and Persona CardJet C7 Printer User Guide (Rev. 5.0) Fargo Electronics, Inc. Continued on the next page...
  • Page 51 (See Ink LED The remainder of the print job is restarted when a new Cartridge is and Error correctly installed. Messages) CardJet 410 Card Printer/Encoder and Persona CardJet C7 Printer User Guide (Rev. 5.0) Fargo Electronics, Inc. Continued on the next page...
  • Page 52 Encoding Retry option is provided for the Operator via an on-screen button that correctly initiates an attempt to re-encode the card when selected. CardJet 410 Card Printer/Encoder and Persona CardJet C7 Printer User Guide (Rev. 5.0) Fargo Electronics, Inc. Continued on the next page...
  • Page 53 Windows recognizes three (3) USB devices: the Print Engine, the Fargo Controller and an on-Board USB hub (needed to split USB upstream into three USB downstream channels). CardJet 410 Card Printer/Encoder and Persona CardJet C7 Printer User Guide (Rev. 5.0) Fargo Electronics, Inc. Continued on the next page...
  • Page 54 Cartridge via the Card LED before running out of cards. Detection (See The printing will continue when the Card Cartridge is replaced with a Card LED) legal Cartridge. CardJet 410 Card Printer/Encoder and Persona CardJet C7 Printer User Guide (Rev. 5.0) Fargo Electronics, Inc. Continued on the next page...
  • Page 55 Cartridge Requirements: The Printer will require both the color, dye Ink Cartridge and the black pigment Ink Cartridge to function. CardJet 410 Card Printer/Encoder and Persona CardJet C7 Printer User Guide (Rev. 5.0) Fargo Electronics, Inc. Continued on the next page...
  • Page 56 1.) Troubleshooting Instructions. See Section 2): 1. Correct the condition and close the Top Cover to continue printing. CardJet 410 Card Printer/Encoder and Persona CardJet C7 Printer User Guide (Rev. 5.0) Fargo Electronics, Inc. Continued on the next page...
  • Page 57 LED and that printing are restarted when the Ink Cartridge is replaced with a good Cartridge. CardJet 410 Card Printer/Encoder and Persona CardJet C7 Printer User Guide (Rev. 5.0) Fargo Electronics, Inc. Continued on the next page...
  • Page 58 LED and on-screen message. • The printing will continue when the Card Cartridge is replaced with a good Cartridge. CardJet 410 Card Printer/Encoder and Persona CardJet C7 Printer User Guide (Rev. 5.0) Fargo Electronics, Inc. Continued on the next page...
  • Page 59 Magnetic Encoding and Print Supplies tabs to make appropriate selections, as described below and (in more detail) in Section 3: Printer Adjustments. CardJet 410 Card Printer/Encoder and Persona CardJet C7 Printer User Guide (Rev. 5.0) Fargo Electronics, Inc. Continued on the next page...
  • Page 60 117. Use the Image Position tab to select Horizontal and Vertical positioning (right and left arrows) of the cards. CardJet 410 Card Printer/Encoder and Persona CardJet C7 Printer User Guide (Rev. 5.0) Fargo Electronics, Inc. Continued on the next page...
  • Page 61 Color Ink Cartridge Reorder Number, Black Ink Cartridge Reorder Number and the Card Cartridge Reorder Number. CardJet 410 Card Printer/Encoder and Persona CardJet C7 Printer User Guide (Rev. 5.0) Fargo Electronics, Inc. Continued on the next page...
  • Page 62 Cartridge and reports that it is illegal via the Ink LED and that printing are restarted when the Ink Cartridge is replaced with a good Cartridge. CardJet 410 Card Printer/Encoder and Persona CardJet C7 Printer User Guide (Rev. 5.0) Fargo Electronics, Inc. Continued on the next page...
  • Page 63 Card LED) and a PC on-screen error message indicating a card feeding error (via the Driver Operator interface). CardJet 410 Card Printer/Encoder and Persona CardJet C7 Printer User Guide (Rev. 5.0) Fargo Electronics, Inc. Continued on the next page...
  • Page 64 Printer Top Cover is opened during the print process, the Firmware will trap the condition and will put the Printer into a safe pause mode.) CardJet 410 Card Printer/Encoder and Persona CardJet C7 Printer User Guide (Rev. 5.0) Fargo Electronics, Inc. Continued on the next page...
  • Page 65 See the description (above) for the Power button / LED. CANCEL CARD Button Button / CardJet 410 Card Printer/Encoder and Persona CardJet C7 Printer User Guide (Rev. 5.0) POWER Button / Continued on the next page Fargo Electronics, Inc.
  • Page 66 LED flash. (Note: It resumes without error after an Ink Cartridge is replaced if ink runs out in the middle of a batch print.) CardJet 410 Card Printer/Encoder and Persona CardJet C7 Printer User Guide (Rev. 5.0) Fargo Electronics, Inc. Continued on the next page...
  • Page 67 2. Select the normal Printer Driver preference options and start a print job. Ensure that the cards are printed with acceptable color reproduction and image placement. CardJet 410 Card Printer/Encoder and Persona CardJet C7 Printer User Guide (Rev. 5.0) Fargo Electronics, Inc. Continued on the next page...
  • Page 68 2. Select the normal Printer Driver preference options and start a print job. Ensure that the cards are printed with acceptable color reproduction and image placement. CardJet 410 Card Printer/Encoder and Persona CardJet C7 Printer User Guide (Rev. 5.0) Fargo Electronics, Inc. Continued on the next page...
  • Page 69 Maintenance The Operator should not need to service or maintain this Printer. (both 410/C7 models) CardJet 410 Card Printer/Encoder and Persona CardJet C7 Printer User Guide (Rev. 5.0) Fargo Electronics, Inc. Continued on the next page...
  • Page 70 Observe and record the Printer and PC screen responses when the card is printed. The Ink LED should return to normal. The Printer should resume printing the print job. CardJet 410 Card Printer/Encoder and Persona CardJet C7 Printer User Guide (Rev. 5.0) Fargo Electronics, Inc. Continued on the next page...
  • Page 71 Operating Instruction. See Sections 2 and 3): 1. Close the Printer Top Cover to restart the Printer operation and continue printing cards. CardJet 410 Card Printer/Encoder and Persona CardJet C7 Printer User Guide (Rev. 5.0) Fargo Electronics, Inc. Continued on the next page...
  • Page 72 Windows recognizes three (3) USB devices: the Print Engine, the Fargo Controller and an on-Board USB hub (needed to split USB upstream into three USB downstream channels). CardJet 410 Card Printer/Encoder and Persona CardJet C7 Printer User Guide (Rev. 5.0) Fargo Electronics, Inc.

  • Page 73: Section 2: Troubleshooting Guidelines

    To prevent equipment or media damage, take jewelry off of fingers and hands, as well as thoroughly clean hands to remove oil and debris before working on the Printer. CardJet 410 Card Printer/Encoder and Persona CardJet C7 Printer User Guide (Rev. 5.0) Fargo Electronics, Inc.

  • Page 74: Additional Safety Precautions For Cardjet Technicians (Review Carefully)

    It may be damaged if exposed to static electrical discharges. Discharges may be generated by various means, such as walking on a carpeted floor.) CardJet 410 Card Printer/Encoder and Persona CardJet C7 Printer User Guide (Rev. 5.0) Fargo Electronics, Inc.
  • Page 75 Danger: You must unplug the power cable to the Card Printer to ensure that all power is disconnected from the unit. Do not attempt any work on the Card Printer’s interior unless you have first unplugged the unit. CardJet 410 Card Printer/Encoder and Persona CardJet C7 Printer User Guide (Rev. 5.0)

  • Page 76: Interpreting The Led Lights

    Card Ink LED On solid Flashing CardJet 410 Card Printer/Encoder and Persona CardJet C7 Printer User Guide (Rev. 5.0) Fargo Electronics, Inc. Cause / Solution Printer is ON and READY to print. Indicates the Printer is processing a print job. This...
  • Page 77 Power Card On solid Flashing CardJet 410 Card Printer/Encoder and Persona CardJet C7 Printer User Guide (Rev. 5.0) Cause / Solution Indicates you need to check the status of the Card Cartridge and/or the card being used for the current print job.
  • Page 78 Card Ink LED Cause / Solution On solid Flashing Indicates you need to check the status of the Ink CardJet 410 Card Printer/Encoder and Persona CardJet C7 Printer User Guide (Rev. 5.0) Cartridges. This LED will flash when: • The Top Cover is open. When open, the Ink Cartridge will move to the install position.

  • Page 79: Reviewing The Fargo Controller Error Types

    The Driver shows an error message with detailed explanation of the error condition. Error The Driver will post corresponding error messages again (as generated). Repeated CardJet 410 Card Printer/Encoder and Persona CardJet C7 Printer User Guide (Rev. 5.0) Fargo Electronics, Inc.

  • Page 80: Reviewing The Error Messages For Printer Drivers

    The Cancel button cancels the job at Printer and at PC. Help This Help button opens the Help file, which is a link to the appropriate topic of the HTML Online Operator’s Guide. CardJet 410 Card Printer/Encoder and Persona CardJet C7 Printer User Guide (Rev. 5.0) Fargo Electronics, Inc.

  • Page 81: Reviewing The Error Messages Windows 98Se/Me/2000/Xp Printer Drivers

    (Note: The error code is X.) Error Code: 6 (displayed on lower left) CardJet 410 Card Printer/Encoder and Persona CardJet C7 Printer User Guide (Rev. 5.0) Fargo Electronics, Inc. Solution Install the Cartridge to print or cancel printing by pressing the Cancel button on the front of the Printer.
  • Page 82 Printer is out of cards. Error Code: 15 (displayed on lower left) CardJet 410 Card Printer/Encoder and Persona CardJet C7 Printer User Guide (Rev. 5.0) Fargo Electronics, Inc. Solution Install the Cartridge, then press the Card button on the front of the Printer to print or cancel printing.
  • Page 83 (The Firmware Error Code: 22 reports an illegal state.) (displayed on lower left) CardJet 410 Card Printer/Encoder and Persona CardJet C7 Printer User Guide (Rev. 5.0) Fargo Electronics, Inc. Solution Consider having a replacement Cartridge available. To order...
  • Page 84 No tag is present. • It cannot read the tag. • The tag is corrupted. CardJet 410 Card Printer/Encoder and Persona CardJet C7 Printer User Guide (Rev. 5.0) Fargo Electronics, Inc. Solution Replace the Cartridge with a certified Cartridge and close the Top Cover to print.
  • Page 85 Ink Cartridge Id. • Persona supplies are installed into a Professional model. CardJet 410 Card Printer/Encoder and Persona CardJet C7 Printer User Guide (Rev. 5.0) Fargo Electronics, Inc. Solution Replace with the proper Cartridge and close the Top Cover to print.
  • Page 86 Card Cartridge. Displays a No Paper Fed error. Error Code: 20 (displayed on lower left) CardJet 410 Card Printer/Encoder and Persona CardJet C7 Printer User Guide (Rev. 5.0) Fargo Electronics, Inc. Solution and Related Service Procedure Check under the Printer’s Top Cover for a card jam or other obstruction.

  • Page 87: Reviewing The Error Messages For The Magnetic Encoding Module

    Encoding Module After the Cancel button is clicked, there is a cancelled card in the Encoding Module. CardJet 410 Card Printer/Encoder and Persona CardJet C7 Printer User Guide (Rev. 5.0) Fargo Electronics, Inc. Solution Reposition the card under the encoder’s roller and click on the Retry button to try encoding again.

  • Page 88: Troubleshooting With Printer Components

    Operator of the empty Ink Cartridge via the Ink LED. • Technician Note: Ensure that the remainder of the print job is restarted when a new Cartridge is correctly installed. CardJet 410 Card Printer/Encoder and Persona CardJet C7 Printer User Guide (Rev. 5.0) Fargo Electronics, Inc.
  • Page 89 LED. • Technician Note: Ensure that printing continues and that printing are restarted when the Ink Cartridge is replaced with a legal Cartridge. CardJet 410 Card Printer/Encoder and Persona CardJet C7 Printer User Guide (Rev. 5.0) Fargo Electronics, Inc.

  • Page 90: Troubleshooting With The Printer Driver Ink Fuel Gauges

    Prints an image when the Operator provides Magnetic Encoding as part of the requested card image data via the Driver software. • Encodes HiCo Magnetic Encoding data onto a magnetic strip on each card. CardJet 410 Card Printer/Encoder and Persona CardJet C7 Printer User Guide (Rev. 5.0) Fargo Electronics, Inc.

  • Page 91: Troubleshooting With The Error Messages

    CardJet 410 Card Printer/Encoder and Persona CardJet C7 Printer User Guide (Rev. 5.0) Fargo Electronics, Inc.

  • Page 92: Troubleshooting With The Printer Connections

    Technician Note: Ensure that the cards are printed with acceptable color reproduction and image placement when the Operator selects normal Printer Driver preference options and initiates a print job. CardJet 410 Card Printer/Encoder and Persona CardJet C7 Printer User Guide (Rev. 5.0) Fargo Electronics, Inc.

  • Page 93: Troubleshooting The Card Jam

    Technician Note: Ensure that the Printer will restart the operation and will continue printing cards after the Operator closes the Printer Top Cover. See CardJet Engineering Drawing R400019 in the appendix. CardJet 410 Card Printer/Encoder and Persona CardJet C7 Printer User Guide (Rev. 5.0) Fargo Electronics, Inc.

  • Page 94: Resolving The Cardjet Card Printer Problems

    Make certain that the Printer cable is securely connected. (Note: An error message in the software application telling you that the Printer is not responding is often due to a missing or defective interface cable.) CardJet 410 Card Printer/Encoder and Persona CardJet C7 Printer User Guide (Rev. 5.0) Fargo Electronics, Inc.

  • Page 95: Resolving The Bar Code Problems

    Resolving the Off-center Card Printing problems Use the Image Position tab in the Driver to precisely center the image. See the Selecting the Image Position tab on page 117. CardJet 410 Card Printer/Encoder and Persona CardJet C7 Printer User Guide (Rev. 5.0) Fargo Electronics, Inc.

  • Page 96: Resolving The Pixelated Or Grainy Id Card Photo Problems

    If capturing images with a digital camera or video camera, be sure the camera has a high enough resolution for photos to be printed at about the same size at which they were captured. CardJet 410 Card Printer/Encoder and Persona CardJet C7 Printer User Guide (Rev. 5.0) Fargo Electronics, Inc.

  • Page 97: Section 3: Printer Adjustments

    To prevent equipment or media damage, take jewelry off of fingers and hands, as well as thoroughly clean hands to remove oil and debris before working on the Printer. CardJet 410 Card Printer/Encoder and Persona CardJet C7 Printer User Guide (Rev. 5.0) Fargo Electronics, Inc.

  • Page 98: Additional Safety Precautions For Cardjet Technicians (Review Carefully)

    It may be damaged if exposed to static electrical discharges. Discharges may be generated by various means, such as walking on a carpeted floor.) CardJet 410 Card Printer/Encoder and Persona CardJet C7 Printer User Guide (Rev. 5.0) Fargo Electronics, Inc.

  • Page 99: Installing The Windows Printer Driver

    The CD will automatically open (if it does not open, go the procedure on the next page.). Click on the photo of the specific Printer model to begin installation. CardJet 410 Card Printer/Encoder and Persona CardJet C7 Printer User Guide (Rev. 5.0) Fargo Electronics, Inc.

  • Page 100: Resolving The Unopened Cd Installer Program Problem

    Printer model to begin installation. (Note: Follow the on-screen instructions to complete installation. Once installed, the Card Printer icon for the specific Printer model will appear in the Printers folder.) CardJet 410 Card Printer/Encoder and Persona CardJet C7 Printer User Guide (Rev. 5.0) Fargo Electronics, Inc.

  • Page 101: Installing The Printer Driver Updates

    Access the Fargo Website at www.Fargo.com in order to download Printer Driver updates. (Note: The following instructions explain how to download and install updated Printer Drivers.) CardJet 410 Card Printer/Encoder and Persona CardJet C7 Printer User Guide (Rev. 5.0) Fargo Electronics, Inc.

  • Page 102: Downloading The Printer Driver Files

    (Note: The archive will unzip itself, revealing its contents as a new list of files within the folder.) CardJet 410 Card Printer/Encoder and Persona CardJet C7 Printer User Guide (Rev. 5.0) Fargo Electronics, Inc.

  • Page 103: Setting Up The Printer Driver

    To change or verify the appropriate Printer Driver options for the print job, please refer to the topics describing each of the Printer Driver's tabs. CardJet 410 Card Printer/Encoder and Persona CardJet C7 Printer User Guide (Rev. 5.0) Fargo Electronics, Inc.

  • Page 104: Printer Driver Options

    Certified Supplies. To order additional materials, please contact the Fargo authorized reseller. Select Start > Settings > Printers > Printers window > CardJet 410 or CardJet C7 Card Printer Printing Preferences window to access the CardJet Printer Driver tabs, as shown below.

  • Page 105: Selecting The Card Tab Window

    Fargo Electronics, Inc. Selecting the Card tab window Select the Card tab to bring up the Card window (same in both 410/C7 models). Go to the next page. CardJet 410 Card Printer/Encoder and Persona CardJet C7 Printer User Guide (Rev. 5.0)

  • Page 106: Selecting The Print Quality (Best, Normal Or Fast Print Modes)

    Over the edge printing is supported. The printed card is dry to the touch and does not transfer ink to hands or clothing within 5 seconds of printing. CardJet 410 Card Printer/Encoder and Persona CardJet C7 Printer User Guide (Rev. 5.0) Fargo Electronics, Inc.
  • Page 107 RESTRICTED USE ONLY Fargo Electronics, Inc. Selecting the Print Quality (Best, Normal or Fast print modes) (continued) CardJet 410 Card Printer/Encoder and Persona CardJet C7 Printer User Guide (Rev. 5.0)

  • Page 108: Using The Default Card Size

    Note that CR-80 (3.407” x 2.147” / 86.6 mm x 54.6 mm) is pre-selected under the Card Size dropdown menu as the only default card size for this Card Printer. CardJet 410 Card Printer/Encoder and Persona CardJet C7 Printer User Guide (Rev. 5.0) Fargo Electronics, Inc.

  • Page 109: Selecting The Orientation (Portrait Or Landscape)

    Select Portrait to cause the card to print in a vertical orientation. Select Landscape to cause the card to print in a horizontal orientation, as shown on the below. CardJet 410 Card Printer/Encoder and Persona CardJet C7 Printer User Guide (Rev. 5.0) Fargo Electronics, Inc.

  • Page 110: Selecting The Rotate Front By 180 Degrees Option

    Image 180° option is set the Driver will not perform the 180 degree rotation). Specifying the Copies Specifies the number of copies to be printed, as shown above. CardJet 410 Card Printer/Encoder and Persona CardJet C7 Printer User Guide (Rev. 5.0) Fargo Electronics, Inc.

  • Page 111: Clicking On The About Button

    Fargo Electronics, Inc. Clicking on the About button Click on this About button to open a dialog box containing the copyright and version information about this Printer Driver software. CardJet 410 Card Printer/Encoder and Persona CardJet C7 Printer User Guide (Rev. 5.0)

  • Page 112: Selecting The Image Color Tab

    Do not select this option if you are not printing bar codes or if you are printing bar codes which will be read by a visible-light scanner. CardJet 410 Card Printer/Encoder and Persona CardJet C7 Printer User Guide (Rev. 5.0) Fargo Electronics, Inc.

  • Page 113: Selecting The Color Quality Under The Image Color Tab

    Select the Automatic Image Enhancement checkbox, to select a predetermined color correction mode based on HP's model optimized for Fargo. Do not select the Automatic Image Enhancement to select a manual enhancement. CardJet 410 Card Printer/Encoder and Persona CardJet C7 Printer User Guide (Rev. 5.0) Fargo Electronics, Inc.

  • Page 114: Selecting The Color Quality

    Lighter brightness. • Move the Color Tone slide to the left for Cooler color tone and to the right for Warmer color tone. (Note: .) CardJet 410 Card Printer/Encoder and Persona CardJet C7 Printer User Guide (Rev. 5.0) Fargo Electronics, Inc.

  • Page 115: Selecting The Print In Grayscale Checkbox

    This option forces all black pixels to be printed with both the YMC and the black pigmented pens. • This mode will apply a minimum amount of pigmented black to minimize smudging of the pigmented inks. CardJet 410 Card Printer/Encoder and Persona CardJet C7 Printer User Guide (Rev. 5.0) Fargo Electronics, Inc.

  • Page 116: Selecting The Default Button

    RESTRICTED USE ONLY Fargo Electronics, Inc. Selecting the Default button This button returns all Print Quality and Color Quality settings to their factory settings. CardJet 410 Card Printer/Encoder and Persona CardJet C7 Printer User Guide (Rev. 5.0)

  • Page 117: Selecting The Image Position Tab

    RESTRICTED USE ONLY Selecting the Image Position tab In both 410/C7 models, the Image Position controls allow you to adjust the position of the overall print area to be precisely centered on a card. In most cases this adjustment is only necessary if you are printing a full-bleed image and are consistently getting a white border on one of the card edges.

  • Page 118: Using The Vertical And Horizontal Adjustment Arrows

    The following diagram represents how the printed image will move in relation to the fixed card position as positive and negative image placement values are entered. CardJet 410 Card Printer/Encoder and Persona CardJet C7 Printer User Guide (Rev. 5.0) Fargo Electronics, Inc.
  • Page 119 (Note: The direction the Vertical and Horizontal adjustment arrows point within the Image Position window are representative of the direction the printed image moves.) CardJet 410 Card Printer/Encoder and Persona CardJet C7 Printer User Guide (Rev. 5.0) Fargo Electronics, Inc.

  • Page 120: Selecting The Magnetic Encoding Tab (Both 410/C7 Models)

    Select the Magnetic Encoding tab to display options for controlling the magnetic stripe encoding process. (Note: The following describes these options and the Printer's Magnetic Encoding process.) CardJet 410 Card Printer/Encoder and Persona CardJet C7 Printer User Guide (Rev. 5.0) Fargo Electronics, Inc.

  • Page 121: Using The Verification Option Under Magnetic Encoding

    LCD display (stating that the magnetic data could not be verified). (Note: When this occurs, press the Cancel soft key to manually eject the miss-verified card.) CardJet 410 Card Printer/Encoder and Persona CardJet C7 Printer User Guide (Rev. 5.0) Fargo Electronics, Inc.

  • Page 122: Using The Magnetic Track Selection Option Under Magnetic Encoding

    After making the required selection, the Magnetic Track Options box displays the current set of customization options for the selected track. • Remember that each track is customized independently of the other two tracks. CardJet 410 Card Printer/Encoder and Persona CardJet C7 Printer User Guide (Rev. 5.0) Fargo Electronics, Inc.

  • Page 123: Using The Magnetic Track Options Under Magnetic Encoding

    (Note #2: For most applications, the default settings for these options do not need to be changed.) CardJet 410 Card Printer/Encoder and Persona CardJet C7 Printer User Guide (Rev. 5.0) Fargo Electronics, Inc.

  • Page 124: Using The Bit Density Radio Buttons Under Magnetic Encoding

    Select 7 BPI to change the bits per character to 7 BPC. Select 8 BPI to change the bits per character to 8 BPC. CardJet 410 Card Printer/Encoder and Persona CardJet C7 Printer User Guide (Rev. 5.0) Fargo Electronics, Inc.

  • Page 125: Using The Ascii Offset Under Magnetic Encoding

    Select NULL to change the ASCII Offset to NULL. Select SPACE to change the ASCII Offset to SPACE. Select ZERO to change the ASCII Offset to ZERO. CardJet 410 Card Printer/Encoder and Persona CardJet C7 Printer User Guide (Rev. 5.0) Fargo Electronics, Inc.

  • Page 126: Using The Lrc Generation Radio Buttons Under Magnetic Encoding

    Select No Parity to change the Character Parity to none. Select Even Parity to change the Character Parity to Even Parity. Select Odd Parity to change the Character Parity to Odd Parity CardJet 410 Card Printer/Encoder and Persona CardJet C7 Printer User Guide (Rev. 5.0) Fargo Electronics, Inc.

  • Page 127: Reviewing The Shift Data Left Under Magnetic Encoding

    Select this option to shift the recorded magnetic data to the left-hand side of the card's magnetic stripe. (Note: This is useful in situations that require cards to be readable with insert type readers.) CardJet 410 Card Printer/Encoder and Persona CardJet C7 Printer User Guide (Rev. 5.0) Fargo Electronics, Inc.

  • Page 128: Using The Default Button Under Magnetic Encoding

    RESTRICTED USE ONLY Using the Default button under Magnetic Encoding Step Procedure Return all options to their factory settings by clicking on the Default button. CardJet 410 Card Printer/Encoder and Persona CardJet C7 Printer User Guide (Rev. 5.0) Fargo Electronics, Inc.

  • Page 129: Reviewing The Iso Track Locations

    The Magnetic Encoding module encodes onto tracks in accordance with an ISO 7811-2 magnetic stripe. For track locations, review the display below. 0.223" 0.353" 0.493" TRACK1 0.110" TRACK2 0.110" TRACK3 0.110" CardJet 410 Card Printer/Encoder and Persona CardJet C7 Printer User Guide (Rev. 5.0) Fargo Electronics, Inc. 0.130" 0.140"...

  • Page 130: Reviewing The Sample String

    Track Start Sentinel Sentinel Track 1 Track 2 Track 3 CardJet 410 Card Printer/Encoder and Persona CardJet C7 Printer User Guide (Rev. 5.0) Field Valid Characters Separator ASCII 32-95 See the ASCII Code and Character Table on the next page.)

  • Page 131: Reviewing The Ascii Code And Character Table

    RESTRICTED USE ONLY Reviewing the ASCII Code and Character Table ASCII Code Character space " & CardJet 410 Card Printer/Encoder and Persona CardJet C7 Printer User Guide (Rev. 5.0) ASCII Code Character < > Fargo Electronics, Inc. ASCII Code Character...

  • Page 132: Sending The Track Information

    Separator (FS) is used. (Note: See the table on the next page, which displays the SS, ES, FS and the valid characters defined for each track.) CardJet 410 Card Printer/Encoder and Persona CardJet C7 Printer User Guide (Rev. 5.0) Fargo Electronics, Inc.

  • Page 133: Selecting The Print Supplies Tab

    Cartridge is installed, the Printer Driver will display the Ink Cartridge icons with question marks "?" to indicate the prints remaining cannot be determined. CardJet 410 Card Printer/Encoder and Persona CardJet C7 Printer User Guide (Rev. 5.0) Fargo Electronics, Inc.
  • Page 134 0 prints remain. The lower icons (with the question mark) will display when an unknown Cartridge is installed. CardJet 410 Card Printer/Encoder and Persona CardJet C7 Printer User Guide (Rev. 5.0) Fargo Electronics, Inc. increments. The upper icons will display...

  • Page 135: Using The Reorder Numbers Indicators

    SecureMark Printer should be associated. The on screen message will appear when custom Cartridge is first loaded into a Printer only if there is a problem with Cartridge initialization. CardJet 410 Card Printer/Encoder and Persona CardJet C7 Printer User Guide (Rev. 5.0)

  • Page 136: Selecting The Clean Ink Cartridge Nozzles Button

    Printed Card: The printed card is the same for each level of cleaning. • Clean Print: Each clean print will decrement both a card and Ink whenever printed. CardJet 410 Card Printer/Encoder and Persona CardJet C7 Printer User Guide (Rev. 5.0) Fargo Electronics, Inc.
  • Page 137 Click on the Clean button to clear the Print Cartridges if the printed output is streaked as shown below. b. Wait one minute during the cleaning process. CardJet 410 Card Printer/Encoder and Persona CardJet C7 Printer User Guide (Rev. 5.0) Fargo Electronics, Inc.
  • Page 138 (Note: Wait one minute during the cleaning process.) • Click on the Intermediate Clean button to do a more thorough cleaning. (Note: Wait one minute during the cleaning process. CardJet 410 Card Printer/Encoder and Persona CardJet C7 Printer User Guide (Rev. 5.0) Fargo Electronics, Inc.
  • Page 139 Click on the Clean Again button to clean the Print Cartridges again. (Note: If this does not fix the problem, replace the Print Cartridges.). CardJet 410 Card Printer/Encoder and Persona CardJet C7 Printer User Guide (Rev. 5.0) Fargo Electronics, Inc.
  • Page 140 • Click on the Prime button to prime the Print Cartridges. (Note: This takes about two minutes, uses one card and uses considerable ink.). CardJet 410 Card Printer/Encoder and Persona CardJet C7 Printer User Guide (Rev. 5.0) Fargo Electronics, Inc.

  • Page 141: Selecting The Test Printer Button

    Full Color Test Print, the printing will begin printing after a few seconds. (Note: This window also displays the total number of prints or cards the Printer has produced. This number is often required for service or warranty information.) CardJet 410 Card Printer/Encoder and Persona CardJet C7 Printer User Guide (Rev. 5.0)

  • Page 142: Section 4: Cleaning And Maintenance

    To prevent equipment or media damage, take jewelry off of fingers and hands, as well as thoroughly clean hands to remove oil and debris before working on the Printer. CardJet 410 Card Printer/Encoder and Persona CardJet C7 Printer User Guide (Rev. 5.0) Fargo Electronics, Inc.

  • Page 143: Additional Safety Precautions For Cardjet Technicians (Review Carefully)

    It may be damaged if exposed to static electrical discharges. Discharges may be generated by various means, such as walking on a carpeted floor.) CardJet 410 Card Printer/Encoder and Persona CardJet C7 Printer User Guide (Rev. 5.0) Fargo Electronics, Inc.

  • Page 144: Using The Required Supplies

    Or, at a minimum, make positive contact with the bare metal chassis of the Printer with the hand prior to touching any internal electrical components. CardJet 410 Card Printer/Encoder and Persona CardJet C7 Printer User Guide (Rev. 5.0) Fargo Electronics, Inc.

  • Page 145: Cleaning The Printer's Exterior

    If the printed cards are still missing lines or dots after cleaning, the print Cartridges and print Cartridge cradle may need to be cleaned manually. CardJet 410 Card Printer/Encoder and Persona CardJet C7 Printer User Guide (Rev. 5.0) Fargo Electronics, Inc.

  • Page 146: Manually Cleaning The Ink Cartridges

    Caution #1: Do not leave the Cartridges outside the Printer for more than 30 minutes. Caution #2: Do not touch the Ink Cartridge nozzles or copper contacts. Do not remove the copper strips. CardJet 410 Card Printer/Encoder and Persona CardJet C7 Printer User Guide (Rev. 5.0) Fargo Electronics, Inc.

  • Page 147: Cleaning The Ink Cartridges And Ink Cartridge Cradle

    Wipe the underside of the Ink Cartridge Cradle walls using clean, moistened cotton swabs, as shown below. Repeat this process until no ink residue appears on a clean swab. CardJet 410 Card Printer/Encoder and Persona CardJet C7 Printer User Guide (Rev. 5.0) Fargo Electronics, Inc.
  • Page 148 Reconnect the power cord to the back of the Printer and close the Top cover. Print a test card. Repeat the cleaning procedure if smeared ink still appears on the printed cards. CardJet 410 Card Printer/Encoder and Persona CardJet C7 Printer User Guide (Rev. 5.0) Fargo Electronics, Inc.

  • Page 149: Cardjet Maintenance Kit Instructions

    • CardJet Kit Bag (P/N F000322) Reviewing related Displays This is for viewing only. Do not remove the Printer Cover for these cleaning procedures. CardJet 410 Card Printer/Encoder and Persona CardJet C7 Printer User Guide (Rev. 5.0) Fargo Electronics, Inc.
  • Page 150 RESTRICTED USE ONLY Fargo Electronics, Inc. Reviewing related Displays (continued) This photo displays the Card Hopper Feed Roller. CardJet 410 Card Printer/Encoder and Persona CardJet C7 Printer User Guide (Rev. 5.0)

  • Page 151: Lubricating The Upper Ink Carriage Rail

    This procedure needs to be completed when the ink cradle is jittery or jumps during operation. Step Procedure Unplug the Printer. Open the Printer Cover. CardJet 410 Card Printer/Encoder and Persona CardJet C7 Printer User Guide (Rev. 5.0) Fargo Electronics, Inc. Continued on the next page...
  • Page 152 Carriage Rail guide, as shown below. Wipe off any excess grease. Close the Cover. Power up the Printer and check the Carriage travel for smooth movement. This procedure is completed. CardJet 410 Card Printer/Encoder and Persona CardJet C7 Printer User Guide (Rev. 5.0) Fargo Electronics, Inc.

  • Page 153: Cleaning The Ink Carriage Rod

    This procedure needs to be completed when the ink cradle is jittery or jumps during operation. Step Procedure Unplug the Printer. Open the top Cover. CardJet 410 Card Printer/Encoder and Persona CardJet C7 Printer User Guide (Rev. 5.0) Fargo Electronics, Inc. Continued on the next page...
  • Page 154 Carriage Rod clean, as shown below. Close the Cover. Power up the Printer and check the Carriage travel for smooth movement. This procedure is completed. CardJet 410 Card Printer/Encoder and Persona CardJet C7 Printer User Guide (Rev. 5.0) Fargo Electronics, Inc.

  • Page 155: Replacing The Felt Ink Well

    This procedure need to be completed when the ink felt becomes saturated with ink and begins to smudge the back of the card. Step Procedure Unplug the Printer. Open the top Cover. CardJet 410 Card Printer/Encoder and Persona CardJet C7 Printer User Guide (Rev. 5.0) Fargo Electronics, Inc. Continued on the next page...
  • Page 156 It is recommended that the old Ink Felt be placed in a small plastic bag and then discarded. CardJet 410 Card Printer/Encoder and Persona CardJet C7 Printer User Guide (Rev. 5.0) Fargo Electronics, Inc. Continued on the next page...
  • Page 157 Place the new felt in the card path. Use a paper towel to press the felt down into the card path. Close the Cover. This procedure is completed. CardJet 410 Card Printer/Encoder and Persona CardJet C7 Printer User Guide (Rev. 5.0) Fargo Electronics, Inc.

  • Page 158: Cleaning The Card Hopper Feed Roller

    Remove the Card Cartridge. Use the alcohol pad from the CardJet Maintenance Kit to gently wipe the Roller clean, as shown below. CardJet 410 Card Printer/Encoder and Persona CardJet C7 Printer User Guide (Rev. 5.0) Fargo Electronics, Inc. Continued on the next page...
  • Page 159 Cleaning the Card Hopper Feed Roller (cont.) Step Procedure Replace the Card Cartridge. Power up the Printer. Run a test card to check the card feed. This procedure is completed. CardJet 410 Card Printer/Encoder and Persona CardJet C7 Printer User Guide (Rev. 5.0) Fargo Electronics, Inc.

  • Page 160: Cleaning The Interior Card Feed Rollers

    Remove the backing from the Fargo cleaning card and (with the sticky side down) gently push it into the Card hopper Feed Path as shown below. CardJet 410 Card Printer/Encoder and Persona CardJet C7 Printer User Guide (Rev. 5.0) Fargo Electronics, Inc.
  • Page 161 Use your fingers to gently turn the Main Roller Drive Gear in order to feed the cleaning card into the Printer. CardJet 410 Card Printer/Encoder and Persona CardJet C7 Printer User Guide (Rev. 5.0) Fargo Electronics, Inc. Continued on the next page...
  • Page 162 Close the Covers. Replace the Card Cartridge. Power up the Printer. Run the test card and check the card feed. This procedure is completed. CardJet 410 Card Printer/Encoder and Persona CardJet C7 Printer User Guide (Rev. 5.0) Fargo Electronics, Inc.

  • Page 163: Section 5: Fargo Technical Support

    Position a phone near the Printer and Computer so Fargo Technicians can help troubleshoot the Printer(s). Please have a self-test and a sample card ready when calling Fargo Technical Support. CardJet 410 Card Printer/Encoder and Persona CardJet C7 Printer User Guide (Rev. 5.0) Fargo Electronics, Inc.

  • Page 164: Section 6: Reviewing The Spare Parts List

    Fargo Electronics, Inc. Section 6: Reviewing the Spare Parts List CardJet 410 ID Card Printer Recommended Spare Parts List Effective Date: April 2004 For current pricing see http://www.fargopartner.com/support_services/ CardJet 410 Card Printer/Encoder and Persona CardJet C7 Printer User Guide (Rev. 5.0)

  • Page 165: Glossary Of Terms

    An 8-bit character set of 255 decimal numbers, each assigned to Information numbers, letters, punctuation and special characters. Interchange) CardJet 410 Card Printer/Encoder and Persona CardJet C7 Printer User Guide (Rev. 5.0) Fargo Electronics, Inc. Continued on the next page...
  • Page 166 CardJet 410 Card Printer/Encoder and Persona CardJet C7 Printer User Guide (Rev. 5.0) Fargo Electronics, Inc. Continued on the next page...
  • Page 167 The Panel on the Printer from which the Operator can control Printer functions. The Printer is usually composed of the control buttons and an LED or LCD display. CardJet 410 Card Printer/Encoder and Persona CardJet C7 Printer User Guide (Rev. 5.0) Fargo Electronics, Inc. Continued on the next page...
  • Page 168 The smallest unit of an image that the Printer is able to produce. The smaller the dot, see dot pitch, the sharper the image. CardJet 410 Card Printer/Encoder and Persona CardJet C7 Printer User Guide (Rev. 5.0) Fargo Electronics, Inc.
  • Page 169 An electro-mechanical interface to transfer data from the PC to a chip or magnetic stripe built into the card. CardJet 410 Card Printer/Encoder and Persona CardJet C7 Printer User Guide (Rev. 5.0) Fargo Electronics, Inc. Continued on the next page...
  • Page 170 A character set similar in style and form. Fonts can be graphical or mathematical constructs, represented by a series of dots or an assembly of curves and lines. CardJet 410 Card Printer/Encoder and Persona CardJet C7 Printer User Guide (Rev. 5.0) Fargo Electronics, Inc. Continued on the next page...
  • Page 171 IC (Integrated Circuit) An electronic device that contains many individual circuits interconnected and placed within a discrete package. CardJet 410 Card Printer/Encoder and Persona CardJet C7 Printer User Guide (Rev. 5.0) Fargo Electronics, Inc. Continued on the next page...
  • Page 172 A process to confirm proper Magnetic Encoding. After encoding, the information is read off back and compared to the intended string. CardJet 410 Card Printer/Encoder and Persona CardJet C7 Printer User Guide (Rev. 5.0) Fargo Electronics, Inc. Continued on the next page...
  • Page 173 Any product of the Printer including card image, encoded data and lamination. Output Hopper The portion of the Printer that accepts the completed cards. CardJet 410 Card Printer/Encoder and Persona CardJet C7 Printer User Guide (Rev. 5.0) Fargo Electronics, Inc. Continued on the next page...
  • Page 174 Print Server A device used to connect and control a Printer on a network. CardJet 410 Card Printer/Encoder and Persona CardJet C7 Printer User Guide (Rev. 5.0) Fargo Electronics, Inc. Continued on the next page...
  • Page 175 A number, acquired from Fargo Support, which authorizes the Merchandise return of merchandise for repair or credit. Authorization number) CardJet 410 Card Printer/Encoder and Persona CardJet C7 Printer User Guide (Rev. 5.0) Fargo Electronics, Inc. Continued on the next page...
  • Page 176 Test-print A file stored in or generated through windows that is sent to the Printer to test basic functionality. CardJet 410 Card Printer/Encoder and Persona CardJet C7 Printer User Guide (Rev. 5.0) Fargo Electronics, Inc. Continued on the next page...
  • Page 177 The appearance in the card image of wavy or arched lines, either colored or clear, caused by improper film or ribbon tension. CardJet 410 Card Printer/Encoder and Persona CardJet C7 Printer User Guide (Rev. 5.0) Fargo Electronics, Inc. Continued on the next page...

  • Page 178: Index

    Black Ink Cartridge Problem, 81 Board, 166 Boot-up, 166 reports incorrect Ink Cartridge install, 58 Black Ink Cartridge (900 card minimum, CardJet 410 Card Printer/Encoder and Persona CardJet C7 Printer User Guide (Rev. 5.0) Fargo Electronics, Inc. Buffer, 166 Cable, 166 Cache, 167...
  • Page 179 41 Colors, 22 Compressed air, 167 Connecting Card Printer to Computer, 26 CardJet 410 Card Printer/Encoder and Persona CardJet C7 Printer User Guide (Rev. 5.0) Fargo Electronics, Inc. Connectors to Internal Circuitry, 49 Contrast, 167 Control Panel, 167...
  • Page 180 Firmware, 72, 170 Firmware pauses Printer, 49 Flipper, 48 Font, 170 Fuel Gauge reading, 90 CardJet 410 Card Printer/Encoder and Persona CardJet C7 Printer User Guide (Rev. 5.0) Fargo Electronics, Inc. Full bleed, 171 Gamma, 171 Graphical Device Interface (GDI), 171...
  • Page 181 ISO 7811-2 magnetic stripe, 129 ISO encoded data format, 122, 123 ISO Standard selections, 126 ISO Track Locations, 129 CardJet 410 Card Printer/Encoder and Persona CardJet C7 Printer User Guide (Rev. 5.0) Fargo Electronics, Inc. LAN (Local Area Network), 172 Landscape, 172...
  • Page 182 Port, 174 Portrait, 174 Portrait / Landscape, 109 Power button and LED, 14, 65 CardJet 410 Card Printer/Encoder and Persona CardJet C7 Printer User Guide (Rev. 5.0) Fargo Electronics, Inc. Power Port, 19 Powering up Printer, 28 Preloaded Card Cartridges, 38 Prime button, 140 Print >...
  • Page 183 Shift Data Left, 31, 61 Shift Data Left option, 127 slotted Optical Sensor, 48, 49, 64 CardJet 410 Card Printer/Encoder and Persona CardJet C7 Printer User Guide (Rev. 5.0) Fargo Electronics, Inc. Smart electronic tag read cycle, 45 Software, 176...
  • Page 184 Update, 177 UPS (Un-interruptible Power Supply), 177 USB (Universal Serial Bus), 177 USB cable, 26 CardJet 410 Card Printer/Encoder and Persona CardJet C7 Printer User Guide (Rev. 5.0) Fargo Electronics, Inc. USB Hub, 72 USB Interface, 72 USB Interface Port, 19...

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