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FARGO electronics HDPii User Manual

High definition card printer/encoder
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HDPii High Definition Card
Printer/Encoder User Guide (Rev. 1.1)
• HDPii Dual-Sided
Part Number: L001130

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Summary of Contents for FARGO electronics HDPii

  • Page 1 HDPii High Definition Card Printer/Encoder User Guide (Rev. 1.1) • HDPii Dual-Sided Part Number: L001130...
  • Page 2 RESTRICTED USE ONLY HDPii High Definition Card Printer/Encoder User Guide (Rev. 1.1), property of Fargo Electronics, Incorporated Copyright © 2008 by Fargo Electronics, Incorporated. All rights reserved. Printed in the United States of America. Exclusive permission is granted to authorized resellers of Fargo products to reproduce and distribute this copyrighted document to authorized Fargo customers.

  • Page 3: Table Of Contents

    Installing the Printer Driver ________________________________________________________ 3-22 Printing a Test Print Image ___________________________________________________________ 3-31 Section 4: Accessory Procedures _____________________________________________ 4-1 Safety Messages (review carefully)______________________________________________________ 4-1 Using the Security Lock Slot___________________________________________________________ 4-2 HDPii High Definition Card Printer/Encoder User Guide (Rev. 1.1) Fargo Electronics, Inc.
  • Page 4 Selecting the Log Type____________________________________________________________ 6-32 Selecting the Log Destination_______________________________________________________ 6-34 Setting up Email Event logging _____________________________________________________ 6-36 Specifying UDP Event logging _____________________________________________________ 6-38 Specifying TCP Event logging ______________________________________________________ 6-40 HDPii High Definition Card Printer/Encoder User Guide (Rev. 1.1) Fargo Electronics, Inc.
  • Page 5 Selecting the Test Print button ______________________________________________________ 7-20 Selecting the About button _________________________________________________________ 7-21 Selecting the Toolbox button _______________________________________________________ 7-22 Using the Device Options tab ___________________________________________________7-23 Detecting Supplies at Print Time Function_____________________________________________ 7-24 HDPii High Definition Card Printer/Encoder User Guide (Rev. 1.1) Fargo Electronics, Inc.
  • Page 6 Selecting the Print YMC under the K and Print K Only options ____________________________ 7-90 Using the Printer Supplies tab __________________________________________________7-92 Reviewing Information on the Supplies tab ____________________________________________ 7-93 Section 8: Inhibit Panel Usage _______________________________________________ 8-1 Using the Inhibit Panel (HDPII) _________________________________________________8-1 HDPii High Definition Card Printer/Encoder User Guide (Rev. 1.1) Fargo Electronics, Inc.
  • Page 7 Inhibit Bitmap - Network (Shared) Printer Instances Functions____________________________ 11-15 Inhibit Bitmap File Placement Examples _____________________________________________ 11-16 Inhibit Bitmap File Description ____________________________________________________ 11-16 Section 12: Packing the Card Printer ________________________________________ 12-1 HDPii High Definition Card Printer/Encoder User Guide (Rev. 1.1) Fargo Electronics, Inc.
  • Page 8 Reviewing Example No. 1: Serial Number A1280224 ___________________________________ 14-2 Section 15: Reviewing Spare Parts Lists ______________________________________ 15-1 Reviewing Spare Parts List for ______________________________________________________ 15-1 Section 16: Glossary of Terms ______________________________________________ 16-1 Section 17: Index_________________________________________________________ 17-2 HDPii High Definition Card Printer/Encoder User Guide (Rev. 1.1) Fargo Electronics, Inc. viii...

  • Page 9: Section 1: Printer Overview

    Section 1: Printer Overview How to use the guide The HDPii High Definition Card Printer/Encoder User Guide is designed to provide installers and technicians with quick, efficient lookup of related procedures, components and terms. The Guide can be used effectively either in soft or hard copy, depending on the preference of the installer or technician.

  • Page 10: Safety Messages (Review Carefully)

    To prevent equipment or media damage, take jewelry off of fingers and hands, as well as thoroughly clean hands to remove oil and debris before working on the Printer. HDPii High Definition Card Printer/Encoder User Guide (Rev. 1.1) Fargo Electronics, Inc.

  • Page 11: Process Flow (In Table Format)

    Film Sensor senses 1 mark on the Film). The Transfer Film reverses for one panel onto supply (reverses until the Print Film Sensor senses 1 mark on the Film). HDPii High Definition Card Printer/Encoder User Guide (Rev. 1.1) Fargo Electronics, Inc.

  • Page 12: Reviewing The Sequence Of Operations

    The Headlift Motor engages, moving the Printhead down until Headlift Sensor is activated. All stop. The Fan turns ON as required to keep head cool. HDPii High Definition Card Printer/Encoder User Guide (Rev. 1.1) Fargo Electronics, Inc. Continued on the next page...
  • Page 13 Upon completion of all print cycles, the card is transported to the Output Hopper (based on steps from the Output Card Position Sensor). All stop. The Heater is maintained at a set temperature by the RTD when the Printer is ON. The cooling fan is ON when the Printhead is ON or hot.

  • Page 14: Section 2: Specifications

    To prevent equipment or media damage, take jewelry off of fingers and hands, as well as thoroughly clean hands to remove oil and debris before working on the Printer. HDPii High Definition Card Printer/Encoder User Guide (Rev. 1.1) Fargo Electronics, Inc.

  • Page 15: Introduction

    Compliances, Agency Listings, Technical Specifications and Functional Specifications for the Card Printer/Encoder. Reviewing the Printer Overview table Series Input Hoppers (Dual-Sided Card Printer/Encoder) HDPii High Definition Card Printer/Encoder User Guide (Rev. 1.1) Card Accepted Encoding Capacity Card Size Modules CR-80...

  • Page 16: Reviewing The Package

    These items are included with your Please see below: • Unpacking Instructions • Software Installation CD (includes Printer Driver) • Cleaning Roller • One (1) power supply with Printer HDPii High Definition Card Printer/Encoder User Guide (Rev. 1.1) Fargo Electronics, Inc.
  • Page 17 RESTRICTED USE ONLY Fargo Electronics, Inc. Reviewing the Card Printer Display - Printer with attached Output Hopper HDPii High Definition Card Printer/Encoder User Guide (Rev. 1.1)

  • Page 18: Regulatory Compliances

    CE, FCC, CRC c1374, EN 55022 Class A, FCC Class A, EN 55024: Standards 1998, EN 61000-3-2 and EN 61000-3-3. Safety Standards UL IEC 60950-1 (2001), CSA C22.2 No. 60950-1-03. HDPii High Definition Card Printer/Encoder User Guide (Rev. 1.1) Fargo Electronics, Inc.

  • Page 19: Fcc Rules

    Reference Safety Messages in this document. Environmental Protection (China-RoHS) Environmental Protection Use Period is based on the product being used in an office environment. HDPii High Definition Card Printer/Encoder User Guide (Rev. 1.1)

  • Page 20: Technical Specifications

    Output Hopper 100 card Output Hopper capacity (.030" / .762mm) Card Capacity Includes Reject Hopper capability when connected to the Output Module with available storage on the Output Tray. HDPii High Definition Card Printer/Encoder User Guide (Rev. 1.1) Fargo Electronics, Inc.
  • Page 21 3.452 in. L (56mm W X 87.7 mm L). Standard Card Size in inches (Printer Driver > Card tab) Standard Card Size in mm (Printer Driver > Card tab) HDPii High Definition Card Printer/Encoder User Guide (Rev. 1.1) Fargo Electronics, Inc.
  • Page 22 Resin tab. See below. • Inches displays card size in inches. • mm displays card size in mm. Changing Print Width or Print Length dimensions automatically changes drop down to Custom. HDPii High Definition Card Printer/Encoder User Guide (Rev. 1.1) Fargo Electronics, Inc.
  • Page 23 • Contactless Smart Card Encoder (Mifare®) • Prox Card Encoder (HID read-only) (Note: Corporate Express 1000 Cards can be used with special order Weigand/ASCII Converter) • iCLASS™ HDPii High Definition Card Printer/Encoder User Guide (Rev. 1.1) Fargo Electronics, Inc. 2-10...
  • Page 24 • USB 2.0 (high speed) Interface • Ethernet with the internal Print Server Maximum 2.125W / 54mmW Accepted Card Width Maximum 3.375L / 85.6mmL Accepted Card Length HDPii High Definition Card Printer/Encoder User Guide (Rev. 1.1) Fargo Electronics, Inc. 2-11...
  • Page 25 Power Supply (Note: This product is intended to be supplied by a Listed Power Unit marked "Class 2" and rated for 24 V dc, 3.75 to 5 A.) HDPii High Definition Card Printer/Encoder User Guide (Rev. 1.1) Fargo Electronics, Inc. 2-12...
  • Page 26 Users can select these Ribbon types to prevent film from transferring over security features, signature panel or other areas of special interest on the card surface. HDPii High Definition Card Printer/Encoder User Guide (Rev. 1.1) Fargo Electronics, Inc. Continued on the next page...
  • Page 27 ISO7816-1/2/3/4 memory and microprocessor smart cards (T=0, T=1) as well as synchronous cards • Prox Card Reader (HID read-only) Software Drivers Windows® 2000 / XP / Server 2003 HDPii High Definition Card Printer/Encoder User Guide (Rev. 1.1) Fargo Electronics, Inc. Continued on the next page 2-14...
  • Page 28 On-Call-Express available for a fee. This must be purchased before the first year On-Call-Express expires. • Extended Warranties available Printhead: Lifetime; unlimited pass with Fargo-certified Cards HDPii High Definition Card Printer/Encoder User Guide (Rev. 1.1) Fargo Electronics, Inc. 2-15...

  • Page 29: Functional Specifications

    InTM. (Note: This produces the image in the surface of the card.) HDPii High Definition Card Printer/Encoder User Guide (Rev. 1.1) Fargo Electronics, Inc. Note: The Inhibit or I designation...

  • Page 30: Printer Components: Resin Thermal Transfer To Usb Interface Port

    Roller after every 1000+ cards or as needed.) Power Port Connect to the (included) power supply. USB Interface Connect to the Windows PC USB cable, LAN Connector. Port HDPii High Definition Card Printer/Encoder User Guide (Rev. 1.1) Fargo Electronics, Inc. 2-17...

  • Page 31: Printer Components: Lcd And Softkey Control Pad

    Press either the Forward or Back buttons to move the Printer's card path Rollers in the indicated direction. (Note: This is helpful when cleaning the Printer or if clearing jammed media.) HDPii High Definition Card Printer/Encoder User Guide (Rev. 1.1) Fargo Electronics, Inc. 2-18...
  • Page 32 Printer will always finish its current task before pausing. When the Printer is paused, the Pause softkey button will change to Resume. Press Resume to continue Printer operation. HDPii High Definition Card Printer/Encoder User Guide (Rev. 1.1) Fargo Electronics, Inc. 2-19...

  • Page 33: Printer Components: Print Ribbons

    This letter code is as follows: = Dye-Sublimation Yellow panel = Dye-Sublimation Magenta panel = Dye-Sublimation Cyan panel = Resin Black panel = Heat Seal panel = Inhibit panel (see note, above) HDPii High Definition Card Printer/Encoder User Guide (Rev. 1.1) Fargo Electronics, Inc. 2-20...

  • Page 34: Printer Components: Blank Cards

    Caution: Never run cards with a contaminated, dull or uneven surface through the Printer. Printing onto such cards will ultimately lead to poor print quality. Always store the card stock in its original packaging or in a clean, dust-free container. Do not print onto cards that have been dropped or soiled.

  • Page 35: Printer Components: Card Input And Output Hoppers

    Printer Components: Card Input and Output Hoppers Type Description Card Cartridge The Card Cartridge will hold a maximum of 100 cards (based on a standard 30 mil card thickness). HDPii High Definition Card Printer/Encoder User Guide (Rev. 1.1) Fargo Electronics, Inc. 2-22...

  • Page 36: Printer Components: Card Output Hopper And Reject Hopper

    Printer. A card (inserted into this card slot prior to this command) may cause the Printer to jam when printing occurs. HDPii High Definition Card Printer/Encoder User Guide (Rev. 1.1) Fargo Electronics, Inc. 2-23...

  • Page 37: Printer Components: Transfer Roller

    Danger: The Printer’s Transfer Roller can reach temperatures exceeding 350 degree F (175 C). Use extreme caution when operating the Transfer Roller. Never touch the Transfer Roller unless the Printer Power has been turned off for at least 20 to 30 minutes. Type...

  • Page 38: Printer Components: Flipper Table

    • If a card is already present in the slot, a card jam error will result. • A card can only be inserted into the slot after the Output is ready to accept it. HDPii High Definition Card Printer/Encoder User Guide (Rev. 1.1) Fargo Electronics, Inc. 2-25...

  • Page 39: Section 3: Installation Procedures

    To prevent equipment or media damage, take jewelry off of fingers and hands, as well as thoroughly clean hands to remove oil and debris before working on the Printer. HDPii High Definition Card Printer/Encoder User Guide (Rev. 1.1) Fargo Electronics, Inc.

  • Page 40: Introduction

    Listed Power Unit marked "Class 2" and rated for 24 V dc, 3.75 to 5 A.) • Card Cleaning Roller • Card Cartridge • Warranty Card • Registration Card (Important: Please use the original packaging when shipping the Printer/Output.) HDPii High Definition Card Printer/Encoder User Guide (Rev. 1.1) Fargo Electronics, Inc.
  • Page 41 RESTRICTED USE ONLY Fargo Electronics, Inc. Unpacking the Printer (continued) Display A – Included with your Printer HDPii High Definition Card Printer/Encoder User Guide (Rev. 1.1)

  • Page 42: Choosing A Good Location

    Leave the unit turned OFF in a warm, dry room for several hours before using. This will allow the moisture to evaporate. Caution: For safety purposes, Ethernet is not intended for a direct connection outside of the building. HDPii High Definition Card Printer/Encoder User Guide (Rev. 1.1) Fargo Electronics, Inc.

  • Page 43: Module Installation Procedures

    Printer. See Display A (below). Use the two (2) screws to attach the Output Module to the Printer. Please refer to the pictures below. HDPii High Definition Card Printer/Encoder User Guide (Rev. 1.1) Fargo Electronics, Inc. Continued on the next page...
  • Page 44 Output Module Accessory (continued) Display A - Slide the Output Module attachment tabs into the appropriate slots at the base of Printer Module. This picture shows the Printer and the Output Module. HDPii High Definition Card Printer/Encoder User Guide (Rev. 1.1)

  • Page 45: Removing The Output Side Upgrade Cover (If Applicable)

    Press the release tab in back while simultaneously pulling at the center of the bottom edge. Reverse instructions to re-assemble. Leave it off if your Printer is upgraded for the Output. HDPii High Definition Card Printer/Encoder User Guide (Rev. 1.1) Fargo Electronics, Inc.

  • Page 46: Printer Loading Procedures

    For this reason, your Fargo warranty is void, where not prohibited by law, if you use non- Certified Supplies. Step Procedure Load the Print Ribbon into the Print Ribbon Cartridge until the Rolls click. HDPii High Definition Card Printer/Encoder User Guide (Rev. 1.1) Fargo Electronics, Inc.
  • Page 47 RESTRICTED USE ONLY Loading the Print Ribbon (continued) Step Procedure Tighten the Print Ribbon. HDPii High Definition Card Printer/Encoder User Guide (Rev. 1.1) Fargo Electronics, Inc.
  • Page 48 RESTRICTED USE ONLY Loading the Print Ribbon (continued) Step Procedure Insert the Print Ribbon Cartridge into the Printer until it clicks. HDPii High Definition Card Printer/Encoder User Guide (Rev. 1.1) Fargo Electronics, Inc. 3-10...

  • Page 49: Loading The Clear Transfer Film

    RESTRICTED USE ONLY Loading the Clear Transfer Film Step Procedure Load the Film into the Film Cartridge until the rolls click. HDPii High Definition Card Printer/Encoder User Guide (Rev. 1.1) Fargo Electronics, Inc. 3-11...
  • Page 50 RESTRICTED USE ONLY Loading the Clear Transfer Film (continued) Step Procedure Tighten the Film. HDPii High Definition Card Printer/Encoder User Guide (Rev. 1.1) Fargo Electronics, Inc. 3-12...
  • Page 51 RESTRICTED USE ONLY Loading the Clear Transfer Film (continued) Step Procedure Insert the Film Cartridge into the Printer until it clicks. HDPii High Definition Card Printer/Encoder User Guide (Rev. 1.1) Fargo Electronics, Inc. 3-13...

  • Page 52: Inserting The Card Cleaning Roller

    Inserting the Card Cleaning Roller Step Procedure Remove the Card Cleaning Roller from the Print Ribbon packaging and insert the Cleaning Roller onto the black spindle from the supply pack. HDPii High Definition Card Printer/Encoder User Guide (Rev. 1.1) Fargo Electronics, Inc. 3-14...
  • Page 53 RESTRICTED USE ONLY Inserting the Card Cleaning Roller (continued) Step Procedure Remove the protective sleeve from the Card Cleaning Roller. HDPii High Definition Card Printer/Encoder User Guide (Rev. 1.1) Fargo Electronics, Inc. 3-15...
  • Page 54 RESTRICTED USE ONLY Inserting the Card Cleaning Roller (continued) Step Procedure Insert the Card Cleaning Roller into the card input area. HDPii High Definition Card Printer/Encoder User Guide (Rev. 1.1) Fargo Electronics, Inc. 3-16...

  • Page 55: Loading The Blank Cards

    Important: The front of the card must face DOWN. The back of the card or the magnetic stripe on the card must face UP. The Smart Chip is loaded on the bottom. HDPii High Definition Card Printer/Encoder User Guide (Rev. 1.1) Fargo Electronics, Inc. 3-17...
  • Page 56 RESTRICTED USE ONLY Loading the Blank Cards (continued) Step Procedure Place the Card Input Cartridge onto the Printer until it clicks. HDPii High Definition Card Printer/Encoder User Guide (Rev. 1.1) Fargo Electronics, Inc. 3-18...

  • Page 57: Connecting Power To Printer

    Caution: Do not remove the red Warning sticker across the USB connection. Do not plug in the USB cable until prompted to do so during the installation of the Printer Driver. See the Installing the Printer Driver on Windows XP and Windows 2000 procedure.
  • Page 58 Surge Protector be used to protect against power surges. Note No. 2: Some buildings have surge protection built into the electrical outlets. Please consult your building supervisor regarding this feature. HDPii High Definition Card Printer/Encoder User Guide (Rev. 1.1) 3-20...
  • Page 59 RESTRICTED USE ONLY Fargo Electronics, Inc. Connecting Power to Printer (continued) Display C - Connecting the plug from the power supply to the Printer, as shown below. HDPii High Definition Card Printer/Encoder User Guide (Rev. 1.1) 3-21...

  • Page 60: Printer Driver Installation Procedures

    (Note: If the CD does not automatically open, use “My Computer” or “Windows Explorer” to view the contents of the CD. Then, double-click on the Setup.exe file listed on the CD.) See the next page. HDPii High Definition Card Printer/Encoder User Guide (Rev. 1.1) Fargo Electronics, Inc. 3-22...
  • Page 61 RESTRICTED USE ONLY Installing the Printer Driver (continued) Step Procedure Click on the Next button to continue with the installation. HDPii High Definition Card Printer/Encoder User Guide (Rev. 1.1) Fargo Electronics, Inc. 3-23...
  • Page 62 Read the License Agreement. Select the I accept the terms of the license agreement option. b. Click on the Next button to continue with the installation. HDPii High Definition Card Printer/Encoder User Guide (Rev. 1.1) Fargo Electronics, Inc. 3-24...
  • Page 63 RESTRICTED USE ONLY Installing the Printer Driver (continued) Step Procedure a. Select Local to install a USB Printer. b. Select Network and enter an IP Address for the Printer. HDPii High Definition Card Printer/Encoder User Guide (Rev. 1.1) Fargo Electronics, Inc. 3-25...
  • Page 64 RESTRICTED USE ONLY Installing the Printer Driver (continued) Step Procedure Click on the Next button to begin the installation. HDPii High Definition Card Printer/Encoder User Guide (Rev. 1.1) Fargo Electronics, Inc. 3-26...
  • Page 65 RESTRICTED USE ONLY Installing the Printer Driver (continued) Step Procedure Wait during the installation. HDPii High Definition Card Printer/Encoder User Guide (Rev. 1.1) Fargo Electronics, Inc. 3-27...
  • Page 66 RESTRICTED USE ONLY Installing the Printer Driver (continued) Step Procedure Applies to USB Printer installation: Connect the USB cable to both the PC and the Printer. HDPii High Definition Card Printer/Encoder User Guide (Rev. 1.1) Fargo Electronics, Inc. 3-28...
  • Page 67 IF you click the BACK button from the previous screen shot; otherwise, this is automatic.) b. Wait while the Driver components are being copied to your PC. HDPii High Definition Card Printer/Encoder User Guide (Rev. 1.1) Fargo Electronics, Inc. 3-29...
  • Page 68 RESTRICTED USE ONLY Installing the Printer Driver (continued) Step Procedure Click the Finish button. Reboot your computer. You have completed this procedure. HDPii High Definition Card Printer/Encoder User Guide (Rev. 1.1) Fargo Electronics, Inc. 3-30...

  • Page 69: Printing A Test Print Image

    Select the Card tab, and then click on the Test Print button, as shown in Display A on the next page. b. When the Test Print button is selected, an image is copied to the Printer. HDPii High Definition Card Printer/Encoder User Guide (Rev. 1.1) Fargo Electronics, Inc.
  • Page 70 RESTRICTED USE ONLY Printing a Test Print Image (continued) Step Procedure This completes the High Definition Card Printer/Encoder Installation Guide. HDPii High Definition Card Printer/Encoder User Guide (Rev. 1.1) Fargo Electronics, Inc. 3-32...

  • Page 71: Section 4: Accessory Procedures

    To prevent equipment or media damage, take jewelry off of fingers and hands, as well as thoroughly clean hands to remove oil and debris before working on the Printer. HDPii High Definition Card Printer/Encoder User Guide (Rev. 1.1) Fargo Electronics, Inc.

  • Page 72: Using The Security Lock Slot

    RESTRICTED USE ONLY Fargo Electronics, Inc. Using the Security Lock Slot Important: Compatible locks are not sold by Fargo Electronics; however, they are readily available from computer stores. HDPii High Definition Card Printer/Encoder User Guide (Rev. 1.1)
  • Page 73 RESTRICTED USE ONLY Using the Security Lock Slot on the (continued) The Printer has a Security Lock Slot located in the back lip of the metal chassis to accommodate a standard laptop security lock. • To prevent unauthorized removal of the Printer, attach an industry standard security cable to an immovable object and then lock the cable to the Security Lock Slot.

  • Page 74: Section 5: General Troubleshooting

    LCD Messages The LCD display shows the current status of the Printer. Refer to the cause and solution tables in this section for all possible LCD messages. (Note: These tables display the LCD messages in alphabetical order. If the LCD message is communicating an error or requires an action, these tables will also offer a solution to what should be done.)

  • Page 75: Safety Messages (Review Carefully)

    To prevent equipment or media damage, take jewelry off of fingers and hands, as well as thoroughly clean hands to remove oil and debris before working on the Printer. HDPii High Definition Card Printer/Encoder User Guide (Rev. 1.1) Fargo Electronics, Inc.

  • Page 76: Troubleshooting - Lcd And Printer Error Message Tables

    • This standard mode of identifying the problem and its solution should provide an efficient method of troubleshooting this printer. • If you encounter problems beyond the capabilities of these two error message tables, you should contact www.fargosupport.com HDPii High Definition Card Printer/Encoder User Guide (Rev. 1.1) Fargo Electronics, Inc.

  • Page 77: How To Use The Lcd Error Message Table (Example Provided)

    Nos. 14 and 81) Matches with the screenshot below. Display – Unable to Feed Card (screenshot; Lower Left Corner Number, 14) HDPii High Definition Card Printer/Encoder User Guide (Rev. 1.1) Fargo Electronics, Inc. Solution Verify there are cards in the cartridge.

  • Page 78: Troubleshooting With The Lcd Error Message Table

    A card is jammed in the PROX card encoding area of (PC Error Message the Printer. No. 86) HDPii High Definition Card Printer/Encoder User Guide (Rev. 1.1) Fargo Electronics, Inc. Solution Verify the film is installed correctly and there is not a Ribbon installed.
  • Page 79 Cleaning Roller Tape No. 71) and clean the Printer’s Feed Rollers and Printhead at this time. HDPii High Definition Card Printer/Encoder User Guide (Rev. 1.1) Fargo Electronics, Inc. Solution Clear the jam. Clear the jam. Verify card not jammed in Printer and select Cancel.
  • Page 80 144) Ejecting Card The card has been ejected already. (PC Error Message No. 72) HDPii High Definition Card Printer/Encoder User Guide (Rev. 1.1) Fargo Electronics, Inc. Solution Ensure that the Cover is properly closed. Reset the Printer and try again. If this problem persists, call for technical assistance.
  • Page 81 No. 156) Film Out The film has run out. (PC Error Message Nos. 156 and 157) HDPii High Definition Card Printer/Encoder User Guide (Rev. 1.1) Fargo Electronics, Inc. Solution Remove the large number of rejected cards from the reject bin.
  • Page 82 Head Loading An unrecoverable error has occurred during printing. (PC Error Message No. 111) HDPii High Definition Card Printer/Encoder User Guide (Rev. 1.1) Fargo Electronics, Inc. Solution Verify the correct film is installed in the film Cartridge. Open the Printer's Flipping Module Cover.
  • Page 83 Heater Error The Transfer Heater Roller is too hot. (PC Error Message No. 161) HDPii High Definition Card Printer/Encoder User Guide (Rev. 1.1) Fargo Electronics, Inc. Solution Enter a value for head resistance in the EE settings in the Driver.
  • Page 84 The print data sent to the Printer is corrupt or has been (PC Error Message interrupted. No. 106) HDPii High Definition Card Printer/Encoder User Guide (Rev. 1.1) Fargo Electronics, Inc. Solution Get the correct Film from your dealer. Press Cancel to abort this...
  • Page 85 Multiple Feed Multiple cards were fed into the Printer. (PC Error Message No. 70) HDPii High Definition Card Printer/Encoder User Guide (Rev. 1.1) Fargo Electronics, Inc. Solution Reset the Printer and try again. If this problem persists, call for technical assistance.
  • Page 86 No Flip Module Two-sided job sent to a one- sided Printer. (PC Error Message No. 201) HDPii High Definition Card Printer/Encoder User Guide (Rev. 1.1) Fargo Electronics, Inc. Solution You are trying to send encoding data, but the Printer is not configured with this Encoder type.
  • Page 87 No Ribbon is installed in the Printer. (PC Error Message No. 25) The Ribbon RFID tag is bad. HDPii High Definition Card Printer/Encoder User Guide (Rev. 1.1) Fargo Electronics, Inc. Solution You are trying to send encoding data, but the Printer is not configured with this Encoder type.
  • Page 88 Unspecified system error detected by the Printer (PC Error Message Firmware. Nos. 9, 65, 67, and 163) HDPii High Definition Card Printer/Encoder User Guide (Rev. 1.1) Fargo Electronics, Inc. Solution To cancel, click on Cancel Print. Check the Hopper and remove cards as needed.
  • Page 89 109) Ribbon Low The print Ribbon will soon run out. (PC Error Message No. 92) HDPii High Definition Card Printer/Encoder User Guide (Rev. 1.1) Fargo Electronics, Inc. Solution Reinsert the Ribbon or press Resume. Clear the jam and press Cancel.
  • Page 90 Unspecified system error is detected by the Printer (PC Error Message Firmware. No. 164) HDPii High Definition Card Printer/Encoder User Guide (Rev. 1.1) Fargo Electronics, Inc. Solution If jammed, clear the jam. If broken repair by taping the Ribbon back on to the take-up core.
  • Page 91 No. 93) the Printer Driver. A Self-test job cannot be printed with the print media installed. HDPii High Definition Card Printer/Encoder User Guide (Rev. 1.1) Fargo Electronics, Inc. Solution Verify there are cards in the Card Cartridge. Verify cards are not stuck together or jammed, and they are the correct thickness.

  • Page 92: Troubleshooting With The Printer Error Message Table

    Cover is open. Unable to Feed The Printer is unable to feed a card from the Card Cartridge. HDPii High Definition Card Printer/Encoder User Guide (Rev. 1.1) Fargo Electronics, Inc. Solution Press Cancel on the printer or click on Cancel Print.
  • Page 93 Printer. Card Jam (Encoder) A Card has become jammed in the Printer's Encoding station. HDPii High Definition Card Printer/Encoder User Guide (Rev. 1.1) Fargo Electronics, Inc. Solution a. Open the Printer's Front Cover and remove the Print Ribbon and Film Cartridges.
  • Page 94 Printer's Flipper Table. Card Eject Error The Printer is unable to eject a card. HDPii High Definition Card Printer/Encoder User Guide (Rev. 1.1) Fargo Electronics, Inc. Solution a. Open the Printer’s Front Cover and the Output Module Cover.
  • Page 95 No Flipper The Printer does not have flipping capabilities. HDPii High Definition Card Printer/Encoder User Guide (Rev. 1.1) Fargo Electronics, Inc. Solution a. Open the Printer's Output Module Cover. b. Clear any cards in the Output...
  • Page 96 Printer. Ribbon Out The Print Ribbon installed in the printer is empty. HDPii High Definition Card Printer/Encoder User Guide (Rev. 1.1) Fargo Electronics, Inc. Solution Check that the Ribbon is installed properly. Cancel is the only option.
  • Page 97 Printer. Ribbon Sensor Error The Printer cannot find the next panel on the Print Ribbon. HDPii High Definition Card Printer/Encoder User Guide (Rev. 1.1) Fargo Electronics, Inc. Solution The printer has determined that the installed ribbon has either jammed or broken.
  • Page 98 An incorrect Print Ribbon has been installed in the Printer. (This is if you are using a SecureMark Ribbon). HDPii High Definition Card Printer/Encoder User Guide (Rev. 1.1) Fargo Electronics, Inc. Solution A non-SecureMark Ribbon is installed in a SecureMark Printer.
  • Page 99 Printer. Ribbon Error The Print Ribbon caused a general error. HDPii High Definition Card Printer/Encoder User Guide (Rev. 1.1) Fargo Electronics, Inc. Solution Install a Certified Print Ribbon and press the Resume button located on the Printer's LCD display to continue printing.
  • Page 100 Headlift Cam. Invalid Password The Password entered is not a valid password. HDPii High Definition Card Printer/Encoder User Guide (Rev. 1.1) Fargo Electronics, Inc. Solution Ensure that no encoding data is being sent with the print job and reprint the card.
  • Page 101 Wrong Print Film An incorrect Print Film has Installed been installed, or a driver setting is incorrect. HDPii High Definition Card Printer/Encoder User Guide (Rev. 1.1) Fargo Electronics, Inc. Solution Install new Film and press the Resume button to continue printing.
  • Page 102 SecureMark configuration of the printer. Print Film Error The Print Film caused a general error. HDPii High Definition Card Printer/Encoder User Guide (Rev. 1.1) Fargo Electronics, Inc. Solution A non-SecureMark Film is installed in a SecureMark Printer. Replace with the appropriate...

  • Page 103: Communications Errors

    Ensure that the Print Both Sides option in the Printer Driver is set correctly. c. Verify the Flipper Table Module Assembly is functioning properly by printing out cards in a test run. HDPii High Definition Card Printer/Encoder User Guide (Rev. 1.1) Fargo Electronics, Inc. ™ class 500 MHz computer with 256...
  • Page 104 Defragmenter found in the Accessories folder of the Start Menu. • Use a disk cleanup utility (such as Disk Cleanup found in the System Tools folder of the Start menu) or use a third party application. HDPii High Definition Card Printer/Encoder User Guide (Rev. 1.1) Fargo Electronics, Inc. 5-31...

  • Page 105: Printing A Test Image

    Scroll to the desired Self Test image from the Choose Test window options and press the Run Test button. Display A – Click on the Diagnostic button. HDPii High Definition Card Printer/Encoder User Guide (Rev. 1.1) Fargo Electronics, Inc. 5-32...
  • Page 106 RESTRICTED USE ONLY Fargo Electronics, Inc. Printing a Test Image Display B – Click on the Run Tests button. See the previous page. HDPii High Definition Card Printer/Encoder User Guide (Rev. 1.1) 5-33...

  • Page 107: Reviewing The Alignment Self Test Card

    (Note: The image consists of sixteen (16) gray scale boxes and alignment arrows. The gray boxes are composed from a composite of YMC color panels.) Adjust the TOF and EOF settings to change image placement. HDPii High Definition Card Printer/Encoder User Guide (Rev. 1.1) Fargo Electronics, Inc. 5-34...

  • Page 108: Reviewing The Color Bars Self Test

    Use this card to confirm that image colors are properly reproduced. Image consists of sixteen graduated steps of RGB and YMCK. (Note: This print will provide maximum image size, giving complete card Coverage on a CR-80 sized card.) HDPii High Definition Card Printer/Encoder User Guide (Rev. 1.1) Fargo Electronics, Inc. 5-35...

  • Page 109: Reviewing The Device Settings Self Test

    Use this card to view the Printer settings and counts for Card Count (CC), Card Cleaning Count (TC) and others. The Card Count is the total number of cards the Printer has produced. HDPii High Definition Card Printer/Encoder User Guide (Rev. 1.1) Fargo Electronics, Inc. 5-36...

  • Page 110: Reviewing The Ymck Self Test

    Use this card to confirm that image colors are properly reproduced. Image consists of sixteen graduated steps of RGB and YMCK. (Note: This print will provide maximum image size, giving complete card Coverage on a CR-80 sized card.) HDPii High Definition Card Printer/Encoder User Guide (Rev. 1.1) Fargo Electronics, Inc. 5-37...

  • Page 111: Reviewing The Magnetic Self Test

    This option only applies if a Magnetic Encoding Module is installed in the Printer. (Note: The Printer will feed, encode and eject a card. Be sure to have high coercivity cards installed when running this test.) HDPii High Definition Card Printer/Encoder User Guide (Rev. 1.1) Fargo Electronics, Inc. 5-38...

  • Page 112: Reviewing The Resin Self Test

    RESTRICTED USE ONLY Reviewing the Resin Self Test Step Procedure Use this card to determine that the Resin Panel is printing properly. HDPii High Definition Card Printer/Encoder User Guide (Rev. 1.1) Fargo Electronics, Inc. 5-39...

  • Page 113: Section 6: Ethernet Option Section

    Application: The Ethernet Option applies to the Fargo High Definition Card Printer/Encoder. With the Ethernet Option properly installed and configured, these Printers are able to print in the same manner as a Printer directly connected to the PC via a USB interface.

  • Page 114: Technical Specification - Ethernet Option

    The host PC must have installed the correct Printer Driver with Driver Ethernet support. (Note: This Driver must be configured for printing to the IP address of the Printer.) HDPii High Definition Card Printer/Encoder User Guide (Rev. 1.1) Fargo Electronics, Inc.

  • Page 115: Functional Specification - Ethernet Option

    Provides a Telnet command line interpreter for Printer configuration. SNMP Provides an SNMP agent that supports MIB-II. Upgrades Provides support for Firmware upgrades over the network. Troubleshooting Provides a Ping client for network troubleshooting. HDPii High Definition Card Printer/Encoder User Guide (Rev. 1.1) Fargo Electronics, Inc.

  • Page 116: Network Services - Overview

    Communications between each PC and the Ethernet-enabled Fargo Printer are implemented over a bi-directional TCP/IP interface. • All clients are able to send print jobs to the Printer and monitor Printer jobs and errors with the standard Windows printing system using the Fargo Printer Driver installed on their local PC.

  • Page 117: Network Management Interface

    • All commands entered will be sent to the Telnet client in the Printer. 3. Enter “help” or “?” to get an on-window list of supported Telnet commands. HDPii High Definition Card Printer/Encoder User Guide (Rev. 1.1) Fargo Electronics, Inc.

  • Page 118: Reviewing The Telnet Command Table

    “list”, and the Printer will respond with all subcommands to the list command.) Telnet Command help reset ping HDPii High Definition Card Printer/Encoder User Guide (Rev. 1.1) Command Purpose Display help for Telnet commands. Reset the Ethernet interface for the Printer/encoder.
  • Page 119 Ethernet interface. user Display information about the defined User names and their type (root or guest privileges). HDPii High Definition Card Printer/Encoder User Guide (Rev. 1.1) Fargo Electronics, Inc. Command Format list all list diff list uptime...
  • Page 120 RESTRICTED USE ONLY Reviewing the Telnet Command Table (continued) Telnet Command Printer Printer HDPii High Definition Card Printer/Encoder User Guide (Rev. 1.1) Command Purpose Display information about print jobs and their settings. Display information about the Printer (e.g., model number, Firmware version and serial number).
  • Page 121 HDPii High Definition Card Printer/Encoder User Guide (Rev. 1.1) Command Purpose Command Format Set the contact string. set sysinfo contact [<STRING>] Set the location string. set sysinfo location [<STRING>] Set the label string.
  • Page 122 RESTRICTED USE ONLY Reviewing the Telnet Command Table (continued) Telnet Command user passwd type from HDPii High Definition Card Printer/Encoder User Guide (Rev. 1.1) Command Purpose Command Format Add a new User set user add <NAME> definition. The allows only two (2) User definitions.
  • Page 123 HDPii High Definition Card Printer/Encoder User Guide (Rev. 1.1) Command Purpose Command Format Store a new IP store net addr <ADDRESS> address. Store a new address store net mask <MASK> mask.

  • Page 124: Reviewing Web Page Security

    You can use the web pages from your Fargo Ethernet-connected Printer to view several attributes about the Printer. Users must have administrative rights, and they must enter the correct password to alter settings of the Printer. See the Reviewing the Web Page Server section.

  • Page 125: Logging In

    Press Enter or click on the OK button. If the name and password is not accepted, another login prompt will appear on screen. (Note: Repeat this procedure with the correct User name and password.) HDPii High Definition Card Printer/Encoder User Guide (Rev. 1.1) Fargo Electronics, Inc. 6-13...

  • Page 126: Accessing The Home Page

    Find the IP address of the Printer. (Note: See Accessing the IP Address as needed to get this from the LCD of the Printer.) Enter the IP address of the Printer you want to access into the address bar of the browser. (Note: The IP address will change for your printer installation.) Press Enter or click on GO.

  • Page 127: Reviewing The Home Page

    RESTRICTED USE ONLY Fargo Electronics, Inc. Reviewing the Home Page This section provides a display of the Home Page. HDPii High Definition Card Printer/Encoder User Guide (Rev. 1.1) 6-15...

  • Page 128: Reviewing The Home Page Categories And Fields (Table)

    (Printer only) Configuring the Network Settings The procedures needed to configure the network settings are presented in this section. HDPii High Definition Card Printer/Encoder User Guide (Rev. 1.1) Fargo Electronics, Inc. Purpose Displays the unique fixed serial number of the Printer.

  • Page 129: Accessing The Network Settings Page

    The Network page displays the current network settings and allows the User to change the settings. Step Procedure Select the Network link from any web page of the Printer. HDPii High Definition Card Printer/Encoder User Guide (Rev. 1.1) Fargo Electronics, Inc. 6-17...

  • Page 130: Reviewing The Interface

    RESTRICTED USE ONLY Fargo Electronics, Inc. Reviewing the Interface The Interface display indicates the network speed supported by the Printer. HDPii High Definition Card Printer/Encoder User Guide (Rev. 1.1) 6-18...

  • Page 131: Reviewing The Current Settings

    Stored Settings. • The current settings will be “Dynamic” only if Obtain an IP address automatically was selected when the Printer was restarted last. HDPii High Definition Card Printer/Encoder User Guide (Rev. 1.1) Fargo Electronics, Inc. 6-19...

  • Page 132: Switching To The Automatic Ip Address Mode

    Login as a root User if you are so prompted. (Note: Any change of setting will only be accepted after you have successfully logged in.) Reboot the Printer to affect this change. HDPii High Definition Card Printer/Encoder User Guide (Rev. 1.1) Fargo Electronics, Inc. 6-20...

  • Page 133: Changing To The Static Ip Address Mode

    DNS Domain Suffix Select the Submit button to save these changes to stored settings in the memory of the Printer. (Note: These settings will not be lost if the power is removed from the Printer.) HDPii High Definition Card Printer/Encoder User Guide (Rev. 1.1) Fargo Electronics, Inc.
  • Page 134 Login as a root User if you are so prompted. (Note: Any change of setting will only be accepted after you have successfully logged in.) Reboot the Printer to effect this change. See the Reviewing Web page security procedure. HDPii High Definition Card Printer/Encoder User Guide (Rev. 1.1) Fargo Electronics, Inc. 6-22...

  • Page 135: Using The Clear Changes Button

    Step Procedure Click on the Clear Changes button to delete the information in the textboxes in Stored Settings area. See the lower left corner of this display. HDPii High Definition Card Printer/Encoder User Guide (Rev. 1.1) Fargo Electronics, Inc. 6-23...

  • Page 136: Using The Media Information Page

    Select the Status link from any web page of the Printer. Select the Media page link. View currently-installed Ribbon information pertaining to the following: • Part Number • SecureMark Part Number • Percent Remaining • Ribbon Type HDPii High Definition Card Printer/Encoder User Guide (Rev. 1.1) Fargo Electronics, Inc. 6-24...

  • Page 137: Using The Tcp/Ip Page

    Select the Status link from any web page of the Printer. Select the TCP/IP page link. View information on all current network connections in the TCP connections area. HDPii High Definition Card Printer/Encoder User Guide (Rev. 1.1) Fargo Electronics, Inc. Continued on the next page 6-25...
  • Page 138 RESTRICTED USE ONLY Fargo Electronics, Inc. Using the TCP/IP page See the Using the TCP/IP page procedure. HDPii High Definition Card Printer/Encoder User Guide (Rev. 1.1) 6-26...

  • Page 139: Using The Printer Page

    RESTRICTED USE ONLY Using the Printer page You can use the Printer page to review current information about the Printer device settings and print jobs. Device settings include the following: • The status which displays information about the current print job.
  • Page 140 RESTRICTED USE ONLY Fargo Electronics, Inc. Reviewing the Printer page (continued) See the previous page for descriptions of the fields. HDPii High Definition Card Printer/Encoder User Guide (Rev. 1.1) 6-28...

  • Page 141: Using The System Log Page

    The System Log page displays the current system log settings and allows the User to change the settings. (Note: These settings configure how system logging occurs. There are two logs.) HDPii High Definition Card Printer/Encoder User Guide (Rev. 1.1) 6-29...

  • Page 142: Changing The Log Name

    Select the link for the log name you want to view or configure (the default choices are log1 or log2). See the previous page. Enter a new log name in textbox. HDPii High Definition Card Printer/Encoder User Guide (Rev. 1.1) Fargo Electronics, Inc. Continued on the next page...
  • Page 143 Click on the Submit button to save this change. Login as a root User if you are so prompted. (Note: Any change of setting will only be accepted after you have successfully logged in.) HDPii High Definition Card Printer/Encoder User Guide (Rev. 1.1) Fargo Electronics, Inc. 6-31...

  • Page 144: Selecting The Log Type

    Select the link for the log name you want to view or configure (the default choices are log1 or log2). Select the Print Job Started checkbox to generate the log entries for each Print Job Started. HDPii High Definition Card Printer/Encoder User Guide (Rev. 1.1) Fargo Electronics, Inc. Continued on the next page 6-32...
  • Page 145 Select the Submit button. Login as a root User if you are so prompted. (Note: Any change of setting will only be accepted after you have successfully logged in.) HDPii High Definition Card Printer/Encoder User Guide (Rev. 1.1) Fargo Electronics, Inc. 6-33...

  • Page 146: Selecting The Log Destination

    Select the link for the log name you want to view or configure (the default choices are log1 or log2). Select the None radio button when no log is required. (Note: This is the default.) HDPii High Definition Card Printer/Encoder User Guide (Rev. 1.1) Fargo Electronics, Inc. Continued on the next page 6-34...
  • Page 147 Procedure – No event logging. Select Submit. Login as a root User if you are so prompted. Any change of setting will only be accepted after you have successfully logged in. HDPii High Definition Card Printer/Encoder User Guide (Rev. 1.1) Fargo Electronics, Inc. 6-35...

  • Page 148: Setting Up Email Event Logging

    Select the link for the log name you want to view or configure (the default choices are log1 or log2). Select the Email radio button to choose email log notification. HDPii High Definition Card Printer/Encoder User Guide (Rev. 1.1) Fargo Electronics, Inc. Continued on the next page...
  • Page 149 Select Submit. Login as a root User if you are so prompted. (Note: Any change of setting will only be accepted after you have successfully logged in.) HDPii High Definition Card Printer/Encoder User Guide (Rev. 1.1) Fargo Electronics, Inc. 6-37...

  • Page 150: Specifying Udp Event Logging

    Select the link for the log name you want to view or configure (the default choices are log1 or log2). Select the UDP Syslog radio button. Enter a valid IP address or domain name. HDPii High Definition Card Printer/Encoder User Guide (Rev. 1.1) Fargo Electronics, Inc. Continued on the next page 6-38...
  • Page 151 Select Submit. Login as a root User if you are so prompted. (Note: Any change of setting will only be accepted after you have successfully logged in.) HDPii High Definition Card Printer/Encoder User Guide (Rev. 1.1) Fargo Electronics, Inc. 6-39...

  • Page 152: Specifying Tcp Event Logging

    Select the link for the log name you want to view or configure (the default choices are log1 or log2). Select the TCP Connection radio button. HDPii High Definition Card Printer/Encoder User Guide (Rev. 1.1) Fargo Electronics, Inc. Continued on the next page...
  • Page 153 Procedure Select Submit. Login as a root User if you are so prompted. Any change of setting will only be accepted after you have successfully logged in. HDPii High Definition Card Printer/Encoder User Guide (Rev. 1.1) Fargo Electronics, Inc. 6-41...
  • Page 154 Log Messages: All system log messages would then be displayed in that Telnet session window. (Note: This is a one way connection for logging only. Any input to the Printer on this connection is ignored.) HDPii High Definition Card Printer/Encoder User Guide (Rev. 1.1) Fargo Electronics, Inc. 6-42...

  • Page 155: Using The Administration Pages

    (which appears on the Home page). See the Using the Home page for definitions. Step Procedure Select the Administration link. Select the link for the System web page. HDPii High Definition Card Printer/Encoder User Guide (Rev. 1.1) Fargo Electronics, Inc. Continued on the next page 6-43...
  • Page 156 Select the Submit button. Login as a root User if you are so prompted. Any change of setting will only be accepted after you have successfully logged in. HDPii High Definition Card Printer/Encoder User Guide (Rev. 1.1) Fargo Electronics, Inc. 6-44...

  • Page 157: Changing The Root Password

    Log in as a root User (using the password) if you are so prompted. (Note: Any change of setting will only be accepted after you have successfully logged in.) HDPii High Definition Card Printer/Encoder User Guide (Rev. 1.1) Fargo Electronics, Inc. 6-45...

  • Page 158: Using The Reboot Pages

    RESTRICTED USE ONLY Using the Reboot pages Rebooting the restarts the complete Printer, which includes the Print Server. Rebooting the Printer The Reboot page allows the User to reboot or reset the Printer and/or enter the upgrade mode. Step Procedure Select the Administration link.
  • Page 159 Procedure Select the Reboot button. Click Yes when prompted. Wait for the Printer to reboot and display the home page. See the Reviewing the Home Page display. HDPii High Definition Card Printer/Encoder User Guide (Rev. 1.1) Fargo Electronics, Inc. 6-47...

  • Page 160: Upgrading The Main Firmware

    The Upgrade page allows the User to upload new Firmware to the Printer. For the Printer/encoder, this Upgrade page provides for upgrading the main Printer Firmware which includes the Print Server Firmware. It is only available to the after the Printer has been rebooted into the upgrade mode. Step Procedure Select the Administration link.
  • Page 161 Select the Yes button and wait for reboot, as shown below in Displays A and B. Display A – Rebooting into the Upgrade Mode Display B – Waiting for the Upgrade Mode HDPii High Definition Card Printer/Encoder User Guide (Rev. 1.1) Fargo Electronics, Inc. 6-49...
  • Page 162 Select Administration when the Home page appears. See Display A below. Select Upgrade to get to the upgrade page. See Display B below. Display A – Selecting Administration HDPii High Definition Card Printer/Encoder User Guide (Rev. 1.1) Fargo Electronics, Inc. 6-50...
  • Page 163 RESTRICTED USE ONLY Fargo Electronics, Inc. Upgrading the Main Firmware (continued) Display B – Selecting Upgrade HDPii High Definition Card Printer/Encoder User Guide (Rev. 1.1) 6-51...
  • Page 164 Select the Upgrade button to start the Firmware upload. See Display A below. Select Reboot when requested. See Display B below. Display A – Selecting the Browse and Upgrade buttons. HDPii High Definition Card Printer/Encoder User Guide (Rev. 1.1) Fargo Electronics, Inc. 6-52...
  • Page 165 RESTRICTED USE ONLY Fargo Electronics, Inc. Upgrading the Main Firmware (continued) Display B – Continuing to reboot HDPii High Definition Card Printer/Encoder User Guide (Rev. 1.1) 6-53...

  • Page 166: Using The Print Path Page

    View the active configuration of the printer in the Current Settings area on this page. New port numbers may be entered into the Stored Settings area in the text boxes provided on this page. HDPii High Definition Card Printer/Encoder User Guide (Rev. 1.1) Fargo Electronics, Inc. 6-54...
  • Page 167 Procedure Select the Submit button to save these changes to stored settings in the memory of the Printer. (Note: These settings will not be lost if the power is removed from the Printer.) Select the Clear Changes button to delete these changes from this page.

  • Page 168: Using The Help Page

    Green LED (Left) Amber LED (Right) Blinking HDPii High Definition Card Printer/Encoder User Guide (Rev. 1.1) Fargo Electronics, Inc. Indicates The Network link is present. The Network link is not present. There is NO network traffic to this IP address.

  • Page 169: Upgrading The Main Firmware With The Fargo Workbench Printer Utility

    The Main Printer Firmware upgrades are done with the same procedure as the USB- connected Printer. • The PC doing the upgrade must have a Driver installed for the Fargo Printer to be upgraded. • Alternatively, a User can upgrade the Main Printer Firmware by using the Upgrade web page.
  • Page 170 Select the New Firmware File by clicking Browse and selecting the Firmware file from the appropriate folder. Begin the upgrade by clicking Upgrade, as shown below. Refer to the Fargo Workbench Printer Utility User Guide at this time. HDPii High Definition Card Printer/Encoder User Guide (Rev. 1.1) Fargo Electronics, Inc. 6-58...

  • Page 171: Restoring The Factory Settings For Ethernet

    Restoring the Factory Settings for Ethernet There may be times when you are unable to use the current configuration of the Ethernet interface. (Note: This could be because you have lost the password for your Printer or you just cannot get it to work properly.) Resetting the settings The has a menu selection that allows the User names and passwords to revert to default.

  • Page 172: Changing The Dhcp Setting

    ANEG: Half Dup: Forces the half duplex communications between the Printer and the host Ethernet interface. If you change the setting, you will be prompted to reboot the Printer. HDPii High Definition Card Printer/Encoder User Guide (Rev. 1.1) Fargo Electronics, Inc. 6-60...

  • Page 173: Saving Addresses

    Press the Select button to reset the User passwords to the default settings of empty strings. (Note: This can be used when the passwords are not known.) HDPii High Definition Card Printer/Encoder User Guide (Rev. 1.1) Fargo Electronics, Inc. 6-61...

  • Page 174: Accessing The Ip Address

    Your IP address is identified in the final LCD screen. You have completed the procedure. Display A – Printer Ready (first step) Display C – IP: (third step) HDPii High Definition Card Printer/Encoder User Guide (Rev. 1.1) Fargo Electronics, Inc. Display B – (second step) Display D – IP: Address (fourth step)

  • Page 175: Ethernet Printer Troubleshooting Procedures

    RESTRICTED USE ONLY Ethernet Printer Troubleshooting Procedures Troubleshooting procedures If you are having trouble connecting to your Ethernet Printer or printing to it, you should go through each of the following procedures. Step Procedure Follow the Verifying the Printer Connection procedure on the next page.

  • Page 176: Verifying The Printer Connection

    If the Printer reports an IP address, verify that it matches subnet of the network where it is connected. If your Printer has DHPC disabled, then the static IP address may have been previously set for a different subnet. HDPii High Definition Card Printer/Encoder User Guide (Rev. 1.1) Fargo Electronics, Inc. 6-64...

  • Page 177: Verifying That Your Pc Can Access The Printer Using The Ping Command

    If the ping response is not successful, continue to step 2 of this procedure. See Display B below. Display A - Example of sending a ping to the Printer with a successful response Display B - Example of ping timeout to an invalid IP address HDPii High Definition Card Printer/Encoder User Guide (Rev.

  • Page 178: Printing A Test Page

    There may be a job in the Windows print queue which has stalled. • The Printer may be paused or set to operate offline in the Windows print queue. HDPii High Definition Card Printer/Encoder User Guide (Rev. 1.1) Fargo Electronics, Inc. 6-66...

  • Page 179: Reviewing Frequently-Asked Questions

    Printer to my network? How can I find the MAC address of my Ethernet Printer? HDPii High Definition Card Printer/Encoder User Guide (Rev. 1.1) Answer All models come with Ethernet installed as standard equipment. The Windows 2000/ XP / Server 2003 operating systems work with your Ethernet Printer.
  • Page 180 Can I use Fargo IP-Tracer to locate Printers on a different network segment? HDPii High Definition Card Printer/Encoder User Guide (Rev. 1.1) Answer You can find it in the LCD of the Printer if the Ethernet option is functioning properly.
  • Page 181 Printer? What is the default User name and password for the Printer? HDPii High Definition Card Printer/Encoder User Guide (Rev. 1.1) Answer Follow this procedure. 1. Run the Fargo Workbench Printer Utility from the start menu: Go to the Start -> Programs -> Fargo -> Fargo Workbench Printer Utility ->...
  • Page 182 What do I do if the IP address of my Printer is being changed by my network? HDPii High Definition Card Printer/Encoder User Guide (Rev. 1.1) Answer The has a menu selection that allows the User names and passwords to revert to default: Options >...
  • Page 183 IP address my installed Printer Driver is expecting to find my Printer? HDPii High Definition Card Printer/Encoder User Guide (Rev. 1.1) Answer Use the Windows “Add Printer Wizard” to create a printer instance to communicate to the printer at the new IP address.
  • Page 184 Printer? How do I set the Printer to work with a static IP address? HDPii High Definition Card Printer/Encoder User Guide (Rev. 1.1) Answer • By default, the Printer is configured for dynamic IP address assignment. That is, it will try to get its IP address and other settings from your network.
  • Page 185 Windows to verify the Ethernet configuration of the Printer and Printer Driver? HDPii High Definition Card Printer/Encoder User Guide (Rev. 1.1) Answer • On the Printer: The green LED indicates a valid Ethernet connection. The amber LED indicates network activity.

  • Page 186: Glossary Of Terms

    This is the address of the server that provides the translation from a Address descriptive name to an IP address. DNS Domain This is the suffix to be added to the domain name to make a complete Suffix name. HDPii High Definition Card Printer/Encoder User Guide (Rev. 1.1) Fargo Electronics, Inc. 6-74...
  • Page 187 A common utility or command that sends a message to network devices asking for a return message. (Note: This is used to diagnose if the device is on the network or to troubleshoot the connection.) HDPii High Definition Card Printer/Encoder User Guide (Rev. 1.1) Fargo Electronics, Inc. 6-75...

  • Page 188: Section 7: Printer Adjustments

    RESTRICTED USE ONLY Section 7: Printer Adjustments The purpose of this section is to provide the User with specific information on Printer adjustment procedures. Safety Messages (review carefully) Symbol Critical Instructions for Safety purposes Danger: Failure to follow these installation guidelines can result in death or serious injury.

  • Page 189: Printing On Alternate Card Stocks

    The best-looking card always starts with the cleanest card surface. Dirt and debris on a card can show up as blemishes on the card surface and may reduce the life of the image itself. HDPii High Definition Card Printer/Encoder User Guide (Rev. 1.1) Fargo Electronics, Inc.

  • Page 190: Selecting The Appropriate Printer Driver Settings

    Proper Settings: It is very important to note that not all card types will be accommodated by these default settings. In some cases, experimentation may be needed to find the proper settings. HDPii High Definition Card Printer/Encoder User Guide (Rev. 1.1) Fargo Electronics, Inc.
  • Page 191 RESTRICTED USE ONLY Selecting the Appropriate Printer Driver settings For the cases where custom settings are required, the Printer Driver's Card Type option also includes Custom 1 and Custom 2 options. • Settings: These settings allow designating a unique Card Type name, which then saves custom Image Transfer settings.

  • Page 192: Conducting The Tape Adhesion Test

    (50mm/sec)) pulling it up at a perpendicular (90 degree) angle to the card. (Note: The IPC recommends a minimum of three tests for each card type evaluation.) HDPii High Definition Card Printer/Encoder User Guide (Rev. 1.1) Fargo Electronics, Inc. Continued on the next page...
  • Page 193 RESTRICTED USE ONLY Fargo Electronics, Inc. Conducting the Tape adhesion Test (continued) See the previous page. HDPii High Definition Card Printer/Encoder User Guide (Rev. 1.1)
  • Page 194 Repeat this process until adequate adhesion is achieved. • Ensure that the cards (in use) have a surface roughness (Ra) of 60 micro inches or less. This information should be available from the card manufacturer. HDPii High Definition Card Printer/Encoder User Guide (Rev. 1.1) Fargo Electronics, Inc.

  • Page 195: Printer Driver Options

    An archive that is self- extracting is capable of unzipping itself.) c. Click OK, then choose the folder in which you would like to save the Printer Driver file. (Note: You may want to save it in an empty folder to prevent mingling its files with others already on the computer.)
  • Page 196 Follow the remainder of the on-screen instructions to complete installation. • When prompted, do not have Windows print a test print. • This is because you most likely performed a Printer self test while you were setting up the Printer.

  • Page 197: Setting Up The Printer Driver

    RESTRICTED USE ONLY Setting Up the Printer Driver Once the appropriate Printer Driver for the computer has been installed, you will need to set the Driver up with the proper print options. To open the Printer Driver setup window, please...

  • Page 198: Using The Card Tab

    RESTRICTED USE ONLY Fargo Electronics, Inc. Using the Card tab Use this option to control specific Printer functions. HDPii High Definition Card Printer/Encoder User Guide (Rev. 1.1) 7-11...

  • Page 199: Selecting The Card Size

    For this reason, when designing a card format, always set the card size or page size within the card design program to the exact Print Length and Width dimensions listed in the Printer Driver.) HDPii High Definition Card Printer/Encoder User Guide (Rev. 1.1) Fargo Electronics, Inc. 7-12...

  • Page 200: Selecting The Card Type

    Caution: If the appropriate option is not selected, the wrong Dwell Time and temperature may be used during the image transfer process, which may result in poor adhesion of the Film or warping of the card.) HDPii High Definition Card Printer/Encoder User Guide (Rev. 1.1) Fargo Electronics, Inc. 7-13...
  • Page 201 RESTRICTED USE ONLY Fargo Electronics, Inc. Selecting the Card Type See the previous page. HDPii High Definition Card Printer/Encoder User Guide (Rev. 1.1) 7-14...
  • Page 202 See the next page. (Note: These settings will be saved for the custom card type when the Printer Driver setup window is closed.) HDPii High Definition Card Printer/Encoder User Guide (Rev. 1.1) Fargo Electronics, Inc. 7-15...
  • Page 203 RESTRICTED USE ONLY Fargo Electronics, Inc. Selecting the Card Type (continued) Please see Step 2b on the previous page. HDPii High Definition Card Printer/Encoder User Guide (Rev. 1.1) 7-16...

  • Page 204: Setting The Orientation

    Select either the Portrait or Landscape radio buttons for Orientation. Step Procedure Select Portrait to cause the card to print in a vertical orientation. Select Landscape to cause the card to print in a horizontal orientation. HDPii High Definition Card Printer/Encoder User Guide (Rev. 1.1) Fargo Electronics, Inc. 7-17...

  • Page 205: Specifying The Number Of Copies

    RESTRICTED USE ONLY Fargo Electronics, Inc. Specifying the number of Copies Specifies the number of copies to be printed. • The upper limit is 10000 and the lower limit is 1. HDPii High Definition Card Printer/Encoder User Guide (Rev. 1.1) 7-18...

  • Page 206: Selecting The Diagnostics Button

    RESTRICTED USE ONLY Fargo Electronics, Inc. Selecting the Diagnostics button This will launch the Diagnostic tool (if installed). HDPii High Definition Card Printer/Encoder User Guide (Rev. 1.1) 7-19...

  • Page 207: Selecting The Test Print Button

    Selecting the Test Print button When selected, a test PRN file will be sent to the Printer. See below. This file will print a Full Color plus Resin print on the front side of the card and a Resin or black only image on the backside.

  • Page 208: Selecting The About Button

    Fargo Electronics, Inc. Selecting the About button Select the About button to open a dialog box containing the copyright information as well as the Driver’s version number and date code. HDPii High Definition Card Printer/Encoder User Guide (Rev. 1.1) 7-21...

  • Page 209: Selecting The Toolbox Button

    RESTRICTED USE ONLY Fargo Electronics, Inc. Selecting the Toolbox button Select the Toolbox button. See the Toolbox section for more information and procedures. HDPii High Definition Card Printer/Encoder User Guide (Rev. 1.1) 7-22...

  • Page 210: Using The Device Options Tab

    RESTRICTED USE ONLY Fargo Electronics, Inc. Using the Device Options tab This section describes the use of the Device Options tab. HDPii High Definition Card Printer/Encoder User Guide (Rev. 1.1) 7-23...

  • Page 211: Detecting Supplies At Print Time Function

    (it holds regarding the currently installed consumables). If the values do not match, the LCD displays Wrong Ribbon Error or Wrong Film Error and the Driver returns the corresponding error message. See below. HDPii High Definition Card Printer/Encoder User Guide (Rev. 1.1) Fargo Electronics, Inc. 7-24...
  • Page 212 Before the Driver initiates each job, it retrieves the consumables values from the Firmware. • If no Printer is found or no Ribbon is installed, the checkbox is allowed to be checked. (Note: The previously-chosen Ribbon and Film values will remain. You will see an error message.) •...
  • Page 213 When the Supplies checkbox is not checked or it is de-selected (cleared) from a selected state, the Ribbon and Film dropdown boxes become active and auto selected Ribbon and Film types remain (until manually changed). HDPii High Definition Card Printer/Encoder User Guide (Rev. 1.1) Fargo Electronics, Inc. 7-26...

  • Page 214: Adjusting The Ribbon Type

    YMCKI (Full Color/Resin Black/Inhibit): Yellow, Magenta, Cyan, Resin Black, Inhibit • YMCKIKI (Full Color/2 Resin Black/2 Inhibit): Yellow, Magenta, Cyan, Resin Black, Inhibit, Resin Black, Inhibit HDPii High Definition Card Printer/Encoder User Guide (Rev. 1.1) Fargo Electronics, Inc. Continued on the next page 7-27...
  • Page 215 RESTRICTED USE ONLY Fargo Electronics, Inc. Adjusting the Ribbon Type (continued) See the procedure on the previous page. HDPii High Definition Card Printer/Encoder User Guide (Rev. 1.1) 7-28...

  • Page 216: Adjusting The Film Type

    Card tab.) (Note: It will also adjust the necessary transfer temperature and the dwell settings in the Driver to provide the optimal holographic InTM performance.) HDPii High Definition Card Printer/Encoder User Guide (Rev. 1.1) Fargo Electronics, Inc. 7-29...

  • Page 217: Using The Dual Sided Group Functions

    The Dual Sided group checkboxes (shown below) are grayed out if no Output is automatically found or if the Dual Sided is manually turned off. See the procedures in this section for more instructions. HDPii High Definition Card Printer/Encoder User Guide (Rev. 1.1) 7-30...

  • Page 218: Using The Dual Sided - Print Both Sides Option

    The Printer Driver will always place all odd numbered pages on the front side of the card and all even numbered pages on the back side with this option selected. HDPii High Definition Card Printer/Encoder User Guide (Rev. 1.1) Fargo Electronics, Inc. 7-31...

  • Page 219: Using The Print Both Sides - Split 1 Set Of Ribbon Panels Option

    Panels and the back is printed with the second K Panel. (Note #1: This option is automatically enabled when a YMCKK Ribbon type is selected.) (Note #2: This option is not available if using a YMCKH Ribbon.) HDPii High Definition Card Printer/Encoder User Guide (Rev. 1.1) Fargo Electronics, Inc. 7-32...

  • Page 220: Using The Print Both Sides - Print Back Image On Front Of Card Option

    If you need to print the resin black on the chip-side of the Smartcard. The second page of the document will be printed on the front side of the card. HDPii High Definition Card Printer/Encoder User Guide (Rev. 1.1) Fargo Electronics, Inc. 7-33...

  • Page 221: Using The Dual Sided - Print Back Side Only Option

    • The second page of the document will then be printed on the back of a second card. HDPii High Definition Card Printer/Encoder User Guide (Rev. 1.1) Fargo Electronics, Inc. 7-34...

  • Page 222: Using The Device Options Group

    RESTRICTED USE ONLY Fargo Electronics, Inc. Using the Device Options Group The functions under the Options Group are described in this section. HDPii High Definition Card Printer/Encoder User Guide (Rev. 1.1) 7-35...

  • Page 223: Using The Rotate Front 180 Degrees Or Rotate Back 180 Degrees Options

    180 degrees when printed. Select the Rotate Back 180 Degrees option to rotate the image on the back of the card by 180 degrees when printed. HDPii High Definition Card Printer/Encoder User Guide (Rev. 1.1) Fargo Electronics, Inc. 7-36...

  • Page 224: Using The Disable Printing Option

    RESTRICTED USE ONLY Using the Disable Printing option Use this option to disable the printing capabilities of the Printer while still allowing the Printer to encode cards. (Note: This option is useful to encode or re-encode preprinted cards without wasting additional time or printing supplies.)

  • Page 225: Using The Image Color Tab

    Sharpness, Contrast and Gamma of the printed image, as well as the individual color balance of Yellow, Magenta and Cyan. See both displays in this section. Proceed to related procedures (provided below). Display A – Image Color tab HDPii High Definition Card Printer/Encoder User Guide (Rev. 1.1) Fargo Electronics, Inc. 7-38...
  • Page 226 RESTRICTED USE ONLY Fargo Electronics, Inc. Using the Image Color tab Display B – Image Color tab > Advanced Image Color window HDPii High Definition Card Printer/Encoder User Guide (Rev. 1.1) 7-39...

  • Page 227: Using The Quality - Color Matching Dropdown

    Algebraic option but through a more complex color matching algorithm. (Note: This option shifts colors more radically so the colors in the image will more closely match how they appear on screen.) HDPii High Definition Card Printer/Encoder User Guide (Rev. 1.1) Fargo Electronics, Inc. 7-40...
  • Page 228 Move the slide to the right to cause more heat to be used, thus generating a darker print. (Note: This slide only affects those images printed with dye-sublimation Ribbon Panels (YMC).) HDPii High Definition Card Printer/Encoder User Guide (Rev. 1.1) Fargo Electronics, Inc. 7-41...
  • Page 229 Move the slide to the right to cause more heat to be used, causing resin images to be darker or more saturated. (Note: This control can be helpful for fine-tuning the sharpness of resin text and bar codes.) HDPii High Definition Card Printer/Encoder User Guide (Rev. 1.1) Fargo Electronics, Inc. 7-42...
  • Page 230 RESTRICTED USE ONLY Using the Quality – Color Matching dropdown (continued) Step Procedure As needed, return all options to their factory settings by clicking on the Default button. HDPii High Definition Card Printer/Encoder User Guide (Rev. 1.1) Fargo Electronics, Inc. 7-43...

  • Page 231: Adjusting For The Resin Dither

    Procedure Select Optimized for Graphics when printing lower quality images (e.g., clipart, logos, etc.) with resin. Select Optimized for Photo when printing photo quality images with resin. HDPii High Definition Card Printer/Encoder User Guide (Rev. 1.1) Fargo Electronics, Inc. 7-44...

  • Page 232: Using The Advanced Image Color Window

    RESTRICTED USE ONLY Using the Advanced Image Color window Step Procedure Click on the Advanced Settings button to bring up the Advanced Image Color window. See below. HDPii High Definition Card Printer/Encoder User Guide (Rev. 1.1) Fargo Electronics, Inc. 7-45...
  • Page 233 • Gamma (Default, 0%): Move the slide to the left for (-) or less gamma. Move the slide to the right (+) or more gamma of the printed image. Study the image (on the right) to determine correct gamma. HDPii High Definition Card Printer/Encoder User Guide (Rev. 1.1) Fargo Electronics, Inc. 7-46...
  • Page 234 RESTRICTED USE ONLY Fargo Electronics, Inc. Using the Advanced Image Color window (continued) See the previous page. HDPii High Definition Card Printer/Encoder User Guide (Rev. 1.1) 7-47...
  • Page 235 Move the slide to the right (+) or more cyan as an individual color balance. Study the image (on the right) to determine correct color cyan balance effect. HDPii High Definition Card Printer/Encoder User Guide (Rev. 1.1) Fargo Electronics, Inc. 7-48...
  • Page 236 RESTRICTED USE ONLY Fargo Electronics, Inc. Using the Advanced Image Color window (continued) See the previous page. HDPii High Definition Card Printer/Encoder User Guide (Rev. 1.1) 7-49...
  • Page 237 Using the Advanced Image Color window Step Procedure Click on the Default button to clear changes back to the default settings for this window only. See below. HDPii High Definition Card Printer/Encoder User Guide (Rev. 1.1) Fargo Electronics, Inc. 7-50...

  • Page 238: Using The Default Button On The Image Color Tab

    Click on the Default button to clear changes back to default setting for Image Color tab only and NOT for the Advanced Image Color dialog box. See below. HDPii High Definition Card Printer/Encoder User Guide (Rev. 1.1) Fargo Electronics, Inc. 7-51...

  • Page 239: Using The Image Transfer Tab

    Use this tab to adjust the Image Position, Transfer Dwell Time and Transfer Temperature. (Note: The Printing Preferences window has the same Image Color tab functionality as the Printing Preferences window.) HDPii High Definition Card Printer/Encoder User Guide (Rev. 1.1) 7-52...

  • Page 240: Adjusting The Image Position Controls

    The Card Illustration (shown in the Image Position box) will flip and rotate according to the selection of Portrait, Landscape or Rotate 180 Degrees. • The outline around the illustration will always remain in the same Landscape orientation. HDPii High Definition Card Printer/Encoder User Guide (Rev. 1.1) Fargo Electronics, Inc. 7-53...
  • Page 241 Printer if a negative number is entered. (Note: The maximum value for the Vertical and Horizontal adjustments is ±100 Pixels (10 Pixels = 0.03 (.8mm).) HDPii High Definition Card Printer/Encoder User Guide (Rev. 1.1) Fargo Electronics, Inc. 7-54...

  • Page 242: Adjusting The Transfer Dwell Time And Temperature

    UltraCard III - Composite: Default = 2.0 seconds per inch • UltraCard - PVC: Default = 2.0 seconds per inch • Custom: Default = 2.0 seconds per inch HDPii High Definition Card Printer/Encoder User Guide (Rev. 1.1) Fargo Electronics, Inc. 7-55...
  • Page 243 = 150.0 Celsius, Upper limit = 190.0 Celsius • UltraCard III - Composite: Default = 175.0 seconds per inch • UltraCard- PVC: Default = 175.0 Celsius • Custom: Default = 175.0 Celsius HDPii High Definition Card Printer/Encoder User Guide (Rev. 1.1) Fargo Electronics, Inc. 7-56...
  • Page 244 RESTRICTED USE ONLY Fargo Electronics, Inc. Adjusting the Transfer Dwell Time and Temperature (continued) HDPii High Definition Card Printer/Encoder User Guide (Rev. 1.1) 7-57...
  • Page 245 If the Film is transferring properly, perform a final durability test called the Tape Test. For instructions on how to do a tape test, see Conducting the Tape adhesion Test procedure. HDPii High Definition Card Printer/Encoder User Guide (Rev. 1.1) Fargo Electronics, Inc. 7-58...

  • Page 246: Using The Default Button

    Using the Default button Step Procedure Use the Default button to reset the Transfer Dwell Time and Transfer Temperature to defaults for current Card Type choice. See below. HDPii High Definition Card Printer/Encoder User Guide (Rev. 1.1) Fargo Electronics, Inc. 7-59...

  • Page 247: Using The Magnetic Encoding Tab

    Use these options only if the Printer has an optional Magnetic Stripe Encoding Module installed. The Card Printer can be installed with one of two types of factory-installed Magnetic Stripe Encoding Modules: an ISO or JIS II Encoder Module. (Note: If no Encoder is detected, the tab is active but all functions are grayed out.)

  • Page 248: Using The Encoding Mode Dropdown

    Track tabs are inactive/gray and display ISO defaults, which are the defaults listed for each track below. The Shift Data Left check box remains unchecked and inactive.) HDPii High Definition Card Printer/Encoder User Guide (Rev. 1.1) Fargo Electronics, Inc. 7-61...
  • Page 249 ISO Encoding. (Note: The defaults are the same as the ISO inactive functions) Encoding defaults. However, all functions on the Magnetic Track Options tabs are active.) HDPii High Definition Card Printer/Encoder User Guide (Rev. 1.1) Fargo Electronics, Inc. 7-62...
  • Page 250 Coercivity dropdown function is active and the Shift Data Left functions) checkbox is not active. All functions on the Magnetic Track Options tabs are inactive except for Bit Density.) HDPii High Definition Card Printer/Encoder User Guide (Rev. 1.1) Fargo Electronics, Inc. 7-63...
  • Page 251 This selection disables all the Magnetic Track Options tabs. It also inactive functions) disables the Coercivity dropdown function and Shift Data Left checkbox option.) The default Coercivity is 600 Oe. HDPii High Definition Card Printer/Encoder User Guide (Rev. 1.1) Fargo Electronics, Inc. 7-64...

  • Page 252: Selecting The Coercivity/Magnetic Track

    Select the Magnetic Track Selection option to specify which track is to be configured through the Magnetic Track Options (if the application being used requires customization of the standard ISO encoding process). See Reviewing the Magnetic Track Options. HDPii High Definition Card Printer/Encoder User Guide (Rev. 1.1) Fargo Electronics, Inc. 7-65...

  • Page 253: Reviewing The Shift Data Left Function

    Select this option to shift the recorded magnetic data to the left-hand side of the card's Magnetic Stripe. (Note: This is useful in situations that require cards to be readable with insert type readers.) HDPii High Definition Card Printer/Encoder User Guide (Rev. 1.1) Fargo Electronics, Inc. 7-66...

  • Page 254: Reviewing The Magnetic Track Options

    After making the required selection, the Magnetic Track Options box displays the current set of customization options for the selected track. • Remember that each track must be customized independently of the other two. HDPii High Definition Card Printer/Encoder User Guide (Rev. 1.1) Fargo Electronics, Inc. 7-67...
  • Page 255 RESTRICTED USE ONLY Fargo Electronics, Inc. Reviewing the Magnetic Track Options HDPii High Definition Card Printer/Encoder User Guide (Rev. 1.1) 7-68...

  • Page 256: Using The Magnetic Track Options

    (Note #1: After making the required selection, the Magnetic Track options box displays the current set of customization options for the selected track.) (Note #2: For most applications, the default settings for these options do not need to be changed.) HDPii High Definition Card Printer/Encoder User Guide (Rev. 1.1) Fargo Electronics, Inc. 7-69...
  • Page 257 RESTRICTED USE ONLY Fargo Electronics, Inc. Using the Magnetic Track Options See the previous page. HDPii High Definition Card Printer/Encoder User Guide (Rev. 1.1) 7-70...

  • Page 258: Using The Character Size Buttons

    Select 7 Bits to change the bits per character to 7 BPC. (Note: This is the default for Track 1). • Select 8 Bits to change the bits per character to 8 BPC. HDPii High Definition Card Printer/Encoder User Guide (Rev. 1.1) Fargo Electronics, Inc. 7-71...

  • Page 259: Using The Ascii Offset Dropdown List

    Select SPACE to change the ASCII Offset to SPACE. (Note: This is the default for Track 1.) • Select ZERO to change the ASCII Offset to ZERO. (Note: This is the default for Tracks 2 and 3.) HDPii High Definition Card Printer/Encoder User Guide (Rev. 1.1) Fargo Electronics, Inc. 7-72...

  • Page 260: Using The Bit Density Dropdown List

    Tracks 1 and 3.) • Select Custom BPI, which enables the custom BPI text box. (Note: The lower limit is 75 and upper limit is 210.) HDPii High Definition Card Printer/Encoder User Guide (Rev. 1.1) Fargo Electronics, Inc. 7-73...

  • Page 261: Using The Lrc Generation Dropdown List

    Select Even Parity to change the LRC Generation to Even Parity. (Note: This is the default for all tracks.) • Select Odd Parity to change the LRC Generation to Odd Parity. HDPii High Definition Card Printer/Encoder User Guide (Rev. 1.1) Fargo Electronics, Inc. 7-74...

  • Page 262: Using The Encoding Mode Dropdown List

    Select Even Parity to change the Character Parity to Even Parity. • Select Odd Parity to change the Character Parity to Odd Parity. (Note: This is the default for all tracks.) HDPii High Definition Card Printer/Encoder User Guide (Rev. 1.1) Fargo Electronics, Inc. 7-75...

  • Page 263: Reviewing The Iso Track Locations

    The magnetic Encoding Module encodes onto tracks in accordance with an ISO 7811-2 Magnetic Stripe. For track locations, review the display below. 0.223" 0.353" 0.493" TRACK1 0.110" TRACK2 0.110" TRACK3 0.110" HDPii High Definition Card Printer/Encoder User Guide (Rev. 1.1) Fargo Electronics, Inc. 0.130" 0.140" 7-76...

  • Page 264: Sending The Track Information

    Magnetic track data is sent in the form of text strings from the application software to the Printer Driver. • In order for the Printer Driver to differentiate between Magnetic Track data and the rest of the printable objects, specific characters must be added to the magnetic data to be encoded.

  • Page 265: Reviewing The Sample String

    Track 3: ~3;1234567890987654321? Start Track Sentinel Sentinel Track 1 Track 2 Track 3 HDPii High Definition Card Printer/Encoder User Guide (Rev. 1.1) Field Valid Characters Separator ASCII 32-95 (See the table below.) ASCII 48-63 (See the table below.) ASCII 48-63 (See the table below.)

  • Page 266: Reviewing The Ascii Code And Character Table

    RESTRICTED USE ONLY Reviewing the ASCII Code and Character Table ASCII Code Character space HDPii High Definition Card Printer/Encoder User Guide (Rev. 1.1) ASCII Code Character < > Fargo Electronics, Inc. ASCII Code Character 7-79...

  • Page 267: Using The Default Button (Image Transfer Tab)

    RESTRICTED USE ONLY Using the Default button (Image Transfer tab) Step Procedure Use the Default button to reset defaults for the current Track tab only. See below. HDPii High Definition Card Printer/Encoder User Guide (Rev. 1.1) Fargo Electronics, Inc. 7-80...

  • Page 268: Using The K Panel Resin Tab

    Using the K Panel Resin tab Use this tab to adjust the Card Size, the Direction the Card Travels through the Printer, the Print All Black with K Panel (options) and the Defined Areas. Use this tab to control where the resin black (K) Panel of a full-color Ribbon is printed.

  • Page 269: Using The Scroll Controls

    Lower limit = 0.000 Defines the Y coordinate for the lower left corner of the area • Default = 0.000 • Upper limit = 2.173 • Lower limit = 0.000 HDPii High Definition Card Printer/Encoder User Guide (Rev. 1.1) Fargo Electronics, Inc. 7-82...

  • Page 270: Using The Click And Drag Capability

    (Note: Intersecting/overlapping areas do not cancel each other out; instead, they act as one area.) Using the Delete button to delete the area with focus from the graphic. HDPii High Definition Card Printer/Encoder User Guide (Rev. 1.1) Fargo Electronics, Inc. 7-83...

  • Page 271: Selecting The Full Card

    • The Defined Area object size and location scroll controls become inactive and are grayed out. • The inches and mm dials become inactive and are grayed out. HDPii High Definition Card Printer/Encoder User Guide (Rev. 1.1) Fargo Electronics, Inc. 7-84...

  • Page 272: Selecting The Defined Area(S)

    • The card image becomes white with the grid and one area (available for the user to start with). • The defined areas print black with resin. HDPii High Definition Card Printer/Encoder User Guide (Rev. 1.1) Fargo Electronics, Inc. 7-85...

  • Page 273: Selecting The Undefined Area(S)

    • The card image becomes black with the grid and one area (available for the user to start with). • The defined area does not print black with resin. HDPii High Definition Card Printer/Encoder User Guide (Rev. 1.1) Fargo Electronics, Inc. 7-86...

  • Page 274: Defining The Area To Activate The Card Grid

    .2 x .2 (5mm x 5mm) and at its default location in the lower left-hand corner (0,0). (Note: This square represents the first defined area.) HDPii High Definition Card Printer/Encoder User Guide (Rev. 1.1) Fargo Electronics, Inc. 7-87...

  • Page 275: Measuring The Total Card Area

    Measure the total area and enter those dimensions into the dimension boxes. (Note: The minimum size an area can be is .2 x .2 (5mm x 5mm).) HDPii High Definition Card Printer/Encoder User Guide (Rev. 1.1) Fargo Electronics, Inc. 7-88...

  • Page 276: Measuring The Area To Be Positioned On The Card

    Enter these values into the X and Y boxes, as shown below. c. Note that the card grid lines are spaced at .2 (5mm) intervals. HDPii High Definition Card Printer/Encoder User Guide (Rev. 1.1) Fargo Electronics, Inc. 7-89...

  • Page 277: Selecting The Print Ymc Under The K And Print K Only Options

    Defined/Undefined areas only with the resin black (K) Panel or to print resin black onto a white background to maximize the sharpness of printed text and barcodes. HDPii High Definition Card Printer/Encoder User Guide (Rev. 1.1) Fargo Electronics, Inc. 7-90...
  • Page 278 RESTRICTED USE ONLY Fargo Electronics, Inc. Selecting the Print YMC under the K and Print K Only options HDPii High Definition Card Printer/Encoder User Guide (Rev. 1.1) 7-91...

  • Page 279: Using The Printer Supplies Tab

    Fargo Electronics, Inc. Using the Printer Supplies tab Use the options on this tab to view information about the Ribbon and Film installed in the Printer. (Note: The gauges are horizontal.) HDPii High Definition Card Printer/Encoder User Guide (Rev. 1.1) 7-92...

  • Page 280: Reviewing Information On The Supplies Tab

    Use this tab to determine the following information (see below): • Ribbon Level: Type, Reorder Number and Gauge Indicator. • Film Level: Type, Reorder Number and Gauge Indicator. HDPii High Definition Card Printer/Encoder User Guide (Rev. 1.1) Fargo Electronics, Inc. 7-93...
  • Page 281 RESTRICTED USE ONLY Fargo Electronics, Inc. Reviewing Information on the Supplies tab Relates to the procedure on the previous page. HDPii High Definition Card Printer/Encoder User Guide (Rev. 1.1) 7-94...

  • Page 282: Section 8: Inhibit Panel Usage

    • Operating Systems: This method works on all applications generating print jobs to the HDPii under all operating systems. (Note: This is regardless of whether the printer (being used) is a shared instance from another workstation or an instance local to that particular workstation.)
  • Page 283 Using Inhibit Panel (via the Fargo Workbench Printer Utility (continued) Follow these instructions: • To create an inhibit area using the Fargo Workbench Printer Utility, see Using the Inhibit Panel Layout Applet in the Help file associated with the specific application.
  • Page 284 Save the file. Failure to save will not allow the Inhibit Panel to work You are now ready to print from your application. Any image file will print with the inhibit panel until that image file is deleted. HDPii High Definition Card Printer/Encoder User Guide (Rev. 1.1) Fargo Electronics, Inc.

  • Page 285: Using Inhibit Panel With An Application

    (Note: Compatible applications will allow you to edit text strings after the file has been saved. Examples of compatible applications are Corel Draw, Microsoft Word, and Microsoft WordPad.) HDPii High Definition Card Printer/Encoder User Guide (Rev. 1.1) Fargo Electronics, Inc.

  • Page 286: Rendering Print Jobs

    • Example: Place a “~iC:\Test\inhibit.bmp” text object within a Word Pad print job against a non-shared (e.g., local) HDPII printer under Windows XP to cause the Printer Driver to look for a file with that name and location on the local workstation. (Note: This is because the Printer Driver processing occurs on the local workstation.)
  • Page 287 661 pixels in width and 1035 pixels in length. Set this under Paint –Image –Attributes. Select “black and white” under COLORS. Landscape Orientation (see below) Portrait Orientation (see below) HDPii High Definition Card Printer/Encoder User Guide (Rev. 1.1) Fargo Electronics, Inc.
  • Page 288 RESTRICTED USE ONLY Using the Inhibit Panel with an Application (continued) Step Procedure Place objects on the image, which correspond to the exact areas that are being inhibited. HDPii High Definition Card Printer/Encoder User Guide (Rev. 1.1) Fargo Electronics, Inc.
  • Page 289 RESTRICTED USE ONLY Using the Inhibit Panel with an Application (continued) Step Procedure Fill the inhibit areas with black color. HDPii High Definition Card Printer/Encoder User Guide (Rev. 1.1) Fargo Electronics, Inc.
  • Page 290 RESTRICTED USE ONLY Using the Inhibit Panel with an Application (continued) Step Procedure Save the file as a BMP from within Microsoft Paint. HDPii High Definition Card Printer/Encoder User Guide (Rev. 1.1) Fargo Electronics, Inc.
  • Page 291 Using the Inhibit Panel with an Application (continued) Step Procedure Add the ‘~i’ command to the application file. (Note: In this case, Microsoft WordPad was used. With WordPad the ‘~’ must be left justified.) HDPii High Definition Card Printer/Encoder User Guide (Rev. 1.1) Fargo Electronics, Inc. 8-10...
  • Page 292 RESTRICTED USE ONLY Using the Inhibit Panel with an Application (continued) Step Procedure Create the rest of the card using the application. HDPii High Definition Card Printer/Encoder User Guide (Rev. 1.1) Fargo Electronics, Inc. 8-11...
  • Page 293 Print the card from within the application. (Note: In this case, use File -> Print.) If the ~i text object is printed on the card see Inhibit Panel This completes the procedure. HDPii High Definition Card Printer/Encoder User Guide (Rev. 1.1) Fargo Electronics, Inc. Troubleshooting the 8-12...

  • Page 294: Using The Test Print

    RESTRICTED USE ONLY Using the Test Print The printer has a test print file, which can be sent to the printer to verify the Inhibit Panel functionality. This test image uses a pre-formatted inhibit area and will not test a user-defined inhibit bitmap.
  • Page 295 RESTRICTED USE ONLY Fargo Electronics, Inc. Using the Test Print HDPii High Definition Card Printer/Encoder User Guide (Rev. 1.1) 8-14...

  • Page 296: Troubleshooting The Inhibit Panel

    • The size of the bitmap image is large enough to cover the space you are seeking to inhibit. (Note: The printer resolution is 300 dpi on both the horizontal and vertical axis, which will aid you in placement of the image. Oversize images will be truncated at the size of the card.)

  • Page 297: Section 9: Toolbox

    • Cancel button: Closes the dialog box and cancels the Toolbox changes since the Driver dialog box has been opened. • Help button: Launches Help specific to the active tab. HDPii High Definition Card Printer/Encoder User Guide (Rev. 1.1) Fargo Electronics, Inc. 9-16...

  • Page 298: Selecting The Configuration Tab

    • Under Event Monitoring, select events to be monitored. (Note: The Driver will notify or prompt the User when the selected events occur.) • Under Set Language for Printer LCD Display, select a language. HDPii High Definition Card Printer/Encoder User Guide (Rev. 1.1) Fargo Electronics, Inc. 9-17...

  • Page 299: Using The Configuration Tab

    Dual Sided, and Magnetic Encoder. • If checked, the Dual Sided and Magnetic Encoder checkboxes are read only. • If checked and no Printer is found or bi-directional capabilities are disabled or unavailable, the error message (shown below) is displayed.

  • Page 300: Using The Event Monitoring Group Box

    • Do not show this message again: The check box allows the user to suppress message per Driver instance. Default = unchecked. Reviewing the Ribbon Low message Display – Ribbon Low dialog HDPii High Definition Card Printer/Encoder User Guide (Rev. 1.1) Fargo Electronics, Inc. 9-19...

  • Page 301: Using The Film Low Message

    Using the Film Low message The default setting is checked. • If checked, Film Low message box is displayed with every print job when Printer reports low Ribbon to the Driver. • Do not show this message again. The check box allows the user to suppress message per Driver instance.

  • Page 302: Selecting The Calibrate Film Tab

    Click on the Calibrate button. (Note: The Printer’s LCD will display CALIBRATE PASSED.) d. Click on the OK button on the LCD display to complete the procedure. HDPii High Definition Card Printer/Encoder User Guide (Rev. 1.1) Fargo Electronics, Inc. 9-21...

  • Page 303: Selecting The Calibrate Ribbon Tab

    Click on the Calibrate button. (Note: The Printer’s LCD will display CALIBRATE PASSED.) d. Click on the OK button on the LCD display to complete the procedure. HDPii High Definition Card Printer/Encoder User Guide (Rev. 1.1) Fargo Electronics, Inc. 9-22...

  • Page 304: Selecting The Clean Printer Tab

    Printer via the Card Hopper Infeed Rollers. g. Reinstall the Card Cartridges. The Cleaning routine will begin after all current print jobs have completed. HDPii High Definition Card Printer/Encoder User Guide (Rev. 1.1) Fargo Electronics, Inc. Continued on the next page...
  • Page 305 RESTRICTED USE ONLY Fargo Electronics, Inc. Selecting the Clean Printer tab (continued) See the procedure on the previous page. HDPii High Definition Card Printer/Encoder User Guide (Rev. 1.1) 9-24...

  • Page 306: Using The Clean Printer Group Box

    • Remind Me radio dial: This activates a drop down for the user to choose a number of cards to print until the next reminder. If the user chooses Never, then the Clean Printer notification is cleared from Configuration tab. (Note: This is because IF the Clean Printer notification is checked, the user might believe that the reminder is working while Never means the reminder will never be displayed.)

  • Page 307: Selecting The Advanced Settings Tab

    Use the Advanced Settings tab for adjusting the internal Printer settings, which are customized for every Printer at the factory and saved directly within the Printer's memory. (Note: You can select the Restore Defaults to restore the internal default settings.) HDPii High Definition Card Printer/Encoder User Guide (Rev. 1.1) 9-26...
  • Page 308 Change the value by clicking on the value to activate spin control or type. • Apply Button: Applies changed values. • Restore Defaults Button: Restores default values. HDPii High Definition Card Printer/Encoder User Guide (Rev. 1.1) Fargo Electronics, Inc. 9-27...

  • Page 309: Reviewing The No Printer Connected Error Message

    Fargo Electronics, Inc. Reviewing the No Printer Connected error message If there is no Printer connected or if the Driver is unable to communicate with the Printer, the following error will be displayed and the grid will be blank. Reviewing the Value outside the Range error message If typing a value outside the range, an error message will display specific to the setting when leaving the spin control to click any other spin control, button or tab.

  • Page 310: Section 10: Cleaning

    (with integral resistor) connected to an ESD ground. At a minimum, make positive contact with the bare metal chassis of the Printer with the hand prior to touching any internal electrical components.

  • Page 311: Safety Messages (Review Carefully)

    To prevent equipment or media damage, take jewelry off of fingers and hands, as well as thoroughly clean hands to remove oil and debris before working on the Printer. HDPii High Definition Card Printer/Encoder User Guide (Rev. 1.1) Fargo Electronics, Inc. 10-30...

  • Page 312: Accessing The Clean Printer Tab

    RESTRICTED USE ONLY Fargo Electronics, Inc. Accessing the Clean Printer tab See below. HDPii High Definition Card Printer/Encoder User Guide (Rev. 1.1) 10-31...

  • Page 313: Cleaning The Printer Platen Roller And Card Feed Rollers

    Printhead life.) Step Procedure From the Driver, click on the Toolbox button to bring up the Clean Printer tab. Follow the instructions from the CLEAN PRINTER tab on the Driver. See Display A below.
  • Page 314 RESTRICTED USE ONLY Fargo Electronics, Inc. Cleaning the Printer Platen Roller and Card Feed Rollers (continued) Display A – Clean Printer window HDPii High Definition Card Printer/Encoder User Guide (Rev. 1.1) 10-33...
  • Page 315 RESTRICTED USE ONLY Fargo Electronics, Inc. Cleaning the Printer Platen Roller and Card Feed Rollers Display B - Cleaning Card setup for Magnetic Encoder HDPii High Definition Card Printer/Encoder User Guide (Rev. 1.1) 10-34...

  • Page 316: Cleaning Procedures

    Open the Front Cover. Remove the Print Ribbon and transfer Film from the Printer. If you have a can of compressed air, blow out all visible areas of the Printer interior. (Note: Remove any debris that may be inside.) If you do not have a can of compressed air, use a cleaning pad from the Printer Cleaning Kit to wipe out all visible areas inside the Printer.

  • Page 317: Cleaning The Printhead

    Cleaning Kit to firmly wipe back and forth across the surface of the Printhead. See display below. The printing surface is vertical and faces the left side. Reinstall the cartridges and close the cover once the Printhead is completely dry. HDPii High Definition Card Printer/Encoder User Guide (Rev. 1.1) Fargo Electronics, Inc. 10-36...

  • Page 318: Replacing The Card Cleaning Roller

    Steps Procedure Remove the Card Cartridge to access the Cleaning Roller. Remove the cleaning roller as shown in Display A. Replace with the new Card Cleaning Roller. HDPii High Definition Card Printer/Encoder User Guide (Rev. 1.1) Fargo Electronics, Inc. 10-37...

  • Page 319: Cleaning The Magnetic Encoder

    Use an alcohol wipe from the cleaning kit to clean the Magnetic Head. See Display B below. Replace the Magnetic Head and Magnetic Cover. HDPii High Definition Card Printer/Encoder User Guide (Rev. 1.1) Fargo Electronics, Inc. Continued on the next page...
  • Page 320 RESTRICTED USE ONLY Fargo Electronics, Inc. Cleaning the Magnetic Encoder Display A Display B HDPii High Definition Card Printer/Encoder User Guide (Rev. 1.1) 10-39...

  • Page 321: Section 11: Fargo Workbench Printer Utility

    • Operating Systems: This method works on all applications generating print jobs to the HDPii under all operating systems. (Note: This is regardless of whether the printer (being used) is a shared instance from another workstation or an instance local to that particular workstation.)
  • Page 322 RESTRICTED USE ONLY Using Inhibit Panel (via the Fargo Workbench Printer Utility) Step Procedure Create the Inhibit Panel Layout within the Fargo Workbench Printer Utility. HDPii High Definition Card Printer/Encoder User Guide (Rev. 1.1) Fargo Electronics, Inc. 11-2...
  • Page 323 RESTRICTED USE ONLY Using Inhibit Panel (via the Fargo Workbench Printer Utility) Step Procedure Save the file. HDPii High Definition Card Printer/Encoder User Guide (Rev. 1.1) Fargo Electronics, Inc. 11-3...

  • Page 324: Using Inhibit Panel (From An Application)

    • Example: Place a “~IC:\Test\inhibit.bmp” text object within a Corel Draw print job against a local HDPii printer instance under Windows XP to cause the printer driver to look for a file with that name and location on the local workstation. (Note: This is because both the server and client portions of the printer driver processing occur on the local workstation.)

  • Page 325: Using The Inhibit Panel (Via Application) (Continued)

    Using the Inhibit Panel (via Application) (continued) Step Procedure Create a bitmap file using Microsoft Paint which is of size 1035 pixels width and 661 pixels length, of monochrome (Black and White) colors. HDPii High Definition Card Printer/Encoder User Guide (Rev. 1.1) Fargo Electronics, Inc. 11-5...
  • Page 326 RESTRICTED USE ONLY Using the Inhibit Panel (via Application) (continued) Step Procedure Place objects on the image which correspond to the area which are to be inhibited. HDPii High Definition Card Printer/Encoder User Guide (Rev. 1.1) Fargo Electronics, Inc. 11-6...
  • Page 327 RESTRICTED USE ONLY Using the Inhibit Panel (via Application) (continued) Step Procedure Fill the inhibit areas with black color. HDPii High Definition Card Printer/Encoder User Guide (Rev. 1.1) Fargo Electronics, Inc. 11-7...
  • Page 328 RESTRICTED USE ONLY Using the Inhibit Panel (via Application) (continued) Step Procedure Save the file as a BMP from within Paint. HDPii High Definition Card Printer/Encoder User Guide (Rev. 1.1) Fargo Electronics, Inc. 11-8...
  • Page 329 RESTRICTED USE ONLY Using the Inhibit Panel (via Application) (continued) Step Procedure Add the ‘~i’ command to the application file. In this case Microsoft Wordpad was used. HDPii High Definition Card Printer/Encoder User Guide (Rev. 1.1) Fargo Electronics, Inc. 11-9...
  • Page 330 RESTRICTED USE ONLY Using the Inhibit Panel (via Application) (continued) Step Procedure Create the rest of the card using the application. HDPii High Definition Card Printer/Encoder User Guide (Rev. 1.1) Fargo Electronics, Inc. 11-10...
  • Page 331 RESTRICTED USE ONLY Using the Inhibit Panel (via Application) Step Procedure Print the card from within the application. In this case, use File -> Print. HDPii High Definition Card Printer/Encoder User Guide (Rev. 1.1) Fargo Electronics, Inc. 11-11...

  • Page 332: Using The Test Print

    RESTRICTED USE ONLY Using the Test Print The printer has a test print file which can be sent to the printer to verify the Inhibit Panel functionality. To test the I Panel, perform these steps. Step Procedure Bring up the Printer Preferences dialog via Start -> Settings -> Printers and Faxes.

  • Page 333: Inhibit Panel Feature Operation

    Using the Fargo Workbench Printer Utility For Inhibit Area Placement The first way to utilize the Inhibit Panel feature is to use the Fargo Workbench Printer Utility to add rectangular inhibit areas. Each print job generated from the client computer will contain the instructions to place the corresponding inhibit area(s) on the card surface.

  • Page 334: Using The Application For Inhibit Area Placement

    • An example of an acceptable field is “~iC:\Test\inhibit.bmp”. The specified bitmap file is merged with the rest of the data within the print job at the time the print job is processed by the Windows printing system. HDPii High Definition Card Printer/Encoder User Guide (Rev. 1.1) Fargo Electronics, Inc. 11-14...

  • Page 335: Background Information - Windows Printing System

    Thus the file specified within the “~i” command in a print job being printed on a local printer instance must reside on the local workstation.

  • Page 336: Inhibit Bitmap File Placement Examples

    For example placing a “~iC:\Test\inhibit.bmp” text object within a Corel Draw print job against a local HDPii printer instance under Windows XP causes the printer driver to look for a file with that name and location on the local workstation.

  • Page 337: Section 12: Packing The Card Printer

    Follow this instruction to pack the Card Printer for transport. Step Procedure Clean the inside of the Printer with deionized air. Wipe it down with a lint-free cloth. Clean the Printhead with a Printhead swab. Pack the Printer in the original carton and packing materials.

  • Page 338: Section 13: Firmware Updates

    Firmware updates. See the Fargo website to access this document. • Important: This is a new Printer. Once new Firmware is released and made available (via Step 2 below), Steps 3 through 14 in this procedure will be enlarged with “real world”...

  • Page 339: Performing The Firmware Updates

    RESTRICTED USE ONLY Performing the Firmware Updates Step Procedure Type in: www.fargosupport.com to bring up the web site, as shown below. Display A – Card tab (Diagnostics button) HDPii High Definition Card Printer/Encoder User Guide (Rev. 1.1) Fargo Electronics, Inc. 13-2...
  • Page 340 RESTRICTED USE ONLY Fargo Electronics, Inc. Performing the Firmware Updates (continued) Display B – Fargo Workbench Printer Utility (Printer Information tab) HDPii High Definition Card Printer/Encoder User Guide (Rev. 1.1) 13-3...
  • Page 341 This will launch the Technical Support page. • Click on the Firmware selection box. • Using the drop down menu, select the Printer. • Click on the Go button, as shown below. HDPii High Definition Card Printer/Encoder User Guide (Rev. 1.1) Fargo Electronics, Inc. 13-4...
  • Page 342 Select the Desktop, and then click on the OK button in the Browse for Folder dialog. Click on the Unzip button in the WinZip Self-Extractor window to unzip designated files. HDPii High Definition Card Printer/Encoder User Guide (Rev. 1.1) Fargo Electronics, Inc. Continued on the next page 13-5...
  • Page 343 Select Upgrade Firmware in the This brings up the Upgrade Firmware window, as shown below. See the Fargo Workbench Printer Utility User Guide at this time. HDPii High Definition Card Printer/Encoder User Guide (Rev. 1.1) Fargo Electronics, Inc. Actions dropdown menu, as shown below.
  • Page 344 Click on the .frm file. • Click on the Open button. • Click on Upgrade to send the Firmware to the Printer. This completes the Firmware Update process. HDPii High Definition Card Printer/Encoder User Guide (Rev. 1.1) Fargo Electronics, Inc. 13-7...

  • Page 345: Contacting Fargo Technical Support

    Position a phone near the Printer and Computer so Fargo technicians can troubleshoot the Printer(s) with efficiency. Please have a self-test and a sample card ready when calling Fargo Technical Support. HDPii High Definition Card Printer/Encoder User Guide (Rev. 1.1) Fargo Electronics, Inc. 14-1...

  • Page 346: Reading The Serial Numbers On A Fargo Printer

    You can determine when your card Printer was manufactured by reading directly from the serial number (affixed to your card Printer). 1. Year Built: The first two digits in the serial number indicate the year that the Printer was manufactured.

  • Page 347: Section 15: Reviewing Spare Parts Lists

    Section 15: Reviewing Spare Parts Lists Reviewing Spare Parts List for HDPii Series Recommended Spare Parts List Effective Date: To be added at a later date For current pricing see http://www.fargopartner.com/support_services/ HDPii High Definition Card Printer/Encoder User Guide (Rev. 1.1) 15-1...

  • Page 348: Section 16: Glossary Of Terms

    Black Dye-Sublimation panels are distinguished from the black panel using resin by the use of B for Dye-Sublimation black. K denotes resin black. HDPii High Definition Card Printer/Encoder User Guide (Rev. 1.1) Fargo Electronics, Inc. Continued on the next page...
  • Page 349 HDPii High Definition Card Printer/Encoder User Guide (Rev. 1.1) Fargo Electronics, Inc. Continued on the next page 16-2...
  • Page 350 The panel on the Printer from which the user can control Printer functions. The Printer is usually composed of the control buttons and an LED or LCD display. HDPii High Definition Card Printer/Encoder User Guide (Rev. 1.1) Fargo Electronics, Inc. Continued on the next page...
  • Page 351 A small array of mechanical switches installed on the Board that In-line Package can be configured to change Printer operations including Switches) providing a variety of self-tests. HDPii High Definition Card Printer/Encoder User Guide (Rev. 1.1) Fargo Electronics, Inc. Continued on the next page 16-4...
  • Page 352 Printer can process the file. Duplex Printing Printing on the front and the back of the card. HDPii High Definition Card Printer/Encoder User Guide (Rev. 1.1) Fargo Electronics, Inc. Continued on the next page 16-5...
  • Page 353 Encoder (Smart An electro-mechanical interface to transfer data from the PC to a Card) chip or Magnetic Stripe built into the card. HDPii High Definition Card Printer/Encoder User Guide (Rev. 1.1) Fargo Electronics, Inc. Continued on the next page 16-6...
  • Page 354 Some models require a chip change for updates; some Firmware can be changed by reprogramming from the PC. HDPii High Definition Card Printer/Encoder User Guide (Rev. 1.1) Fargo Electronics, Inc. Continued on the next page...
  • Page 355 Increasing the number of dots in a given area increases the darkness even though the individual dots stay the same size. HDPii High Definition Card Printer/Encoder User Guide (Rev. 1.1) Fargo Electronics, Inc. Continued on the next page...
  • Page 356 IC (Integrated Circuit) An electronic device that contains many individual circuits interconnected and placed within a discrete package. ID (Identification) An abbreviation for identification. HDPii High Definition Card Printer/Encoder User Guide (Rev. 1.1) Fargo Electronics, Inc. Continued on the next page 16-9...
  • Page 357 (YMC) black. Lamination The application of a film or resinous substance, fused by heat and pressure, to the surface of a card. HDPii High Definition Card Printer/Encoder User Guide (Rev. 1.1) Fargo Electronics, Inc. Continued on the next page 16-10...
  • Page 358 Mag Verify A process to confirm proper magnetic encoding. After encoding, the information is read off back and compared to the intended string. HDPii High Definition Card Printer/Encoder User Guide (Rev. 1.1) Fargo Electronics, Inc. Continued on the next page 16-11...
  • Page 359 A resin-like substance that is transferred by the Printhead to the card surface over a printed dye image to prevent image fading, increase abrasion durability and prevent dye migration. HDPii High Definition Card Printer/Encoder User Guide (Rev. 1.1) Fargo Electronics, Inc. Continued on the next page...
  • Page 360 Peripheral Any device that is attached externally to a PC. These often share the same data cable or port as a Printer and can be the source of communication problems. HDPii High Definition Card Printer/Encoder User Guide (Rev. 1.1) Fargo Electronics, Inc.
  • Page 361 Buffer and spooler. Print Server A device used to connect and control a Printer on a network. HDPii High Definition Card Printer/Encoder User Guide (Rev. 1.1) Fargo Electronics, Inc. Continued on the next page 16-14...
  • Page 362 Cycling the power to the Printer so that it resets and reinitializes. Registration The quality of the alignment of the separate primary-color images: YMCK. Resin A semi-solid material. HDPii High Definition Card Printer/Encoder User Guide (Rev. 1.1) Fargo Electronics, Inc. Continued on the next page 16-15...
  • Page 363 (for moving cards). RS-232 An interface standard, established in 1969 by the Electronic Industries Association, regarding the connecting of computer peripherals. HDPii High Definition Card Printer/Encoder User Guide (Rev. 1.1) Fargo Electronics, Inc. Continued on the next page 16-16...
  • Page 364 Instructions saved in computer memory that directs the computer to perform certain tasks and functions. Spooler A computer application that allows the spooling of print jobs. HDPii High Definition Card Printer/Encoder User Guide (Rev. 1.1) Fargo Electronics, Inc. Continued on the next page 16-17...
  • Page 365 Thermistor An electronic resistor on the Printhead with a resistance value that varies in proportion to the heat to which it is exposed. HDPii High Definition Card Printer/Encoder User Guide (Rev. 1.1) Fargo Electronics, Inc. Continued on the next page...
  • Page 366 The process of installing a new revision of software or Firmware to implement new changes to the Printer's command codes and procedures. HDPii High Definition Card Printer/Encoder User Guide (Rev. 1.1) Fargo Electronics, Inc. Continued on the next page 16-19...
  • Page 367 The designation of colored Ribbon by the panels of color in the order in which they are printed: Yellow (Y), Magenta (M), Cyan (C), Black (K), Overlay (O), Black (K) (used for backside, black only printing). HDPii High Definition Card Printer/Encoder User Guide (Rev. 1.1) Fargo Electronics, Inc. 16-20...

  • Page 368: Section 17: Index

    Yellow (Y), Magenta (M), Cyan (C), Black (K), Inhibit (I), Black (K) (the second K is for backside, black only printing), and Inhibit (I). Section 17: Index HDPii High Definition Card Printer/Encoder User Guide (Rev. 1.1) Fargo Electronics, Inc. 17-2...
  • Page 369 Bit map, 16-2 black graphics, 7-84 black text or barcodes, 7-84 Board, 16-2 Boot-up, 16-2 Buffer, 16-2 HDPii High Definition Card Printer/Encoder User Guide (Rev. 1.1) Fargo Electronics, Inc. Cable, 16-2 Cache, 16-3 Calibrating, 16-3 Cancel button, 2-19 Card Capacity, 2-7...
  • Page 370 Encoding Options, 2-10 End Sentinel (ES)., 7-77 Engine, 16-7 EOF (End Of Form), 16-7 EPP (Enhanced Parallel Port), 16-7 HDPii High Definition Card Printer/Encoder User Guide (Rev. 1.1) Fargo Electronics, Inc. EPROM (Electronically Programmable Read Only Memory), 16-7 Escape sequence, 16-7...
  • Page 371 Magnetic Stripe encoding process, 7-60 Magnetic Track data, 7-77 Magnetic Track Options, 7-67 Magnetic Track Selection, 7-65 HDPii High Definition Card Printer/Encoder User Guide (Rev. 1.1) Fargo Electronics, Inc. matte-finished cards, 7-2 Maximum Accepted Card Length Range, 2-11 Maximum Accepted Card Width Range, 2-11...
  • Page 372 RFI (Radio Frequency Interference), 16-16 RFID (Radio Frequency Identification), 16-16 RGB, 5-37 RGB (Red/Green/Blue), 16-16 Ribbon, 16-16 HDPii High Definition Card Printer/Encoder User Guide (Rev. 1.1) Fargo Electronics, Inc. Ribbon / Cards, 1-2 Ribbon cable, 16-16 Ribbon Panels, 7-32 Ribbon type, 7-24, 7-25, 7-26, 7-27, 7-29...
  • Page 373 Update, 16-19 UPS (Un-interruptible Power Supply), 16-20 USB (Universal Serial Bus), 16-20 Vertical adjustment, 7-54 Vertical/Horizontal adjustment arrows, 7-53 HDPii High Definition Card Printer/Encoder User Guide (Rev. 1.1) Virtual Memory, 16-20 WordPad, 5-31 Wrinkle, 16-20 X/Y boxes, 7-89 Yellow (Y), Magenta (M), Cyan (C) Ribbon Panels, 7-91...

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