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FARGO electronics Quatro Quatro ID Card Printer User Manual

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981231-510323-(03)
Quatro ID Card Printer
UserÕs Manual

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Summary of Contents for FARGO electronics Quatro Quatro ID Card Printer

  • Page 1 981231-510323-(03) Quatro ID Card Printer UserÕs Manual...
  • Page 2 QUALIFIED SERVICE PERSONNEL. OPERATE THE UNIT ONLY ON 110-120 VAC, 50/60 Hz. FOR PRINTERS THAT HAVE BEEN SHIPPED OUTSIDE OF THE UNITED STATES AND CANADA, OPERATE THE UNIT ONLY ON 220-240 VAC, 50/60 Hz. USE PRINTER ONLY WITH THE INCLUDED POWER SUPPLY.

  • Page 3: Table Of Contents

    III. About Cards ...10 Loading Cards into the Printer ...10 Printing a Self Test...12 Chapter 4: Using the Quatro ID Card Printer Connecting the Printer to your Computer ...13 Installing the Windows Printer Driver ...14 III. Installing the 32-Bit Print Spooler for Windows 95/98 ...16 Setting up the Windows Printer Driver...18...
  • Page 4 Appendix A: Magnetic Stripe Encoding Module Magnetic Track Options ...42 Track Locations ...45 III. Sending Track Information ...45 Appendix B: Interfacing Information Introduction...47 Centronics-Type Parallel Interface...47 Index ...48...

  • Page 5: I. Choosing A Good Location

    Chapter 1: Getting Started THANK YOU..for choosing the Quatro ID Card Printer. This fast, compact printer has been designed to print high-quality, full-color ID cards from virtually any Windows offers many features which easily allow you to create durable photo ID cards complete with high resolution graphics, text, bar codes, and more.

  • Page 6: Unpacking And Inspection

    III. UNPACKING AND INSPECTION While unpacking your Quatro ID Card Printer, inspect the carton to ensure that no damage occurred during shipping. Also, make sure the following items are included: ¥ Printer ¥ Power Transformer ¥ Attachable Card Output Hopper ¥...

  • Page 7: I. Applying Power

    CONFIGURATION OR THE VOLTAGE, DO NOT ATTEMPT TO USE THE PRINTER. CONTACT YOUR AUTHORIZED QUATRO RESELLER FOR INFORMATION ON THE CORRECT TRANSFORMER. USE YOUR PRINTER ONLY IF YOU ARE CERTAIN THAT THE PLUG AND POWER RATING ARE CORRECT. THE QUATRO TRANSFORMER IS DESIGNED FOR DESKTOP USE ONLY.
  • Page 8 The wall outlet should be located near the printer and should be easily accessible. Power is automatically applied to the printer when it is plugged in. Press the on/cancel button if you wish to turn the printer OFF.

  • Page 9: Identifying The Printer Features

    The on/cancel button turns the printer ON and OFF. It also serves to cancel the current print job and reset the printer for the next print job. If a card is left within the printer after a print job is canceled, it will automatically be ejected when the printer is turned back ON.

  • Page 10: I. About Ribbons

    If it is not applied, your cardÕs dye-sublimation image will quickly begin to wear or fade. Be sure the Overlay option within the printer driver setup window is selected when printing with ribbons which have a clear overlay panel.

  • Page 11: Loading Ribbon Into The Printer

    II. LOADING RIBBON INTO THE PRINTER Follow these steps to load ribbon into the Printer: Remove the ribbon from its packaging. Do not touch the colored portion of the ribbon. Oil or dirt from your hands can impair print quality.
  • Page 12 Open the Top Cover of the printer by gently grasping the front sides of the cover and lifting upward. The cover will tilt open from front-to-back. Open the Printhead Assembly by gently pulling up on the assemblyÕs Release Tab and lifting upward. Allow the assembly to swing completely open.
  • Page 13 Place the take-up end of the ribbon roll in between the two black Ribbon Drive Hubs located on the left-hand side of the printerÕs interior. Load the ribbon take-up end of the ribbon just as you loaded the ribbon supply end. When loaded properly, the ribbon should feed underneath both ends of the ribbon roll.

  • Page 14: Iii. About Cards

    Quatro holds a maximum of 50 CR-80 size cards in its Card Input Hopper. The printer will automatically feed each card off the top of the stack. To load the cards into the printer, refer to the following steps: Open the Top Cover of the printer by gently grasping the front sides of the cover and lifting upward.
  • Page 15 Oil or dirt from your hands can impair print quality. Handle cards only along the edges. Load the stack of cards into the printer by depressing the spring loaded Card Input Tray and pushing the stack all the way to the front of the Card Input Hopper.

  • Page 16: Printing A Self Test

    V. PRINTING A SELF TEST Now that ribbon and cards are installed, a self test should be performed to check for proper operation of the printer. The standard self test function requires only that a full-color ribbon and at least one card is installed. A sample of the self test pattern is shown below.

  • Page 17: I. Connecting The Printer To Your Computer

    Card Printer I. CONNECTING THE PRINTER TO YOUR COMPUTER The Quatro ID Card Printer is designed to be used with nearly any IBM-PC or compatible running Windows 3.1x, Windows 95/98, or Windows NT. A minimum of a 486 DX class computer with 4MB RAM or higher is required.

  • Page 18: Installing The Windows Printer Driver

    Before printing, however, you must tell the application that youÕre using the Quatro ID Card Printer. This is accomplished the first time you use the printer by installing in Windows what is called a Òprinter driver.Ó The printer driver is simply a diskette with software on it that gives the printer the proper commands it needs in order to print.
  • Page 19 To do this, simply select the printer driver icon from within the Printers folder, and press the Delete key. A message may appear saying, ÒSome files were used only for this printer and are no longer needed. Would you like to delete these files now?Ó If you have FargoColor and/or the 32-Bit Print Spooler installed, select NO.

  • Page 20: Installing The 32-Bit Print Spooler For Windows 95/98

    Select the Set As Default Printer button in the Printers window. The Quatro ID Card Printer has now been selected as your default (main) printer. If you wish to use another printer later, you must de-select Quatro and switch back to the other printerÕs driver.
  • Page 21 Add/Remove button. To print with the 32-Bit Print Spooler, you must select the Fast 32-bit Spooler option from within the printer driver setup window as described in Section III. When this option is selected, the print spooler will automatically open and close with the start and finish of each print job.

  • Page 22: Setting Up The Windows Printer Driver

    The Job Queue tab appears only when a print job is being sent to the printer. This tab tells you the name and status of each job in the queue and shows you the order in which the jobs will print if you have sent multiple jobs to the printer.
  • Page 23 NOTE: Most applications allow you to change these same printer driver options from their own Print screens. This means that you donÕt have to go back to the main printer setup window each time you want to change a setting or option in the printer driver. These applications will usually give you the same choices and options, but in a slightly altered format.
  • Page 24 Select Algebraic if you would like the printer driver to make very simple, yet fast, color balance adjustments. This option gives you more natural looking images without actually utilizing any specific color matching software and without slowing down the processing speed of the printer driver.
  • Page 25 To control the amount of heat the printer uses when printing with the resin black panel of a full-color ribbon or when printing with a resin-only ribbon, adjust the Resin Heat slide.
  • Page 26 TrueType text and image objects or if you are printing bitmapped bar codes, select the K Panel Graphics print option. This option forces the printer driver to print all of the black within text, bar codes, or bitmapped images with all four of the ribbonÕs YMCK panels.
  • Page 27 Mag Encode Only Select this option if you wish to send only the magnetic track data of a card format to the printer. This unique feature enables Quatro to function solely as a magnetic stripe encoder so you can easily encode or re-encode preprinted cards without wasting additional time, effort, or printing supplies.
  • Page 28 The Horizontal adjustment moves the image more toward the card output side of the printer if a positive number is entered and more toward the card input side of the printer if a negative number is entered. The maximum value for either adjustment is ±10.
  • Page 29 The Position option also allows you to send a simple self test print to the printer by clicking on the Test Print button. This function will send a file named ÒIDTEST.PRNÓ which is automatically installed with the printer driver and stored in the c:\Windows\System directory.

  • Page 30: Printing A Card

    4. After the image is processed and sent to the printer, the printer will feed in a card, print, and then eject the card. If everything looks good, youÕve successfully completed set- up, initial testing, and printing with your Quatro ID Card Printer.

  • Page 31: Chapter 5: Maintenance

    Chapter 5: Maintenance Your Quatro ID Card Printer is built to require a minimum amount of maintenance. Nevertheless, there are a few procedures you can perform on a regular basis or as needed to ensure the best possible performance. Use the illustration below to locate the items discussed within this chapter.

  • Page 32: Standard Printhead Cleaning

    (w/ integral resistor) connected to an ESD ground. Or, at a minimum, make positive contact with the bare metal chassis of the printer with your hand prior to touching any internal electrical components. II. STANDARD PRINTHEAD CLEANING This procedure should be performed if you notice a streak on the card where color was not transferred.

  • Page 33: Expanded Printhead Cleaning

    2,500 prints as part of the printerÕs general maintenance program. 1. Open the Top Cover of the printer by gently grasping the front sides of the cover and lifting upward. The cover will tilt open from front-to-back.

  • Page 34: Cleaning The Inside Of The Printer

    Release Tab and lifting upward. Allow the assembly to swing completely open. Remove the ribbon from the printer and set it on the ends of its ribbon cores. Use a Cleaning Pad from the Printer Cleaning Kit or a soft, lint-free cloth slightly moistened with isopropyl alcohol to wipe out all visible areas inside the printer.

  • Page 35: Clearing A Ribbon Jam

    Remove the Take-Up core (the side with used ribbon on it) from in between the two black Ribbon Drive Hubs. Steadily pull the ribbon up and out of the printer as you press and hold down the printerÕs on-line button. This will rotate the drive roller backwards and eject the ribbon while you are pulling gently upwards.
  • Page 36 OFF and ON to reset the printer. NOTE: Once you have completed the above cleaning procedure, you should also clean the printerÕs Drive Roller according to the steps in the following section. 32 Maintenance...

  • Page 37: Cleaning The Drive Roller

    Remove the ribbon, and locate the Drive Roller. Use a Cleaning Pad from the Printer Cleaning Kit or a soft, lint-free cloth slightly moistened with isopropyl alcohol to wipe the roller clean. Press the on/cancel and on-line buttons to move the roller back and forth while cleaning.
  • Page 38 Reach down and grasp the end of the Cleaning Roller Assembly which is closest to the front of the printer. Lift this end first, and gently maneuver the assembly out of the printer. Once the Cleaning Roller Assembly is removed, clean the rollers using one of the adhesive-backed Cleaning Cards from the Printer Cleaning Kit.

  • Page 39: Chapter 6: Troubleshooting

    ¥ Make sure that the power cord is plugged in securely on both ends and that the printer is turned ON. Also, be sure the printer is on-line. The green LED below both the on/cancel and the on-line buttons should be illuminated.
  • Page 40 When this happens, the printer will simply eject the card before printing begins and the on-line LED will begin flashing. Press the on-line button to resume encoding and printing with a new card.
  • Page 41 The ribbon doesn’t seem to wind or print properly. Symptoms: The printer skips ribbon panels, prints ribbon panels out of the usual YMCK order (resulting in strangely colored output), or simply winds the ribbon until the printerÕs on-line LED light flashes.
  • Page 42 11. Remove the power cable, open the Top Cover, and flip Switch 1 toward the front of the printer to turn the switch back OFF. Close the Top Cover, reconnect the power cable, and try your print job again.
  • Page 43 .040 (1.0mm). ¥ If you selected the Position button in the printer driver setup window and changed the Top Adjust value to an extreme negative number, such as -10, you may have over- adjusted for your specific printer.
  • Page 44 Symptoms: The printer starts to make noise like everything is fine, but no card feeds. ¥ Be sure the cards are inserted all the way into the printer and that you havenÕt inserted more than 50 standard sized cards. ¥...

  • Page 45: Chapter 7: Technical Specifications

    Chapter 7: Technical Specifications Print Method: Print Resolution: Print Speed: Colors: Printing Area: Accepted Card Width: Accepted Card Length: Accepted Card Thickness: .010" to .040" (.254mm to 1.0mm) Card Types: Card Capacity: Software Driver: Interface: Power Source: Operating Temperature: Humidity: Dimensions: Weight: Agency Listings:...

  • Page 46: Appendix A: Magnetic Stripe Encoding Module

    The second is a JIS II Standard encoding module commonly used in Japan. By default, the printer driver is set to encode according to ISO standards. To change the encoding mode or to modify the ISO standards for tracks 1, 2, and 3, simply select the Magnetics button from within the printer driver setup window.
  • Page 47 They DO NOT designate which tracks the printer will encode (for example, if you would like to encode only Track 2). This must be done through your specific software program.
  • Page 48 Character Data Size This option enables customization of the Character Data Size (Bits per Character) used to encode the magnetic data on the currently selected track. Note this character size includes the parity bit, if enabled. The default ISO Standard selections for this option are: Track 1 Track 2 Track 3...

  • Page 49: Ii. Track Locations

    Verify option allows the printer to verify that all magnetic data has been correctly encoded on each card. If this option is selected, any verify errors will cause the printer to signal an error condition. If this option is not selected, the verify pass will not be executed and encoding errors will not be reported.
  • Page 50 add these characters to the string of magnetic track data. If these characters are not added to the track data, the text intended for the magnetic track will most likely appear as printed text on the card. To avoid this, track information must be entered as follows.

  • Page 51: Appendix B: Interfacing Information

    Appendix B: Interfacing Information I. INTRODUCTION The Quatro ID Card Printer is equipped with a standard 8-bit Centronics-type parallel data communications port. This is the means by which the printer receives data from your computer. No options for serial data are available. This chapter describes the pin assignments, protocol, and signal specifications for the parallel data input port.

  • Page 52: Index

    On/cancel button...5 On/cancel light ...5, 36 On-line button ...5 On-line light ...5, 35 Orientation ...23 Overlay...23 Parallel port...13, 47 Position ...24 Power ...3 Printer Driver...14 Printer cleaning kit ...27 Printhead ...27, 28 Resin ...6 Ribbons ...6 Ribbon jam...31 48 Index...
  • Page 53 Ribbon type...25 Rotate 180...25 Self test...12 Technical assistance...35 Transformer ...3 Top cover...5 Write direct to port...25 Index 49...
  • Page 56 Printed in the United States of America P/N 510323...

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