Nortel BM450 Troubleshooting Manual page 92

92 Chapter 11 Frequently Asked Questions
5 Click the Transfer button.
The Transfer To window opens.
6
Select the log file categories that you want to include in the log file transfer. All the log files
associated with the selected categories will be transferred.
7
Click the OK button.
A transfer window opens and displays applicable warnings.
8
Click the Yes button to initiate the transfer.
A Save dialog box displays.
9 Specify a filename and location for the log file and click Save.
The Progress Update window opens. When the log files are transferred, the Transfer
Complete window opens.
10 Click the OK button.
The log archive is saved in the location you specified.
Using the BCM450 Web Page to transfer log files
1
In your web browser, type the IP address of the BCM450 and click the Go button.
The login screen opens.
2
Log in to the BCM450 using the same username and password that you use to log into a
BCM450 using the Element Manager.
The BCM450 Web page opens.
3
Click the Administrators Applications link.
4
Click BCM Logs.
5 Click the Retrieve Log Files link.
The Retrieve Log Files panel appears.
6
Click one of the three options for file transfer: Transfer to My Computer, Store on USB
Memory, or Send to.
7
If you select the Send to radio button, select a destination from the drop-down list, otherwise,
go to the next step.
8 Click Submit. The web page shows the status as Working; when complete, it shows Success.
9
Click the Click Here to Download Logs link.
The File Download screen opens.
10 Click the Save button.
The Save As screen opens.
11 Specify the location where you want to save the log file transfer, and enter a name for the file
in the File Name field.
12 Click the Save button.
The file is saved.
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