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Chapter 5 Advanced Troubleshooting
3
Verify that the appropriate keycode is active. For H323 trunks, the keycode is VoIP GW
Trunk, and for SIP trunks, the keycode is SIP GW Trunk.
4
Select Configuration > Telephony > Lines > Active VoIP Lines. Select the appropriate line
and verify that the Control Set and Prime Set are provisioned correctly.
5
Select Configuration > Resources > Telephony Resources and select the appropriate trunk.
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