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888385_01 Install.book Page 5 Wednesday, November 11, 1998 2:45 PM
Testing SMDR6
Troubleshooting
Test SMDR6 by dialing the Administration Feature Code from any
Norstar telephone.
ƒ·•¤
1.
Press
SMDR6 Admin
NEXT
QUIT
Note : On M7100/M7208 telephones, the second line of the display is
not shown.
®
2.
Press QUIT or
Problem : SMDR6 Interface Unit will not respond to Feature Code.
Note : Refer to the SMDR6 System Coordinator Guide for
programming information.
Resolution : Make sure you are using an M7100, M7208, M7310 or
M7324 telephone to program the unit.
or
Check that the KSU port is operating by plugging in a working Norstar
telephone. If the port is not operating, plug the SMDR6 into another
port.
Wait 60 seconds after plugging the unit into a new port. It can take up
to 60 seconds for the unit to become operational.
Refer to the Station Message Detail Recording 6 System Coordinator
Guide for additional troubleshooting information.
. The display shows:
.
SMDR6 Installation Guide 5
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