Four Slot Ethernet Cradle - Motorola MC70 Integration Manual

Four Slot Ethernet Cradle

Troubleshooting the Four Slot Ethernet Cradle
Table 8-4
Symptom
Battery is not
charging.
Attempt by the EDA
to ActiveSync failed.
During
communication, no
data was
transmitted, or
transmitted data was
incomplete.
Cause
EDA removed from the Replace the EDA in the cradle. The standard capacity
cradle too soon. battery (1900 mAh) fully charges in less than four hours.
The extended capacity battery (3800 mAh) fully charges in
less than eight hours. Tap
to view battery status.
Battery is faulty. Verify that other batteries charge properly. If so, replace the
faulty battery.
EDA is not inserted Remove the EDA and reinsert it correctly. Verify charging is
correctly in the cradle. active. Tap
battery status.
Ambient temperature of Move the cradle to an area where the ambient temperature
the cradle is too warm. is between 0
EDA removed from the Wait one minute and reinsert the EDA in the cradle. This
cradle while the LED allows the cradle to attempt another synchronization.
was blinking green.
Using an outdated Visit
version of ActiveSync. software.
ActiveSync on the host Wait one minute and reinsert the EDA in the cradle. This
computer has not yet allows the cradle to attempt another synchronization.
closed the previous
ActiveSync session.
Incorrect cable Ensure the correct cable (Ethernet) is used with the cradle.
configuration.
Communication Perform setup as described in
software improperly
configured.
EDA ActiveSync On the EDA, tap
disabled or not
Options
configured to accept
this connection:
network connection.
Host ActiveSync On the host computer, check
disabled or not
Allow network (Ethernet) Server Connection with this
configured to accept
desktop computer
network connection.
EDA removed from Replace EDA in cradle and retransmit.
cradle during
communication.
EDA has no active An icon is visible in the status bar if a connection is active.
connection.
Maintenance and Troubleshooting
Solution
>
Start
> >
Start Settings System
o o
C and 35 C.
http://www.microsoft.com for the latest ActiveSync
Chapter 3,
>
Start ActiveSync
button. Then, uncheck the
check box.
File
.
8 - 7
> >
Settings System Power
> to view
Power
ActiveSync.
> > >
Tools Options
Enable PC sync using
> >
Connection Settings