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MC75A Enterprise Digital Assistant
User Guide

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Troubleshooting

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   Summary of Contents for Motorola MC75A

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    MC75A Enterprise Digital Assistant User Guide...

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    MC75A Enterprise Digital Assistant User Guide 72E-133503-02 Rev. A April 2015...

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    MC75A Enterprise Digital Assistant User Guide © 2015 ZIH Corp No part of this publication may be reproduced or used in any form, or by any electrical or mechanical means, without permission in writing from Zebra. This includes electronic or mechanical means, such as photocopying, recording, or information storage and retrieval systems.

  • Page 5: Revision History

    Revision History Changes to the original manual are listed below: Change Date Description -01 Rev. A 03/2010 Initial release. -02 Rev. A 04/2015 Zebra rebranding.

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    MC75A Enterprise Digital Assistant User Guide...

  • Page 7: Table Of Contents

    Charging the Main Battery and Memory Backup Battery ............1-5 Charging Spare Batteries ......................1-7 Charging Temperature ......................1-7 Powering On the MC75A ....................... 1-7 Calibrating the Screen ........................1-7 Checking Battery Status ........................ 1-8 Micro Secure Digital (microSD) Card ....................1-8 Adjusting the Handstrap ........................

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    MC75A Enterprise Digital Assistant User Guide Chapter 2: Using the MC75A Introduction ............................2-1 Home Screen ............................2-1 Status Bar ............................2-2 Today Screen ..........................2-4 Classic Today Screen ........................2-5 Soft Keys Bar ..........................2-6 Start Screen ........................... 2-7 Adjusting Volume ..........................

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    Using a Dual Line SIM ......................... 4-24 Chapter 5: Using GPS Navigation Introduction ............................5-1 Software Installation ..........................5-1 MC75A GPS Setup ..........................5-1 Operation ............................. 5-2 GPS Maps on microSD Cards ....................... 5-2 Answering a Phone Call While Using GPS ..................5-2 Losing the GPS Signal While in a Vehicle ..................

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    MC75A Enterprise Digital Assistant User Guide Suspend ........................... 6-4 Resume ............................ 6-4 Using Microsoft Bluetooth Stack ......................6-4 Turning the Bluetooth Radio Mode On and Off ................6-4 Enabling Bluetooth ........................6-4 Disabling Bluetooth ........................6-5 Discovering Bluetooth Device(s) ....................6-5 Available Services ..........................

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    Table of Contents Chapter 7: Accessories Introduction ............................7-1 Single Slot USB/Serial Cradle ......................7-3 Charging the MC75A Battery ......................7-3 Charging the Spare Battery ......................7-4 Battery Charging Indicators ......................7-4 Charging Temperature ......................7-4 Charging ............................7-5 Battery Charging Indicators ......................7-5 Charging Temperature ......................

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    MC75A Enterprise Digital Assistant User Guide Materials Required ......................... 8-3 Cleaning the MC75A ........................8-3 Housing ............................ 8-3 Display ............................. 8-4 Scanner Exit Window ....................... 8-4 Connector ..........................8-4 Cleaning Cradle Connectors ......................8-4 Cleaning Frequency ........................8-5 Troubleshooting ........................... 8-5 MC75A ............................

  • Page 13: About This Guide

    MC75A Quick Start Guide - describes how to get the MC75A EDA up and running. • MC75A Enterprise Digital Assistant User Guide - describes how to use the MC75A EDA. • MC75A Enterprise Digital Assistant Integrator Guide - describes how to set up the MC75A EDA and accessories. ® •...

  • Page 14: Configurations

    MC75A Enterprise Digital Assistant User Guide Configurations This guide covers the following configurations: Data Operating Configuration Radios Display Memory Keypads Capture System MC75A0 WPAN: Bluetooth 3.5” VGA 256 MB RAM/ 1D laser Windows Numeric WLAN: 802.11a/b/g Color 1 GB Flash scanner, 2D Mobile 6.5...

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    MC75A BTExplorer Software NOTE To view the BTExplorer version information, the StoneStreet One Bluetooth stack must be enabled. Refer to the MC75A Enterprise Digital Assistant Integrator Guide for more information. To determine the BTExplorer software version: Tap Start > icon >...

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    MC75A Enterprise Digital Assistant User Guide Fusion Software To determine the Fusion software version: Tap Start > Wireless Companion icon > Wireless Status icon > Versions Phone Software To determine the Phone software version: > > > > tab. Start...

  • Page 17: Chapter Descriptions

    Topics covered in this guide are as follows: • Chapter 1, Getting Started provides information on getting the MC75A up and running for the first time. • Chapter 2, Using the MC75A provides basic instructions for using the MC75A, including powering on and resetting the MC75A, and entering and capturing data.

  • Page 18: Related Documents

    MC75A Enterprise Digital Assistant User Guide Related Documents • MC75A Quick Start Guide, p/n 72-127677-xx. • MC75A Windows Mobile 6 Regulatory Guide, p/n 72-130201-xx. • MC75A Enterprise Digital Assistant Integrator Guide, p/n 72E-133624-xx. ® • Microsoft Applications for Mobile 6 User Guide, p/n 72E-108299-xx •...

  • Page 19: Introduction

    Chapter 1 Getting Started Introduction This chapter lists the parts and accessories for the MC75A and explains how to install and charge the batteries, replace the strap, and power on the MC75A for the first time. Radio Status LED Charging/Battery...

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    Shown) Stylus Tether Point MC75A Rear View Figure 1-2 Unpacking Carefully remove all protective material from the MC75A and save the shipping container for later storage and shipping. Verify that you received the following: • MC75A EDA • Lithium-ion battery •...

  • Page 21: Installing The Sim Card

    NOTE MC75A6 configurations only. GSM phone service requires a Subscriber Identification Module (SIM) card, or smart card. Obtain this card from the your service provider. The card fits into the MC75A and can contain the following information: • Mobile phone service provider account details.

  • Page 22: Installing The Main Battery

    NOTE For detailed information about WWAN activation and settings, refer to the MC75A Integrator Guide. Installing the Main Battery NOTE The MC75A ships with either a 1950 mAh or a 3600 mAh battery. An optional 4800 mAh battery is available. To install the main battery: Insert the battery, top first, into the battery compartment in the back of the MC75A.

  • Page 23: Charging The Battery

    8-2. CAUTION Charging the Main Battery and Memory Backup Battery Before using the MC75A for the first time, charge the main battery until the amber Charging/Battery Status LED remains lit (see Table 1-2 on page 1-7 for charge status indications). To charge the MC75A, use a cable or a cradle with the appropriate power supply.

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    The backup battery retains RAM data in memory for at least 15 minutes (at room temperature) when the MC75A's main battery is removed. When the MC75A reaches a very low battery state, the combination of main battery and backup battery retains RAM data in memory for at least 48 hours.

  • Page 25: Charging Spare Batteries

    Table 1-2. Powering On the MC75A Press the Power button to turn on the MC75A. If the MC75A does not power on perform a warm boot. See Resetting the MC75A on page 2-17. When turning the MC75A on for the first time, the splash screen displays for about a minute as the MC75A initializes its flash file system, then the calibration window appears.

  • Page 26: Checking Battery Status

    Advanced Micro Secure Digital (microSD) Card The microSD card slot provides secondary non-volatile storage. The slot is located on the side of the MC75A (see Figure 1-8). Refer to the documentation provided with the card for more information, and follow the manufacturer’s recommendations for use.

  • Page 27: Adjusting The Handstrap

    Replace the memory card cover and tighten the screws. Adjusting the Handstrap The MC75A handstrap is attached to the bottom of the battery cover. Adjust the handstrap to increase comfort when holding the MC75A for extended periods of time. To adjust the handstrap: Feed the handstrap through the handstrap slot.

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    Press the battery release latch on the bottom of the battery to unlock, and lift the battery out of the well. Insert the replacement battery, top first, into the battery compartment in the back of the MC75A. Press the battery down into the battery compartment until the battery release latch snaps into place.

  • Page 29: Changing The Power Settings

    Power off the MC75A when charging to charge at a faster rate. • Set IST to turn the display off or to suspend when the MC75A is placed face down. Changing the Power Settings To set the MC75A to turn off after a short period of non-use: >...

  • Page 30: Turning Off The Radios

    1 - 12 MC75A Enterprise Digital Assistant User Guide Turning Off the Radios Windows Mobile 6 devices include , which provides a simple method of enabling, disabling, and Wireless Manager configuring all the device’s wireless capabilities in one place. To open...

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    Getting Started 1 - 13 Wireless Manager Menu Figure 1-14...

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    1 - 14 MC75A Enterprise Digital Assistant User Guide...

  • Page 33: Chapter 2 Using The Mc75a

    Chapter 2 Using the MC75A Introduction This chapter explains the buttons, status icons, and controls on the MC75A, and provides basic instructions for using the MC75A, including powering on and resetting the MC75A, and entering and capturing data. The MC75A factory default radio states are: •...

  • Page 34: Status Bar

    2 - 2 MC75A Enterprise Digital Assistant User Guide Status Bar The Status Bar at the top of the screen can contain the status icons listed in Table 2-1. Notifications Connectivity Audio Battery Status Icons Table 2-1 Icon Description Notifications Backup battery low.

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    Using the MC75A 2 - 3 Status Icons (Continued) Table 2-1 Icon Description Call missed. Dialing while no SIM card is installed. Voice call in progress. Calls are forwarded. Call on hold. Antenna/signal icon: wireless on/good signal. Antenna/signal icon: wireless off.

  • Page 36: Today Screen

    2 - 4 MC75A Enterprise Digital Assistant User Guide Status Icons (Continued) Table 2-1 Icon Description Main battery has a medium charge. Main battery has a low charge. Main battery has a very low charge. Today Screen The Today screen is scrollable and contains a list of applications and an Information Status bar. The Information Status bar highlights the application that is under it and provides additional information.

  • Page 37: Classic Today Screen

    Using the MC75A 2 - 5 Application Icon Application Information Information Bar Example Figure 2-4 To customize the Today screen, tap Start > Settings > Today icon. Use the Appearance tab to customize the background and the Items tab to change the display format.

  • Page 38: Soft Keys Bar

    Bluetooth radio is connected to another Bluetooth device. (Available when StoneStreet One Bluetooth stack is enabled). ActiveSync Active serial connection between the MC75A and the host computer. Use to configure the interactive sensing feature. Soft Keys Bar The Soft Key bar is located at the bottom of the screen and contains two soft key buttons. These buttons display an action and a menu to the user that are context sensitive and can be changed dynamically by an application.

  • Page 39: Start Screen

    Using the MC75A 2 - 7 Start Screen The Start screen lists applications and folders available to the user. Table 2-3 lists the default programs and folders listed on the Start screen. Start Screen Figure 2-7 Programs and Folders on the Start Screen...

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    2 - 8 MC75A Enterprise Digital Assistant User Guide Programs and Folders on the Start Screen (Continued) Table 2-3 Icon Name Description Icon Name Description Windows Live Use this mobile version of Check the local weather. Windows Live™ to find Weather information on the web.

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    StoneStreet One available on that computer Bluetooth stack is enabled. from the MC75A. Modem Link Enables the MC75A to be SMS Staging Intercepts SMS Staging used as a modem. messages and reassembles them into the original Staging Profile.

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    2 - 10 MC75A Enterprise Digital Assistant User Guide Settings Folder Table 2-4 lists the setting applications pre-installed on the MC75A. Tap Start > Settings to open the Settings folder. Setting Applications in the Setting Folder Table 2-4 Icon Name...

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    Using the MC75A 2 - 11 Setting Applications in the Setting Folder (Continued) Table 2-4 Icon Name Description Icon Name Description Wi-Fi Setup wireless network USB to PC Enables or disables the connection and customize enhanced network settings. connectivity. Wireless...

  • Page 44: Adjusting Volume

    2 - 12 MC75A Enterprise Digital Assistant User Guide Setting Applications in the Setting Folder (Continued) Table 2-4 Icon Name Description Icon Name Description GPS Setup View GPS SUPL IST Settings Set the appropriate setting information. for configuring the device’s interactive Sensor Technology.

  • Page 45: Battery Status Indications

    Also view the battery status using the Power window. Battery Reserve Options If the charge of the battery reaches a critical threshold, the MC75A shuts down. This threshold can be changed but affects the amount of time that data can be retained.

  • Page 46: Main Battery Temperature Notifications

    The user should move to an environment within proper operating temperature. • Level 2: Temperature Warning; this level is similar to main battery very low warning. It indicates the battery temperature has reached the second threshold level. The user should stop using the MC75A.

  • Page 47: Led Indicators

    • Level 3: Temperature Error; this level indicates the battery has reached an unusable temperature threshold and immediately suspends the MC75A. This level does not have any graphical notification associated with it. Main Battery Temperature Watch Dialog Box Figure 2-13...

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    2 - 16 MC75A Enterprise Digital Assistant User Guide Scan/Decode Charging/Battery Radio Status LED Status LED (MC75A6/8 only) LED Indicators Figure 2-15 LED Indications Table 2-5 LED State Indication Scan/Decode LED Solid Green Successful decode/capture. Solid Red Laser enabled, scanning/imaging in process.

  • Page 49: Resetting The Mc75a

    A cold boot also restarts the MC75A, and also resets the clock. Data saved in flash memory or a memory card is not lost. If the MC75A is not functioning properly, perform a warm boot first. If the MC75A still does not respond, perform a cold boot.

  • Page 50: Waking The Mc75a

    On motion Locking the MC75A Use the Device Lock feature to prevent use of the device. Note that when locked, the MC75A does not respond to screen or keypad input. To lock the MC75A, tap Start > Lock. The Lock screen appears.

  • Page 51: Password Locking

    If the MC75A was locked with a password, a prompt appears for the password. Password Locking Use the Password window to set a password to disable unauthorized access to the MC75A. If the device is configured to connect to a network, use a strong (difficult to figure out) password NOTE to help protect network security.

  • Page 52: Function Buttons

    Tap OK. When the MC75A is not used for a period of time and the user tries to access the device, the Password window appears. This also appears when the MC75A is connected to a host computer with either a cradle or communication cable.

  • Page 53: Stylus

    Function Buttons Figure 2-21 • Power: Press the red Power button to turn the MC75A screen on and off. The MC75A is in suspend mode when the screen is off. For more information, see Powering On the MC75A on page 1-7.

  • Page 54: Entering Data

    2 - 22 MC75A Enterprise Digital Assistant User Guide Entering Data When entering data on the keypad, use either the single-hand method or the two-hand method as shown in Figure 2-22. Two-hand Method Single-hand Method Entering Data on the Keypad...

  • Page 55: Power Management

    It can also be used to keep the MC75A active while it is in movement to prevent it from quickly going into suspend mode while in use.

  • Page 56: Free Fall Detection

    Tap Camera on the command bar. Check the image on the view finder, adjust if necessary. Press the Enter key to take the picture. Hold the MC75A still until the camera flash occurs or the shutter sound is heard. Recording Video...

  • Page 57: Viewing Photos And Videos

    Using the MC75A 2 - 25 Tap Start > Pictures & Videos icon. Tap Camera on the command bar. Tap Menu > Video to set shooting mode to video. The available recording time displays on the screen. NOTE By default, the time limit for recording videos is set to 30 seconds.

  • Page 58: Infrared Connection

    Switch to the program where you created the item you want to send and locate the item in the list. NOTE Do not cover or block the IrDA window. Align the IrDA port of the MC75A with that of the IrDA device so that they are unobstructed and within a close range.

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    Figure 2-27 To receive files via IrDA connection: Align the IrDA port of the MC75A with that of the other IrDA device so that they are unobstructed and within a close range. On the other device, send the file to the MC75A.

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    2 - 28 MC75A Enterprise Digital Assistant User Guide...

  • Page 61: Chapter 3 Data Capture

    Imaging • Color digital camera. NOTE To perform data capture a scanning enabled application must be installed on the MC75A. A sample scanning application can be downloaded from the Zebra Support site at http://support.symbol.com. Laser Scanning An MC75A with an integrated laser scanner has the following features: •...

  • Page 62: Bar Code Scanning

    Figure 3-1 Press and hold the scan button. The laser beam exits from the end of the MC75A. Ensure the red scan beam covers the entire bar code. The Scan/Decode LED lights red to indicate that scanning is in process, then lights green and a beep sounds, by default, to indicate the bar code was decoded successfully.

  • Page 63: Operational Modes

    (either 1D or 2D). • Image Capture Mode: Use this mode to capture an image within the MC75A’s field of view. This is useful for capturing signatures or images of items like damaged boxes.

  • Page 64: Color Digital Camera

    Figure 3-5 Release the scan button. NOTE Imager decoding usually occurs instantaneously. The MC75A repeats the steps required to take a digital picture (image) of a poor or difficult bar code as long as the scan button remains pressed. Color Digital Camera MC75A with an integrated color digital camera have the following features: •...

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    Sample Scan Application with Preview Window Figure 3-6 Move the MC75A until the red aiming reticle is on the bar code to scan. The aiming reticle turns green when the MC75A is able to decode the bar code. Digital Camera Scanning Figure 3-7 Release the scan button.

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    3 - 6 MC75A Enterprise Digital Assistant User Guide...

  • Page 67: Chapter 4 Using The Phone

    Chapter 4 Using the Phone Introduction Use the MC75A to make phone calls, set up speed dials, keep track of calls, and send text messages. Your wireless service provider may also provide other services such as voice mail, call forwarding, and caller ID.

  • Page 68: Turning The Phone On And Off

    To access the phone keypad tap Start > Phone or press the green phone key on the MC75A’s keypad. To receive calls when the MC75A is suspended, leave the phone radio turned on and ensure the MC75A is set to wake with any key.

  • Page 69: Using A Wired Headset

    The MC75A offers three audio modes for use during phone calls: • Handset Mode: Switches audio to the speaker at the top front of the MC75, so you can use the MC75A as a handset. This is the default mode.

  • Page 70: Using A Bluetooth Headset

    Chapter 6, Using Bluetooth for more information. NOTE When using a Bluetooth headset during a call, the MC75A power button is disabled and the MC75A will not go into suspend mode. Once the call is completed, the power button functionality is enabled.

  • Page 71: Making A Call

    NOTE Adjust the conversation phone volume during a call. Adjusting the volume while not in a call affects the ring and notification sound levels. Making a Call NOTE You can make emergency calls even when the MC75A is locked or when a SIM card is not installed. See Making an Emergency Call on page 4-7 for more information.

  • Page 72: Using Call History

    Tap the phone icon next to the number to begin dialing and return to the phone keypad. Tap End or press the red phone key on the MC75A keypad to stop dialing or end the call. Making a Speed Dial Call Use Speed Dial to call someone saved in the speed dial directory.

  • Page 73: Making An Emergency Call

    Answering a Call A dialog box appears on the MC75A when it receives an incoming call. If the phone is set to ring, a ring tone sounds. Answer or ignore the incoming call. To answer an incoming call tap Answer on the Phone - Incoming dialog or press the green phone key on the...

  • Page 74: Incoming Call Features

    If you receive a call while in a call, tap Wait to place the call in call waiting. • You can use other programs on the MC75A during a call. To switch back to Phone, tap Talk or tap Start > Phone. Tap End to end the call.

  • Page 75: Muting A Call

    This is useful when there is conversation or background noise on your end. To mute or unmute a call: Tap Start > Phone or press the green phone key on the MC75A’s keypad. Make a call.

  • Page 76: Taking Notes

    Windows On-Device Help. To access a note created during a call: Tap Start > Phone or press the green phone key on the MC75A’s keypad. From the Phone keypad, tap Call History. Tap and hold the number or the Note icon for the phone call entry containing the note.

  • Page 77: Using Speed Dial

    To add a speed dial entry from the phone keypad: Ensure the contact and phone number are in the Contacts list. Tap Start > Phone or press the green phone key on the MC75A’s keypad. Tap Speed Dial button > Menu > New.

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    4 - 12 MC75A Enterprise Digital Assistant User Guide Speed Dial Contact List Figure 4-16 Tap OK to exit the Speed Dial Contact List. To add a speed dial entry from the Contacts window: Tap Start > Contacts. Contacts Figure 4-17 Tap a contact name.

  • Page 79: Editing A Speed Dial Entry

    Tap the up/down arrows to select an available location to assign as the new speed dial entry. The first speed dial location is reserved for voice mail. Tap OK. Editing a Speed Dial Entry Tap Start > Phone or press the green phone key on the MC75A’s keypad. Tap Speed Dial button. Speed Dial Contact List Figure 4-19 Tap and hold the contact name.

  • Page 80: Using Call History

    Change views, reset the call timer, and delete calls to manage the calls stored in Call History. Changing the Call History View Tap Start > Phone or press the green phone key on the MC75A’s keypad to display the Phone keypad. From the Phone keypad, tap Call History.

  • Page 81: Deleting All Call History Items

    Tap OK to exit the Call Timers window. Deleting All Call History Items Tap Start > Phone or press the green phone key on the MC75A’s keypad to display the Phone keypad. From the Phone keypad, tap Call History. Tap Menu.

  • Page 82: Viewing Call Status

    Tap OK to exit the Call History window. Viewing Call Status Tap Start > Phone or press the green phone key on the MC75A’s keypad to display the Phone keypad. From the Phone keypad, tap Call History. Tap an entry. The Call Status window appears.

  • Page 83: Using The Call History Menu

    Use the Call History menu to dial voice mail, access the Activation Wizard, save to contacts, view a note, delete a listing, send a text message, and make a call. Tap Start > Phone or press the green phone key on the MC75A’s keypad to display the Phone keypad. From the Phone keypad, tap Call History.

  • Page 84: Swapping Calls On An Mc75a8

    Figure 4-28 Tap Swap to move from one call to the other. Tap End or press the red phone key on the MC75A keypad to end each call. Swapping Calls on an MC75A8 To swap between two incoming phone calls:...

  • Page 85: Conference Calling On An Mc75a6

    Call Swapping Figure 4-30 Tap End or press the red phone key on the MC75A keypad to end active call. The remaining call re-connects, tap Answer to connect to the call. Tap End or press the red phone key on the MC75A keypad to end the last call.

  • Page 86

    After the call is answered, tap Menu > Conference to place all the calls in conference mode. Repeat steps 6 through 8 for up to six phone numbers. Tap End or press the red phone key on the MC75A keypad to end the conference call. Menu...

  • Page 87: Three-way Calling On An Mc75a8

    To create a three-way phone session with two people and you as the initiator: Tap Start > Phone or press the green phone key on the MC75A’s keypad to display the Phone keypad. Enter the first phone number and press Talk.

  • Page 88

    4 - 22 MC75A Enterprise Digital Assistant User Guide Text Message Notification Icon New Text Message Notification Figure 4-34 The Caller Identification feature matches incoming text message numbers with those stored in Contacts so you know who is sending you a message. Furthermore, the New Text Message dialog box gives you the option to call the sender or save, dismiss, or delete the message.

  • Page 89: Sending A Text Message

    Using the Phone 4 - 23 The Text Messages window appears. In the message list, tap the text message. Enter reply here. Text Messages List Figure 4-37 NOTE If the phone is turned off and you tried to call the sender, send a reply, or forward the message, you are prompted to turn the phone function on.

  • Page 90: Using A Dual Line Sim

    4 - 24 MC75A Enterprise Digital Assistant User Guide Address Area Message Area Create Text Message Figure 4-39 • The auto-correct feature automatically fixes common spelling errors as you type so your messages are more accurate. • The character counter lets you see and control the size of the message as you compose.

  • Page 91

    Using the Phone 4 - 25 SIM UI Window Figure 4-40 Select Dual and then tap Select. Change Phone Line Figure 4-41 Select Change and then tap Select. If applicable, sign in with the PIN number for the other line.

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    4 - 26 MC75A Enterprise Digital Assistant User Guide...

  • Page 93: Chapter 5 Using Gps Navigation

    These radio signals contain data on the satellites’ locations and their exact clock time and are used to determine your location on the earth. When using the MC75A in a vehicle, it is the user’s responsibility to place, secure and use in a WARNING manner that will not cause accidents, personal injury or property damage or obstruct their view.

  • Page 94: Operation

    MC75A from receiving a GPS signal from satellites. To improve GPS signal strength, place the MC75A where there is a clear view of the sky. A direct line of sight is required between the MC75A and the GPS satellites to access information from the satellites.

  • Page 95

    Enter the SUPL Server IP address in the Server IP field. The server IP address is not required when generating the server IP address from the IMSI or when using the Motorola server. Enter the SUPL Server port number in the Port field. The port number is not required when using the Motorola server.

  • Page 96

    MC75A Enterprise Digital Assistant User Guide Smart Re-Aiding causes the MC75A to reconnect to the SUPL server and download new A-GPS data if there are satellites in view and the number of satellites in use fall below the SVLimit value and the length of time passed since the last SUPL session is more than the value set in the Interval field.

  • Page 97: Chapter 6 Using Bluetooth

    MC75A as a modem, create a dial-up modem connection between a computer and MC75A. The MC75A with Bluetooth technology uses either the StoneStreet Bluetooth stack or the Microsoft Bluetooth stack. To write an application that uses the StoneStreet One Bluetooth stack APIs, refer to the Enterprise Mobility Developer Kit (EMDK) Help.

  • Page 98: Security

    MC75A Enterprise Digital Assistant User Guide The Bluetooth radio in this MC75A operates as a Class 2 device power class. The maximum output power is 2.5mW and the expected range is 32.8 feet (10 meters). A definition of ranges based on power class is difficult to obtain due to power and device differences, and whether one measures open space or closed office space.

  • Page 99: Bluetooth Power States

    With StoneStreet One Bluetooth Stack Performing a cold boot on the MC75A turns off Bluetooth after initialization (which takes a few moments). It is normal to see the Bluetooth icon appear and disappear (when using the Classic Home screen), as well as a wait...

  • Page 100: Warm Boot

    Turn off the Bluetooth radio to save power or if entering an area with radio restrictions (e.g., an airplane). When the radio is off, other Bluetooth devices cannot see or connect to the MC75A. Turn on the Bluetooth radio to exchange information with other Bluetooth devices (within range).

  • Page 101: Disabling Bluetooth

    Un-check the Turn On Bluetooth checkbox. Tap OK. Discovering Bluetooth Device(s) The MC75A can receive information from discovered devices without bonding. However, once bonded, the MC75A and a bonded device exchange information automatically when you turn the Bluetooth radio on. See Bonding with Discovered Device(s) on page 6-32 for more information.

  • Page 102

    6 - 6 MC75A Enterprise Digital Assistant User Guide Bluetooth - Devices Tab Figure 6-2 Tap Add new device. The MC75A begins searching for discoverable Bluetooth devices in the area. Searching for Bluetooth Devices Figure 6-3 Select a device from the list.

  • Page 103

    Using Bluetooth 6 - 7 Enter Passcode Figure 6-5 Enter the Passcode on the other device. The device is added to the Bluetooth list. Bluetooth Connection Confirmation Figure 6-6 You are prompted to enter a passcode. If the device has a specific passcode, enter it in the Passcode field and tap Next.

  • Page 104: Available Services

    Select Beam File. The MC75A searches for Bluetooth devices in the area. Tap Tap to send next to the Bluetooth device to send the file to. The MC75A communicates with the device and send the file. When completed, Tap to send changes to Done.

  • Page 105: Internet Sharing

    When completed, Tap to send changes to Done. Internet Sharing Internet Sharing allows the user to connect a computer or laptop to the MC75A and use the MC75A as a modem to connect to an office network or ISP.

  • Page 106: Hands-free Services

    Refer to the headset user manual for more information. Only WAN audio is routed to the headset. System audio is still emitted through the MC75A speaker. You can accept calls and re-dial using the Hands-free profile.

  • Page 107: Serial Port Services

    Ensure that the two devices are within 30 feet (10 meters) of one another. Tap Start > Settings > Connections tab > Bluetooth icon > Devices tab. Tap Add new device. The MC75A begins searching for discoverable Bluetooth devices in the area. Select a device from the list.

  • Page 108: Activesync Using Serial Port Services

    6 - 12 MC75A Enterprise Digital Assistant User Guide ActiveSync Using Serial Port Services Use the wireless Bluetooth serial port connection for ActiveSync just as you would a physical serial cable connection. You must configure the application that will use the connection to the correct serial port.

  • Page 109: Phone Book Access Profile Services

    To disconnect the ActiveSync connection, tap the ActiveSync icon on the Today screen. Tap Disconnect. Phone Book Access Profile Services Phone Book Access profile (PBAP) is used to synchronize contacts between a remote device and the MC75A. To establish an PBAP synchronization: Ensure that Bluetooth is enabled and discoverable on both devices.

  • Page 110: Dial-up Networking Services

    If Yes is selected, contacts from the MC75A are transferred to the car kit. Dial-Up Networking Services Dial-up networking allows the user to connect a PC or laptop to the MC75A and use the MC75A as a modem to connect to an office network or ISP.

  • Page 111

    Using Bluetooth 6 - 15 Tap Add new device. The MC75A begins searching for discoverable Bluetooth devices in the area. Select a stereo headset from the list. Tap Next. The Enter Passcode window appears. Refer to the device’s User Manuals for more information.

  • Page 112: Turning The Bluetooth Radio Mode On And Off

    Turn off the Bluetooth radio to save power or if entering an area with radio restrictions (e.g., an airplane). When the radio is off, other Bluetooth devices cannot see or connect to the MC75A. Turn on the Bluetooth radio to exchange information with other Bluetooth devices (within range).

  • Page 113: Discovering Bluetooth Device(s)

    NOTE Switching between Wizard Mode and Explorer Mode closes all active connections. Discovering Bluetooth Device(s) The MC75A can receive information from discovered devices without bonding. However, once bonded, the MC75A and a bonded device exchange information automatically when you turn the Bluetooth radio on. See...

  • Page 114

    6 - 18 MC75A Enterprise Digital Assistant User Guide BTExplorer Window Figure 6-14 Select Explore Services on Remote Device or another from the drop-down list and tap Next. NOTE If a device discovery action has not been previously performed, a device discovery is automatically initiated. If a device discovery has previously been performed, the device discovery process is skipped, and the previously found list of devices displays.

  • Page 115

    Using Bluetooth 6 - 19 Select Remote Device Window Figure 6-16 Select a device from the list and tap Next. The MC75A searches for services on the selected Bluetooth device. Device Services Figure 6-17 NOTE If the MC75A discovers a service but the service is not supported, the service icon is grayed-out.

  • Page 116: Available Services

    File Transfer Services NOTE Shared folders are a security risk. To transfer files between the MC75A and another Bluetooth enabled device: Ensure that OBEX File Transfer profile is enabled on the MC75A. See Profiles Tab on page 6-45 for more information.

  • Page 117

    • Delete - delete the selected file on the remote device. • Get File - copy the file from the remote device to the MC75A. • Put File - copy a file from the MC75A to the remote device. Creating a New File or Folder To create a new folder or file on the remote device: Tap and hold on the screen and select New >...

  • Page 118: Connecting To The Internet Using An Access Point

    NOTE Network Access profile is not supported. Dial-Up Networking Services Dial-up networking allows the user to connect a PC or laptop to the MC75A and use the MC75A as a modem to connect to an office network or ISP. Before setting up dial-up networking, obtain dial-up information and other necessary settings (username, password...

  • Page 119: Object Exchange Push Services

    On the PC or laptop, set up Bluetooth according to the manufacturer’s instructions. On the PC or laptop Bluetooth software, search for the MC75A and select the Dial-up Networking service. Using dial-up software on the PC or laptop, connect to the MC75A.

  • Page 120

    6 - 24 MC75A Enterprise Digital Assistant User Guide Select the device and tap Next. Select the OBEX Object Push service and select Connect. The OBEX Object Push window appears. In the Action drop-down list, select one of the following options: Send Contact Information, Swap Contact Information, Fetch Contact Information, or Send a Picture.

  • Page 121

    NOTE Prior to swapping contacts, a default contact must be set up before attempting to send a contact. Ensure that the MC75A is connectable. Tap and hold on OBEX Object Push and select Connect. The OBEX Object Push window appears.

  • Page 122

    6 - 26 MC75A Enterprise Digital Assistant User Guide Fetching a Contact To fetch a contact from another device: NOTE Prior to sending and receiving contacts, a default contact must be set up before attempting to send a contact. Ensure that the MC75A is connectable.

  • Page 123: Headset Services

    Press the call button on the headset to accept the connection. System audio is heard on the Bluetooth headset. When a call is received on the MC75A, tap the Accept button on the MC75A to answer the call. If the call button is pressed, the Bluetooth connection is disconnected.

  • Page 124: Hands-free Services

    Select the Hands-free service name and select Connect. The MC75A connects to the headset. Refer to the headset user manual for instructions on communicating with a Bluetooth device. During an active connection, the MC75A cannot go into suspend mode when the Power Button is pressed. A message appears notifying the user.

  • Page 125: Activesync Using Serial Port Services

    ActiveSync Connection Settings Window on PC Figure 6-31 To establish an ActiveSync connection: Ensure that the Sync profile is enabled on the MC75A. See Profiles Tab on page 6-45 for more information. Use the Connection Wizard to search for a Bluetooth device, such as a PC. In the drop-down list select ActiveSync via Bluetooth.

  • Page 126: Personal Area Network Services

    Tap Connect. The MC75A connects to the Bluetooth device. IrMC Synchronization Services IrMC Synchronization is used to synchronize PIM contacts between a remote device and the MC75A. To establish an IrMC synchronization: Ensure the MC75A is connectable (required when automatic re-connect is initiated). See...

  • Page 127: Connect To A Hid Device

    Tap Next. Tap Connect. Connect to a HID Device The MC75A can connect to an Human Interface Device (HID) device such as a Bluetooth keyboard: Ensure the MC75A is connectable (required when automatic re-connect is initiated). See Device Info Tab on page 6-34.

  • Page 128: Bonding With Discovered Device(s)

    Bonding with Discovered Device(s) A bond is a relationship created between the MC75A and another Bluetooth device in order to exchange information in a secure manner. Creating a bond involves entering the same PIN on the two devices. After creating a bond and turning on the Bluetooth radios, the devices recognize the bond and can exchange information without re-entering a PIN.

  • Page 129

    A confirmation dialog appears. Tap Yes. Accepting a Bond When a remote device wants to bond with the MC75A, enter a PIN when requested to grant permission. Ensure that the MC75A is set to discoverable and connectable. See Bluetooth Settings on page 6-34.

  • Page 130: Bluetooth Settings

    1 and 16 characters. In the Device Name: text box, edit the name of the device requesting the bond, if desired. Tap OK to create the bond. The MC75A can now exchange information with the other device. Bluetooth Settings Use the BTExplorer Settings window to configure the operation of the BTExplorer application.

  • Page 131

    Using Bluetooth 6 - 35 BTExplorer Settings - Services Tab Figure 6-37 To add a service: Tap Add. The Add Local Service window displays. Add Local Service Window Figure 6-38 In the list, select a service to add. Tap OK. The Edit Local Service window displays for the selected service. Select the appropriate information and then tap OK.

  • Page 132

    6 - 36 MC75A Enterprise Digital Assistant User Guide BTExplorer Settings - Dial-up Networking Information Figure 6-39 Dial-up Networking Information Data Table 6-4 Item Description Service Name Displays the name of the service. Service Security Select the type of security from the drop-down list. Options are None, Authenticate, or Authenticate/Encrypt.

  • Page 133

    Using Bluetooth 6 - 37 BTExplorer Settings - File Transfer Information Figure 6-40 File Transfer Information Data Table 6-5 Item Description Service Name Displays the name of the service. Service Security Select the type of security from the drop-down list. Options are None, Authenticate, or Authenticate/Encrypt.

  • Page 134

    Headset Audio Gateway Data Table 6-7 Item Description Service Name Lists the name of the audio service. IrMC Synchronization Service The IrMC Synchronization service used to synchronize PIM contacts between a remote device and the MC75A. BTExplorer Settings - IrMC Synchronization Figure 6-43...

  • Page 135

    Select the type of security from the drop-down list. Options are None, Authenticate, or Authenticate/Encrypt. Phonebook Select the Phonebook checkbox to allow synchronization with the MC75A’s contacts. Select Read, Write, Create and/or Delete to allow phonebook permissions. OBEX Object Push Service OBEX Object Push allows other Bluetooth devices to push contacts, business cards, pictures, appointments, and tasks to the MC75A.

  • Page 136

    6 - 40 MC75A Enterprise Digital Assistant User Guide BTExplorer Settings - Personal Area Networking Figure 6-45 Personal Area Networking Data Table 6-10 Item Description Service Name Displays the name of the service. Service Security Select the type of security from the drop-down list. Options are None, Authenticate, or Authenticate/Encrypt.

  • Page 137

    Using Bluetooth 6 - 41 Serial Port Services Data Table 6-11 Item Description Service Name Displays the name of the service. Service Security Select the type of security from the drop-down list. Options are None, Authenticate, or Authenticate/Encrypt. Local COM Port Select the COM port.

  • Page 138: Security Tab

    6 - 42 MC75A Enterprise Digital Assistant User Guide Audio Video Remote Control Service Audio Video Remote Control hosts connections from Bluetooth devices supporting audio remote-control functionality. BTExplorer Settings - Audio Video Remote Control Figure 6-48 Audio Video Remote Control Data...

  • Page 139: Discovery Tab

    Table 6-15 Item Description Inquiry Length Sets the amount of time the MC75A takes to discover Bluetooth devices in the area. Name Discovery Mode Select either Automatic or Manual to automatically attempt to discover a Bluetooth device's name after finding the device.

  • Page 140: Hid Tab

    6 - 44 MC75A Enterprise Digital Assistant User Guide BTExplorer Settings - Virtual COM Port Tab Figure 6-51 Virtual COM Port Tab Data Table 6-16 Item Description COM5:Bluetooth Enable or disable COM Port 5. COM9:Bluetooth Enable or disable COM Port 9.

  • Page 141: Profiles Tab

    Using Bluetooth 6 - 45 BTExplorer Settings - HID Tab Figure 6-52 HID Tab Data Table 6-17 Item Description Enable Key Repeat Enables key repeat functionality. Delay To increase key repeat delay, drag the Delay slider to the right. To decrease key repeat delay, drag the Delay slider to the left.

  • Page 142: System Parameters Tab

    Link Supervision Timeout Sets the amount of time that the MC75A will wait for a device to come back into range after it has gone out of range. If the device does not come back into range by the set time, the MC75A drops the connection.

  • Page 143

    Using Bluetooth 6 - 47 Miscellaneous tab Data Table 6-19 Item Description Highlight Connections Select the connection type to highlight when connected. In the Wizard Mode, the only options are Favorites or None. In the Explorer Mode the options are None, Tree View Only, List View Only, or Tree and List View.

  • Page 144

    6 - 48 MC75A Enterprise Digital Assistant User Guide...

  • Page 145: Chapter 7 Accessories

    Chapter 7 Accessories Introduction MC75A accessories, listed below, provide a variety of product support capabilities. MC75A Accessories Table 7-1 Accessory Part Number Description Cradles Single Slot USB/Serial CRD7X00-1000RR Charges the MC75A main battery and a spare battery. Cradle Synchronizes the MC75A with a host computer through a USB connection.

  • Page 146

    Replacement 4800 mAh battery and battery door. battery Headset 50-11300-050R Use in noisy environments. Belt Mounted Rigid Holster SG-MC70011110-01R Clips onto belt to hold the MC75A when not in use. Fabric Holster SG-MC7521215-01R Soft holder for added protection. Stylus Stylus-00002-03R Replacement stylus (3-pack).

  • Page 147: Single Slot Usb/serial Cradle

    Accessories 7 - 3 Single Slot USB/Serial Cradle This section describes how to use a Single Slot USB/Serial cradle with the MC75A. For USB communication setup procedures refer to the MC75A Integrator Guide. The Single Slot USB/Serial Cradle: • Provides 5.4 VDC power for operating the MC75A.

  • Page 148: Charging The Spare Battery

    Charge batteries in temperatures from 0°C to 40°C (32°F to 104°F). Charging is intelligently controlled by the MC75A. To accomplish this, for small periods of time, the MC75A or accessory alternately enables and disables battery charging to keep the battery at acceptable temperatures. The MC75A or accessory indicates when charging is disabled due to abnormal temperatures via its LED.

  • Page 149: Charging

    7 - 5 Four Slot Ethernet Cradle This section describes how to set up and use a Four Slot Ethernet cradle with the MC75A. For cradle communication setup procedures refer to the MC75A Integrator Guide. The Four Slot Ethernet cradle: •...

  • Page 150: Charging Temperature

    Charge batteries in temperatures from 0°C to 40°C (32°F to 104°F). Charging is intelligently controlled by the MC75A. To accomplish this, for small periods of time, the MC75A or accessory alternately enables and disables battery charging to keep the battery at acceptable temperatures. The MC75A or accessory indicates when charging is disabled due to abnormal temperatures via its LED.

  • Page 151: Charging

    Accessories 7 - 7 Four Slot Charge Only Cradle This section describes how to set up and use a Four Slot Charge Only cradle with the MC75A. The Four Slot Charge Only cradle: • Provides 5.4 VDC power for operating the MC75A.

  • Page 152

    7 - 8 MC75A Enterprise Digital Assistant User Guide To accomplish this, for small periods of time, the MC75A or accessory alternately enables and disables battery charging to keep the battery at acceptable temperatures. The MC75A or accessory indicates when charging is disabled due to abnormal temperatures via its LED.

  • Page 153: Charging The Mc75a Battery

    3600 mAh or 4800 mAh spare battery. Charging the MC75A Battery Insert the MC75A into the vehicle cradle to begin charging. A click indicates that the MC75A button release locking mechanism is enabled and the MC75A is locked in place.

  • Page 154: Removing The Mc75a

    7 - 10 MC75A Enterprise Digital Assistant User Guide Removing the MC75A To remove the MC75A, hold back the release lever on the cradle and pull the MC75A up and out of the cradle. Release Lever Removing the MC75A Figure 7-6...

  • Page 155: Battery Charging Indicators

    Charge batteries in temperatures from 0°C to 40°C (32°F to 104°F). Charging is intelligently controlled by the MC75A. To accomplish this, for small periods of time, the MC75A or accessory alternately enables and disables battery charging to keep the battery at acceptable temperatures. The MC75A or accessory indicates when charging is disabled due to abnormal temperatures via its LED.

  • Page 156: Mc75a Battery Shim Installation

    7 - 12 MC75A Enterprise Digital Assistant User Guide Four Slot Battery Charger This section describes how to use the Four Slot Battery Charger to charge up to four MC75A batteries. MC75A Battery Shim Installation Before charging a spare battery, snap the MC75A shim into the battery slot as shown in Figure 7-9.

  • Page 157: Battery Charging Indicators

    Charging Temperature Charge batteries in temperatures from 0°C to 40°C (32°F to 104°F). Charging is intelligently controlled by the MC75A. To accomplish this, for small periods of time, the charger alternately enables and disables battery charging to keep the battery at acceptable temperatures. The charger indicates when charging is disabled due to abnormal temperatures via its LED.

  • Page 158: Attaching And Removing The Msr

    7 - 14 MC75A Enterprise Digital Assistant User Guide Magnetic Stripe Reader (MSR) This section describes how to set up and use the snap-on MSR with the MC75A. The MSR snaps on to the bottom of the MC75A and removes easily when not in use.

  • Page 159

    Accessories 7 - 15 Magnetic Stripe Card Swiping Figure 7-12 The application indicates if the data has been read correctly.

  • Page 160: Getting Started

    DCR Installation Figure 7-13 Pull on the DCR to ensure it is securely connected to the MC75A. Removal To remove the DCR from the MC75A, push in the bottom of the two locking tabs and pull the DCR from the MC75A.

  • Page 161: Credit Card Transactions

    Figure 7-14 Credit Card Transactions Launch a transaction application on the MC75A. In the application, select Credit Card transaction. Swipe the credit card through the magnetic stripe reader (MSR) slot, orienting the magnetic stripe as shown. Data encoded on the credit card is captured and, depending on the application, may display in an application data field.

  • Page 162: Keypad

    NOTE Swipe the card in either direction, from left to right, or right to left. For best results, gently press down on the card while swiping to ensure contact with the bottom of the slot. Turn the MC75A over and present the DCR keypad to the customer. The customer enters their PIN following the instructions on the DCR display.

  • Page 163: Display Messages

    NOTE While the DCR is being used in normal operation (application is accessing the DCR port), the DCR charges from the MC75A. To check the battery level: Remove the DCR from the MC75A. Press and hold the key until the battery status displays on the DCR display.

  • Page 164

    7 - 20 MC75A Enterprise Digital Assistant User Guide • BATT LOW - Battery charge is low. displays, charge the DCR for approximately three hours. BATT LOW To charge the DCR, place it in a cradle or connect it to a charging cable. The DCR also charges when connected to the MC75A and the transaction application is running.

  • Page 165: Installation

    Pull on the module to ensure it is securely connected to the MC75A. Removal To remove the module from the MC75A, push in the bottom of the two locking tabs and pull the module from the MC75A. Press Latches In to Lock...

  • Page 166: Credit Card Transactions

    Swipe the card in either direction, from left to right, or right to left. For best results, gently press down on the card while NOTE swiping to ensure contact with the bottom of the slot. Turn the MC75A over and present the keypad to the customer. The customer enters their PIN following the instructions on the display.

  • Page 167: Chip And Pin Transactions

    NOTE Chip and PIN transactions will function without an encryption key injected but will not function if a tamper event occurs. Launch a transaction application on the MC75A. In the application, select Chip and PIN transaction. Customer inserts the Chip and Pin card into the slot, orienting the card with the contacts facing down and toward the DCR keypad.

  • Page 168: Display Messages

    7 - 24 MC75A Enterprise Digital Assistant User Guide Keypad Figure 7-26 Keypad Button Descriptions Table 7-6 Description Numeric Used to enter PIN. Cancel (Red) Cancels the current transaction. Clear (Yellow) Clears the entered data. Enter (Green) Submits the entered data.

  • Page 169

    Accessories 7 - 25 Keyload Codes Table 7-7 Display Operating Status Normal D - - - - D M M - - D - - M M - M M - - - - - M M - - - - - Return to key injection facility.

  • Page 170

    Use the headset to communicate via Voice-Over-IP (VOIP) or for audio playback and telephony applications. To connect the headset, remove the plug from the headset jack at the top of the MC75A and insert the headset connector. Contact a Zebra representative for compatible headsets.

  • Page 171: Battery Charging And Operating Power

    Figure 7-29 Communication/charge cables: • Provide the MC75A with operating and charging power when used with the approved power supply. • Synchronize information between the MC75A and a host computer. With customized or third party software, it can also synchronize the MC75A with corporate databases.

  • Page 172: Led Charge Indications

    7 - 28 MC75A Enterprise Digital Assistant User Guide Slide the bottom of the MC75A into the connector end of the communication/charge cable and gently press in until it latches into the MC75A. The MC75A amber Charge LED indicates the MC75A battery charging status.

  • Page 173: Chapter 8 Maintenance & Troubleshooting

    Do not store or use the MC75A in any location that is dusty, damp, or wet. • Use a soft lens cloth to clean the MC75A. If the surface of the MC75A screen becomes soiled, clean it with a soft cloth moistened with a diluted window-cleaning solution.

  • Page 174: Removing The Screen Protector

    MC75A Enterprise Digital Assistant User Guide Removing the Screen Protector A screen protector is applied to the MC75A. Zebra recommends using this to minimize wear and tear. Screen protectors enhance the usability and durability of touch screen displays. To remove the screen protector, lift the corner using a thin plastic card, such as a credit card, then carefully lift it off the display.

  • Page 175: Cleaning

    • Isopropyl alcohol • Can of compressed air with a tube. Cleaning the MC75A Housing Using the alcohol wipes, wipe the housing including keys and in-between keys. Display The display can be wiped down with the alcohol wipes, but care should be taken not to allow any pooling of liquid...

  • Page 176: Scanner Exit Window

    Dip the cotton portion of the cotton tipped applicator in isopropyl alcohol. Rub the cotton portion of the cotton tipped applicator back-and-forth across the connector on the bottom of the MC75A. Do not leave any cotton residue on the connector. Repeat at least three times.

  • Page 177: Cleaning Frequency

    Install the battery properly. See Installing the Main Battery on page properly. 1-4. System crash. Perform a warm boot. If the MC75A still does not turn on, perform a cold boot. See Resetting the MC75A on page 2-17. Rechargeable battery Battery failed.

  • Page 178

    MC75A shuts off. MC75A is inactive. The MC75A turns off after a period of inactivity. If the MC75A is running on battery power, set this period from 1 to 5 minutes, in one-minute intervals. If the MC75A is running on external power, set this period to 1, 2, 5, 10, 15, or 30 minutes.

  • Page 179: Bluetooth Connection

    Program the MC75A to accept the type of bar code being scanned. programmed for the bar code. MC75A is not If the MC75A does not beep on a good decode, set the application programmed to to generate a beep on good decode. generate a beep.

  • Page 180: Single Slot Usb/serial Cradle

    MC75A or spare receiving power. and to AC power. battery is inserted. MC75A is not Remove and re-insert the MC75A into the cradle, ensuring it is seated firmly in the firmly seated. cradle. Spare battery is not Remove and re-insert the spare battery into the charging slot, seated firmly in the ensuring it is firmly seated.

  • Page 181

    Battery is faulty. Verify that other batteries charge properly. If so, replace the faulty battery. The MC75A is not Remove and re-insert the MC75A into the cradle, ensuring it is fully seated in the firmly seated. cradle. Ambient...

  • Page 182: Four Slot Ethernet Cradle

    Battery is faulty. Replace the battery. MC75A is not Remove the MC75A from the cradle, and re-insert correctly. If the placed correctly in battery still does not charge, contact customer support. the cradle. The MC75A battery charging LED slowly blinks amber when the MC75A is correctly inserted and charging.

  • Page 183: Four Slot Battery Charger

    Troubleshooting the Vehicle Cradle Table 8-5 Symptom Possible Cause Action No data transmitted, or MC75A removed Replace MC75A in cradle and retransmit. transmitted data was from cradle during incomplete. communication. No null modem Some external devices require a null modem cable. Retransmit cable was used.

  • Page 184: Cables

    AC power too soon. Battery is faulty. Verify that other batteries charge properly. If so, replace the faulty battery. The MC75A is not Detach and re-attach the power cable to the MC75A, ensuring it is fully attached to firmly connected. power. During data Cable was Re-attach the cable and retransmit.

  • Page 185

    Battery is faulty. Verify that other batteries charge properly. If so, replace the faulty battery. The MC75A is not Detach and re-attach the MSR to the MC75A, ensuring it is firmly fully attached to the connected. MSR. During data MC75A detached Reattach MC75A to MSR and retransmit.

  • Page 186

    8 - 14 MC75A Enterprise Digital Assistant User Guide...

  • Page 187: Appendix A Technical Specifications

    Appendix A Technical Specifications MC75A Technical Specifications The following tables summarize the MC75A’s intended operating environment and technical hardware specifications. MC75A MC75A Technical Specifications Table A-1 Item Description Physical Characteristics Dimensions MC75A0: Length: 15.2 cm (6.00 in.) Width: 8.4 cm (3.30 in.) Depth: 4.4 cm (1.70 in.)

  • Page 188

    A - 2 MC75A Enterprise Digital Assistant User Guide MC75A Technical Specifications (Continued) Table A-1 Item Description Backlight LED backlight Main Battery Rechargeable Lithium Ion 3.7V, 1950, 3600 or 4800 mAh Smart Battery Backup Battery NiMH battery (rechargeable) 15 mAh 2.4V (not user-accessible) Expansion Slot User accessible microSD slot with SDHC support (with secure cover).

  • Page 189

    Technical Specifications A - 3 MC75A Technical Specifications (Continued) Table A-1 Item Description Wireless WAN Data and Voice Communications Wireless Wide Area Network MC75A6: GSM: HSDPA (850, 900, 1800, 1900 and 2100 MHz) (WWAN) radios MC75A8: CDMA: EVDO Rev A (800 and 1900 MHz) Integrated, Autonomous and Assisted-GPS (A-GPS) through SUPL;...

  • Page 190

    A - 4 MC75A Enterprise Digital Assistant User Guide MC75A Technical Specifications (Continued) Table A-1 Item Description Scan Rate 50 (+/- 6) scans/sec (bidirectional) Scan Angle 46.5° (typical) Laser Power 1.0 mW nominal 2D Imager Engine (SE4500) Specifications Field of View Horizontal - 40°...

  • Page 191

    Technical Specifications A - 5 Data Capture Options (Continued) Table A-2 Item Description Imaging Decode Capability Code 39 Code 128 Code 93 Codabar Code 11 Interleaved 2 of 5 Discrete 2 of 5 EAN-8 EAN-13 UPCA UPCE UPC/EAN supplementals Coupon Code Trioptic 39 Webcode TLC39...

  • Page 192: Single Slot Usb/serial Cradle

    A - 6 MC75A Enterprise Digital Assistant User Guide MC75A Accessory Specifications Single Slot USB/Serial Cradle Single Slot USB/Serial Cradle Technical Specifications Table A-3 Feature Description Dimensions Length: 14.54 cm (5.72 in.) Width: 11.05 cm (4.35 in.) Height: 9.10 cm (3.58 in.) Weight 196 g (6.9 oz)

  • Page 193: Four Slot Charge Only Cradle

    Technical Specifications A - 7 Four Slot Ethernet Cradle Technical Specifications (Continued) Table A-4 Feature Description Charging Temperature 0°C to 40°C (32°F to 104°F) Humidity 5% to 95% non-condensing Drop 76.2 cm (30.0 in.) drops to vinyl tiled concrete at room temperature Electrostatic Discharge (ESD) +/- 15 kV air +/- 8 kV contact...

  • Page 194: Magnetic Stripe Reader

    A - 8 MC75A Enterprise Digital Assistant User Guide Four Slot Battery Charger Technical Specifications (Continued) Table A-6 Feature Description Power Consumption 30 watts Operating Temperature 0°C to 50°C (32°F to 122°F) Storage Temperature -40°C to 70°C (-40°F to 158°F) Charging Temperature 0°C to 40°C (32°F to 104°F)

  • Page 195: Appendix B Keypads

    Appendix B Keypads Introduction The MC75A offers five types of keypad configurations: Numeric, DSD, QWERTY, AZERTY and QWERTZ. Numeric Keypad Configuration The numeric keypad contains application keys, scroll keys, and function keys. The keypad is color-coded to indicate the alternate function key (blue) values. Note that an application can change keypad functions so the MC75A’s keypad may not function exactly as described.

  • Page 196

    B - 2 MC75A Enterprise Digital Assistant User Guide MC75A Numeric Keypad Descriptions Table B-1 Description Blue Key (left) Use this key to launch applications or access items (shown on the keypad in blue). Press the Blue key once to activate this mode, followed by another key.

  • Page 197

    Keypads B - 3 MC75A Numeric Keypad Descriptions (Continued) Table B-1 Description Alphanumeric In default state, produces the numeric value on the key. In Alpha state, produces the lower case alphabetic characters on the key. Each key press produces the next alphabetic character in sequence. For example, press and release the Orange key and then press the ‘4’...

  • Page 198

    B - 4 MC75A Enterprise Digital Assistant User Guide Numeric Keypad Input Modes Table B-2 Orange Key Orange + Shift Keys Numeric Mode (Alpha Lowercase Mode) (Alpha Uppercase Mode) Blue+ SHIFT + Key Press Press Press Press Press Press Press Press &...

  • Page 199: Dsd Keypad Configuration

    The DSD keypad contains application keys, scroll keys, and function keys. The keypad is color-coded to indicate the alternate function key (blue) values. Note that an application can change keypad functions so the MC75A’s keypad may not function exactly as described. See...

  • Page 200

    B - 6 MC75A Enterprise Digital Assistant User Guide MC75A DSD Keypad Descriptions (Continued) Table B-3 Description Scroll Up Moves up one item. Scroll Left Moves left one item. Scroll Down Moves down one item. Scroll Right Moves right one item.

  • Page 201

    Keypads B - 7 DSD Keypad Input Modes Table B-4 Orange Key Orange + Shift Keys Numeric Mode (Alpha Lowercase Mode) (Alpha Uppercase Mode) Blue+ SHIFT + Key Press Press Press Press Press Press Press Press & > Hilight Down Down Down Hilight...

  • Page 202: Alpha-numeric Keypad Configurations

    B - 8 MC75A Enterprise Digital Assistant User Guide Alpha-numeric Keypad Configurations The three types of alpha-numeric keypads produce the 26-character alphabet (A-Z, both lowercase and uppercase), numbers (0-9), and assorted characters. The keypad is color-coded to indicate which modifier key to press to produce a particular character or action.

  • Page 203

    Keypads B - 9 QWERTZ Keypad Configuration Figure B-5 Alpha-numeric Keypad Descriptions Table B-5 Action Blue Key Launches applications (shown on the keypad in blue). Press the Blue key once to activate this mode temporarily, followed by another key. This displays the following icon at the bottom of the screen, until a second key is pressed: Press the Blue key twice to lock this mode.

  • Page 204

    B - 10 MC75A Enterprise Digital Assistant User Guide Alpha-numeric Keypad Descriptions (Continued) Table B-5 Action Talk/End Talk (Green Phone): press to display the phone keypad window or to dial a phone number (from the phone keypad window). End (Red Phone): press when the phone keypad window displays to stop dialing or end a call.

  • Page 205

    Keypads B - 11 Alpha-numeric Keypad Descriptions (Continued) Table B-5 Action Start Menu Use this key in conjunction with the Blue key to instantly display the Start menu from any application without tapping the screen. This function is user programmable. Menu Use this key in conjunction with the Blue key to instantly display the context menu from any application without tapping the screen.

  • Page 206

    B - 12 MC75A Enterprise Digital Assistant User Guide QWERTY Keypad Input Modes (Continued) Table B-6 Normal Shift + Key Orange + Key Blue + Key ‘ Backspace Backspace Shift Shift & < ENTER Enter Back tab SPACE Space Space...

  • Page 207

    Keypads B - 13 AZERTY Keypad Input Modes (Continued) Table B-7 Normal Shift + Key Orange + Key Blue + Key “ áü ‘ Shift Shift & < Backspace backspace Enter Enter Back tab SPACE Space Space Space Space Backlight Backlight Backlight Backlight...

  • Page 208

    B - 14 MC75A Enterprise Digital Assistant User Guide QWERTZ Keypad Input Modes Table B-8 Normal Shift + Key Orange + Key Blue + Key Start Menu Menu Phone “ áü ‘ Backspace Backspace Shift Shift & Note: An application can change the key functions. The keypad may not function exactly as described.

  • Page 209: Special Character Key

    NOTE Special characters are only available on the alpha-numeric keypad configurations. To add special characters using the MC75A áü key, type the related character first, then press the Orange twice followed by the áü (P) key. Continue pressing the áü key until the special character displays. To modify an existing character, move the cursor to the right of the character then press the Orange key twice and then press the áü...

  • Page 210

    B - 16 MC75A Enterprise Digital Assistant User Guide Special Characters (Continued) Table B-9 Special Characters Special Characters “ & ‘...

  • Page 211: Appendix C Voice Quality Manager

    Introduction The Voice Quality Manager (VQM) is a software package that resides on the MC75A. VQM enables a set of features for Voice over WiFi (VoWiFi) calls, and a sub-set of those features for cellular line (GSM or CDMA) calls.

  • Page 212: Audio Modes

    MC75A Enterprise Digital Assistant User Guide Tap the filename to enable VQM. Audio Modes The MC75A can be in any one of the seven different audio modes. The mode is visually indicated by the VQM icon on the title bar. VQM icon...

  • Page 213: Voice Packet Prioritization

    VQM icon. The only way to reconnect the Bluetooth headset to the device is by using the BTExplorer application. If the user taps the VQM icon when a wired headset is connected to the MC75A, the audio mode does not change. The audio continues to get routed to the wired headset.

  • Page 214: Acoustic Echo Cancellation

    C - 4 MC75A Enterprise Digital Assistant User Guide VQM detects if there is an ongoing Voice over WiFi (VoWiFi) call, and if so, marks outgoing voice packets (Only outgoing voice packets can be marked. The incoming voice packets have already been through the network, so it makes no sense to mark them.) as high-priority using DSCP.

  • Page 215: Glossary

    Glossary API. An interface by means of which one software component communicates with or controls another. Usually used to refer to services provided by one software component to another, usually via software interrupts or function calls Application Programming Interface. See API. ASCII.

  • Page 216

    Glossary - 2 MC75A Enterprise Digital Assistant User Guide boot or boot-up. The process a computer goes through when it starts. During boot-up, the computer can run self-diagnostic tests and configure hardware and software. bps. See Bits Per Second. Byte. On an addressable boundary, eight adjacent binary digits (0 and 1) combined in a pattern to represent a specific character or numeric value.

  • Page 217

    Glossary - 3 Decode. To recognize a bar code symbology (e.g., UPC/EAN) and then analyze the content of the specific bar code scanned. Decode Algorithm. A decoding scheme that converts pulse widths into data representation of the letters or numbers encoded within a bar code symbol.

  • Page 218

    Glossary - 4 MC75A Enterprise Digital Assistant User Guide Hz. Hertz; A unit of frequency equal to one cycle per second. Host Computer. A computer that serves other terminals in a network, providing such services as computation, database access, supervisory programs and network control.

  • Page 219

    Mobile Computer. In this text, mobile computer refers to the MC75A. It can be set up to run as a stand-alone device, or it can be set up to communicate with a network, using wireless radio technology.

  • Page 220

    Glossary - 6 MC75A Enterprise Digital Assistant User Guide Nominal. The exact (or ideal) intended value for a specified parameter. Tolerances are specified as positive and negative deviations from this value. Nominal Size. Standard size for a bar code symbol. Most UPC/EAN codes are used over a range of magnifications (e.g., from 0.80 to 2.00 of nominal).

  • Page 221

    Glossary - 7 RAM. Random Access Memory. Data in RAM can be accessed in random order, and quickly written and read. Reflectance. Amount of light returned from an illuminated surface. Resolution. The narrowest element dimension which is distinguished by a particular reading device or printed with a particular device or method.

  • Page 222

    Glossary - 8 MC75A Enterprise Digital Assistant User Guide Substrate. A foundation material on which a substance or image is placed. Symbol. A scannable unit that encodes data within the conventions of a certain symbology, usually including start/stop characters, quiet zones, data characters and check characters.

  • Page 223

    Glossary - 9 UDP. User Datagram Protocol. A protocol within the IP protocol suite that is used in place of TCP when a reliable delivery is not required. For example, UDP is used for real-time audio and video traffic where lost packets are simply ignored, because there is no time to retransmit.

  • Page 224

    Glossary - 10 MC75A Enterprise Digital Assistant User Guide...

  • Page 225

    Index USB charge cable ......7-1 Numerics USB charger cable ..... . . 7-2 1-D bar codes .

  • Page 226

    Index - 2 MC75A Enterprise Digital Assistant User Guide battery chargers calendar ........2-7 communication/charge cables .

  • Page 227

    ....... 1-9 locking MC75A ......2-18 hard reset .

  • Page 228

    Index - 4 MC75A Enterprise Digital Assistant User Guide main battery text messaging ......4-21 charging ......1-2, 1-5 three-way call .

  • Page 229

    Index - 5 keylight ....... 2-12 three-way call ......4-19, 4-21 lock .

  • Page 230

    Index - 6 MC75A Enterprise Digital Assistant User Guide...

  • Page 232

    Zebra Technologies Corporation Lincolnshire, IL U.S.A. http://www.zebra.com Zebra and the stylized Zebra head are trademarks of ZIH Corp., registered in many jurisdictions worldwide. All other trademarks are the property of their respective owners. ©2015 ZIH Corp and/or its affiliates. All rights reserved. 72E-133503-02 Revision A - April 2015...

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