Four Slot Ethernet Cradle; Vehicle Cradle - Motorola MC75A User Manual

8 - 10 MC75A Enterprise Digital Assistant User Guide

Four Slot Ethernet Cradle

Troubleshooting the Four Slot Ethernet Cradle
Table 8-4
Symptom
During
communication, no
data transmits, or
transmitted data was
incomplete.
Battery is not
charging.

Vehicle Cradle

Troubleshooting the Vehicle Cradle
Table 8-5
Symptom
MC75A battery
charging LED does not
light up.
MC75A battery is not
recharging.
Cause
MC75A was Replace MC75A in cradle and retransmit.
removed from
cradle during
communications.
MC75A has no An icon is visible in the status bar if a connection is currently active.
active connection.
MC75A removed Replace the MC75A in the cradle.Tap
from the cradle too view battery status.
soon.
Battery is faulty. Verify that other batteries charge properly. If so, replace the faulty
battery.
MC75A is not Remove the MC75A and reinsert it correctly. Verify charging is
inserted correctly in active. Tap
the cradle.
Ambient Move the cradle to an area where the ambient temperature is
temperature of the between 0°C (32°F) and 35°C (95°F).
cradle is too warm.
Possible Cause
Cradle is not Ensure the power input cable is securely connected to the cradle's
receiving power. power port.
MC75A was Replace the MC75A in the cradle.
removed from the
cradle too soon.
Battery is faulty. Replace the battery.
MC75A is not Remove the MC75A from the cradle, and re-insert correctly. If the
placed correctly in battery still does not charge, contact customer support.
the cradle.
The MC75A battery charging LED slowly blinks amber when the
MC75A is correctly inserted and charging.
Ambient Move the cradle to an area where the ambient temperature is
temperature of the between 0°C (32°F) and 35°C (95°F).
cradle is too warm.
Solution
Start
> > to view battery status.
Start Settings Power
Action
> > to
Settings Power