Motorola MC70 - Enterprise Digital Assistant Application Brief

MC70 Enterprise Digital Assistant: Delivering competitive
advantage in the package delivery industry
APPLICATION BRIEF
A new class of device...a new level of efficiency
For companies that need to deliver goods and packages, protecting profitability is a never-ending challenge. Already faced with slim profit
margins, companies must find a way to manage rising fuel and insurance costs and meet customer demands for better service — without
increasing the cost of services in order to remain competitive.
The MC70 Enterprise Digital Assistant (EDA) from Motorola is the first in a new class of devices uniquely suited to drive productivity into multiple
key functional areas of companies involved in the delivery of everything from packages to office supplies and flowers. This EDA offers task
workers (non-managers focused on specific business tasks, such as delivering packages, receiving incoming shipments or performing vehicle
maintenance) the true anywhere anytime voice and data communications required to drive inefficiencies out of and profitability into
dispatch/routing, shipping/receiving, pick-up/proof of delivery and fleet maintenance functions, all in a compact lightweight yet rugged device.
The MC70 is designed for all-day every day use in the in the field and in the truck, as well as on the loading dock and out on the tarmac.
In addition to increasing productivity, the MC70 also reduces the capital
and operational expenditures typically associated with providing mobile
voice and data communications. By leveraging the power of voice and
data convergence, this all-in-one combination mobile phone, PDA,
computer, scanner and imager eliminates the need to purchase, manage
and maintain cell phones and mobile computers for mobile workers. And
Motorola's Mobility Software Platform (MSP) dramatically simplifies and
reduces the costs of managing mobile devices. MSP's web-based
centralized command center enables IT to remotely deploy, monitor and
troubleshoot all MC70 devices.
In this application brief, we will examine how the MC70 can improve your
profitability and your customer service levels without increasing costs by:
• Increasing driver and field service worker productivity
• Reducing costly data and shipping errors
• Improving truck maintenance for better utilization
• Providing real time visibility into freight status, movement and chain
of custody
...allowing you to achieve true competitive advantage.
Dispatch and routing — better asset
utilization and more deliveries per day
The dispatch function typically involves heavy paperwork — from planning,
routing and scheduling of loads to the creation of load plans that are
processed into a paper manifest for the day's deliveries for each truck.