Single Slot Usb/Serial Cradle - Motorola MC70 Integration Manual

8 - 6 MC70 Integrator Guide

Single Slot USB/Serial Cradle

Troubleshooting the Single Slot USB/Serial Cradle
Table 8-3
Symptom
LEDs do not light
when EDA or spare
battery is inserted.
EDA battery is not
charging.
Spare battery is not
charging.
During data
communication, no
data transmits, or
transmitted data
was incomplete.
Possible Cause
Cradle is not receiving Ensure the power cable is connected securely to both the
power. cradle and to AC power.
EDA is not seated firmly Remove and re-insert the EDA into the cradle, ensuring it is
in the cradle. firmly seated.
Spare battery is not Remove and re-insert the spare battery into the charging
seated firmly in the slot, ensuring it is firmly seated.
cradle.
EDA was removed from Ensure cradle is receiving power. Ensure EDA is seated
cradle or cradle was correctly. Confirm main battery is charging under
unplugged from AC
Settings
power too soon. (1900 mAh) fully charges in less than four hours. The
extended capacity battery (3800 mAh) fully charges in less
than eight hours.
Battery is faulty. Verify that other batteries charge properly. If so, replace the
faulty battery.
The EDA is not fully Remove and re-insert the EDA into the cradle, ensuring it is
seated in the cradle. firmly seated.
Ambient temperature of Move the cradle to an area where the ambient temperature
the cradle is too warm. is between 0
Battery not fully seated Remove and re-insert the spare battery in the cradle,
in charging slot. ensuring it is firmly seated.
Battery inserted Re-insert the battery so the charging contacts on the battery
incorrectly. align with the contacts on the cradle.
Battery is faulty. Verify that other batteries charge properly. If so, replace the
faulty battery.
Ambient temperature of Move the cradle to an area where the ambient temperature
the cradle is too warm. is between 0
EDA removed from Replace EDA in cradle and retransmit.
cradle during
communication.
Incorrect cable See the system administrator.
configuration.
Communication Perform setup as described in
software is not installed
or configured properly.
Action
> > . The standard capacity battery
System Power
o o
C and 35 C.
o o
C and 35 C.
Chapter 3,
>
Start
ActiveSync.