Troubleshooting By Symptom; Problems In Printing Operation - Epson R260 - Stylus Photo Color Inkjet Printer Service Manual

EPSON Stylus Photo R260/R265/R270, R360/R380/R390

3.4 Troubleshooting by Symptom

3.4.1 Problems in Printing Operation

This section provides how to troubleshoot the possible problems on the printer mechanism. No error message appears for most of the troubles described here. In the following tables,
find the symptom you face and follow the troubleshooting procedure given in the table.
Paper Feeding Problems
Symptom Possible Cause
The LD Roller is
contaminated or worn-out
The Pickup Roller and Idle
Roller are contaminated or
Paper is not fed
worn-out
into the printer.
Malfunction of the Paper
Feed Mechanism
Malfunction of the PE
Sensor and PE Lever
Troubleshooting
Table 3-12. Troubleshooting Paper Feeding Problems
Check Point
Is there any "micro pearl" paper dust or oil stain on the LD
Roller?
Is there any "micro pearl" paper dust or oil stain on the Pickup
and Idle Rollers?
Is there a malfunction of the Paper Feeding Mechanism?
Is the PE Sensor connector disconnected from the Main Board
or the sensor?
Is the Torsion Spring 0.22 detached or attached incorrectly?
PE Sensor Lever
Torsion Spring 0.22
Is the PE Sensor damaged?
Troubleshooting by Symptom
Remedy
Use a cleaning sheet in order to clean the rollers.
1. Set a cleaning sheet in the ASF turning the sheet upside down.
2. Press the button on the operation panel to load the sheet.
3. Repeat the above procedure several times.
In order to remove a severe smear, staple a cloth moistened with alcohol to a post card
and carry out the following operations.
1. Set the post card in the ASF with the attached cloth facing the LD Roller or Retard
Roller.
2. Then, holding the top edge, press the button on the operation panel to load the
card.
3. Repeat Step 2. The paper dust or oil stain on the LD Roller or the Retard Roller
surface is removed.
If this does not solve the problem, replace the LD or Retard Roller.
Wipe the roller surface with a cloth moistened with alcohol.
Correct the phases of the Paper Feed Mechanism.
Remove any dust or foreign matter in the Paper Feed Mechanism.
Connect the PE Sensor cable to the Main Board and the PE Sensor correctly.
R360/R380/R390: CN8 / R260/R265/R270: CN6
Attach the Torsion Spring 0.22 and the PE Lever correctly.
Replace the PE Sensor.
Revision B
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