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Epson R260 - Stylus Photo Color Inkjet Printer Service Manual: Troubleshooting By Error Message; Troubleshooting Problems With Error Messages

Color inkjet printer.
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EPSON Stylus Photo R260/R265/R270, R360/R380/R390

3.3 Troubleshooting by Error Message

The following tables provide troubleshooting procedure for each error message indicated by the LCD or STM3 screen. When some parts need to be replaced or repaired, make sure
to follow the procedure given in Chapter 4 and carry out required adjustments.

3.3.1 Troubleshooting Problems with Error Messages

Occurrence
Symptom
Timing
The printer does not
At power-on
work at all.
Troubleshooting
Table 3-5. Troubleshooting for Communication Error
Failed Part
Check Point
1. Is the Panel FFC not connected to the Panel Board
and the Main Board?
Panel Board/
Panel FFC
2. Is the Panel FFC damaged?
3. Is the Panel Board damaged?
1. Is the P/S ASSY connector cable not connected to
the Main Board?
P/S ASSY
2. Is the P/S ASSY cable or the P/S ASSY itself
damaged?
1. Is the USB cable not connected to the printer and
USB cable
the PC?
1. The printer driver installed on the PC is not the
Printer driver
one for the Stylus Photo R360/R380/R390/ R260/
R265/R270?
1. The model name written into EEPROM on the
Main Board
Main Board is wrong?
Troubleshooting by Error Message
Remedy
1. Connect the FFC correctly.
R360/R380/R390
Main Board: CN3,CN4
R260/R265/R270
Main Board: CN5
2. Replace the Panel FFC.
3. Replace the Panel Board.
1. Connect the cable correctly.
R360/R380/R390
Main Board: CN16
R260/R265/R270
Main Board: CN3
2. Replace the P/S ASSY.
* If this does not solve the problem, replace the
Main Board Assy.
1. Connect the USB cable correctly.
1. Install the correct printer driver.
1. Write the correct model name to the EEPROM
using the Adjustment Program.
Revision B
Reference
4.2.6 "Panel
Unit"(p.69)
/
4.3.5
"Disassembling the
Panel Unit"(p.83)
4.5.5 "P/S Assy"(p.94)
-
-
5.1.1 "Servicing
Adjustment Item List"
(P.113)
36

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Troubleshooting

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