Misfeed at Tray 1 (MPT): Jam T1
■
Ensure that Tray 1 is securely attached to the printer.
■
Try picking paper from a different tray.
■
Check the paper path for obstructions or debris.
■
Ensure that the media guides are set correctly.
■
Cycle printer power.
■
If the problem persists, follow the procedure below.
Troubleshooting Reference Table
Applicable Parts
Roll Feed Assembly, PL 6.1.27
Paper Present Sensor, PL 6.1.4
MPT Actuator, PL 6.1.37
MPT Feed Solenoid, PL 6.1.40
Chute Assembly Registration, PL 9.1.6
Troubleshooting Procedure Table
Steps
Actions and Questions
Check the following parts for fault or
1
damage:
Tray 1 (MPT)
Registration Sensor PL 9.1.8
Main Drive Assembly PL 11.1.14
Remove any foreign objects or debris in
the paper path.
Use service diagnostics to test the
2
Registration Sensor.
Does the sensor function normally?
Check that the connection between the
3
Harness and the Registration Sensor is
properly connected and seated.
Check J 18-4 <=> J 18-5 on the
4
Registration Clutch Harness for
continuity.
See "Paper Feed" on page 10-25.
Error Messages and Codes
Wiring and Plug/Jack Map References
"Paper Tray 1" on page 10-17
"Paper Feed" on page 10-25
"Drive Section" on page 10-18
"Main Wiring Diagram" on page 10-15
Yes
Replace any
damaged or
excessively worn
parts.
Go to Step 6.
Go to Step 4.
Go to Step 5.
No
Go to Step 2.
Go to Step 3.
Connect or
replace the faulty
part.
Replace the
Registration
Chute Assembly,
page 8-71.
3-25