Out of Paper; Load Tray [2] [3] [4] with [size] [type]
■
Remove Tray [2] [3] [4] and inspect the tray cavity of the printer to ensure
that it is free of obstructions or debris.
■
Ensure that the tray is loaded with supported media.
■
Ensure that the media guides are properly adjusted.
■
Reinstall the tray.
■
Cycle printer power.
■
If the problem persists, follow the procedure below.
Troubleshooting Reference Table
Applicable Parts
No Paper Sensor, PL 3.3.4 (Tray
2) PL 14.4.4 or 15.4.4 Trays 3 & 4)
Link Actuator, PL 3.3.6 (Tray 2)
PL 14.4.6 or 15.4.6 Trays 3 & 4)
No Paper Actuator PL 3.3.5 (Tray
2) PL 14.4.5 or 15.4.5 Trays 3 & 4)
Troubleshooting Procedure Table
Steps
Actions and Questions
Fill Tray.
1
Does the error occur even if the tray is full?
Check the following for evidence of fault or
2
damage:
No Paper Sensor, PL 3.3.4 (PL 14.4.4 or PL
15.4.4)
No Paper Actuator, PL 3.3.5 (PL 14.4.5 or PL
15.4.5)
Use service diagnostics to test the Tray No
3
Paper Sensor.
Does the sensor function correctly?
Does the printer function correctly after replacing
4
the Engine Control Board?
Troubleshoot using the wiring diagram "Paper
5
Tray 2" on page 10-17, "Paper Tray 3" on
page 10-29 or page 10-33, "Paper Tray 4" on
page 10-30.
Does the printer function correctly after replacing
any defective parts?
Error Messages and Codes
Wiring and Plug/Jack Map References
"Paper Tray 2" on page 10-17, "Paper Tray 3" on
page 10-29, or page 10-33 "Paper Tray 4" on page 10-30
Yes
No
Go to Step [2].
Complete
Replace the
Go to Step 3.
parts
concerned.
Replace Engine
Go to Step 4.
Control Board,
page 8-107.
Complete
Go to Step 5.
Complete
Replace the
Engine Control
Board,
page 8-107.
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