Insert Tray [3] [4] or Tray [3] [4] Missing
■
Remove Tray [3] [4] and inspect the tray cavity of the printer to ensure that it
is free of obstructions or debris.
■
Reinstall the tray.
■
Cycle printer power.
■
If the problem persists, follow the procedure below.
Note
Paper Tray 3 can refer to either the High Capacity Feeder (HCF) or 500-
sheet Feeder. Part list and page references are provided for both units.
Troubleshooting Reference Table
Applicable Parts
Paper Size Switch Assembly, PL 14.3.6
or PL 15.3.6
Troubleshooting Procedure Table
Steps
Actions and Questions
Check the following for evidence of fault or
1
damage:
Paper Size Switch Tray [3] [4], PL 14.3.6 or
PL 15.3.6 Actuators on the right side of the
Tray
Use service diagnostics to test the Tray [3]
2
[4] Paper Size Switches. Use the table
below for reference.
Do the switches function correctly?
Verify the pertinent Tray 3 voltages on pins:
3
P/J82 – 1 <=> P/J47 – 3
P/J82 – 2 <=> P/J47 – 3
P/J82 – 4 <=> P/J47 – 3
Or Tray 4 voltages on pins:
P/J83 – 1 <=> P/J47 – 3
P/J83 – 2 <=> P/J47 – 3
P/J83 – 4 <=> P/J47 – 3
of the Lower Feeder Circuit Board,
PL 14.5.1 or PL 15.5.1, correspond to the
paper size switch position chart below.
3-52
Wiring and Plug/Jack Map References
"Paper Tray 3" on page 10-29 or page 10-33
"Paper Tray 4" on page 10-30
Phaser 6250 Color Laser Printer Service Manual
Yes
No
Replace the
Go to Step 2.
parts concerned.
Replace Engine
Go to Step 3.
Control Board,
page 8-107.
Go to Step 4.
Replace the
Paper Size
Switch
page 8-128 or
page 8-146