Remove Ribbon from [Y] [M] [C] [K] Toner Cartridge
■
Remove the Toner Cartridge and ensure that the ribbon tape has been
completely removed.
■
Inspect the mouth of the toner auger for obstructions or debris.
■
Cycle printer power.
■
If the problem persists, follow the procedure below
Troubleshooting Reference Table
Applicable Parts
Pertinent Toner Cartridge,
PL 10.1.7, 8, 9, or 10
Troubleshooting Procedure Table
Steps
Actions and Questions
Has the shipping ribbon been removed
1
from the Toner Cartridge?
Does the error clear after Door A is
2
opened and closed?
Error Messages and Codes
Wiring and Plug/Jack Map References
Yes
Go to Step 2.
Complete
No
Remove the
ribbon and power
cycle the printer.
Refer to "[Y] [M]
[C] [K] Toner
Cartridge Is Low"
troubleshooting
procedure
page 3-45.
3-49