Wrong Paper Size; Load Tray [3] [4] with [size] [type]
■
Remove Tray [3] [4] and inspect the tray cavity of the printer to ensure that it
is free of obstructions or debris.
■
Ensure that the tray is loaded with supported media.
■
Ensure that the media guides are properly adjusted.
■
Reinstall the tray.
■
Cycle printer power.
■
If the problem persists, follow the procedure below.
Note
This is a media SIZE mismatch error.
Troubleshooting Reference Table
Applicable Parts
Paper Size Switch Tray [3] [4] PL 14.3.6
or 15.3.6
Troublshooting Procedure Table
Steps
Actions and Questions
Check the following for evidence of fault or
1
damage:
Paper Size Switch Tray [3] [4], PL 14.3.6 or 15.3.6
Actuators on the right side of the Tray
Use service diagnostics to test the Tray [3] [4]
2
Paper Size Switches. Use the table below for
reference.
Do the switches function correctly?
Does the printer function correctly after replacing
3
the Engine Control Board?
Verify the pertinent Tray 3 voltages on pins:
4
P/J82 – 1 <=> P/J47 – 3
P/J82 – 2 <=> P/J47 – 3
P/J82 – 4 <=> P/J47 – 3
Or Tray 4 voltages on pins:
P/J83 – 1 <=> P/J47 – 3
P/J83 – 2 <=> P/J47 – 3
P/J83 – 4 <=> P/J47 – 3
of the Lower Feeder Circuit Board,
PL 14.5.1 or 15.5.1, correspond to the paper size
switch position chart below.
3-60
Wiring and Plug/Jack Map References
"Paper Tray 3" on page 10-29 or page 10-33 and
"Paper Tray 4" on page 10-30
Phaser 6250 Color Laser Printer Service Manual
Yes
No
Replace the
Go to Step 2.
parts
concerned.
Replace Engine
Go to Step 4.
Control Board,
page 8-107.
Complete
Go to Step 4.
Go to Step 5.
Replace the
Paper Size
Switch
page 8-128 or
page 8-146