the operating system and so make it easy to isolate potential issues that may be operating system related
versus hardware.
HP Vision Diagnostics benefits are:
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Capture complete system configuration information that can be shared as an HTML file, including:
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Comprehensive list of diagnostic test available with new added features:
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Diagnostic Failure Code Output – A unique warranty code is generated for each failure which can
be used to validate diagnostic use for a specific system
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Easy to use - uses similar user interface as previous field diagnostics, HP Insight Diagnostics
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True End2End diagnostics – same diagnostics modules used in factory
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Easy to obtain
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It is expected that these Vision diagnostics will be run on supported products when attempting to
troubleshoot system issues.
Overview
The HP Vision Diagnostics utility allows you to view information about the hardware configuration of the
computer and perform hardware diagnostic tests on the subsystems of the computer. The utility
simplifies the process of effectively identifying, diagnosing, and isolating hardware issues.
The Survey tab is displayed when you invoke HP Vision Diagnostics. This tab shows the current
configuration of the computer. From the Survey tab, there is access to several categories of information
about the computer. Other tabs provide additional information, including diagnostic test options and test
results. The information in each screen of the utility can be saved as an html file and stored on a diskette
or USB flash drive.
142 Chapter 6 Diagnostics and troubleshooting
System serial number
System product number
System BIOS revision
Memory size and configuration
Processor information
Storage device information and configuration
Graphics / audio / communications information and configuration
And more...
Highly configurable testing options: quick / complete / custom / interactive / non-interactive
Specific failing memory DIMM identification
Tests video card memory
Launches DST Smart tests for both SATA and SAS drives
Many other tests and diagnostics
Download from Web
USB key bootable or CD bootable
Included with restore media
ENWW
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