Solving Hard Drive Problems - HP Z200 - Small Form Factor Workstation Maintenance And Service Manual

Hp z200 sff workstation maintenance and service guide
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Table 6-2
Diskette problems (continued)
Problem
Invalid system disk is displayed.
Cannot boot to diskette

Solving hard drive problems

Table 6-3
Hard drive problems
Problem
Hard drive error occurs.
Disk transaction problem.
Drive not found (identified).
ENWW
Cause
A diskette that does not contain
the system files needed to start
the computer has been inserted
into the drive.
Diskette error has occurred.
Diskette is not bootable.
Diskette boot has been
disabled in Computer Setup.
Removable media boot has
been disabled in Computer
Setup.
Diskette MBR validation is
enabled.
Cause
Hard disk has bad sectors or
has failed.
The directory structure is bad,
or there is a problem with a file.
Improper cable connection
Improperly seated hard drive
The system might not have
automatically recognized a
newly installed device.
Drive responds slowly
immediately after power-up.
Solution
When drive activity stops, remove the diskette and press
the Spacebar. The computer attempts to boot from the
next device in the boot order.
Restart the computer by pressing the power button.
Replace with a bootable diskette.
Run the Computer Setup (F10) Utility and enable diskette
boot in Storage>Boot Order.
Run the Computer Setup (F10) Utility and enable
Removable Media Boot in Storage>Storage Options.
Run the Computer Setup (F10) Utility and disable
Diskette MBR Validation in Storage>Storage Options.
Solution
Locate and block the usage of bad sectors. If necessary,
reformat the hard disk.
If the drive is detected by the BIOS, run DPS Self-test.
1.
Right-click Start, select Explore, and select a drive.
2.
Select File>Properties>Tools.
3.
Under Error-checking, select Check Now.
On computers with discreet data and power cables, ensure
that the data and power cables are securely connected to
the hard drive. (See the Hard drive section of this guide for
connection details.)
On systems with blind-mate drive connections, check for
connector damage on the drive and in the chassis.
Reseat the hard drive and its carrier in the chassis to
ensure a proper connection. (See the Hard drive section of
this guide for connection details.)
1.
Run the Computer Setup (F10) Utility.
2.
If the system does not recognize the new device,
verify that the device is listed in the Computer Setup
(F10) Utility.
If it is listed, the probable cause is a driver problem. If
it is not listed, the probable cause is a hardware
problem.
3.
If this drive is newly installed, enter Setup and try
adding a POST delay under Advanced>Power-On.
Run the Computer Setup (F10) utility, and increase the
POST Delay in Advanced>Power-On Options.
Troubleshooting scenarios and solutions 137

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