HP EliteOne 800 G4 Manuals

Manuals and User Guides for HP EliteOne 800 G4. We have 1 HP EliteOne 800 G4 manual available for free PDF download: Maintenance & Service Manual

HP EliteOne 800 G4 Maintenance & Service Manual (128 pages)

23-inch All-in-One Business PC

Brand: HP | Category: Desktop | Size: 12.56 MB

Table of Contents
5
Product Features
9
Overview
9
HP Eliteone 800 G4 Front Components
9
HP Eliteone 800 G4 Healthcare Front Components
10
Top Components
10
Infrared (IR) Webcam (Optional)
10
Full High Definition (FHD) Webcam (Optional)
11
Side Components
11
Rear Components
12
Bottom Components
12
Labels
13
Illustrated Parts Catalog
14
System Parts
14
Misc Plastic Parts
15
Boards
16
Mass Storage Devices
17
Processors and Memory Modules
18
Cables and Adapters
18
Keyboards and Mice
19
Routine Care, SATA Drive Guidelines, and Disassembly Preparation
20
Operating Guidelines and Routine Care
20
Service Considerations
21
Tools and Software Requirements
21
Screws
22
Cables and Connectors
22
Hard Drives
22
Lithium Coin Cell Battery
22
Electrostatic Discharge Information
23
Generating Static
23
Preventing Electrostatic Damage to Equipment
23
Personal Grounding Methods and Equipment
24
Grounding the Work Area
24
Recommended Materials and Equipment
24
Cable Management
25
Removal and Replacement Procedures
26
Preparing to Disassemble the Computer
26
Removing the Rear Port Cover
26
Stands
27
Recline Stand
27
Adjustable Height Stand
27
Access Panel
28
Locating Internal Components
29
Hard Drive
30
Optical Drive
31
M.2 Solid-State Drive
33
Memory
34
Battery
36
WLAN Module
37
Power Button and Fingerprint Reader Boards
38
RFID Board
40
Heat Sink
41
Processor
42
Webcam Module
43
VESA Mounting Bracket/Fan Assembly
46
Power Supply
48
Rear I/O Cover
50
I/O Bracket
51
Hard Drive Cage
52
System Board
53
System Board Callouts
56
Audio Board
57
Speakers
58
Display Panel
59
Antennas
62
Computer Setup (F10) Utility
64
Computer Setup (F10) Utilities
64
Using Computer Setup (F10) Utilities
64
Computer Setup-Main
66
Computer Setup-Security
68
Computer Setup-Advanced
72
Recovering the Configuration Settings
77
Using HP PC Hardware Diagnostics
78
Using HP PC Hardware Diagnostics Windows (Select Products Only)
78
Downloading HP PC Hardware Diagnostics Windows
78
Downloading the Latest HP PC Hardware Diagnostics Windows Version
79
Downloading HP Hardware Diagnostics Windows by Product Name or Number (Select Products Only)
79
Installing HP PC Hardware Diagnostics Windows
79
Using HP PC Hardware Diagnostics UEFI
79
Starting HP PC Hardware Diagnostics UEFI
80
Downloading HP PC Hardware Diagnostics UEFI to a USB Flash Drive
80
Downloading the Latest HP PC Hardware Diagnostics UEFI Version
80
Downloading HP PC Hardware Diagnostics UEFI by Product Name or Number (Select Products Only)
80
Using Remote HP PC Hardware Diagnostics UEFI Settings (Select Products Only)
81
Downloading Remote HP PC Hardware Diagnostics UEFI
81
Downloading the Latest Remote HP PC Hardware Diagnostics UEFI Version
81
Downloading Remote HP PC Hardware Diagnostics UEFI by Product Name or Number
81
Customizing Remote HP PC Hardware Diagnostics UEFI Settings
81
Troubleshooting Without Diagnostics
83
Safety and Comfort
83
Before You Call for Technical Support
83
Helpful Hints
84
Solving General Problems
85
Solving Power Problems
88
Solving Hard Drive Problems
89
Solving Audio Problems
91
Solving Printer Problems
92
Solving Keyboard and Mouse Problems
93
Solving Hardware Installation Problems
94
Solving Network Problems
95
Solving Memory Problems
97
Solving USB Flash Drive Problems
99
Solving Internet Access Problems
99
Solving Software Problems
100
Backing Up, Restoring, and Recovering
102
Using Windows Tools
102
Creating HP Recovery Media (Select Products Only)
102
Using HP Recovery Manager to Create Recovery Media
103
Before You Begin
103
Creating the Recovery Media
103
Using the HP Cloud Recovery Download Tool to Create Recovery Media
104
Restoring and Recovery
104
Restoring, Resetting, and Refreshing Using Windows Tools
104
Restoring Using HP Recovery Manager and the HP Recovery Partition
104
Recovering Using HP Recovery Manager
104
Recovering Using the HP Recovery Partition (Select Products Only)
105
Recovering Using HP Recovery Media
105
Changing the Computer Boot Order
106
Removing the HP Recovery Partition (Select Products Only)
106
POST Error Messages and Diagnostic Front Panel Leds and Audible Codes
107
POST Numeric Codes and Text Messages
107
Interpreting System Validation Diagnostic Front Panel Leds and Audible Codes
112
10 Password Security and Resetting CMOS
114
Resetting the Password Jumper
114
Clearing and Resetting the BIOS
116
Appendix A Power Cord Set Requirements
117
General Requirements
117
Japanese Power Cord Requirements
117
Country-Specific Requirements
118
Appendix B Statement of Memory Volatility
119
Nonvolatile Memory Usage
121
Questions and Answers
123
Using HP Sure Start (Select Models Only)
124
Appendix C Specifications
125
Index
126

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HP EliteOne 800 G4 Maintenance & Service Manual (128 pages)

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