Solving Hard Drive Problems - HP Xw8400 - Workstation - 4 GB RAM User Manual

Solving hard drive problems

Table 5-6 Hard drive problems
Problem
Hard drive error occurs.
Disk transaction problem.
Drive not found (identified).
Non-system disk/NTLDR missing
message.
Non-system disk/NTLDR missing
message.
Workstation will not start.
114 Chapter 5 System diagnostics and troubleshooting
Cause
Hard disk has bad sectors or
has failed.
Either the directory structure is
bad or there is a problem with
a file.
Loose cable.
The system might not have
automatically recognized a
newly installed device.
Drive responds slowly
immediately after power on.
System is trying to start from a
non-bootable diskette.
System is trying to start from a
damaged hard drive.
System files missing or not
properly installed.
Hard drive boot disabled in
Computer Setup.
Both slow and fast UATA
devices are on the same data
cable.
Hard drive is damaged.
Solution
Use a utility to locate and block usage of bad sectors. If
necessary, reformat the hard disk.
Right-click Start, selectExplore, and select a drive.
Select File>Properties>Tools. Under Error-checking,
click Check Now.
Check cable connections.
1. Run Computer Setup.
2. If the system still does not recognize the new device,
determine if the device is listed within Computer
Setup. If it is listed, the probable cause is a driver
problem. If it is not listed, the probable cause is a
hardware problem.
3. If this is a newly installed drive, enter Setup and try
adding a POST delay under Advanced>Power-On.
Run Computer Setup, and increase the POST Delay in
Advanced>Power-On Options.
Remove the diskette from the diskette drive.
1. Insert a bootable diskette into the diskette drive and
restart the workstation.
2. If the hard drive is still inaccessible and MBR
Security is enabled, try restoring the previously
saved MBR image by entering Setup and selecting
Security>Restore Master Boot Record.
1. Insert a bootable system diskette and restart.
2. Verify that the hard drive is partitioned and formatted.
3. Install system files for the appropriate operating
system if necessary.
Run Computer Setup, and enable the hard drive entry in
the Storage—>Boot Order list.
Connect slower UATA devices to a separate data cable
connected to the secondary IDE (ATA) controller.
Observe the beeps and LED lights on the front of the
workstation. See POST error messages on page 126.
ENWW