HP Z2 Mini G9 Manuals

Manuals and User Guides for HP Z2 Mini G9. We have 1 HP Z2 Mini G9 manual available for free PDF download: Maintenance And Service Manual

HP Z2 Mini G9 Maintenance And Service Manual (116 pages)

Workstation Desktop PC

Brand: HP | Category: Desktop | Size: 5 MB

Table of Contents
3
Computer Features
8
Front
8
Left
8
Rear
9
Product Specifications
10
Illustrated Parts Catalog
12
Computer Major Components
12
Miscellaneous Parts
15
Routine Care, Drive Guidelines, and Disassembly Preparation
17
Electrostatic Discharge Information
17
Generating Static Electricity
17
Preventing Electrostatic Damage to Equipment
18
Personal Grounding Methods and Equipment
18
Grounding the Work Area
19
Recommended Materials and Equipment
19
Operating Guidelines
20
Routine Care
20
General Cleaning Safety Precautions
20
Cleaning the Computer Case
21
Cleaning the Keyboard
21
Cleaning the Monitor
21
Cleaning the Mouse
22
Service Considerations
22
Tools and Software Requirements
22
Screws
22
Cables and Connectors
22
Hard Drives
23
Lithium Coin Cell Battery
23
Removal and Replacement Procedures
24
Preparation for Disassembly
24
Access Panel
24
Fan
25
Hood Sensor
26
Heat Sink
26
Processor
28
Memory Modules (Sodimms)
29
Flex I/O Module
31
Riser Assembly and Expansion Cards
32
Solid-State Drive
35
WLAN Module
36
Wireless Antennas and Cables
37
Battery
39
Power Button
40
Speaker
41
System Board
42
System Board Callouts
44
Troubleshooting Without Diagnostics
46
Before You Call for Technical Support
46
Helpful Hints
47
Solving General Problems
47
Cannot Access the Computer Setup (F10) Utility When Booting the Computer
47
Computer Appears Locked up and will Not Turn off When the Power Button Is Pressed
48
Computer will Not Respond to Keyboard or Mouse
48
Computer Date and Time Display Is Incorrect
48
There Is no Sound or Sound Volume Is too Low
48
Cannot Remove Computer Cover or Access Panel
49
Poor Performance
49
Computer Turned off with Four Red Blinks and Two White Blinks
50
System Does Not Turn on and the Lights on the Front of the Computer Are Not Blinking
50
Solving Power Problems
51
Power Supply Shuts down Intermittently
51
Two Red Blinks then Two Beeps
51
Four Red Blinks then Four Beeps
52
Solving Hard Drive Problems
52
Hard Drive Error Occurs
52
Disk Drive Transaction Problem
52
Drive Not Found (Identified)
53
Nonsystem Disk/Ntldr Missing Message
53
Computer will Not Boot from Hard Drive
53
Computer Seems to be Locked up
54
Solving Audio Problems
54
Sound Cuts in and out
54
Sound Does Not Come out of the Speaker or Headphones
54
Computer Appears to be Locked up While Recording Audio
55
Line-In Jack Is Not Functioning Properly
55
Solving Printer Problems
55
Printer will Not Print
55
Printer will Not Turn on
56
Printer Prints Garbled Information
56
Printer will Not Print
56
Solving Keyboard and Mouse Problems
56
Keyboard Commands and Typing Are Not Recognized by the Computer
56
Mouse Does Not Respond to Movement or Is too Slow
57
Solving Hardware Installation Problems
57
A New Device Is Not Recognized as Part of the System
57
Computer will Not Start
58
Three Red Blinks then Two White Blinks
58
Solving Network Problems
58
Network Driver Does Not Detect Network Controller
59
Network Status Link Light Never Blinks
59
Diagnostics Reports a Failure
59
Diagnostics Passes, but the Computer Does Not Communicate with the Network
60
Network Controller Stopped Working When an Expansion Board was Added to the Computer
60
Network Controller Stops Working Without Apparent Cause
60
Cannot Connect to Network Server When Attempting Remote System Installation
60
System Setup Utility Reports Unprogrammed EEPROM
60
Solving Memory Problems
61
System will Not Boot or Does Not Function Properly after Installing Additional Memory Modules
61
Out of Memory Error
61
Memory Count During POST Is Wrong
61
Insufficient Memory Error During Operation
61
Five Red Blinks then Five Beeps
62
Solving USB Flash Drive Problems
62
USB Flash Drive Is Not Seen as a Drive Letter in Windows
62
USB Flash Drive Not Found (Identified)
62
System will Not Boot from USB Flash Drive
62
The Computer Boots to DOS after Making a Bootable Flash Drive
63
Solving Internet Access Problems
63
Unable to Connect to the Internet
63
Cannot Automatically Launch Internet Programs
63
Solving Software Problems
64
Computer will Not Start up and the HP Logo Does Not Appear
64
Illegal Operation Has Occurred" Error Message Is Displayed
64
Computer Setup (F10) Utility
65
Using Computer Setup (F10) Utilities
65
Computer Setup Main
66
Computer Setup Security
70
Computer Setup Advanced
76
POST Error Messages
86
POST Numeric Codes and Text Messages
86
Interpreting POST Diagnostic Front Panel Lights and Audible Codes
92
Password Security and Resetting CMOS
95
Changing a Setup or Power-On Password
95
Deleting a Setup or Power-On Password
95
Backing Up, Restoring, and Recovering
97
Backing up Information and Creating Recovery Media
97
Using Windows Tools for Backing up
97
Using the HP Cloud Recovery Download Tool to Create Recovery Media (Select Products Only)
97
Restoring and Recovering Your System
98
Creating a System Restore
98
Restoring and Recovery Methods
98
Recovering Using HP Recovery Media
98
Changing the Computer Boot Order
99
Using HP Sure Recover (Select Products Only)
99
Using HP PC Hardware Diagnostics
100
Using HP PC Hardware Diagnostics Windows (Select Products Only)
100
Using an HP PC Hardware Diagnostics Windows Hardware Failure ID Code
100
Accessing HP PC Hardware Diagnostics Windows
100
Only)
100
Accessing HP PC Hardware Diagnostics Windows from HP Support Assistant
101
Accessing HP PC Hardware Diagnostics Windows from the Start Menu (Select Products Only)
101
Downloading HP PC Hardware Diagnostics Windows
101
Downloading the Latest HP PC Hardware Diagnostics Windows Version from HP
101
Downloading the HP PC Hardware Diagnostics Windows from the Microsoft Store
101
Downloading HP Hardware Diagnostics Windows by Product Name or Number
102
Only)
102
Installing HP PC Hardware Diagnostics Windows
102
Using HP PC Hardware Diagnostics UEFI
102
Using an HP PC Hardware Diagnostics UEFI Hardware Failure ID Code
102
Starting HP PC Hardware Diagnostics UEFI
103
Downloading HP PC Hardware Diagnostics UEFI to a USB Flash Drive
103
Downloading the Latest HP PC Hardware Diagnostics UEFI Version
103
Only)
104
Using Remote HP PC Hardware Diagnostics UEFI Settings (Select Products Only)
104
Downloading Remote HP PC Hardware Diagnostics UEFI
104
Downloading the Latest Remote HP PC Hardware Diagnostics UEFI Version
104
Downloading Remote HP PC Hardware Diagnostics UEFI by Product Name or Number
104
Customizing Remote HP PC Hardware Diagnostics UEFI Settings
105
Statement of Memory Volatility
106
Current BIOS Steps
106
Nonvolatile Memory Usage
108
Questions and Answers
108
Using HP Sure Start (Select Products Only)
110
Power Cord Set Requirements
111
General Requirements
111
Japanese Power Cord Requirements
111
Country-Specific Requirements
111
Specifications
113
Index
114

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HP Z2 Mini G9 Maintenance And Service Manual (116 pages)

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