Error Symptoms - IBM 8649 - Eserver xSeries 225 Maintenance And Troubleshooting Manual

Error Code/Symptom
214-XXX-000 (Failed Diskette Drive test)
215-XXX-000 (Failed IDE CD-ROM test)
217-198-XXX
(Could not establish drive parameters)
217-XXX-000 (Failed Fixed Disk test)
Note: If RAID is configured, the fixed disk
number refers to the RAID logical array
217-XXX-001 (Failed BIOS Fixed Disk test)
Note: If RAID is configured, the fixed disk
number refers to the RAID logical array
264-XXX-0NN (Failed Tape Drive test)
264-XXX-999 (Errors on multiple tape
drives, see error text for more info)
301-XXX-000 (Failed Keyboard test)
405-XXX-000 (Failed Ethernet test on
controller on the System Board)
405-XXX-A0N (Failed Ethernet test on
adapter in slot A)
415-XXX-000 (Failed Modem test)

Error symptoms

You can use the error symptom table to find solutions to problems that have definite
symptoms.
If you cannot find the problem in the error symptom charts, run the diagnostic
programs to test the server.
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IBM xSeries 225 Types 8649: Hardware Maintenance Manual and Troubleshooting Guide
FRU/Action
1. Try test with another diskette.
2. Cable.
3. Diskette Drive.
4. System Board.
1. Try test with a different CD.
2. CD-ROM Drive Cables.
3. CD-ROM Drive.
4. System Board.
1. Check cable and termination.
2. SCSI backplane.
3. Fixed disk
.
1. Fixed Disk 1
2. System Board
1. Fixed Disk 2
2. System Board
1. Tape Cartridge, if user executed the Read/Write Tape Drive test
(failure code of XXX = 256).
2. SCSI or Power Cable connected to tape drive with SCSI ID NN.
3. Tape Drive with SCSI ID NN. (Refer to the Help and Service
Information appendix of the tape drive's User Guide.)
4. System Board or SCSI Controller. (Run SCSI Controller Diagnostic
to determine if the SCSI bus is functioning properly.)
See error messages/text in the PC Doctor error log for detailed
information on each individual tape drive error.
1. Keyboard
2. System Board
1. Verify that Ethernet is not disabled in BIOS.
2. System Board.
1. For A=0, system board
2. For A >0, adapter in PCI slot A
1. Cable
Note: Ensure modem is present and attached to server.
2. Modem
3. System Board