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Error Code/Symptom
217-XXX-002 (Failed BIOS Fixed Disk test)
Note: If RAID is configured, the fixed disk
number refers to the RAID logical array
217-XXX-003 (Failed BIOS Fixed Disk test)
Note: If RAID is configured, the fixed disk
number refers to the RAID logical array
217-XXX-004 (Failed BIOS Fixed Disk test)
Note: If RAID is configured, the fixed disk
number refers to the RAID logical array
217-XXX-005 (Failed BIOS Fixed Disk test)
Note: If RAID is configured, the fixed disk
number refers to the RAID logical array
264-XXX-0NN (Failed Tape Drive test)
264-XXX-999 (Errors on multiple tape
drives, see error text for more info)
301-XXX-000 (Failed Keyboard test)
405-XXX-000 (Failed Ethernet test on
controller on the System Board)
405-XXX-00N (Failed Ethernet test on
adapter in PCI slot N)
415-XXX-000 (Failed Modem test)
Error symptoms
Error Symptom
CD is not working properly.
CD-ROM drive tray is not working . (The
server must be powered-on)
FRU/Action
1. Fixed Disk 3
1. Fixed Disk 4
1. Fixed Disk 5
1. Fixed Disk 6
1. Tape Cartridge, if user executed the Read/Write Tape Drive test
(failure code of XXX = 256)
2. SCSI or Power Cable connected to tape drive with SCSI ID NN.
3. Tape Drive with SCSI ID NN. (Refer to the Help and Service
Information appendix of the tape drive's User Guide.)
4. System Board or SCSI Controller. (Run SCSI Controller Diagnostic
to determine if the SCSI bus is functioning properly.)
1. See error messages/text in the PC Doctor error log for detailed
information on each individual tape drive error.
1. Keyboard
1. Verify that Ethernet is not disabled in BIOS.
2. System Board
1. Adapter in PCI slot N.
2. System Board
1. Cable
Note: Ensure modem is present and attached to server.
2. Modem
3. System Board
FRU/Action
1. Clean the CD.
2. Run CD-ROM diagnostics
3. CD-ROM Drive
1. Insert the end of a paper clip into the manual tray-release
opening.
2. Run CD-ROM diagnostics
3. CD-ROM Drive
89
Symptom-to-FRU index
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