Installing Your Nos Without Serverguide; Additional Programs Included With Serverguide; Error Symptoms - IBM eserver xSeries 350 User Reference Manual

Installing your NOS without ServerGuide

Additional programs included with ServerGuide

Error symptoms

Symptom
Setup and Installation CD will not
start.
ServeRAID program cannot
view all installed drives or
cannot install the NOS.
The operating system
installation program
continuously loops.
ServerGuide will not start your
NOS CD.
Cannot install the NOS.
Get "time out" or "Unknown
host" errors on the System
Updates and Applications CD.
You can create a NOS Replication Diskette, which contains your server name, domain
name, and other information that you need to complete multiple installations. This
feature supports systems running Windows 2000, Windows NT Server 4.0, and Red
Hat Linux.
If you have already configured the server hardware and you decide not to use
ServerGuide to install your NOS, download the latest NOS installation instructions:
1. Go to http://www.ibm.com/pc/support
2. Click Servers.
3. From the Family field, select your server model.
4. Click OS Installation. The available installation instructions are listed.
As a convenience, ServerGuide comes with additional software to assist you with the
server installation.
A variety of powerful applications are included with ServerGuide. Offerings can vary
with the different versions of the ServerGuide software. Check the application CD
labels for a list of applications, or start the Setup and Installation CD and view the
online Overview.
This section provides ServerGuide error symptoms and probable solutions.
• Ensure that the system is a supported server model with a startable (bootable)
CD-ROM drive.
• If the startup (boot) sequence settings have been altered, be sure that the CD-
ROM drive is first in the startup sequence.
• If more than one CD-ROM drive is installed, be sure that only one drive is set
as the primary drive. Start the CD from the primary drive.
• Ensure that there are no duplicate SCSI IDs or IRQ assignments.
• Ensure that the hard disk drive is connected properly.
Free up more space on the hard disk.
Ensure that the NOS CD is supported by ServerGuide. See the Setup and Installation
CD label for a list of supported NOS versions.
Ensure that the NOS is supported on your server. If the NOS is supported, either
there is no logical drive defined (ServeRAID systems) or the ServerGuide System
Partition is not present. Run the ServerGuide setup and configuration program and
ensure that the setup is complete.
Ensure that you have access to the Internet through FTP directly.
Action
Chapter 4. Using the ServerGuide CDs
27