Cannot Connect To A Compute Module; Problems With Newly Installed Application Software - Intel MFS5520VI - Multi-Flex Server Compute Module User Manual

•
Verify in the Intel® Modular Server Control GUI that virtual drive(s) are assigned to
the compute module.
•
Ensure drive(s) assigned to the compute module are installed and operating properly.
•
Make sure the installed drives are validated for use with the Intel
System MFSYS25/MFSYS35. Refer to the Intel
MFSYS35 and Intel
and Operating System List for validation information.

Cannot Connect to a Compute Module

•
Ensure that the Ethernet switch module is properly installed, the power LED is lit, and
the error LED is not lit.
•
If the switch module is configured for multiple VLANS, verify that the network cable
is securely attached to the correct switch port.
•
Try a different network cable.
•
Make sure you are using the correct and most current drivers.
•
Make sure the operating system network settings are configured appropriately for the
network the server is physically connected to.
Diagnostics Pass but Connection Fails
•
Make sure that an Ethernet switch is properly installed in the bay associated with the
network interface card.
•
Verify that the network driver is configured properly within the operating system.
Controller Stops Working when a Mezzanine Card is Installed
•
Verify that the compute module BIOS and firmware, on-board network interface card
firmware and mezzanine card firmware are all current.
•
Try re-seating the mezzanine card.
Mezzanine Card Stops Working Without Apparent Cause
•
Try re-seating the mezzanine card.
•
The network driver files may be corrupt or deleted. Try re-installing the drivers.

Problems with Newly Installed Application Software

Check the following:
•
Make sure the compute module meets the minimum hardware requirements for the
software. See the software documentation.
•
Make sure the software is properly installed and configured for the compute module.
See the software documentation.
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Compute Module MFS5000SI/MFS5520VI Tested Hardware
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®
Modular Server System MFSYS25/
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Intel Compute Module MFS5520VI User Guide
Modular Server