Hp mobile printer toolbox for personal digital assistants (pdas) (user guide) (24 pages)
Summary of Contents for HP T1936AA - Digital Sending Software
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hp digital sending software v 3.0 workflow support...
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hp digital sending software version 3.0 workflow _______support...
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HP shall not be liable for technical or editorial errors or omissions contained herein. A user of the Hewlett-Packard software product associated with this guide is granted a license to: a) print hard copies of this guide for PERSONAL,...
Overview Introduction This chapter describes the HP Digital Sending Software version 3.0 Workflow product, and explains how the software increases productivity and improves MFP management. The final section in the chapter contains definitions of terms that are used throughout this manual.
Use HP DSS Workflow to perform the following tasks: define function keys, forms, and fields to capture and process digital documents directly from Chai-enabled HP MFPs (see Current Chai technology and XML messaging) create organizational groups of MFPs and manage software- program function keys based on organizational needs use the MFP SMTP gateway and send e-mail messages directly from the MFP...
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HP DSS Workflow also provides an effective method for the following objectives: creating application-server function keys on HP MFPs allowing organizations to formalize business content-capture rules shortening the business-transaction cycle boosting productivity by increasing effective use of the MFP controlling the information flow from all MFPs into software programs Introduction 7 ENWW...
Terms and definitions This section provides the definitions for terminology that is used throughout this document. Note A Common Group exists for the HP LaserJet 4100mfp and 9000mfp, and a Common Group exists for the HP LaserJet 9055mfp and 9065mfp. Also, HP LaserJet 4100mfps and 9000mfps cannot be part of the same Device Group as HP LaserJet 9055mfps and 9065mfps.
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Note The Menu function-key label and the Form fields apply only to the HP LaserJet 4100mfp and 9000mfp. Button A Button is defined as a function key that appears on the MFP control panel. Note The Button function key applies only to the HP LaserJet 9055mfp and 9065mfp.
Features and options Introduction The HP DSS Workflow provides the following functions: replicating the function keys on the MFP control panel creating forms and fields for the MFPs (not available for the HP LaserJet 9055mfp or 9065mfp) managing the MFP function keys through logical device groups managing simple mail transfer protocol (SMTP) gateway and e-mail functionality directly from the MFP (not available for the HP LaserJet 9055mfp or 9065mfp)
Destination routing An HP MFP uses the HP DSS Workflow software to send scanned documents directly to several types of destinations. Figure 2-1 shows the destination routing process. Folder Printer Figure 2-1 The HP DSS Workflow During destination routing, scanned documents can be sent to any of three specific destinations: Folder Send the scanned document, with metadata, to a folder on the...
Destination functions At the HP LaserJet 4100mfp and 9000mfp control panel, users press the Menu button on the control panel or the touch screen. At the HP LaserJet 9055mfp and 9065mfp, users press SCAN/SERVER and then press SEND on the touch screen. The functions that are available for use with the routed documents vary, and are specific to the destination.
MFP control panels The HP LaserJet 4100mfp and the HP LaserJet 9000mfp, 9055mfp, and 9065mfp have different control-panel layouts, and contain either a keypad or a touch screen. Both the keypad and touch-screen control panels have some functions that are similar: TART , and ESET...
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Unique characteristics: The Mode button is used to select the Send/Store mode. The Send button appears on the touch-screen in Send/ Store mode. Use the touch-screen display to select options and navigate Mode button through options on the control panel. Figure 2-4 HP LaserJet 9055mfp and 9065mfp touch-screen control panel MFP control panels 15...
Steps for sending (4100mfp and 9000mfp) Place the document on the glass or in the automatic document feeder (ADF). Press Menu. Click Send to. This is the first menu choice, and is assigned by the administrator. Type the username and password, if required. Navigate through the menu structure to find the correct destination or software key.
HP DSS Workflow architecture Figure 2-4 shows a network that uses the HP DSS Workflow. Table 2-2 describes the components of the network. Windows 2000 or Windows XP Professional administrator computer - HP DSS Workflow Printers Network folders Figure 2-5 Networking the HPDSS Workflow Table 2-2.
Current Chai technology and XML messaging The HP DSS Workflow is a new addition to the HP Digital Sending Software family of products. This server is designed to work with Chai-enabled HP MFPs. The software seamlessly integrates with HP MFPs by using Chai servlets that run directly on the MFPs.
Setup, installation, and authentication Introduction Install the HP DSS Workflow installation by following these steps: HP DSS Workflow server software installation Chai jar files installation on each MFP E-mail and DSS Workflow configuration on each MFP HP DSS Secure Access or Communications installation and configuration to enable authentication (optional) (not available for the HP LaserJet 9055mfp or 9065mfp) System requirements...
Supported MFPs and firmware HP LaserJet 4100mfp: 03.757.0 or later HP LaserJet 9000mfp: 03.757.0 or later HP LaserJet 9055mfp HP LaserJet 9065mfp HP Jetdirect J4169 or J6057: 24.08 or later To find the firmware and Jetdirect card information, use the following procedure.
The RCL utility is installed from the HP DSS Workflow server CD during server installation. To open the RCL utility, click Start, click Programs, click Hewlett-Packard, and then click Remote ChaiLoader. On the Chai Package page, select Browse. In the Select Package dialog box, browse to the C:\Program Files\Hewlett-Packard\HP DSS Workflow\ChaiJars\4100_9000 directory.
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Select the Install Permanently check box and the Copy Class Files check box. On the Target Devices page, type in the address of the MFP in the IP/Hostname field and click the Add to Device List button. In the Device List window, add any additional MFPs. Select one or more MFPs in the Device List window.
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Use the following steps to install the MFP Chai jar with using HP Web Jetadmin. Copy all of the files from the ChaiJars subdirectory in the HP DSS Workflow installation directory (C:\Program Files\Hewlett-Packard\HP DSS Workflow\ChaiJars\4100_9000 directory) to the Web Jetadmin plugin directory (C:\Program Files\HP Web Jetadmin\doc\plugins\hpjdam\jars): *.jar *.xml...
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Use the following steps to install the MFP Chai jar with using HP Web Jetadmin. Copy all of the files from the ChaiJars subdirectory in the HP DSS Workflow installation directory (C:\Program Files\Hewlett-Packard\HP DSS Workflow\ChaiJars\9055_9065 directory) to the Web Jetadmin plugin directory (C:\Program Files\HP Web Jetadmin\doc\plugins\hpjdam\jars): *.jar *.xml...
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To install MFP Chai jar files by using the embedded Web server in the MFP (4100mfp and 9000mfp) To load MFP Chai jar files on the MFP manually, the files must be available as a universal resource locator (URL) address. To make the MFP Chai jar files available for manual installation, use one of the following methods: Place the files on a Web server.
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Use the following steps to install the jar files through the embedded Web server: Find the IP address of the printer by using one of these methods: Ping the printer name on the MS-DOS® command screen. -OR- Print the Configuration page (click Menu, click Information, and then click Print Configuration).
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Go to the following address on the Web browser: http://<PrinterIPAddress>/hp/device/this.loader Click Browse next to Enter Package File. Select the jar file in the C:\ProgramFiles\Hewlett-Packard\HP DSS Workflow\ChaiJars\9055_9065 directory and click Open. Click Load Package Now. Review the Confirmation page to make sure that the file is installed correctly.
HP DSS Workflow configuration on the MFP Use the following steps to configure the software after installation. Using the Web browser, go to the following address for the printer home page: http://<printeraddress>/ On the Information tab, in the Other Links dialog box, select HP DSS Workflow.
SMTP gateway configuration on the MFP (4100mfp and 9000mfp) Note The following steps do not apply to the HP LaserJet 9055mfp or 9065mfp. Use the following steps to configure the SMTP gateway on the printer. Use a Web browser to go to the MFP home page. On the MFP home page, click Settings, and then click Digital Sending.
Authentication Note The following information about authentication is not applicable to the HP LaserJet 9055mfp or 9065mfp. Authentication is a security feature that can be turned on or off for each MFP that the HP DSS Workflow supports. When authentication is on, users must type a user name and password to use selected digital-sending options.
Additional information about authentication HP Digital Sending Product information and technical documentation is available on the HP website. Go to http://www.hp.com/go/mfp complete information about MFPs and MFP-related products. Authentication 31 ENWW...
HP DSS Workflow Configuration Utility on the computer where the HP DSS Workflow software is installed. Opening the HP DSS Workflow Configuration Utility Click Start, point to Programs, point to Hewlett-Packard, point to Digital Sending Software Workflow, and then click HP DSS Workflow. -OR- Click Start and then click Control Panel.
Note See the HP DSS Workflow Configuration Utility Help file for detailed information about configuration options. Configuring MFPs The Configuration page has two entries for MFPs: an entry to configure the HP LaserJet 4100mfp and 9000mfp an entry to configure the HP LaserJet 9055mfp and 9065mfp A check box that is associated with each entry indicates the specific MFPs for which the DSS service will be started.
MFP menu page The MFP Menus tab consists of a single graphical display of all MFP device groups, menus, forms, and fields for the HP LaserJet 4100mfp and 9000mfp, and for the HP LaserJet 9055mfp and 9065mfp all device groups with associated buttons. Each of these entities can be managed directly from the MFP Menus tab by using the buttons that are available on the tab.
Add Group Note Only the HP LaserJet 4100mfp and 9000mfp can be grouped, and only the HP LaserJet 9055mfp and 9065mfp can be grouped. Administrators use the Add Group button to create unique MFP groups that are configured differently than the Common group. The MFP group must have at least one device member.
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Add Menus (HP LaserJet 4100mfp and 9000mfp) Click the Add Menus button to add a menu that creates a function- key hierarchy. The menu items are elements within a function-key tree hierarchy. The items do not contain any other document-processing attributes.
General tab Use the General tab on the HP LaserJet 4100mfp and 9000mfp to create the following form attributes: Form check box. Select the check box to activate the form fields. If this check box is clear, then an Action button that does not correspond to a field is added.
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Form Fields Note Form Fields only apply to the HP LaserJet 4100mfp and 9000mfp. Click the New Field button to add form fields. After the first row is established, use the tab key to move through and add additional fields. The field name, comment, and type can be configured for each field.
SMTP gateway page Note This SMTP gateway information only applies to the HP LaserJet 4100mfp and 9000mfp. What is the SMTP gateway? The SMTP gateways are a required part of HP DSS Workflow configuration. The HP DSS Workflow server uses the gateway list to route e-mail messages to mail servers for delivery to e-mail addresses.
Move an SMTP gateway button Use the Move button to modify the priority-list order. The HP DSS Workflow server attempts to use the prioritized list of the SMTP gateways in the order that the gateways appear on this list. The SMTP gateway at the top of the list is considered the most likely to be used, and the bottom entry is the least likely to be used.
Preferences tab The Preferences tab provides the basic attributes that control the internal attributes of HP DSS Workflow server. These attributes control how MFP messaging are stored, forwarded, and routed. Table 4-1 shows the attributes and their definitions. Note The Rejected E-mails field only applies to the HP LaserJet 4100mfp and 9000mfp.
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Table 4-1. Preferences tab attributes and definitions (continued) Field name Description Restrictions Default Processed Files The directory where the The C:\MFP\INBOX folder None captured files (send to should not be selected as folder/application files) are the processed files stored when routing has destination for the been completed HP LaserJet 4100mfp and...
Component tab The Component tab contains a list of all of the processing and routing components (including notification options, AABBYY Fine Reader OCR, and the multi-router), their description and type, and the Configure button that is used to set their configuration attributes. The Configure button […] appears as the last column within each row.
Enabling e-mail notification Use the notification component to provide an e-mail confirmation of the status of the HP DSS Workflow document process. Set the following notification attributes as listed in table 4-3. Use the MFP Component Field Value References to create dynamic values for the field attributes.
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Working with OCR The OCR is a filter component that can accept image files as input. Add the OCR component to a source component that can generate one of the supported input file formats. Table 4-4 provides the specifications and requirements for an OCR source component.
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Various formatting and detection parameters are available to optimize OCR for specific needs. Some of these parameters are described in the following sections. Configuring the OCR attributes The user selects from 65 different languages that can be used with OCR. The available languages appear when the user clicks the drop- down list in the Language dialog box.
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Table-analysis options In most cases, the software program automatically divides a table into rows and columns. Fine-tune the table options or adjust the table- analysis options if the following issues occur: The automatic page layout analysis procedure draws the table rows and columns incorrectly.
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Use the No merged cells in table option if a table contains no merged cells. See the following example. Temperature - the Temperature cell is a merged cell. Degrees centigrade Degrees Kelvin -273 Figure 4-2 Table with no merged cells Note Do not select the One line of text per cell and No merged cells in table options if the text contains tables that have different structures.
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Retain pictures Using this option, the pictures are saved together with the recognized text. The option is available if the pictures are saved in RTF, DOC, or HTML formats. By default, the fonts from the Formatting tab are used when they are saved in RTF, DOC, or HTML formats.
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Table 4-6. Save mode group (continued) Parameter Description Font use mode Use Acrobat Reader standard fonts—The PDF file refers to the standard system fonts Times, Helvetica, and Courier New. Refer to Type 1 fonts—Only references to Type 1 fonts are registered in the PDF file;...
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Table 4-7. OCR settings (continued) Parameter Description Retain text color Set this option to retain the original character color. Note Microsoft Word versions 6.0 and 7.0, and Word 97 (version 8.0) have a limited text and background color palette. The original document colors therefore might be replaced with the colors from the Word palette.
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The HTML tab in the formats settings dialog box Use the options on the HTML tab to set parameters for saving the recognized text as an .html file. Table 4-9. HTML settings Setting Description Code page By default, the code page is detected automatically. Select the Auto value to use the automatic detection.
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The TXT tab in the formats settings dialog box Use the options on the TXT tab to set the parameters for saving the recognized text as a .txt file. Table 4-11. TXT settings Setting Description Code page By default, the code page is detected automatically. Select the Auto value to use the automatic detection.
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The DBF tab in the formats settings dialog box Use the options on the DBF tab to set the parameters for saving the recognized text as a .dbf file. Table 4-13. DBF settings Setting Description Code page By default, the code page is detected automatically. Select the Auto value to use the automatic detection.
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Troubleshooting OCR conversions Use table 4-15 to troubleshoot issues that can accompany an OCR conversion. Table 4-15. Troubleshooting tips Problem description Solution An error occurs when The input file format is not a supported file format. Review the processing the images by files that are included in the OCR process and make appropriate using OCR.
HPS file generation The HPS file generation tab provides the basic attributes that control the generation of an HPS file. These attributes activate HPS file generation, provide destination information, and control the file pass- thru to other components within the same workflow. Note The HPS file does not support JPG file format.
XML file generation (KO2XML component) The KO2XML component provides the basic attributes that control the creation of an XML file. These attributes activate, control the file attributes, XML content, and control deletion of the original file after an XML file is created. Note XML file generation limits the file size to 2 MB.
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Field Values/User Field tab Field values become attributes in the XML file, and consist of a name and associated value. The field can have static or dynamic values. Static values are assigned in the Value field at the time of configuration, and dynamic values are assigned by the Form field variables that are entered at the control panel.
Multi-router Use the multi-router to set attributes in the Folder Store and FTP components and to set print settings in the Send-to-Printer component. Folder Store The Folder Store attributes and their definitions are shown in table 4-19. Use constant static or dynamic values as defined in the MFP Component Field Value References to set the attributes for this component.
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Dynamic string values—Dynamic or variable string values are field value types that are modified depending on user input at the front panel of the device. For example: Folder Path = C:\destination\~Sender~ If John Smith is using the device, then the value changes: Folder Path = C:\destination\John Smith Note The dynamic string values are not available on the HP LaserJet...
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File renaming schema FVR strings Use table 4-20 to build a file-renaming schema for any output file path name attribute on components that support file-renaming schemas (for example, Folder Store). Note Spaces are not valid in the file-naming schema. The file-renaming schema FVR can only appear when the component supports file-renaming schemas.
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The FTP attributes and their definitions are shown in table 4-21. Use constant static or dynamic values as defined in MFP Component Field Value References to set the attributes for this component. Table 4-21. FTP attributes and definitions Attribute Description Server name This is the fully supported FTP site.
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General tab page information Each page (tab) in the Send-to-Printer component represents a printer that can receive image files. The General tab defines the default printer. Based on the file extension, narrow the routing further. For example, add a tab and define a separate printer for TIFF images, or define another printer for PDF files.
Licensing Introduction The information in this section explains how to obtain, install, and manage the HP DSS Workflow license. The HP DSS Workflow server supports multiple components that are managed under a single license number. The License tab lists all of the components and provides a way to manage licenses.
Using the License tab to manage licenses Use the License tab to update, transfer, and extend the HP DSS Workflow licenses. Updating or adding HP DSS Workflow device licenses The following three methods are available to activate HP DSS Workflow devices: Web licensing.
On a computer that has access to the Internet, use a Web browser to go to the following address: www.hp.com/support/dss_workflow_license. Open the HP DSS Workflow online license form and complete all of the required information. In the License File field, attach the .txt file that contains the license information.
HP. Note Extension of the evaluation period is permitted at the discretion of Hewlett-Packard. The trial period for the software can not be extended before the trial period expires. It is only possible to extend a license one time.
Support tools and procedures Introduction See table 6-1 for information about the tools that are available to support the HP DSS Workflow. Table 6-1. Support tools Tool Purpose Windows 2000 or stopping and starting the HP DSS Workflow Windows XP Using the Service page HP Log Monitor Utility status-monitoring of the local server and remote servers...
Disabled marks the service as disabled so that it cannot be started. Hewlett-Packard recommends using the Automatic option to ensure that the service starts after the server is restarted.
Using the Status Monitor program The Status Monitor program is an easy way to track the current status of active HP DSS Workflow tasks. Figure 6-1 shows the Status Monitor program within a network of HP DSS Workflow servers. Status log messages HP DSS Workflow Status Monitor HP DSS Workflow...
The HP DSS Workflow Status Monitor is designed for a multi-server environment. The Status Monitor program can connect to any HP DSS Workflow program within the network and provide a live status-messaging stream. The status Status Monitor program offers the following functions. providing real-time activity and status information about any HP DSS Workflow server organizing log messages about multi-task activities within the...
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Saving log entries Highlight all entries or a selected number of entries, and then click Save to save the entries within a file. This feature provides the capability to save log entries and send them for support or analysis. Pausing the log stream Press Pause to pause the log stream.
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74 Chapter 6 - Support tools and procedures ENWW...
Troubleshooting Introduction Use this information to resolve problems that might occur during digital sending. The chapter is divided into the following sections: Sources for information about problems About page Issues For information about troubleshooting OCR-related issues, see “Troubleshooting OCR conversions” in chapter 4.
Sources for information about problems See table 7-1 for a list of information sources. Table 7-1. Sources for information about problems Source Description MFP online Help MFPs feature an online Help system that provides system instructions for resolving common problems. To gain access to Help, press on the control panel.
Issues Table 7-2 describes issues that can occur during digital sending, and provides remedies that might resolve the issues. Table 7-2. Digital sending issues and solutions Issue Possible cause Solution The MFP does not show The MFP is not pointing to an Check the MFP configuration and the Send folder in the HP DSS Workflow server.
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Table 7-2. Digital sending issues and solutions (continued) Issue Possible cause Solution The menu buttons do The HP is not correctly Check the MFP configuration and not appear on the MFP. configured to point to an make sure that the Chai servlet is HP DSS Workflow server.
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Table 7-2. Digital sending issues and solutions (continued) Issue Possible cause Solution The menus on the MFP Various causes. Check the SMTP Gateway on the are populated but no MFP and make sure that the SMTP files are being received. Gateway address is pointing to the Also, the Data light is HP DSS Workflow server.
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Table 7-2. Digital sending issues and solutions (continued) Issue Possible cause Solution Documents are rejected Various causes. From the command line, use the from an FTP site. FTP command to log in and make sure that the FTP site is operating.
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Table 7-2. Digital sending issues and solutions (continued) Issue Possible cause Solution The files do not appear Various causes. Make sure that the following in the destination folder. conditions exist: The service account that is used The log shows Access to start the HP DSS Workflow Denied to the server has security rights that are...
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Table 7-2. Digital sending issues and solutions (continued) Issue Possible cause Solution The print jobs do not Various causes. Log in as the same user that print. started the HP DSS Workflow server and verify that the user has access to the driver. Many organizations set up printing permission based on user-level security.
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Table 7-2. Digital sending issues and solutions (continued) Issue Possible cause Solution The HP DSS Workflow Note that the OCR engine When processing multiple small files server is performing intensively uses both the (4 to 10 pages per document), a very slowly when using physical memory and the smaller configuration might be...
Customer support and warranty information HP customer care service and support A variety of support services are available from Hewlett-Packard and our support partners. These services are designed to provide results quickly and professionally. Online services Printer drivers, updated HP printer software, and product and support information can be obtained from the following addresses: in the U.S...
Hewlett-Packard limited warranty statement HP PRODUCT DURATION OF WARRANTY HP MFP DIGITAL SENDING 90 days SOFTWARE V. 3.0 HP warrants to you that the HP SOFTWARE PRODUCT will not fail to execute its programming instructions for 90 days after the date of purchase due to defects in material and workmanship when properly installed and used.
REFUND. IF THE SOFTWARE IS SUPPLIED WITH ANOTHER PRODUCT, YOU MAY RETURN THE ENTIRE UNUSED PRODUCT FOR A FULL REFUND. HP software license terms The following License Terms govern your use of the accompanying Software unless you have a separate written agreement with HP. License grant HP grants you a license to Use one copy of the Software.
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Transfer Your license will automatically terminate upon any transfer of the Software. Upon transfer, you must deliver the Software, including any copies and related documentation, to the transferee. The transferee must accept these License Terms as a condition to the transfer. Termination HP may terminate your license upon notice for failure to comply with any of these License Terms.
The following License Terms govern your use of the SOFTWARE once you have legally obtained the KEY CODE. License grant HP grants you a license to Use the KEY CODE to access the SOFTWARE PRODUCT for use with a single HP LaserJet MFP product.
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Termination HP may terminate your license upon notice for failure to comply with any of these License Terms. Upon termination, you must immediately destroy the KEY CODE and SOFTWARE PRODUCT, together with all copies. Export requirements You may not export or re-export the SOFTWARE PRODUCT or any copy or adaptation in violation of any applicable laws or regulations.
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Index installing using HP Remote Chai Loader (RCL) AABBYY Fine Reader OCR. See OCR (optical utility 21 installing using HP Web Jetadmin 23 character recognition) installing using HP website 25 About page 76 website for files 25 accuracy, increasing in OCR 56 Chai servlet communication 35 Action button 38 check box, form field 38...
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EWS, using to install Chai jar files 25, 27 extending evaluation licenses 68 Data LED blinking continuously 79 DBF, configuring OCR for 55 destinations description 12 Fast Ethernet support 20 troubleshooting folders 80 features and options 11 types 13 Field Value Reference (FVR). See MFP device groups Component Field Value Reference (FVR) description 8...
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hard disk space requirements 19 languages, OCR (optical character recognition) 47 help licenses HP DSS Workflow Configuration Utility 34 description 65 MFP device online 76 extending evaluation 68 online services support 85 multiple packs 68 home directory for HP DSS Workflow 42 obtaining 65 HP DSS Workflow Configuration Utility terms 87...
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Novell NetWare support 20 receiving scanned documents 13 numbers for licenses, locating 65 supported 20 verifying installation 23, 24 printing color documents 13 OCR (optical character recognition) log entries 73 about 45 printing, troubleshooting 82 accuracy, increasing 56 problems. See troubleshooting adding to a process 46 Processed Files directory 43 configuring attributes 47...
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servers tools authentication 30 support 69 Chai 18 troubleshooting 76 touch-screen control panel. See control panel configuring preferences for HP DSS Workflow 42 configuring SMTP 44 transferring licenses to a different server 67 connecting to remote 72 troubleshooting e-mail not available 79 Data light, blinking 79 e-mail server not available 79 FTP 12, 17...
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Windows administrator computer components 17 installation requirements 19 network support 20 support tools 69 workflow for digital sending 6, 12 configuring 28 network architecture 17 XLS, configuring OCR for 55 XML file generation 58 96 Index ENWW...
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