HP T5145 - Thin Client - Tower Administrator's Manual
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HP T5145 - Thin Client - Tower Administrator's Manual

HP T5145 - Thin Client - Tower Administrator's Manual

Hp thinconnect administrator's guide
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  • Page 1 Administrator's Guide HP ThinConnect...
  • Page 2 © Copyright 2007–2009 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice. Windows is a trademark of Microsoft Corporation in the U.S. and other countries. The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services.

  • Page 3: About This Book

    About This Book This Administrator's Guide covers HP ThinConnect build S2ST0084 and later. WARNING! Text set off in this manner indicates that failure to follow directions could result in bodily harm or loss of life. CAUTION: Text set off in this manner indicates that failure to follow directions could result in damage to equipment or loss of information.
  • Page 4 About This Book ENWW...

  • Page 5: Table Of Contents

    Table of contents 1 Introduction Using HP ThinConnect ......................... 2 Connections ......................... 2 Buttons ..........................4 2 Installation Selecting a Usage Mode ........................5 About Usage Modes ......................5 Setting the Usage Mode ...................... 6 Selecting a Broker ..........................6 About Brokers ........................
  • Page 6 Image Updates and Add-ons ......................76 Custom Image Requests ........................76 4 Frequently Asked Questions Index ................................... 78 ENWW...

  • Page 7: Introduction

    Introduction This guide provides the network administrator with instructions for configuring the thin client and explains the various configuration utilities. HP ThinConnect is a straightforward network access solution. The HP ThinConnect operating system is a custom embedded operating system designed to manage and support efficient ICA, RDP, and VDI broker network connections.

  • Page 8: Using Hp Thinconnect

    Using HP ThinConnect HP ThinConnect allows you to manage Citrix and Terminal Server sessions by creating RDP and ICA connections. To access all HP ThinConnect functionality, you must log in as an Administrator. As a User, you can run connections and have limited access to HP ThinConnect functionality. NOTE: You must log in with administrator permissions to access all components of the HP ThinConnect window.
  • Page 9 The area on the left side of the window lists all connections that you can assign to users. You can drag and drop to change the order of connections. You can also add, edit, and delete connections. For more information, see Connections on page ●...

  • Page 10: Buttons

    Buttons ● + ICA: Click to create a new ICA connection and add it to the list of available connections in the current user's connection list. For more information, see Adding an ICA Connection on page ● + RDP: Click to create a new RDP connection and add it to the list of available connections in the current user's connection list.

  • Page 11: Installation

    Installation CAUTION: Thin clients are designed for remote data storage. Excessive writes to flash may damage the flash memory. Typically, to configure multiple terminals, you can configure a terminal locally and then use it as a template for other terminals, which you can then configure using remote administration tools. NOTE: The thin client automatically boots into the Administrator account with HP ThinConnect open.

  • Page 12: Setting The Usage Mode

    Stateless Usage Mode In Stateless usage mode, most settings are stored remotely in a global profile .xml file and in a user profile .xml file that both reside on the FTP server. These .xml files are loaded onto the thin client each time a new user logs on.

  • Page 13: Setting The Broker

    HP SAM For more information about HP SAM, visit http://h71028.www7.hp.com/enterprise/cache/ 323204-0-0-225-121.html. Setting the Broker After choosing a broker, simply go to Settings > Login & Brokers, and select the broker in the Brokers area. For more details, see Login & Brokers on page Settings Connections About Setting Connections...
  • Page 14 Go to Settings > Connections, then click + ICA to set the following options: ▲ ● Connection Name: Specify the name of the connection. ● Server Type: Allows you to choose to connect to a Citrix Presentation server directly or a specific Published Application.
  • Page 15 ● Import SSL Certificate: If you selected SSL/TLS + HTTPS Browser protocol, select the SSL certificate. Published Application ● Use Default Server: Select to use default server for published applications. ENWW Settings...
  • Page 16 ● Published App Server: Select a Published Application server from the list. If no Published Application server is available to select, click the Add/Edit button to define an ICA connection to a Published Application server. If one or more Published Application servers are defined, select the server to populate this field.
  • Page 17 Go to Settings > Connections > + ICA, and then click Advanced to set the following options: ▲ Display Properties ● Resolution: Select the connection window size for the remote desktop. ● Color Depth: Select the color quality of the connection window for the remote desktop. Audio ●...
  • Page 18 ◦ SOCKS ◦ Secure (HTTPS) ◦ Automatically Detect Proxy ● Proxy Address: Type the proxy host name. ● Proxy Port: Type the proxy host port. ● Proxy Username: Specify the proxy username for the account to use to connect to a remote computer.

  • Page 19: Adding An Rdp Connection

    ● Local Text Echo: Allows to you control keyboard latency reduction. ◦ Automatic ◦ ◦ ● Encryption Level: Allows you to specify the encryption protocol for each level of encryption. ◦ Basic ◦ RC5 (128 bit — Login Only) ◦ RC5 (40 bit) ◦...
  • Page 20 Go to Settings > Connections; click + RDP to set the following options: ▲ ● Connection Name: Specify the name of the connection. ● Server Address: Type the address of the server to connect to. Login ● Username: Type the user name for the account to use to connect to a remote computer. ●...
  • Page 21 Go to Settings > Connections > + RDP, and then click Advanced to set the following options: ▲ Display Properties ● Resolution: Select the connection window size for the remote desktop. ◦ Full Screen ◦ 640x480 ◦ 800x600 ● Color Depth: Select the color quality of the connection window for the remote desktop. ◦...
  • Page 22 Startup Program ● Program: Specify the application or path of an application to be run after connecting to a server. Example: “c:\apppath\app_name.exe” (with quotes) ● Path: Specify the path of an application for an executable file name is specified in the Program field.
  • Page 23 ◦ Broadband (128 kbps-1.5 Mbps) ◦ LAN (10 Mbps or higher) ● Bitmap Caching: Select to allow bitmap caching, which places commonly used bitmaps in a file on the thin client. This process improves performance by minimizing the amount of display information that must be passed over a connection.
  • Page 24 To configure primary and secondary connections: Go to Settings > Connections. ▲ ● To make a connection a secondary connection: Simply drag and drop a primary connection on top of another primary connection. The connection is then indented in the connection list and is secondary to the primary connection directly above it.

  • Page 25: Global Citrix Settings

    To remove a connection as a secondary connection, drag the secondary connection to an empty spot in the list. After you release the connection, it becomes a primary connection. ● To set automatic connections: In the Auto column, select the check box. NOTE: You can set only primary connections to automatically connect when HP ThinConnect is launched.
  • Page 26 Click Settings > Global Citrix and set the following options: ▲ ● AppServerProtocol: Select one of the following: ◦ TCP + HTTP Browser ◦ TCP Browser ◦ SSL/TLS + HTTPS Browser Chapter 2 Installation ENWW...
  • Page 27 ● Import SSL Certificate: If you selected SSL/TLS + HTTPS Browser protocol, select the SSL certificate. ● Use Alternate Address: Select to support accessing a Citrix server across a firewall. ● Proxy: Select a proxy type. ◦ None (Direct) ◦ SOCKS ◦...
  • Page 28 ● Enable Session Sharing Host: Select to enable. ● Enable Session Sharing Client: Select to enable. ● Attempt Cross-Platform Session Reuse: Select to enable. ● Enable Windows Alert Sounds: Select to enable. ● Allow Audio Input: Select to enable. ● Keyboard Mappings button: Use these Function components to configure thin client hot...
  • Page 29 Click + ICA drive. Drive: Select the drive letter to assign from the list. Enable: Select to enable this ICA drive. Write: Select to enable writing on this ICA mapped drive. Path: Select to assign the path name to the mapped drive. Click OK to add the drive.
  • Page 30 Mapping an Application Server Go to Settings > Global Citrix > App Servers. Click + App Server. In the Address Port field, type the Citrix Publish App server name, a colon, and the Port. An address (IP or hostname) is required to connect to an App Server. The Port is optional. If a Port is not entered, Citrix defaults to port 80.

  • Page 31: Login & Brokers

    Login & Brokers Use the Login & Brokers tab to change the Thin Client State. Go to Settings > Login & Brokers to set the following options: ▲ ● Initial Thin Client State: From this menu you can select Local or Stateless mode. By default, the thin client is in Local mode.

  • Page 32: Display

    Local Login Options ● Local Auto Login: Select the option you want. By default, the unit automatically logs in as Administrator. NOTE: To interrupt an auto login during boot up: when the GUI has started and the HP logo has appeared in the center of the screen, press and hold the left Shift key.
  • Page 33 Video ● ◦ Resolution: Select the appropriate resolution for your monitor. ◦ Color Depth: Select color depth. The higher the number, the more memory and bandwidth the client requires. ◦ Orientation ● ◦ Resolution: Select the appropriate resolution for your monitor. ◦...

  • Page 34: Experience

    Inactivity Action ● Enable Inactivity Action: Select to enable inactivity action. ● Inactivity timeout: Select or type the amount of time. ● Inactivity Action: Select an inactivity action. ◦ Turn Monitor Off ◦ EcoMode: When the session ends, the monitor is turned off. Press the power button to turn the monitor back on.
  • Page 35 Go to Settings > Experience to set the following options: ▲ Desktop ● HP ThinConnect Mode: Select the ThinConnect mode: ◦ Connection Dialog Only ◦ Connection Dialog with Taskbar ◦ Home Menu ◦ Desktop Icons with Taskbar ◦ No ThinClient UI ●...
  • Page 36 ● Style: Allows you to select the pattern of the background image. ◦ Centered ◦ Best Fit ◦ Scaled ◦ Tiled ● Settings mode ◦ Icons ◦ Tabs Time & Date ● Date: Click Set Date to display a calendar from which you can select the current date. ●...
  • Page 37 Boot Splash ● Boot splash image: Allows you to navigate to the boot splash image you want to use. NOTE: You can change the boot splash image to any .png image. To change the boot splash image: Next to Boot splash image, click the Import button. Navigate to the location of the image file you want to use.

  • Page 38: Network Connectivity

    Double-click the image file. The main Experience tab window is displayed. Click Save. ● Login Screen Text: Allows you to specify the text to appear on the login screen. Volume Use the sliding control to set the Master Volume level. Network Connectivity The Network tab allows you to configure connectivity between the terminal and the Internet, a network, or a computer.
  • Page 39 Network ● Connection Type: Select Ethernet, Wireless, or DSL to view and configure the respective settings. ● DHCP: Select for the DHCP server to automatically assign the IP address settings. ● IP Address: Assign a static IP address for the unit (for example, 150.0.0.249). ●...
  • Page 40 ◦ General: Set the Device, Speed, and click to Renew. ◦ DNS info: This screen shows the IP addresses for the Domain Name Servers in use. Chapter 2 Installation ENWW...
  • Page 41 ◦ Ping: To ping a URL, type the URL in the Host/IP field and click Ping. Ethernet ● Ethernet Speed: If the connection type is Ethernet, select the speed of the network that connects the thin client. ● Use Encryption: Click to enable ethernet encryption. ●...
  • Page 42 Wireless Set Connection Type to Wireless to turn on the following settings: ● SSID: Type the SSID name. ● Hidden AP: Select to enable hidden AP. ● Wireless Statistics button: Click to see information about your wireless connection. Chapter 2 Installation ENWW...
  • Page 43 ● Authentication Type: Select the authentication type. ◦ NONE ◦ ◦ ◦ ● Configuration: If the authentication type is WEP, supply the following configuration settings: ◦ Network Type: Select either Infrastructure or Adhoc. ◦ Authentication Mode: Set the wireless authentication mode to Auto, Open, or Share. ◦...
  • Page 44 ◦ Encryption Mode: Set the encryption mode to TKIP, AES, or TKIP + AES. ◦ PSK Key/Passphrase: Set to Hex or ASCII, then click Set and type the key or phrase (password) in the fields. If the authentication type is EAP, supply the following configuration settings: ◦...
  • Page 45 DSL Configuration Configure DSL settings for connections using a DSL high speed connection where the thin client may require a DSL account username/password and other settings related to DSL. ● DSL Username: Type the DSL user name. ● DSL Password: Click Set Password and type the DSL password. ●...

  • Page 46: Management Settings

    Management Settings Use the Management tab to: ● Record system identification ● Set DHCP advanced options ● Configure FTP settings ● Use the HP ThinState utility to replicate thin client settings ● Set up the VNC Viewer functions ● Configure ports ●...
  • Page 47 DHCP Advanced Options If you want to use DHCP image update, the thin client requires no configuration or setup because the DHCP options provide all the necessary configuration information and direct the thin client to begin the update process. By default, thin clients that support this feature use the following options that you must configure on the DHCP server: Go to Settings >...

  • Page 48: Hp Thinstate Utility

    Use this window to configure automatic FTP updates as an alternative to Altiris Deployment Solution, as follows. ● Enable Automatic Update: Select to enable the thin client to check a specific FTP location for a newer image or package upon reboot. ●...
  • Page 49 Click OK on the notification message. The following window is displayed: Select Capture Settings, and then click Next. The following window is displayed: By default, all settings are captured. You can select only the settings you want to capture by using the Customize Captured Settings window.
  • Page 50 To use Customized Captured Settings: Click Customized Captured Settings. The following window is displayed: Deselect a feature by clearing the feature’s checkbox. This eliminates all settings of the feature from the captured settings file. Click the + symbol to expand a feature’s capture options. You can select or deselect individual feature settings.
  • Page 51 Click OK on the information message. Close the hpthinstate customized settings dialog box. Select the target USB flash drive from the list. (Optional Destination) Select Capture the settings and save it on FTP server to save settings to a FTP server and type the FTP Server Address, File Path, Username, Password, and New Filename.
  • Page 52 NOTE: You must remove the USB drive prior to system reboot. Close the window. Use the capture settings on the USB drive to replicate (deploy) on different systems or to restore the current capture back to its original setting after settings are altered. Deploy Captured Settings from a USB Drive To Use HP ThinState to Deploy Captured Settings from a USB drive: Attach the USB flash drive on which you captured settings.
  • Page 53 Capture a Thin Client Full Image to a USB Drive To use HP ThinState to capture a thin client full image to a USB drive: Attach a USB flash drive to the thin client. NOTE: HP ThinState, when capturing a full image, automatically formats the USB flash drive and makes the flash drive bootable.
  • Page 54 Select Capture Full Image, and then click Next. The following window is displayed: By default, all settings are captured. Click Customize Captured Settings to select only settings you want captured. Click Capture. Click OK on the warning message. When full image capture is complete, you are instructed to remove the USB drive. Remove the USB flash drive and click OK.
  • Page 55 Click OK on the warning message. The following window is displayed. Select Capture Full Image. Click Next. Select Capture the image and save it on FTP server. The following window is displayed. By default, all settings are captured when deploying a full image. You can select only the settings you want to capture by using the Customize Captured Settings window.
  • Page 56 Click Customized Captured Settings. The following window is displayed: Deselect a feature by clicking the feature’s checkbox. This eliminates all settings of the feature from the captured settings file. Click the + symbol to expand a feature’s capture options. You can select or deselect individual feature settings.
  • Page 57 Click OK on the information message. Close the hpthinstate customized settings dialog box. Click Capture. Click OK on the notification message. Close the hpthinstate customized settings dialog box. Deploy a Full Image from a Thin Client NOTE: This function is only supported on thin clients with at least 256 MB RAM. To use HP ThinState to deploy a full image from a Thin Client: On the thin client from which you want to deploy a captured full image, click Settings >...
  • Page 58 Click Next. The following window is displayed. Select Serve the image from this HP thin client. The following window is displayed. By default, all settings are captured when deploying a full image. You can select only the settings you want to capture by using the Customize Captured Settings window. Chapter 2 Installation ENWW...
  • Page 59 To use Customized Captured Settings: Click Customized Captured Settings. The following window is displayed: Deselect a feature by clicking the feature’s checkbox. This eliminates all settings of the feature from the captured settings file. Click the + symbol to expand a feature’s capture options. You can select or deselect individual feature settings.
  • Page 60 Click OK on the information message. Close the hpthinstate customized settings dialog box. Click Capture. Click OK on the notification message. Close the HP ThinState window. A window opens displaying the Hostname and IP address a thin client connects to when updating to the new image.

  • Page 61: Hardware Settings

    Configure Ports ● Serial Port: Select a different address, interrupt line, or disable this port. ● Parallel Port: Select a different address, interrupt line, or disable this port. ● Parallel Port Mode: Select the port mode. ● ECP Mode DMA: Select the DMA options. ●...
  • Page 62 Boot Order ● First Boot Device: Select the first device for the thin client to boot to. ● Second Boot Device: Select the second device for the thin client to boot to. ● Third Boot Device: Select the third device for the thin client to boot to. Wake-up Settings ●...

  • Page 63: Printers

    Device Manager ● Enable HP Device Manager: Select to start Device Manager on boot. Set/Reset Defaults ● Reset to Factory: Click to reset the thin client to the factory default. ● Import Factory Profile: Click to select a profile to replace the original factory default with a company or other default.

  • Page 64: Parallel Printer

    Go to Settings > Printers. The following window is displayed. ▲ Parallel Printer To add a Parallel printer: Click the + LPT button. The following window is displayed: In the Printer Name field, type a name for the printer. For example: < myprinter ==>, where “myprinter” is the printer name. (Optional).

  • Page 65: Usb Printer

    Citrix ICA and rdesktop use this field to set the printer driver for the session. You must type the Windows driver name exactly as it is on the server. Select Enable Form Feed to use form feed. If desired, click Test Printer to send a sample job to the printer. Click OK to save changes.
  • Page 66 Click the + LPD button, and the following window is displayed: In the Printer Name field, type a name for the printer. For example: < myprinter ==>, where “myprinter” is the printer name. (Optional). In the Printer Description field, type a description for the printer. From the Spooler Size list, select how large you want the print spooler to be, from 1 MB up to 10 (Optional) In the Windows Driver field, type a driver name.
  • Page 67 Thinprint Printer To add a Thinprint printer: Click the + Thinprint button, and the following window is displayed: In the Printer Name field, type a name for the printer. For example: for Printer HPPR#client1 created in a Windows Terminal session, type HPPR in the Printer Name field.

  • Page 68: Samba Printer

    Samba Printer To add a Samba printer: Click the + Samba button, and the following window is displayed: In the Printer Name field, type a name for the printer. For a Samba printer, the printer name should be the name of the shared printer of the samba printer.

  • Page 69: About The Computer

    Select Translate if you want to translate carriage returns and line feeds from Windows to Linux or Linux to Windows. Click OK to save changes. To make this printer the default printer, go to Settings > Printer and simply drag and drop the printer to the top of the list.
  • Page 70 ◦ File Versions ● ThinManage: This feature is no longer supported. Chapter 2 Installation ENWW...

  • Page 71: Configuring The Network Environment

    Configuring the Network Environment This section provides basic instruction for how to configure a network environment so HP thin clients can access the HP-format global profile “global.xml” file and the user profile .xml files on an FTP server, using DHCP scope options. By default, upon booting up and successfully logging in at the group logon window with a specific user name (e.g., john), any HP thin client connected to the network environment as configured in the following sections is automatically configured with the settings captured in the HP-format “global.xml”...

  • Page 72: Ftp Image Updates

    FTP Image Updates You can configure the DHCP server to upgrade all thin clients on a DHCP network using an FTP server. Shared folders must be created on the FTP server. Use the following example and definitions to create the FTP folders. Definitions of the fields in these paths are as follows: ●...

  • Page 73: Prerequisites

    To upgrade all thin clients in your DHCP network: On the FTP server, create a new folder referencing the new image ID. (example: <ftproot>/linux/<S2ST0045>) Create a new folder called “image” within the new image ID folder. (example: <ftproot>/linux/<S2ST0045>/image/) Add the new image file to the new "image" folder. On the DHCP server, add a new scope option 180 called FTP_FORCE_OPTION with a value of TRUE.

  • Page 74: Configuring A Network Environment

    Configuring a Network Environment Set up an FTP server in Windows Server 2003. Because FTP depends on Microsoft Internet Information Services (IIS), IIS and the FTP service must be installed on the computer. To install IIS and the FTP Service: Install Internet Information Services and the FTP service: Click Start >...
  • Page 75 Click OK. Quit Internet Information Services Manager or close the IIS snap-in. Establishing FTP server on Linux. NOTE: Please follow the FTP server package guidelines for more details. General guidelines for Linux FTP Servers: Enable FTP Service by adding the following line into /etc/inetd.conf: ftp stream tcp nowait root /usr/bin/tcpd in.proftpd Verify that ftp entry is present in the /etc/services.
  • Page 76 Configure a DHCP server: Assign four scope-based options and set their values to match the configuration of the FTP server configured in Step 1. For example: ● FTP Server IP Address: 161 = 10.0.0.2 ● FTP Server Path: 162 = / ●...
  • Page 77 On the Action menu, click Set Predefined Options. In Predefined Options and Values, click Add. In Option Type, type the required information to define the new option, and then click OK. For example: ◦ In the Name field, type FTP Server IP Address ◦...
  • Page 78 ◦ In the Code field, type ◦ In the Description field, type any description. For example: This is an FTP server for HP-format global profile .xml file and user profile .xml files. Repeat Steps 1 through Step 5. Make sure to select String instead of IP in the Data Type field for: ◦...

  • Page 79: Accessing Global And User Profile .Xml Files Using Domain Authentication

    In the String Value field, type in the FTP Server User Name, e.g., anonymous. 12. Scroll down to select option 185. Select the check box beside that number. In the String Value field, type in the FTP Server User Name, e.g., anonymous. 13.
  • Page 80 See the following window: These DHCP scope option settings can be changed to match with the FTP scope options on the DHCP server if the scope options on the DHCP server are different. ● FTP Server IP Address: 201 ● FTP Server Path: 202 ●...
  • Page 81 ENWW Configuring the Network Environment...

  • Page 82: Support

    Support If you require support for your thin client, contact your region’s HP Technical Support Center. Support contact information is available at the Contact HP link on the HP home page or at http://welcome.hp.com/country/us/en/contact_us.html. Hardware Warranty The hardware warranty is three years limited coverage and is upgradeable through the purchase of an optional HP Care Pack.

  • Page 83: Frequently Asked Questions

    Frequently Asked Questions Question Answer What characters are valid when creating a password? Passwords can contain any character except the following characters: #, \, |, ", and `. These characters should never be used in a password. Why does my system not log off instantly with an RDP When using smartcard in an RDP session, it takes connection? approximately sixty seconds to log off.

  • Page 84: Index

    Index brokers primary 17 About tab 63 configuring 26 RDP 13 add-ons 76 setting 26 secondary 17 adding Connections tab 7 automatic connections 17 connectivity, configuring 32 Capture a Thin Client Full Image to ICA connection 7 custom image requests 76 a USB Drive 47 primary connections 17 Capture Thin Client Settings to USB...
  • Page 85 Stateless 25 hardware settings 55 parallel printer, adding 58 stateless mode options 25 hardware warranty 76 password Stateless usage mode 6 HP SAM 7 administrator 26 support 76 HP ThinConnect 1, 2 user 26 HP ThinConnect, features 2 persistent connection 19 tabs HP ThinState 42 PNAgent 6...
  • Page 86 VMware View 6 VNC 54 volume 28 wake up times 56 wake-up settings, configuring 56 warranty hardware 76 software 76 wireless settings 36 XenDesktop 6 Index ENWW...

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