Troubleshooting Error Messages
Catalog corrupt appears during a backup or when adding a new object.
Normally, if the catalog is corrupted, Data Protector Express automatically repairs it during initialization.
However, the quick check used during initialization may not detect any errors. To repair the Data
Protector Express catalog manually:
1.
Close Data Protector Express.
2.
Stop the Data Protector Express service:
a. Open a Command Prompt window.
b. Change to the Data Protector Express directory:
C:\Program Files\HP\Data Protector Express
c.
Type the following command at the Command Prompt:
dpwinsvc -x
This command stops the Data Protector Express service on the local machine.
3.
Edit the dpconfig.ini file in the Data Protector Express directory (C:\Program Files\HP\Data
Protector Express\config by default) on theBackup Server by default) on the.
4.
In the [configuration] section, add the following line:
repairDatabase=Yes
The configuration section should now look like this:
[configuration]
lastUser=admin
lastDomain=My Domain
nodeGuid={00001001-421F132A-0003F771-FFE580D7}
databaseServerAddress=localhost
isDatabaseServer=Yes
databaseServerName=My Domain
disableNetwork=No
remoteAdmin=No
repairDatabase=Yes
5.
Save and close this file.
6.
Open Data Protector Express.
CAUTION:
Do not restart the service. The catalog repair will run automatically. After the repair have completed,
the Logon screen will appear.
7.
Restart the Data Protector Express service:
a. Open a Command Prompt window.
b. Change to the Data Protector Express directory:
C:\Program Files\HP\Data Protector Express
User's Guide and Technical Reference
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