Page 1 Data Protector Express User’s Guide and Technical Reference BB116-90089 Part number: *BB1 16–90089* First edition: September 2008...
Page 2 © Copyright 1999, 2008 Hewlett-Packard Development Company, L.P. Under copyright laws, the contents of this document may not be copied, photocopied, reproduced, translated or reduced to any electronic medium or machine-readable form, in whole or in part, without prior written consent of Hewlett-Packard Limited. All rights reserved.
Page 3: Table Of Contents
Contents Before you begin ......17 Intended audience ........Editions .
Page 4 Opening property pages ......Missing features ........Customizing the main Data Protector Express window .
Page 5 Settings for NetWare ........Settings for Windows ........Encryption/Compression .
Page 6 Restoring versions and selection ﬁlters ......Restoring Files with New Names and Locations ..... . . Restoring a ﬁle with a new name .
Page 7 Unscheduled job settings and permissions ..... . . Status property page ........Job status messages .
Page 8 Create full backup ........Create bootable media ....... . . Troubleshooting disaster recovery backups .
Page 9 Conﬁguring the Microsoft SQL Server ......Notes for Backup Jobs with Microsoft SQL Server ..... . Microsoft SQL Server Databases and the backup mode .
Page 10 Figures 1 Basic Architecture ....... . 2 Administrator Window ......3 Backup wizards .
Page 11 36 Restore log list ....... . . 37 Restore log window ....... 38 Login Window .
Page 12: Command Execution Example
75 Advanced options for backup job ......76 Encryption/Compression ......77 Software strength .
Page 13 1 13 Creating Media Jobs with Wizards ......1 14 Edit menu ........1 15 Home, Admin and Everyone folders .
Page 14 152 Types of permission ....... 153 Granting permissions to others ......154 Restricting user permissions window .
Page 15 Tables 1 Document conventions ......2 Keyboard shortcuts ....... 3 Icon viewing status .
Page 17: Before You Begin
Before you begin In this chapter • Related documentation • Editions • Document conventions and symbols • Release notes • Online Help • Screen Shots • HP technical support The Data Protector Express User and Reference Guide.pdf provides all of the information necessary to effectively implement and use all of the advanced features found in Data Protector Express.
Page 18: Document Conventions And Symbols
NOTE: The Data Protector Express CD-ROM is included with Data Protector Express Backup Server, Data Protector Express for Microsoft Small Business Server and Data Protector Express Single Server Edition. It is not received when options are added to Data Protector Express or Data Protector Express for Microsoft Small Business Server.
Page 19: Release Notes
CAUTION: Indicates that failure to follow directions could result in damage to equipment or data. IMPORTANT: Provides clarifying information or speciﬁc instructions. NOTE: Provides additional information. TIP: Provides helpful hints and shortcuts. Release notes Release notes are included with every release and service pack. Before using Data Protector Express, please read the release notes for additional information.
Page 20 • Technical support registration number (if applicable) • Product serial numbers • Error messages • Operating system type and revision level • Detailed questions Before you begin...
Page 21: Overview
1 Overview In this chapter • Concepts • Architecture • User Interface • Jobs Concepts In this chapter • Backup • Restore • Disaster recovery A backup and recovery system is an integral part of a company’s data security. The ability to back up and restore data quickly and efﬁciently can mean the difference between survival and failure.
Page 22: Restore
Restore A restore is the process of copying data from backup media to its original location or to a new location in the event that the original location is damaged or unavailable. Restore operations can also retrieve data to a ﬁle or folder other than the original one. For a tutorial on performing a simple backup and restore, see Your First Backup and Restore.
Page 23: Basic Architecture
Figure 1 Basic Architecture • Storage Domain— A Storage Domain is a collection of computers and backup devices that is managed together as a group. A Storage Domain can encompass an entire company or each department could be a separate domain, even though they are all on the same network. All resources in a Storage Domain can be accessed by all members of the Storage Domain and centrally managed from a single Data Protector Express interface.
Page 24: User Interface
• jobs — backup, restore, media, etc. • backup devices • media • tracking of backed up ﬁles and versions and the media they are stored on • security permissions • job status • recent logs The catalog does not have to reside on the Backup Server machine, but it often does. •...
Page 25: Administrator Window
Figure 2 Administrator Window The Administrator window contains the following panes ... Menu bar — The menu bar is located at the top of the screen and contains several menus that group together similar commands. To invoke a command from a menu, open the menu and then select a command.
Page 26: The Quick Access Taskbar Icon
shortcuts to commands or tasks related to the current task. Tasks and information are organized together into different panes. Tool bar — The tool bar contains several command buttons related to the task and information panes (3) and the detail area (5), including Home, Back, Forward, Up, and Folders. These buttons work similar to those for a browser or Windows Explorer.
Page 27 • Recover from a disaster For more information, see Backup Jobs, Restore and Verify Jobs, Media Jobs, or Disaster Recovery. User’s Guide and Technical Reference...
Page 28 Overview...
Page 29: Your First Backup And Restore
2 Your First Backup and Restore In this section • Log in to the Administrator • A Simple, Immediate Backup • Restore to a Different Location This sections is a tutorial to lead you through a simple backup and restore to tape. Log in to the Administrator Run the Data Protector Express Administrator.
Page 30: Backup Wizards
Figure 3 Backup wizards Double click Backup Speciﬁc in the Detail Area. Figure 4 Backup speciﬁc At the Welcome prompt give the backup job a name, such as “My First Backup” and click Next. The job name is simply a friendly name used to identify each job. Your First Backup and Restore...
Page 31: Backup Welcome
Figure 5 Backup welcome Now you are ready to select folders and ﬁles for backup. If necessary, open Folders in the Detail Area (by clicking on the Folders icon in the Tool bar) and navigate down the network, machine and ﬁle system to locate the ﬁles that you wish to back up, for example the Administrator folder.
Page 32: Backup Files
Figure 6 Backup ﬁles TIP: Look at the Tasks and Information pane. Notice how the Steps section shows all the steps in this wizard and highlights your current position. The Steps section is for information only. You use the Next and Back buttons on each page for navigation through the wizard. Figure 7 Backup steps Now you need to select your device for backup.
Page 33: Device Selection
Figure 9 Device selection NOTE: Once you have used a device in a backup job, that device will appear in the Devices list for future jobs, even if it is no longer online. This allows you to later create additional jobs for a USB device even if it has been unplugged.
Page 34: Backup Job Options
Figure 10 Backup job options 1 1. Click Next to move to the Encryption/Compression step. In the Encryption settings, select Off. If your business requires you to use encryption, this screen allows you to set the required encryption types and levels. For more information, see Encryption for Backup Jobs.
Page 35: Backup Encryption
Figure 1 1 Backup encryption Click Next to move to the Schedule Job step. Ensure the Schedule type is Run now. IMPORTANT: Before you start the job, be sure all ﬁles to be included in the backup are closed. If any of the selected ﬁles are open during the backup job, they will be skipped and not backed up.
Page 36: Backup Schedule
Figure 12 Backup schedule Click Finish to complete the backup job conﬁguration and to run it immediately. Click Yes at the prompt to see the new job (command) in your Home folder. Figure 13 New command If you have installed the Quick Access Control, hold the cursor over the Data Protector Express icon in the Windows System tray, normally in the bottom right corner of your screen.
Page 37: Backup Run Details
NOTE: You can also view job status by clicking Job Status in the Favorites desk bar, selecting the name of your ﬁrst backup job and looking at the Details pane. Figure 15 Backup run details For more detailed information click on Status in the Commands pane. Look at the information in the Status page of the job.
Page 38: Backup Status
Figure 16 Backup status Watch the backup job until it completes. At that point, a job summary will be displayed. Your First Backup and Restore...
Page 39: Backup Status Complete
Figure 17 Backup status complete Click OK to close the Status dialog of your backup job. It is also good practice to check the logs and ensure that there were no problems. Click Recent Logs in the Favorites desk bar. The job that has run most recently is at the top of the list, but you can sort on any column by clicking the heading.
Page 40: Backup Log Window
Figure 19 Backup log window You have now created and run your ﬁrst tape backup job. Once you have created your backup (or any) job, it can be quickly and easily located again in your Home folder. Before you start the job, be sure all ﬁles to be included in the backup are closed. Then select the job and either right-click and select Run from the drop-down menu or click Run in the Commands pane.
Page 41: Restore To A Different Location
Figure 20 Backup context menu NOTE: With the settings in this tutorial, this job will overwrite the media when you run it again. If you do not wish this to happen, you need to select a Write Mode of Append to all media in Job Options. Restore to a Different Location We will do a simple restore of selected ﬁles from the backup media we created in the previous step.
Page 42: Restore Speciﬁc
Figure 22 Restore speciﬁc At the Welcome prompt give the restore job a name, such as “My First Restore” and click Next to move to the Select Files step. Now you are ready to select folders and ﬁles for restore. If necessary, open the Folders pane in the Detail Area (by clicking on the Folders icon in the Tool bar) and navigate down the network, machine and ﬁling system to locate the ﬁles that you included in your ﬁrst backup, for example the Data Protector Express Software folder.
Page 43: Create A New Folder
Figure 25 Create a new folder Select the new folder as the destination for the move operation and click OK. Figure 26 Restore to new folder Your new folder is now visible under the C: drive. Expand the folder to see how the ﬁles will be visible after the restore job is ﬁnished.
Page 44: Select Files To Restore
Figure 27 Select ﬁles to restore Now you need to select your backup device and media from which to restore your ﬁles. Click Next to move to the Device Options step. Figure 28 Device options 1 1. Select the backup device by clicking on the checkbox. You can click on the + to the left of a device type (e.g., Tape Devices) to display all available devices of that type.
Page 45: Select Device
Figure 29 Select device NOTE: Once you have used a device in a job, that device will appear in the Devices list for future jobs, even if it is no longer online. This allows you to later create additional jobs for a USB device even if it has been unplugged.
Page 46: Restore Schedule
Figure 31 Restore schedule Click Finish to complete and run the restore job. Click Yes at the prompt to see the new job (command) in your Home folder. Figure 32 New command Hold the cursor over the Data Protector Express Software icon in the Quick Access Tray, normally located in the bottom right-hand corner of your main window.
Page 47: Restore Details
Figure 34 Restore details For more detailed information, click on Status in the Commands pane. Look at the information in the Status page of the job. User’s Guide and Technical Reference...
Page 48: Restore Status
Figure 35 Restore status Watch for the job to complete, then click OK to close the Status dialog of your restore job NOTE: You can also view job status by clicking Job Status in the Favorites desk bar, selecting the name of your ﬁrst restore job and looking at the Details pane.
Page 49: Restore Log List
Figure 36 Restore log list NOTE: Alert If you see a ﬂashing in the Status bar at the bottom of the window, you should check what is causing this by clicking on it. Select the log entry for the restore job and double-click to open it. Scroll through the log to check that everything is OK.
Page 50: Restore Log Window
Figure 37 Restore log window You have now created and run your ﬁrst restore job. Your First Backup and Restore...
Page 51: Administering Backup
3 Administering Backup The entire Storage Domain can be managed and monitored centrally. The Administrator is the primary interface for administering the Storage Domain. On Windows, you can also install a Quick Access program that displays an icon in the system taskbar and gives you a quicker way to perform the most common administrative operations.
Page 52: Login Window
NOTE: If you are running Red Hat Enterprise Linux 4, you may see an error message such as libstdc++.so.5 could not be found when you start Data Protector Express. This is because the C++ library version that the application was built with is not present on these systems, and the latest version “libstdc++.so.6” is not backwards compatible.
Page 53: Selecting A Storage Domain
password. Logging on with an expired password is called a grace logon. Your Data Protector Express administrator will determine how many grace logons you are allowed. When your password has expired and you have used all of your grace logons, Data Protector Express will ask you to change your password when you log on.
Page 54: Alternate Proﬁles And The Support Proﬁle
Figure 39 User Password Type in your old password and then your new password. Conﬁrm your new password and then click OK. When selecting a password, remember that some passwords are notoriously easy to break. For example, because many people use their birth date or the name of their spouse, these are not good choices for passwords.
Page 55: Menu Bar
To log on again, choose Logout from the File menu. You will be presented with the Data Protector Express Login window and asked to log on again. Data Protector Express will continue to run scheduled jobs even when no one is logged on as long as the Data Protector Express service is installed and running.
Page 56: Desk Bar
Figure 41 Menu Bar To invoke a command from a menu, open the menu and then select a command. The available menus are File, Edit, View, Window, and Help. For example, to locate and update your Data Protector Express license, select Licenses from the Help menu. Commands on these menus are often related to the current active object in the object detail area.
Page 57: Desk Bar
Figure 42 Desk bar Data Protector Express provides two desk bars that organize similar sets of tasks and commands ... Favorites and Administration. For information about creating a custom desk bar, see Creating a custom desk bar. The Favorites desk bar The Favorites desk bar contains the functions you commonly use to create and monitor jobs.
Page 58: Tool Bar
Alerts The Alerts view displays a list of generated alerts. You can view details on any alert displayed in this view. Data Protector Express jobs can generate alerts when jobs run, e.g., if media is required to be inserted in a backup device. Other alerts are related to licensing. Most licensing alerts are evaluation reminders.
Page 59: Task And Information Panes
• The Home button takes you quickly to your Home folder which contains all jobs that you have deﬁned and all media that is used by your jobs. • The Views button lets you change how objects are displayed in the object detail area (Tiles, Icons, List or Details).
Page 60: Status Bar
Figure 45 Detail viewing area When working with objects presented in the object detail area, keep the following in mind: • The hierarchical tree view displays folders, computers, and other devices that contain more ﬁles or folders. If an entry in the tree does not contain other ﬁles or folders, it is displayed only in the main detail area of the screen.
Page 61: Working With Objects In The Data Protector Express Window
For example, Data Protector Express might not be able to locate a backup device you speciﬁed for a job and will send a message to the Alert window to notify you of the problem. When you click on the Alert button, Data Protector Express displays the Alert window so you can view any pending alerts.
Page 62: Shortcut Menus
Table 2 Keyboard shortcuts This key will move the active or highlighted area to a different area of the window. PLUS SIGN (+) or RIGHT These keys expand the tree in the tree view area. ARROW MINUS SIGN(-) or LEFT These keys collapse the tree in the tree view area.
Page 63: Opening Property Pages
Figure 49 Property pages Opening property pages You display the property page of an object in one of several ways: • Select the object with the mouse or keyboard, and then click Properties on the Command task pane. • Right-click the object to display a shortcut menu, then select Properties. •...
Page 64: Customizing The Main Data Protector Express Window
• The option is not available in the edition of Data Protector Express you have installed. • An error occurred when starting Data Protector Express. Review the alerts to see if an option failed to start properly when you started the application. Customizing the main Data Protector Express window Several elements of the main Data Protector Express window can be rearranged or their appearance modiﬁed.
Page 65: Preferences Page
Figure 50 Preferences page Disable visual animations Check this option to enable or disable visual animations in Data Protector Express. Visual animations are used to notify you when a matter requires your attention. For example, if visual animations are enabled, an alert will ﬂash in the lower right corner of the Status bar when Data Protector Express has a message for you to review.
Page 66: Creating A Custom Desk Bar
Color palette Sets the color scheme for the Data Protector Express user interface. As you select a color the sample screen shows the results. Creating a custom desk bar A desk bar groups together similar objects and commands. You can create a custom desk bar and add jobs and tasks to it that you perform frequently or that you want to ﬁnd easily.
Page 67: Customizing Proﬁles
Click Apply or OK to save your changes. Customizing proﬁles You can customize your proﬁle in Data Protector Express so that it contains only those settings and features that you want to see when you run Data Protector Express. When you customize your proﬁle, you enable any menu, view, job, or task that you want to see and you disable any menu, view, job, or task that you do not want to see.
Page 68: Viewing Data Protector Express Status
Figure 51 Quick Access icon For the Quick Access application to access Data Protector Express information, the Data Protector Express service must be running. Viewing Data Protector Express status The appearance of the Quick Access icon changes to indicate the state of Data Protector Express, thus providing continuous feedback.
Page 69: Jobs
Figure 53 Quick Access menu Jobs Click the Jobs menu item to create a new job or to view a list of the jobs that you have currently deﬁned. If there are more jobs that aren’t displayed, More is displayed below the list. Click More to open your Home folder, which contains the jobs and folders that you have deﬁned.
Page 70: Media
Monitoring jobs For each job that you select, you can: • View and change the job’s properties • View the job’s status • Run, pause, or stop the job, depending on the job’s status Figure 55 Monitoring jobs Media Click the Media menu item to create jobs to manage media within Data Protector Express. Figure 56 Media menu You can create the following types of jobs: Administering Backup...
Page 71: Open Alerts Window
Table 5 Media menu Choice Description Create a job to read the media and create catalog entries for Import Media each object on the media. You must run this job before running a restore job if and only if objects are not in the catalog. Create a job to erase the physical media and remove object Erase Media instances from the catalog.
Page 72: Logs
Figure 58 Alerts page Select a particular alert to get the details about it. Logs Select the Logs menu item to view a list of recent logs. If there are more logs that aren’t displayed, the More menu item is displayed below the list. Click More or the Open Logs Window menu item to view all logs. In the Settings window, you can set the maximum number of logs that you see in the list.
Page 73: Logs Menu
Figure 59 Logs menu The logs in the list can be from multiple jobs. To view the logs for a speciﬁc job, go to the Data Protector Express Administrator, open the job, and select the Logs page. User’s Guide and Technical Reference...
Page 74: Settings
Figure 60 Logs page Select a particular log to get the full details: Settings Click the Settings menu item to change the settings for the Quick Access taskbar icon or for the Data Protector Express service. Administering Backup...
Page 75: Settings Menu
Figure 61 Settings menu Login information Use the Hostname ﬁeld to change the Backup Server to use. Enter the hostname or IP address of the server. Use the User name and Password ﬁelds to log in under a different user name. Icon appearance Deselect the states for which you do not want the Quick Access icon to change.
Page 76: Open Administrator
Figure 62 Service settings Open Administrator Click the Open Administrator menu item to open the main Data Protector Express Administrator window using the logon information from the Quick Access application. Logout Click the Logout menu item to log out from the Quick Access application. The application will disconnect from Data Protector Express.
Page 77: Netware And The Data Protector Express Agent
CAUTION: Changing the Startup type for the Data Protector Express service to Manual or Disabled means that other machines will not have access to this machine to perform backups unless Data Protector Express is actually running. This means that ﬁles on this machine will not be backed up during routine backups for this machine.
Page 78: Linux And The Data Protector Express Daemon
Stopping the Data Protector Express Agent To manually stop the Data Protector Express agent Use Alt+Esc to display the Data Protector Express Agent screen. Press Esc. When the Exit Data Protector Express message appears, select Yes and press Enter. Linux and the Data Protector Express Daemon On Linux platforms, the Data Protector Express service, or daemon, is designed to run automatically each time the system is restarted.
Page 79: Backup Jobs
4 Backup Jobs Backup jobs copy selected ﬁles from user PCs and servers to various storage media, such as tapes, writable CD or DVD media, or virtual media. These backups can be stored, preserving a copy of the ﬁle for future use. You might create and run a backup job for one of the following reasons: •...
Page 80: Creating Backup Jobs With Wizards
Figure 63 Creating Backup Jobs with Wizards You can choose from one of the following backup job wizards ... Backup Local Machine Use this wizard to back up the contents or a portion of the contents of the local machine, the computer that the Data Protector Express Administrator is running on. Backup all Servers Use this wizard to back up the contents or a portion of the contents of all servers in the Storage Domain.
Page 81: Creating From The Jobs And Media View
a. From the Favorites desk bar, select the Wizards view and then the type of backup or b. From the View menu, select Favorites, then Wizards, and then the type of backup. The wizard will present you with a sequence of pages. On each page, choose the options you want for this backup job and then click the Next button to move to the next page.
Page 82: Creating By Copying Existing Job
The New Job window will be displayed. Select Backup Job from the Choose type pulldown list. Enter a unique name for the new backup job. Click OK. Figure 65 New Job Window Creating by Copying Existing Job Creating a new backup job by copying an existing backup job can be a quick way to creating a job when you want your new job to be like the old job in every way except for a few minor changes.
Page 83: Marking Files
You use the Selection property page of a job to select the ﬁles to be backed up. Data Protector Express provides powerful selection ﬁlters that allow you to select exactly the ﬁles you want and to automatically update your selection when the job is run. First, you select the volumes, folders and ﬁles to be backed up.
Page 84: Marking Files And Folders
Figure 66 Marking ﬁles and folders In general, when selecting ﬁles for backup, especially for jobs designed for disaster protection, begin by selecting containers at the top of the Storage Domain hierarchy. Then deselect containers or ﬁles lower in the hierarchy that you do not need to back up. For example, you could begin by selecting the network icon at the top of the hierarchy.
Page 85: Selection Filters
Selection Filters By default, Data Protector Express backs up all volumes, folders and ﬁles that have been marked for the job. Selection ﬁlters let you identify speciﬁc criteria for excluding one or more of these marked objects. The ﬁlter criteria is applied when the job runs, in effect unmarking any objects that do not meet the criteria.
Page 86: Selection Filter Criteria
Figure 68 Selection Filters Screen Selection Filter Criteria A selection ﬁlter contains multiple criteria. To remain eligible for backup, each marked ﬁle must satisfy all of the speciﬁed criteria. That is, multiple criteria can be considered to be connected by an “and”. For example, say two criteria are speciﬁed: “Created on or after January 1, 2005”...
Page 87: Data Range
Backup Range When a ﬁle is backed up, Data Protector Express stores the backup date in the catalog. This is called the backup date. Each time you back up a ﬁle, Data Protector Express changes the backup date to match this newer backup date. You can view information for all available backup versions ﬁle in the Versions of window.
Page 88: Version Range
To specify a ﬁlter that sorts ﬁles according to their sizes, click on the Browse button next to the Size range ﬁeld and then select the appropriate criteria in the window that appears. Figure 70 Size range Version Range Each time Data Protector Express backs up a ﬁle, it creates a new version of that ﬁle. For example, a ﬁle named Expense Account Reporting Form may have been backed up several times during the previous months and years.
Page 89: Wildcard Type
Table 6 Wildcard type Default Uses the default wildcard format for your operating system. Uses the 1 1-character name format with the eight-character primary name and the three-character extension, for example filename.txt. Macintosh Uses Macintosh native format. Network File System FTAM File Transfer Access and Management Uses the 256-character name format with a long primary name and an extension...
Page 90: Backing Up Changed Files Only
Allow Parents When this option is checked, Data Protector Express backs up the directory information for the parent along with the ﬁle. This option must be checked in order for folders and other directory data to be backed up. When this option is not checked, Data Protector Express will not back up any parent information for any ﬁle backed up.
Page 91 You must use the Data Protector Express Administrator, rather than the Data Protector Express service, to back up mapped drives because mapped drives in Windows are related to a speciﬁc user. That is, different users can have the same drive letter mapped differently. The Data Protector Express service must be stopped for the backup of ﬁles on mapped drives to work properly.
Page 92 Backup Jobs...
Page 93: Device To Be Used
Figure 72 Device/Media page Device to be used Select which tape drive or other removable media device Data Protector Express will use to run the backup job. By default, Data Protector Express sets this setting to the network container. When running the job, Data Protector Express will use whatever device it ﬁnds on the network.
Page 94: New Media Location
Auto format all media Instructs Data Protector Express to automatically format all of the media inserted into the tape drive which require formatting. With this setting selected, Data Protector Express will automatically format all new or blank media and all unrecognized media. New media location Speciﬁes the folder in which Data Protector Express will store any new media created while the job is run.
Page 95: Media Options Automatically Updated
Media options automatically updated Some settings shown on the Device/Media page are automatically updated as a job runs. These updated settings fall into two categories: (1) settings that are updated automatically when Data Protector Express runs a scheduled automatic media rotation job (default or custom), but speciﬁed manually in unscheduled and manual media rotation jobs;...
Page 96: Backup Modes
Figure 73 Backup job options The following section describes each option setting and some of the possible ways each might be used. Backup Modes Backup mode The Backup mode is either Full, Incremental, Differential or Copy. For scheduled automatic rotation jobs, Data Protector Express uses the backup mode for each backup set as indicated on the Schedule page;...
Page 97: Auto Verify Mode
Incremental This setting instructs Data Protector Express to back up all selected ﬁles that have changed since the last backup. For each ﬁle, Data Protector Express resets the incremental bit in the catalog and the archive bit on disk. Copy This setting instructs Data Protector Express to back up all selected ﬁles, but it has no effect on any future scheduled job.
Page 98: Span Mode
if you have a set of media with old data you no longer need. By selecting this option, Data Protector Express preserves your most recent data on the ﬁrst media, but overwrites older, unneeded media. Overwrite all media This setting instructs Data Protector Express to overwrite all media. All data on media that is overwritten is lost.
Page 99: Backup Log Options
Figure 74 Backup log options Data Protector Express keeps a log of which ﬁles are backed up while running a job. To see which ﬁles were successfully backed up after a job is run, you can view or print the log, e-mail it automatically to a designated e-mail address, or save the log and view it later.
Page 100: Backup Options Automatically Updated
Plain Text Choose this ﬁle type to save the log ﬁles in a format that can be read by any text editor. Data Protector Express lets you select a ﬁle in which to store the job logs. Click the Log will be saved Browse button to select a ﬁle.
Page 101: Settings For All Platforms
Figure 75 Advanced options for backup job NOTE: backup restore These options are applicable to both jobs. Both job types can ﬁlter out certain data, such as security information. However, restore jobs cannot data that was not originally stored on the media.
Page 102: Settings For Netware
Update DR information on selected machine Check this option to generate DR system information for the selected machine. Native data streams format Different network software transmit data across the network to Data Protector Express in different formats. In particular, Windows, NetWare, and Linux use different data stream formats.
Page 103: Settings For Windows
Extended Attributes When this option is checked, Data Protector Express includes the extended attributes for objects on PC desktops or servers running operating systems that use extended attributes. Since many operating systems use extended attributes, this option can affect backups from servers and PC desktops running different operating systems.
Page 104: Cryptographic Algorithms
If your business requires you to use encryption, Data Protector Express allows you to set the required encryption types and levels. This chapter contains important information about data encryption. Installation The Data Protector Express encryption service is installed automatically with the software. Each implemented encryption algorithm is delivered as a separate module that is treated exactly as other agents and drivers in the product.
Page 105: General Use
Once a media is deleted or exported from the Data Protector Express catalog the passphrase is also deleted. There are two main instances when the user needs to know the passphrase: • When importing the media to another machine or another instance of Data Protector Express •...
Page 106: Software Strength
Automatic This selection will use hardware encryption, if it is available from the device; otherwise, software encryption will be used Software Software encryption will be used. When Software is selected, the user can choose the strength of software encryption Hardware Hardware encryption will be used, if the device supports it.
Page 107: Compression
Figure 78 Media properties Media Import When media is imported into a Data Protector Express catalog, the user is prompted to enter the passphrase. If a hint was supplied when encryption was enabled, it will also be displayed. Data Protector Express checks the passphrase entered, if it is correct, imports the media and stores the passphrase in its catalog.
Page 108: Pre Execution Commands
Pre Execution Commands The pre execution tab on jobs controls the command to be executed before the job is run, either on multiple hosts, or just the Backup Server. In addition there are options to control whether the job should stop, or whether the job should continue based on the outcome of the command.
Page 109: Post Execution Commands
• Do not stop job if the following error code range is returned: When checked, a range of error codes must be speciﬁed which are treated as warnings. If the return code is zero or is within the speciﬁed range, the job continues. However, if the return code is non-zero and outside of the speciﬁed range, the job to be stopped.
Page 110: Command Macros
macro syntax is also supported in this ﬁeld, for many different uses. See Command Macros more information. • Number of minutes to wait for command completion: This value in minutes speciﬁes how long the application should wait for the command to return. By default, it is set to Forever, meaning the application will wait for as long as possible for the command to complete.
Page 111 : The null macro, used to expand $$ to $. That is, the “escape” for a dollar sign is two dollar signs together. os: Three letter os preﬁxed (win/net/lin etc.) osproc: Processor preﬁx of the operating system (x86/x86_64) buildproc: Processor preﬁx of the product (x86/x86_64) mfg: Manufacturer name mfgDir: Manufacturer directory name mfgshort: Short version of the manufacturers name...
Page 112 pathScripts: Path to scripts directory pathVirtualDevices: Path to virtual device directory pathInstallFrom: Only used during installation, speciﬁes the installation source directory pathInstallTo: Only used during installation, speciﬁes the destination installation directory pathOsProﬁles: Directory where the operating system user home folders reside (c:\documents and settings) time: Current time date: Current date...
Page 113: Barcode Filter
Figure 81 Example of Failed Command Execution Barcode Filter Many tape libraries support the use of barcodes to identify media. Each piece of physical media has a unique barcode that the tape library can read. The Barcode Filter page allows you to deﬁne barcode ﬁlters for a job. The ﬁlter rules may be set for the whole domain and will be applied automatically to all jobs.
Page 114: Filter Rules
Figure 82 Barcode Filters for Job All options will be grayed out initially. Deselect Inherit settings from domain if you want to create job-speciﬁc ﬁlters. Click Add to create a new ﬁlter. There are three types of ﬁlter rules, which are described below. Filter rules There are three ways of assigning barcode ﬁlters.
Page 115 Figure 83 Add Individual Barcode • Add a range of barcodes: This ﬁlter allows you to specify a range of volume identiﬁers and media identiﬁers to include. (Any media without a barcode or outside of the speciﬁed range will be excluded.) The following example would include LTO-3 (L3) media that fall within the volume range 791000 to 791044.
Page 116 Figure 84 Add Range of Barcodes • Add barcodes from media present in the library: This ﬁlter displays a list of all libraries and their elements. Select the required barcodes from the list and click either the Exclude or the Include button, as appropriate.
Page 117: Copy Policy
Figure 85 Add Barcode from Media Copy Policy The copy policy is a feature of the D2Any2Any option that allows automatic creation, conﬁguration, and scheduling of copy jobs for media created by a backup job. When used with a rotation, this provides great ﬂexibility for extending duplication of media for a wide variety of use cases, such as copying a weekly backup to tape for off site storage.
Page 118: Copy Policy
Click Enable copy after backup on the Copy Policy page. There are two sections to this page: • The Copy policy summary that contains the settings that deﬁne the copy policy • The Assign policy that determines the media to which the copy policy will be assigned. If a rotation schedule has been created for the backup job, the most frequent job to which the copy policy can be assigned is the daily rotation.
Page 119: To Deﬁne A Copy Policy
Figure 87 Copy Policy With No Schedule To Deﬁne a Copy Policy Click on the Deﬁne policy button on the Copy Policy page to display the Deﬁne Copy Policy page. This page contains a number of tabs that allow you to set the parameters for the copy policy. General Tab The General tab deﬁnes the format and rename options for the target copy media and the delay options for the copy job.
Page 120: Copy Policy General Tab
Figure 88 Copy Policy General Tab Target Device Tab The Target Device tab allows you to select a device for the copy job. Select either the Device View or the Network View to make your selection. A warning message is displayed, when the changes are applied, if the device is also being used for the backup job.
Page 121: Copy Policy Target Device Tab
Figure 89 Copy Policy Target Device Tab Encryption/Compression Tab By default, encryption and compression settings are inherited from the backup job. Both may be edited for the Copy job on the Encryption/Compression tab. For example, you may have disabled encryption for the backup job because media would never leave the backup device but wish to enable it for the copy job because media will be taken offsite.
Page 122: Copy Policy Encryption/Compression Tab
Figure 90 Copy Policy Encryption/Compression Tab Barcode Filter Tab Barcode ﬁlter settings are inherited from the backup job, but may be edited for the copy job on the Barcode Filter tab. Backup Jobs...
Page 123: To Assign A Copy Policy To Instances Of A Backup Job
Figure 91 Copy Policy Barcode Filter Tab When you deselect Inherit settings from backup job a prompt is displayed that allows you to copy the backup jobs barcode ﬁlters and then edit them, as required. Note also the check box underneath the ﬁlter lists. This is initially grayed out, but if you deselect Inherit settings from backup job, you can edit this check box.
Page 124: Running A Copy Job And The Resulting Folder Structure
In the following example, we have created a Simple-6 schedule that creates six backup sets. We do not wish to copy the daily backups but we wish to copy the weekly and monthly backups. We will create a single copy set for each backup set. The copy will start 2 minutes after the associated backup has completed and will be to an attached tape drive.
Page 125: Job Log With Copy Policy
Figure 93 Job Log With Copy Policy If you also look at the Job Status page, you will see that the original backup job and the copy job are listed separately because they are two jobs. User’s Guide and Technical Reference...
Page 126: Copy Media And Folder Structure
Figure 94 Job Status With Copy This is useful because it allows you to select the copy job, open its Properties page, make amendments to the copy policy and rerun the copy job independently of the backup job. NOTE: Be aware that any changes you make in this way are not applied to the Copy Policy in the original backup job.
Page 127: When Do Rotation Sets Advance
Figure 95 Media Folders for Copy Although rotation sets and copy sets both increment, the way they increment, and under what circumstances they increment is slightly different. When Do Rotation Sets Advance? The next rotation set is calculated when a new rotation type is deﬁned on the backup job. Apart from that, it is calculated at the end of a backup job, only if the job was run by the scheduler or from the Run next schedule command.
Page 128: When Do Copy Sets Advance
Figure 96 Run Commands If a user runs the job manually from the Run command, the current rotation conﬁguration of the job is used, and the rotation set is not advanced. If a scheduled job fails to run properly for some reason, such as the devices were ofﬂine at the time, the job is left in the Current Rotation Set, and the user has the option of running it again manually.
Page 129: Scheduling
Figure 97 Status for Failed Copy Job The error is logged in the copy policy section. In our example, the copy has failed because the target tape drive was ofﬂine. There are a number of reasons why copy job may fail. •...
Page 130: Choosing A Backup Schedule
Choosing a Backup Schedule Data Protector Express lets you set up jobs that run automatically on regular schedules—at a certain minute in the hour every hour, daily, weekly, monthly, and yearly. You can also set up a job that you run manually once, immediately, or at a speciﬁed time.
Page 131: Run-Once Backup Jobs
As you review the following sections, keep these questions in mind to help you determine which backup job schedule to select for any particular job. Run-once backup jobs Some jobs may run once or only occasionally. You have four choices for jobs that do not need to run automatically on a regular schedule: Not scheduled, Run now, Run on speciﬁc day, and Run on selected days.
Page 132: Schedule Types
Modifying a custom schedule Select the Schedule property page of a job. Select Run repeatedly as the Schedule type. Select the start time and date of the job. This indicates when the schedule, as a whole, should start. The ﬁrst scheduled event will start at this time. Select Custom rotation as the Rotation type.
Page 133: Tips On Scheduled Backup Jobs
NOTE: Jobs run automatically so long as the Data Protector Express service is running or Data Protector Express is open. Tips on Scheduled Backup Jobs This section provides useful tips for running scheduled jobs. Scheduling a run-once backup job Turn off all the dates on the Manual schedule except the desired date. When you want to run a job only once, you should set the Schedule Type ﬁeld on the Schedule page to Not scheduled.
Page 134 If your backup device supports automatic eject, you can conﬁgure the job to eject the media after the job ﬁnishes. Click Advanced Options. When the Advanced Options dialog box appears, select Auto eject and click OK. Click the Encryption/Compression page at this time you have the option to enable encryption/compression.
Page 135: Running A Failed Rotation Job Again
Click the Delete button under the Media pane and click OK. Click Add. k. Click the Browse button next to New media location. Browse to Home\Admin Folder\Monday and click OK. m. Click the Schedule page. n. Select Run on speciﬁc day. o.
Page 136: An Example Media Rotation
• Media Rotation and Scheduled Backup Jobs Backup jobs performed for disaster protection are often run daily. Ensuring that you have all the ﬁles you need to restore your system often involves creating and maintaining one or more sets of media (such as tape cartridges) for use during a recovery.
Page 137: Selecting A Rotation Type
Fixed Rotation Types Not ﬁxed Media sets are named for the interval that has been run. They follow the form [Interval ] Set [ number ]. For example, the ﬁrst time an hourly backup job runs, the name of the media set will be “Hourly Set 1.” Other examples are “Daily Set 1,”...
Page 138 For more information, see Comparing rotation types. TIP: To facilitate disaster recovery operations, Data Protector Express provides an optional disaster recovery agent. Access to historical ﬁles Rotation types vary according to how much access to historical ﬁles they provide. Historical ﬁles provide a record of the data stored on the computer or network at particular times such as the end of the week or the end of the month.
Page 139: Comparing Rotation Types
Deciding how frequently to overwrite media Data Protector Express overwrites media in two ways: by overwriting the oldest media in a rotation type, and by overwriting media on a ﬁxed schedule based on the day of the week, month, or year. How long you retain media depends on your business needs.
Page 140 Previous 8 days 1 day 8 daily backups Previous 8 weeks 1 week 8 weekly backups GFS-25 rotation Previous 7 months 1 month 7 monthly backups 2 yearly backups Previous 2 years 1 year Previous 6 days 1 day 6 daily backups Previous 6 weeks 1 week 6 weekly backups...
Page 141: Media Rotation And Scheduled Backup Jobs
Previous ﬁve business days per set. The number of Custom rotation sets is the speciﬁed number 5 daily backups per — Fixed by week 1 day or the number of weeks weekly set of month in a month, whichever is smaller.
Page 142: Next Rotation Set
NOTE: You can create a backup job to run as frequently as every minute or as rarely as once a year. To best protect your data, select every day of the week in which new and important data is generated (i.e., every business day).
Page 143: Modifying Rotation Types
If you have created a copy policy as part of the backup job, the copy sets are also listed. See Copy Policy for more information about a copy policy. Figure 100 Details of a Scheduled Backup Job Next rotation set: This is the rotation set that the job will use for backup the next time it is scheduled to run, or the next time the Run next schedule option is selected.
Page 144: Modifying Rotation Types
Figure 101 Modifying rotation types You can modify the Interval Settings based on the rotation type. For example, for some reason a Weekly backup job has failed to run when scheduled. It is important that this job be run as soon as possible to retain your full data recovery plan. In the following example, the Weekly backup job that was scheduled to run on Saturday is rescheduled to run on Monday by changing Monday from a Daily backup to a Weekly backup.
Page 145: Managing Backups With Or Without Media Rotation
Changing the tape set count You can change either the length of the full data recovery period or the level of access to historical copies for media rotation plans. By modifying the tape set count, you can lengthen or shorten the period in which full data recovery is available or the period of time for which historical ﬁles are available.
Page 146 before overwriting any media. However, to ensure successful data recovery with incremental jobs, follow these guidelines: Have at least as many incremental media as there are days between full or differential backup jobs. For example, if you run full backup jobs every ﬁve days, have at least four incremental media; if you run full backup jobs every seven days, have at least six incremental media.
Page 147: Restore And Verify Jobs
5 Restore and Verify Jobs Restore jobs copy ﬁles from backup devices to user PCs and servers. You might create and run a restore job when ﬁles on a user PC or server have been lost because of a disk crash, when you need to view a ﬁle that has been archived (backed up onto media and then deleted) or when you need data from a particular historical version of a ﬁle.
Page 148: Restore Job Wizards
Figure 102 Creating Restore Jobs with Wizards Restore job wizards You can choose from one of the following restore job wizards ... Restore Speciﬁc Use this wizard to restore certain ﬁles. This wizard will guide you through the process of locating a version of a particular ﬁle or ﬁles no matter where the ﬁle versions are located.
Page 149: Verify Job Wizards
Verify job wizards You can choose from one of the following verify job wizards ... Verify Media Use this wizard to compare the contents of a particular media with the data that exists on a local user PC or server. This wizard is useful when you need to verify the integrity of the backup data on a speciﬁc backup media.
Page 150: Creating By Copying Existing Job
Figure 103 Jobs and Media View To create a new job from the Jobs and Media view Select Jobs and Media from the Favorites desk bar and open your user folder, e.g., Admin. To store the job in a speciﬁc folder, create or select a folder before you create the job. Your new job will be saved in the selected folder;...
Page 151: Selecting Files
NOTE: Data Protector Express copies all job properties, including job logs, to the new job. Selecting Files In this chapter • Selecting Files to be Restored • Selecting Files to be Veriﬁed • Selecting versions of ﬁles • Restoring Files with New Names and Locations Selecting Files to be Restored You select ﬁles to be restored the same way you select ﬁles to be backed up.
Page 152: Restoring Selected Versions Of Folders
When you select a ﬁle for restoring, Data Protector Express automatically selects the latest version. If you want to select a version other than the latest version of a backed up ﬁle, click the Versions button on the tool bar. This displays the Versions of window. The Available versions list shows all of the versions of the ﬁle and the media on which those versions are stored.
Page 153: Restoring Folders Compared With Restoring Files
NOTE: When you specify a version date for a folder, volume or other container, ﬁles stored in that container are only selected when they have a version date that matches the version date of the container . Many times, ﬁles will not have version dates that match the dates of the containers where they are stored. For example, when you select a version date from an incremental or differential backup job, you must select the latest version available for that container to be sure you recover all of the ﬁles inside that container.
Page 154: Restoring Files To A Different Folder
Figure 107 Restoring a ﬁle with a new name NOTE: only When you rename a version, you are renaming that ﬁle for the purposes of restoring it with this Only the current restore job will assign the new name to that ﬁle particular restore job.
Page 155: Restoring Files To A New Folder
Figure 108 Restoring ﬁles to a different folder You can also restore folders and volumes in new locations. The contents of these containers move with them and are restored, along with the folder or volume, in the new location. NOTE: When you move a version on the Selection page of a restore job, the changes you make are only recorded for that restore job.
Page 156: Device/Media
Enter a name for the folder. Data Protector Express creates the new folder in the speciﬁed location and restores the selected ﬁle or ﬁles to this new folder once you run the job. NOTE: Any new folder you create on the Selection page of the restore job is only created in the current restore job.
Page 157: Device To Be Used
Figure 109 Device/Media page Device to be used Select which tape drive or other removable media device Data Protector Express will use for the restore or verify job. By default, Data Protector Express sets this setting to the network container. When running the job, Data Protector Express will use whatever device it ﬁnds on the network.
Page 158 Figure 1 10 Restore job options Restore ﬁles in use The Restore ﬁles which are in use option tells Data Protector Express what to do when ﬁles to be restored are in use. Select this option to restore the backup copy of the open ﬁle. (On Windows platforms, you can access the restored ﬁle after you restart the computer.) If you select this option, the restored ﬁle will replace your open ﬁle.
Page 159: Advanced Options For Restore Jobs
Advanced options for restore Jobs For restore jobs, you may also specify advanced options. As with backup jobs, advanced options are organized by platform. In addition to the advanced options that are available for backup jobs, the following settings are available for restore jobs. Figure 1 1 1 Advanced options All Platforms Recover databases Check this option to process database transactions when the last incremental restore is...
Page 160: Verify Job Options
NOTE: Data ﬁlters, such as security information and directory attributes, cannot restore data that was not originally backed up to the media. For example, if you did not select Volume restrictions for the backup job, Data Protector Express cannot restore this information because it was never stored on the media. Verify Job Options In general, the options for verify jobs are similar to those for restore jobs.
Page 161: Other Properties
Quick verify This setting instructs Data Protector Express to be certain that every ﬁle backed up onto the media is in readable condition. It does not verify that the data is correct, only that the data stored on the media (incorrect or not) can be read. While selecting this option can save time, it is nonetheless not recommended.
Page 162 Restore and Verify Jobs...
Page 163: Media Jobs
6 Media Jobs Media jobs perform routine tasks on physical or virtual media such as formatting or erasing media, moving media from one storage slot to another in a library, or identifying the contents of the media. A media job is useful when you want to manage the media contained in your backup devices. Creating Media Jobs In this chapter •...
Page 164 Figure 1 13 Creating Media Jobs with Wizards You can choose from one of the following media job wizards ... Format Media Create a job that formats media and assigns a name to it. You might use this wizard to schedule media formatting remotely or after normal business hours or to initialize virtual media.
Page 165: Creating From The Jobs And Media View
Copy Media Create a job that copies the contents of a selected media to another media. You might use this wizard to create redundant copies of media that you can store offsite for safekeeping. Media Content Create a job that determines the contents of the selected media. You might use this wizard to determine which ﬁles or ﬁle versions are available on a piece of media that is unidentiﬁable.
Page 166: Selecting Media
To create a new backup job by copying an existing media job Copy the existing media job you wish to duplicate in one of these ways ... a. Press the ctrl key as you drag the existing job to a new location, then skip to step 4 below. b.
Page 167: Clean Job
The Options page in the Properties of a media job is used to set various parameters for the media job. Each type of media job has different options and some media jobs don’t require any options. You should use the default values unless your particular media job needs require different settings. The following sections describe the options for each type of media job.
Page 168: Identify Job
Identify Job An Identify Job has no options. Import Job Media Security If the media is password protected, you can enter the password in the Media password and Verify password ﬁelds to make it available. Encryption settings If the media is encrypted, you must enter the passphrase in the Encryption passphrase and Verify passphrase ﬁelds.
Page 169: Retention Media Job
Retention Media Job A Retention Media Job has no options. Sort Job Sorting order Set the order of the sort by selecting Ascending or Descending from the Sorting order pulldown list. Sort key Set the key to be sorted by selecting Bar code or Media name from the Sort key pulldown list. Log Options For information on log options, see Log Options for Backup...
Page 170 Media Jobs...
Page 171: Organizing Jobs
7 Organizing Jobs In this chapter • Job Groups • Renaming, deleting, copying and moving jobs • Organizing jobs with folders Job Groups A Job Group is special type of job which is a collection of jobs that will be run together either sequentially or simultaneously.
Page 172: Organizing Jobs With Folders
Figure 1 14 Edit menu To move a job, drag it to a new location. You can also use the Delete key and the Delete command to delete jobs. NOTE: When you run a backup job, Data Protector Express uses its catalog to keep track of the ﬁles you have backed up and the name of the media on which they are stored.
Page 173: Folders And Job Views
Folders and job views Job folders appear only on the Jobs and Media view for the users or groups that access to them and in the Catalog view. That is, a Job folder appears only in the Jobs and Media view (and on the Catalog view) for the person who created the job or for users or groups who have access rights to it.
Page 174: Creating Job Folders
Creating job folders Usually, the best strategy for organizing your personal jobs or the jobs of your group is to create a special folder in which to store them. Managing permissions to these jobs is much easier and quicker if you create a special folder for them.
Page 175 Deleting Folders Deleting folders also deletes their contents, including any other folders or jobs contained in that folder. Before deleting a folder, be certain that you intended to delete all of its contents. CAUTION: Once a folder has been deleted, its contents cannot be recovered. Be certain either that the folder is empty or that you no longer need the contents of the folder before deleting it.
Page 176 Organizing Jobs...
Page 177: Running Jobs
8 Running Jobs Running Jobs In this chapter • Running Scheduled Jobs • Running Unscheduled Jobs • Status property page Data Protector Express will automatically run jobs that are scheduled. You can view jobs scheduled to be run on the Job Status view and you can track the progress of a job as it runs from the job’s Status page or from the Job Status view.
Page 178: Job Status View
Figure 1 17 Job status view These jobs will run automatically if Data Protector Express is open at the scheduled date and time. It is not necessary for a user to be logged on to Data Protector Express for the job to run. Data Protector Express will run scheduled jobs even if the user who created the job has logged out so long as Data Protector Express is still open or the Data Protector Express service is running.
Page 179: Security And Scheduled Jobs
TIP: You can install Data Protector Express as a service on machines running Windows and Linux. On NetWare systems you can install the Data Protector Express agent. When installed as a service or agent, Data Protector Express will start automatically each time the system starts up and run in the background without any user interface.
Page 180: Running A Scheduled Job From The Right-Click Menu
Figure 1 18 Running a scheduled job from the right-click menu • Run: Force a scheduled job to run now. • Pause schedule: This command is available whenever a job is scheduled; it prevents the schedule from proceeding. This option is available at all times; the job does not have to be running. It allows a user to prevent a job from running again, without having to wait for the next schedule to start.
Page 181 Using Run You can “force” scheduled jobs to run prior to their scheduled time by selecting the job and clicking the Run command from the Commands task pane. Alternatively, you can select the job from the job view, right-click and select Run from the shortcut menu. You can also run the job from the Job Status view. Data Protector Express will execute the job immediately.
Page 182: Viewing And Printing Scheduled Job Instructions
Viewing and printing scheduled job instructions Whenever a job is scheduled and placed on the Job Status view, Data Protector Express creates a set of instructions for that job. Included in a job’s instructions is information about which media set must be available to be used and which backup devices it may be inserted into.
Page 183: Running Unscheduled Jobs
Running Unscheduled Jobs If you did not schedule the job, then you must manually instruct Data Protector Express to run the job each time you want it to run. To run the job, select it from the Jobs and Media view and then select the Run command.
Page 184: Job Status Messages
Figure 120 Status property page To change how much information is displayed on the Status page check Display detailed status information. Commands are also available to save, print or e-mail the status log. Job status messages As jobs are run, Data Protector Express displays messages in the Status message box indicating the progress of the job.
Page 185: Monitoring Jobs
NOTE: Many times this message will be accompanied by an alert. You can view any current alerts by clicking the Alert button on the Status bar. Formatting Media If the media is already formatted, Data Protector Express proceeds to the next step. Otherwise, Data Protector Express formats the media according to the Auto format mode setting on the Options page for the job.
Page 186: Job Status View
Job Status View After a job has been scheduled to run, Data Protector Express displays the job and information about it on the Job Status view. Accessible from the Favorites desk bar, you can review the list of jobs to verify that a particular job or task completed as you expected.
Page 187: Viewing Job Logs
You can specify the information Data Protector Express should write to the log on the Options page of the job by clicking the Log options button. The log always includes summary information about the job, which includes useful information about which option settings the job used when it ran. Depending on which Log options setting you select, Data Protector Express will also include information about which ﬁles were successfully or unsuccessfully restored, veriﬁed or backed up.
Page 188: Automatically Printing Job Logs
Automatically printing job logs Data Protector Express provides a convenient method for you to print the job log automatically. This way you don’t have to manually print a copy of each job log. The Printer page appears on the property page of each user in the Security view. You can select a speciﬁc printer, font, print range and number of copies.
Page 189: Audit Logs
NOTE: Enable Audit does not apply to all objects in Data Protector Express. If Enable Audit does not appear on the General property page of the selected object, this setting is not available for that type of object. Figure 123 Audit logs When the audit log has been enabled for an object, a new page appears in the list of property pages, the Audit page.
Page 190: Audit Page
Figure 124 Audit page The audit log shows every action performed on that object. For example, there will be an entry each time the object is backed up or restored. Additionally, the audit log will show the media on which versions of the object are stored. Print Click to print the audit log.
Page 191: Working With Devices
9 Working With Devices In this chapter • Managing Devices • Working With Tape Libraries Managing Devices In this chapter • Backup Concepts • Disk-to-Disk Backups • Disk-to-Disk-to-Any Backups • Creating a Virtual Library • Moving Backups From a Virtual Library •...
Page 192: Disk-To-Disk Backups
improved access to data for both backup and restore. Data Protector Express provides default support for D2D backups through the use of virtual tape libraries, drives, and cartridges. To further enhance backups to disk is the ability to then transfer these backups from the disk location (virtual media) to physical backup media.
Page 193: Moving Backups From A Virtual Library
To complete the conﬁguration select the desired storage folder to use. Select Add to create additional storage folders or select an existing one. A dialog box appears. Use the Browse button to locate a folder on the network that you want to use as a storage folder. You can add a maximum of eight folders.
Page 194 speciﬁc devices. You can select or exclude all tape devices, all virtual libraries, or all CD/DVD devices. This setting is applicable only if the copy policy is set to Copy to device. Delay This setting determines how soon following the completion of a backup job to perform the copy operation.
Page 195 For example, without this capability each backup to the virtual library under the D2Any2Any option would eventually lead to consuming another physical tape cartridge, ultimately consuming all available physical media. Knowing when it is safe to reuse physical media is critical for a cost effective automated disk-to-disk-to-any solution.
Page 196: Devices View And Catalog View
Devices view and Catalog view The ﬁrst time you open Data Protector Express, Data Protector Express recognizes any installed devices — virtual or physical. Data Protector Express provides an intuitive user interface to set up and monitor these devices. From the Devices view you perform physical operations with the backup device, such as creating or conﬁguring a device or erasing, formatting and ejecting media.
Page 197: Devices View
Figure 125 Devices View Any backup device in the current Data Protector Express Storage Domain can be displayed in the object detail area. NOTE: This view displays two separate types of objects: controllers and devices. Controllers are usually the physical adapters in your machine that connect Data Protector Express to your physical devices; devices are the actual physical or virtual devices.
Page 198: Restarting Failed Devices
Restarting failed devices Sometimes you will need to restart a device that has, for some reason, failed to initialize properly. A device may have stopped for any number of reasons, such as a power failure or a connecting cable malfunction. Virtual devices on a network appear disabled if the network connection has failed. When a device is not initialized, it appears with a yellow warning icon.
Page 199: Restoring Data From A Virtual Library
Review the information and then choose one of these commands: a. Click Save to save the ﬁle in one of the supported formats b. Click Print to print the diagnostic information to a printer Click e-mail to e-mail the diagnostic information to the speciﬁed e-mail address. Restoring data from a virtual library To restore data from virtual media you simply create a restore job.
Page 200 and rewound for only short distances, tension differences develop in the tape that cause the tape drive to falsely believe it has reached the end or beginning of the tape. By increasing the tension on the tape, you can sometimes make an otherwise unusable tape operational again. NOTE: If you need to retension tapes regularly to use them, consider servicing your tape drive or replacing your tapes.
Page 201 NOTE: Previous versions of Data Protector Express automatically assigned PASSWORD as the default media password. If you are having trouble importing media created with an earlier version of Data Protector Express, try using PASSWORD when prompted for the media password. Data Protector Express will not perform any other operations while it is importing media.
Page 202: Testing A Library Or A Device
Select the device or library and storage slot from the tree. In the Catalog to Restore ﬁeld, select from the following restore modes. a. Select Any to restore any catalog version stored on the selected media. b. Select Latest to restore only the most recent catalog stored on the selected media. Click Start.
Page 203: Managing Media With The Jobs And Media View
Table 10 Element status Status: Shows the current or likely status of the device or storage slot. Valid The slot is known to hold media that is in the current catalog. The slot held valid media previously. Data Protector Express veriﬁes that the media Probably Valid is valid before using it.
Page 204: Jobs And Media View
Figure 127 Jobs and Media view Although you can manipulate media and media folders on the Jobs and Media view, many of these operations are normally handled automatically by Data Protector Express. For example, when you run a job that includes media rotation, Data Protector Express will automatically create any new media and media folders needed for that job.
Page 205: Creating Media Folders
Figure 128 Creating media folders To create a new media folder Select the existing folder in which you want to store the new Media folder. It cannot be the Home folder. Create the new media folder in one of these ways: a.
Page 206: Creating New Media
NOTE: For jobs that use automatic media rotation, Data Protector Express looks for media with speciﬁc names in speciﬁc folders. If it does not ﬁnd the precise media it is looking for, Data Protector Express will display an alert. For this reason, it is best to let Data Protector Express automatically create its own media for automatic rotation jobs than to manually create the media in advance.
Page 207 Click New Object on the Command task pane and select Media from the New Object dialog box. Type in the name of the new media in the Media name ﬁeld of the Format Media dialog box. If the device you want to use is not displayed in the Device ﬁeld, click the Browse button and select the proper device from the Browse dialog box.
Page 208: Catalog View
Figure 130 Deleting media Media content At any time, you can identify media or display the contents of any media in the catalog. To create an Identify Media job Select Media from the Wizards view. Select the Identify Media wizard. Follow the instructions to select the media to be identiﬁed and to schedule the job.
Page 209: Working With Tape Libraries
Figure 131 Catalog view Many commands can be performed from the Catalog view, including all of the commands on the Devices view and the Job Status view. These commands include running jobs, stopping jobs, formatting media, and so on. The advantage of the Catalog view is that it can display all of the objects in the catalog at once. TIP: To minimize the number of ﬁles that appear in this view on larger systems, click the Filter button and ﬁlter the list to display fewer items based on creation date or other criteria.
Page 210: Installation Conﬁguration And Licensing
Tape libraries automate tape media handling which, in conjunction with the Data Protector Express backup schedules, allows hands-off backup operations. A tape library contains one or more of the following elements: tape drives, storage slots for tape media, import/export slots to add or remove media from the library, robotic mechanisms to move tape media between the slots and tape drives.
Page 211: Viewing A Tape Library
To avoid this automatic assignment, it would be necessary to mark a drive as ofﬂine after it has been registered. This should return its license to the license ’pool’, allowing another online drive to take that license. Viewing a Tape Library Once you have installed Data Protector Express, expand the Devices view to locate the tape library.
Page 212: Storage Slots
by one, while in case of multiple mail slots, a particular number of slots can be used in one enter/eject operation. For consistency and to avoid duplicating processes you should ensure that use of the mail slot/s is achieved through Data Protector Express user interface. Storage Slots The Storage Slots folder displays the number of available slots.
Page 213: Barcode Filters
Figure 134 Library Storage Slots With Barcodes Barcode and MIC (memory in cartridge) technologies are used to reduce the time spent organizing and managing media in a library or an autoloader. In these devices, each medium is identiﬁed with a unique barcode or, where MIC is used, a chip is embedded in the tape cartridge which holds a unique identiﬁer (as well as other information).
Page 214: Initialization Process
The ﬁlter rules may be set for the whole domain and will be applied automatically to all tasks. Or, they may be set and applied at job level. Any ﬁlter rules applied at job level overwrite the default domain settings. For more information on setting barcode ﬁlters, see Barcode Filter for Backup Jobs.
Page 215: Sort Media
• Sort Media: used to sort the media in a library. • Insert Media: used to load media into the library from a mail slot. • Remove Media: used to remove media that is to be removed from a mail slot. Import Media Each piece of media has two elements;...
Page 216: Media Guidelines
NOTE: If the tape library is also used by another application (other than Data Protector Express), Data Protector Express may use tapes which have been used by the other application. Potentially, this could cause important data to be overwritten. You should use this function to reserve the media being used by the other application.
Page 217: A Note About Streaming
Figure 135 Rotation Schedule The selected rotation type depends on your business requirements for retaining data. A popular choice is the GFS type (Grandfather-Father-Son), which allows you to set up a rotating schedule with different retention policies for daily, weekly, monthly and annual backups. GFS-30 requires 30 media sets.
Page 218 D: drive that are both on the same physical disk, a single stream may be more appropriate to prevent disk thrashing. If the volumes are on separate disks, two streams can be used. There is no load balancing logic in place to intelligently assign streams based on their data size, but any zero-byte streams will be grouped with other streams to avoid using media unnecessarily.
Page 219: 10 Disaster Recovery
10 Disaster Recovery In this chapter • Licensing • Bootable devices • Important guidelines • Create the Disaster Recovery Backup • Testing Disaster Recovery Media • Recovering From a Disaster • Disaster Recovery with Libraries • Recover Windows Active Directory (Windows only) •...
Page 220: Bootable Devices
To perform disaster recovery on Machine2, you must purchase and install the disaster recovery option on the second machine. If you wish to boot from tape, you require either a Media Sever license or a separate tape drive with its own bundled software. Bootable devices Backup devices that support bootable media and bare-metal recovery include ...
Page 221: Create The Disaster Recovery Backup
• You may increase the size of your hard disk, but the geometry of the hard disk should remain the same. That is, the new hard disk must have the same number of sectors per track and heads as the old disk. However, the actual number of cylinders can be larger. If the geometry has changed, Data Protector Express will still use the new disk, but the recovered operating system may not function correctly.
Page 222: Summary Page
NOTE: If your business requires you to use encryption, this page allows you to set the required encryption types and levels. This option should be used with care. It requires an Encryption passphrase. If you lose the passphrase, you will not be able to recover your data. 1 1.
Page 223: Create Bootable Media
After the test is successful, store the disaster recovery media. If you have backed up to a tape or removable cartridge, be sure to write protect the cartridge. Create bootable media After you make a full backup of your system, you must create bootable disaster recovery media. Depending on your platform (Windows, NetWare, Linux), Data Protector Express lets you create bootable CD or DVD or REV media.
Page 224: When To Create New Bootable Media
Unable to open the Microsoft Windows registry Data Protector Express requires full access to the Windows registry to create disaster recovery information. Make sure you are starting Data Protector Express from an account with full administration privileges. Failures getting or setting server information An error might occur while retrieving the disk conﬁguration information.
Page 225: Recovering From A Disaster
If you are using a library, insert the ﬁrst (or only) bootable media into slot 1 of the magazine. If the full backup used two or more media, insert the rest of the full backup media into the library magazine in their proper order. Perform any special steps for booting your computer from the tape drive.
Page 226: Disaster Recovery Character Ui
• Linux, and • NetWare. To perform Disaster Recovery for one of the operating system listed above, do the following: Remove all media from all cartridge disk drives, tape drives and/or library magazine slots. Insert the ﬁrst bootable media: a. If you are using a single tape or removable disk drive, insert the ﬁrst bootable media into the drive.
Page 227: Disaster Recovery With Libraries
NOTE: It is a good practice to disconnect any drives you do not want modiﬁed during the recovery process to protect yourself from inadvertently overwriting them by selecting an undesired option. b. Recover Entire System. Select this option to recover data to multiple hard disks, including the boot disk.
Page 228: Recover System State (Windows Only)
For example, if you are using the Simple 4-tape schedule, Data Protector Express will have four daily differential backups, two weekly full backups and two monthly full backups. You should only perform disaster recovery with the latest full backup. After your system has been recovered, use the standard Data Protector Express restore procedures to recover any other changes from the differential backups.
Page 229: Disaster Recovery For Newer Windows
Create a restore job. Select Windows Active Directory for the restore job from the Selection page. Run the restore job. Exit Data Protector Express. Restart the computer, letting Windows load normally. 1 1. Verify that Windows active directory is running properly. Disaster recovery for newer Windows This section is applicable to ...
Page 230: Dr Wizard Welcome Screen
Figure 139 DR Wizard Welcome Screen The Disaster Recovery Wizard starts up the skeleton operating system and the recovery manager. Disaster Recovery...
Page 231: Dr Wizard Starting Up Screen
Figure 140 DR Wizard Starting Up Screen Once the recovery manager has been started, the Disaster Recovery Wizard displays a list of source and target devices available on the system. a. In the top list, select one or more source devices that you want to restore data from by placing a checkmark next to them.
Page 232: Dr Wizard Device And Hard Drive Selection Screen
Figure 141 DR Wizard Device and Hard Drive Selection Screen If you have a tape loader as a source device, you can select it and choose which slots to want to restore data from. By default, all slots are selected. Disaster Recovery...
Page 233: Dr Wizard Loader Slot Selection
Figure 142 DR Wizard Loader Slot Selection If you don’t see all of the devices in the list that you would expect, you can load a driver or rescan for devices. a. To load a driver, click the Load a driver link and then browse to the driver ﬁle for the device. The driver must be Vista or Server 2008 compatible in order to be loaded.
Page 234: Dr Wizard Load A Driver Screen
Figure 143 DR Wizard Load A Driver Screen After clicking Next, you will be shown a list of all the volumes that were mounted when the backup was made. Each of these volumes is classiﬁed as being critical or not critical, and a list of their mount points are shown as children to each volume.
Page 235: Dr Wizard Volume Selection Screen
Figure 144 DR Wizard Volume Selection Screen The status of the recovery is displayed while it is in progress. Each selected device will be processed asynchronously. If a device detects an error, you will be shown the error and prompted as to the action to take. If the backup media is encrypted or password protected, you will be prompted for the passphrase/password .
Page 236: Dr Wizard Recovery Status Screen
Figure 145 DR Wizard Recovery Status Screen When the recovery ﬁnishes or is cancelled, you will be shown a summary of what happened. If all the important objects were not restored, you will be warned and each important, unrestored object will be listed. Disaster Recovery...
Page 237: Dr Wizard Summary Screen
Figure 146 DR Wizard Summary Screen 1 1. Once the recover has successfully completed, you will need to click the Reboot button to restart your system. After reboot, your system should be ready to login and use. User’s Guide and Technical Reference...
Page 238: Dr Wizard Recovery Complete Screen
Figure 147 DR Wizard Recovery Complete Screen The machine will have different credentials after the Disaster Recovery restore on Windows Vista or Windows Server 2008. If the machine is not a member of the domain, there will be no issue and you may skip these steps.
Page 239: Troubleshooting Disaster Recovery
b. Go to the system properties of this machine (right click on “Computer” and go to properties or open the System Control panel) c. Click on “Computer Name” and click on “Change…”. d. Change “Member of” from “Workgroup” to “Domain”. e.
Page 240 Disaster Recovery...
Page 241: 1 Managing The Storage Domain
1 1 Managing the Storage Domain In this chapter • Conﬁguring the Backup Server • Managing Users Conﬁguring the Backup Server In this chapter • General • E-mail Settings • Execution Options • Barcode Filter • Performance Settings • Alert Settings •...
Page 242: Execution Options
From address: Enter the e-mail address to be used in the From ﬁeld for each job log e-mail. This e-mail address must be valid. NOTE: Some SMTP mail servers require that the From address be a valid user@host address; other SMTP mail servers ignore this ﬁeld.
Page 243: Permissions
To conﬁgure automatic upgrade Display the Administration menu and select Conﬁgure Backup Server. Select Client Upgrade Options. Select the check box to Enable automatic upgrade of clients. If you want the client to downgrade to an earlier version, you must explicitly select Allow downgrade if older build installed on domain server.
Page 244: Managing Users
Figure 148 Permissions page Users or groups that have permissions to this object Lists the users or groups which have permissions to the current object (does not apply to either group or users). To display the permissions for a user or group, select the user or group; the permissions appear in the Permissions ﬁelds.
Page 245: Permissions Concepts
Permissions In this chapter • Permissions concepts • Users and Groups • Effective Permissions • Types of Permission • Examples of Permissions • Granting Permissions to Other Data Protector Express Users Overview Security is an important issue when managing a network. One of the most important functions of the Data Protector Express catalog is to handle security.
Page 246: Effective Permissions
Figure 149 Users and Groups Individual Data Protector Express users can be a member of more than one group or in every group, depending on how the Data Protector Express administrator arranges the catalog security. The number of groups the Data Protector Express administrator creates and the assignment of members to those groups depends on the security needs of your particular network.
Page 247: Effective Permissions
Figure 150 Effective Permissions Determining effective permissions A user is assigned effective permissions to an object through by direct permissions or inherited permissions. A user has direct permissions to an object if they are listed on the Permissions page of the object, if they are equivalent to a user who has direct permissions to the object or if they are a member of a group that is listed on the Permissions page of that object.
Page 248 When determining the effective permissions the user has to My Folder, Data Protector Express ﬁrst looks to see if he has direct permissions to the folder. Because the user is listed as a user on the Permissions page of the folder’s property page, he has direct permissions to the folder. Data Protector Express uses this information to determine the user’s effective permissions.
Page 249 Media Folder; because User One has direct permissions to this folder, Data Protector Express uses this information to calculate his effective permissions to anything contained in the folder. Similarly, Data Protector Express determines the effective permissions a user has to a folder by the direct permissions he or she has to that folder.
Page 250: Types Of Permission
Figure 151 How moving objects affects permissions For example, suppose a user has effective permissions to a job because that job is stored in his or her User/Group folder, a container to which the user has been granted direct permission. If the job is moved from that folder to a new folder, the user’s effective permissions to the job may change.
Page 251: Types Of Permission
Figure 152 Types of permission Supervisor This is the most powerful permission. Supervisor permission grants the user three speciﬁc abilities: A user with Supervisor permission to an object is automatically granted the other six permissions to that object. A user with Supervisor permission to an object automatically has effective permission to all the objects in the catalog below that object.
Page 252: Examples Of Permissions
NOTE: to the folder The Create permission applies , not to the job: it grants the user permission to create new within objects that folder. If you want to create new folders or jobs, your Data Protector Express administrator must grant you Create permission.
Page 253 Example 6. Permissions set one In this example, a user has effective permissions to a folder named My Backup Jobs, to a drive (or volume) named File System and to a media set named Media:1. Catalog Object Effective Permissions My Backup Jobs (Job folder) [––CMDRW] [–––––R-] File System (Volume)
Page 254: Granting Permissions To Other Data Protector Express Users
Catalog Object Effective Permissions User: [–––––R–] My Drive (Volume) User: [–––––RW] Media:2(Media) Group: [––CMDRW] Group Jobs (Folder) These permissions allow the user to do the following: • Because he is a member of the group, the user will be able to create jobs and folders within the Group Jobs folder.
Page 255: Granting Permissions To Others
Figure 153 Granting permissions to others To grant permission to other Data Protector Express users Display the properties for the object to which you wish to grant users or groups permission. Select the Permissions page. (If you do not have Access permission to an object, you cannot modify permissions.) Click the Add button.
Page 256: Restricting User Permissions Window
Figure 154 Restricting user permissions window To restrict permissions of other Data Protector Express users Open the properties of the object to which you wish to restrict user or group permissions. Select the Permissions page. (If you do not have Access permission to an object, you cannot modify permissions.) If the user is not listed, ﬁrst add the user or group by clicking the Add button and then selecting a user or group to add in the Browse window.
Page 257: Advanced Permissions
another user’s permissions to an object should be restricted and you cannot restrict it yourself, notify your Data Protector Express administrator. Advanced Permissions In this chapter • Planning for Security • About administrator permissions • Adding New Users and Groups •...
Page 258: About Administrator Permissions
Should access to certain functions be limited? You may wish to distribute certain backup tasks to various users or groups. For example, each group might be responsible for its own daily backup jobs and archive jobs. On the other hand, access to certain Data Protector Express features may need to be limited.
Page 259 Setting up users As you create new users, Data Protector Express automatically opens the property page of the new user. Use the property pages to control the users password, account activity, group membership, equivalencies and permissions. To create a new user Open the Administration desk bar and select Security.
Page 260: Logon Control Page
Figure 155 Logon control page Expiration A user account can expire on a given date. When the account expires, Data Protector Express disables the account and checks the Account is disabled box. This user will be unable to log on until the Account is disabled box is cleared.
Page 261: Groups Page For Users
TIP: The Data Protector Express administrator can change a user’s password without knowing the user’s current password. Data Protector Express does not even ask you to enter the old password. This is useful when the user has forgotten his or her password. Groups page for users Use this page to add or remove a user from a group.
Page 262 moved to the left window pane. Similarly, to end an equivalency, select the other user in the right window pane and then click the Remove button. Figure 157 Equivalencies NOTE: Equivalencies only work in one direction; they are not reciprocal. The current effective permissions of the user whose property page is open will be calculated using the direct and inherited permissions of the user they are made equivalent to.
Page 263: Permissions Page For Users
Figure 158 Permissions page for users NOTE: Permissions can be granted from either the property page of the catalog object or the property page of the user. Either way, the permissions appear on the appropriate corresponding object’s Permissions page. For example, if Admin user is granted permissions to the C: volume from the Permissions page on his property page, the Permissions page on the property page of the C: volume will list Admin as a user who has permissions.
Page 264: Members Page
Type in the new group’s name in the Name ﬁeld on the General property page. Members page Use the Members page of the groups property page to add and remove users from the group. To add a user to the group, select the user in the right window pane and click the Add button; the user is moved to the left window pane, under Members who belong to this group.
Page 265: Effective Permissions
NOTE: The permissions granted from this page, like all permissions, are reciprocal. Changes made on this page appear on the property pages of the corresponding object. For example, if you grant permission to a folder to a group, the Permissions page of that folder will list the group, along with the appropriate corresponding permissions.
Page 266 When Data Protector Express determines the effective permissions a user has to an object, it ﬁrst looks to see if the user has direct permission; if not, Data Protector Express then checks to see if the user has inherited permission. Effective permissions algorithm Data Protector Express uses the following algorithm to determine effective permissions:...
Page 267: Examples Of Effective Permissions
Figure 161 Examples of effective permissions Example 8. The Data Protector Express administrator has direct permissions to the System Container The System container is the object at the very top of the catalog hierarchy. That determines his or her effective permissions to this object. Because it is a container, the objects below it in the catalog all have inherited permissions because the object directly above them has effective permissions.
Page 268: Permissions Reference
Volume in three ways: as a user, as a member of the Marketing group and as a result of his equivalency to User 2. When Data Protector Express calculates his effective permissions, it uses these direct permissions from all three sources. In this case, will have ﬁve permissions; Create, Modify, Delete, Write and Read. NOTE: It does not matter that User 1’s own direct permissions as a user do not include Create and Modify permissions.
Page 269 Read permission is also required to run jobs. Backup jobs require Read permission to the appropriate volumes, directories and ﬁles. Restore jobs require Read permission to the appropriate devices, libraries and media. Verify jobs require Read permission to all of these objects. Many commands that perform utility functions, such as Clean Device or Eject Media on a device, require Read permission.
Page 270 Affected commands: Move , Rename . This permission enables Move and Rename, allowing users to move objects in the catalog and rename them. Create permission Affected objects: Home folder, user/group folder, job folder, media folder, restore job. Description: Controls whether a user can create new objects within a container object. For the Home folder, Create permission is required in order to create new User/Group folders.
Page 271: Types Of Reports
Normally, only the Data Protector Express administrator has Supervisor permission to the System Container. Affected commands: New > Job , New > Group This permission enables the New > Job and New > Group commands, allowing the user to create new users and groups.
Page 272: Printing Reports
Printing reports To print a report Select R eport s from the Administration desk bar. Select the Base object from which to generate the report. Predeﬁned reports gather information for the entire Storage Domain. The report will generate information for all of the objects in the Data Protector Express hierarchy that are below the object speciﬁed as the base object.
Page 273 The next time you create a report in Data Protector Express, follow these steps to save the report as a ﬁle. To save a report as a ﬁle From the Administration desk bar, select Reports and choose the report you want to generate. On the Report screen, select the printer you created above as the destination for your report.
Page 274 Managing the Storage Domain...
Page 275: Working With Third-Party Applications
12 Working with Third-Party Applications Working with Microsoft Exchange Server In this chapter • Installing the Data Protector Express Agent for Microsoft Exchange • Conﬁguring a Microsoft Exchange Server • About Working with Microsoft Exchange Server • Restoring Microsoft Exchange Databases •...
Page 276: Conﬁguration Property Page
TIP: Switch to the Folders view to display a hierarchical tree of the Data Protector Express management domain. Right-click the server and select the Conﬁguration command. Figure 162 Conﬁguration property page Update the following settings that control how Data Protector Express works with Microsoft Exchange Server.
Page 277: About Working With Microsoft Exchange Server
TIP: You can use this feature to ensure that the databases are always backed up in full mode, but that other objects are only backed up when changed. This guarantees the greatest security for the most crucial ﬁles (that is, the Exchange Server databases), while not making jobs unnecessarily large by not backing up the entire network (that is, by backing up only the changed ﬁles).
Page 278: Restoring Microsoft Exchange Databases
NOTE: This will cause the transaction logs to be reset (truncated). For this reason, running a job in Copy mode can compromise your comprehensive backup strategy if you are not careful to archive the media created by these jobs. Backup modes and circular logging Microsoft Exchange Server supports database circular logging.
Page 279: Disaster Recovery With Microsoft Exchange Server
If the most recent backup was a full backup, skip the rest of these steps and restart the Microsoft Exchange Server storage group. As the service is restarted, it automatically restores all of the transactions from the transaction logs. If the most recent backup job was a differential job and you have performed no incremental jobs between the date of the last full backup and the most recent backup, then create and run a new restore job, selecting the latest version of the storage group.
Page 280 b. Select Properties. The Properties screen appears. Select the Database tab. d. Select This database can be overwritten by a restore. Click OK. Right-click the store again. A pop-up menu appears. g. Select Dismount Store, if the option is available. h.
Page 281: Protecting Microsoft Windows Sharepoint Services
d. Select the storage groups you want to include in the restore job from the list in the Name column to the right of the Folders panel. Run the restore job. Exit Data Protector Express. Mount the Exchange databases for each storage group that you restored: a.
Page 282 IMPORTANT: It is recommended that the user enable Microsoft Windows Volume Shadow Copy Service (VSS) option for backup jobs when creating DR backup sets. Enabling the VSS option will ensure that the user can restore all WSS components in a consistent state during the disaster recovery process. NOTE: The instructions for the additional steps are outlined in the Disaster Recovery section of this appendix.
Page 283: Restoring Sharepoint Services
Figure 163 Windows Sharepoint SQL database Select the server that houses Windows SharePoint Services and expand the tree until you are able to select the SharePoint database. Figure 164 Windows Sharepoint services database Restoring SharePoint Services To restore Windows SharePoint Services you will need to select the following: WSS Installation directory This directory and its sub directories, %BootVolume%\program files\Common Files\Microsoft Common Shared\web server extensions\12,...
Page 284: Using Disaster Recovery With Windows Sharepoint Services
2. Microsoft Internet Information Server (IIS) Virtual Servers WSS uses one or more virtual servers to host Web sites. Unlike ASP.NET, it does not conﬁgure each Web site using an IIS virtual directory. Alternately, WSS tracks all conﬁguration information for WSS Web sites inside the conﬁguration database and content databases.
Page 285: Working With Microsoft Sql Server
complete the WSS recovery. Complete the following operations after the initial DR process has completed successfully. Re-install the Windows SharePoint Services component on your system. This will rebuild the master WMSDE/SSEE database. The master database is required to restore the SharePoint databases including conﬁguration and content databases.
Page 286: Conﬁguring The Microsoft Sql Server
Activating the license Select Licenses from the Help menu. In the object detail area of the screen, right-click and select New from the shortcut menu. Enter the license key. The license will take effect immediately. Conﬁguring the Microsoft SQL Server You can conﬁgure any Data Protector Express feature by selecting the object from the Catalog view and updating information on its property pages.
Page 287: Conﬁguration Page
Figure 166 Conﬁguration page NOTE: We recommend that you use the default values on the Conﬁguration page. User name Data Protector Express sends this name to Microsoft SQL Server whenever the SQL administrator user name is required. Type the Microsoft SQL administrator name in this ﬁeld. The default is sa.
Page 288: Notes For Backup Jobs With Microsoft Sql Server
Notes for Backup Jobs with Microsoft SQL Server Two additional concerns are present when you back up SQL Server database instances: setting the Backup mode of a job to either Full, Incremental or Differential; and conﬁguring Data Protector Express to work with SQL Server’s default backup routine. NOTE: Anytime Data Protector Express returns an error message that is greater than 10000, a Microsoft SQL or Exchange error has occurred.
Page 289: Notes For Restore Jobs With Microsoft Sql Server
Notes for Restore Jobs with Microsoft SQL Server When restoring SQL Server databases, you must: Restore a full backup of the SQL Server database. Restore the logs in the order created. Follow special procedures when renaming databases (if you rename databases). NOTE: Any time Data Protector Express returns an error message that is greater than 10000, a Microsoft SQL or Exchange error has occurred.
Page 290 To do this, Data Protector Express ﬁrst determines if the database exists. If the database does exist, Data Protector Express will use the database as is without any further processing or changes. If the database does not exist, Data Protector Express next identiﬁes the database devices on which the database was originally located.
Page 291: Restoring Microsoft Sql Server 2005 Master Databases
Restoring Microsoft SQL Server 2005 master databases A damaged master database is evident by the failure of the SQL Server to start, by segmentation faults or input/output errors or by a report from DBCC. An example of an error might be damage caused by media failure in the area in which master database is stored.
Page 292 Working with Third-Party Applications...
Page 293: 13 Tips, Techniques And Strategies
13 Tips, Techniques and Strategies In this chapter • Tips for Managing the Catalog • Strategies for Faster Jobs • Working with Permissions • Selecting Files for Jobs • Restoring Tips • Other Tips Overview This section contains information you can use to work more efﬁciently with Data Protector Express. The ﬁrst sections explore managing the catalog and running jobs faster.
Page 294: Catalog Location
Figure 167 Catalog location For example, suppose you have a ﬁle or application server with a large RAID device attached. Backup jobs using this RAID device will run fastest when the backup device is placed on the same machine as the RAID device.
Page 295: Storage Management Server
Figure 168 Storage management server NOTE: The backup device could have been placed just as easily on any other machine in the network. Data Protector Express does not require that the backup device be physically attached to a ﬁle or application server.
Page 296: Estimating Catalog Size
NOTE: The backup device on the other ﬁle or application server can be used to help restore the ﬁle or application server that failed. Suppose the Backup Server fails and the Data Protector Express catalog is lost. While the loss of the Backup Server is signiﬁcant, the ﬁle or application servers are not impacted and they can continue to perform their tasks.
Page 297: Backup Server Machine Platforms
You assume that only 10% of the ﬁles actually change between incremental backups. You store a disaster recovery image for each of the computers in the domain. You can estimate the size of your catalog as follows ... File object space = (500,000 + 10 * 10,000) * 782 bytes = 447MB Version object space = [(17 * (500,000 + 10 * 10,000)) + (8 * (500,000 + 10 * 10,000) * 0.10))] * 61 bytes = 621MB Temporary space = (500,000 + 10 * 10,000) * 348 bytes = 199MB...
Page 298: What Slows Down Tape Drives
What Slows Down Tape Drives? Tape drives work most efﬁciently when they are “streaming,” that is, when the tape itself is constantly moving forward and a steady ﬂow of data is being written to the tape as it passes the write head. In general, tape drives will “stream”...
Page 299: Other Factors That Affect Job Speed
backup streams, thereby affecting the speed at which the job runs. Assigning the proper number of data streams can help speed up the data transmission rate. In general, you should assign data streams according to the number of streams the physical device (for example, the disk drive) is capable of handling.
Page 300: Working With Permissions
machine, you should install 512MB of memory (32MB x 4 devices x 4) in that machine. If you have eight devices on one machine, install 1GB of memory (32MB x 8 devices x 4) in that machine. NOTE: Use this as a guideline when attaching devices to each machine. Working with Permissions This section provides useful tips for assigning permissions.
Page 301: Selecting Deleted Files For Restoring
Selecting ﬁles not previously backed up Set the ﬁlter to At most 0. Suppose you want to run a backup job that only selects ﬁles that have not been backed up previously. You can use the Version Range ﬁlter to “ﬁlter out” any ﬁles that have been previously backed up. Each time Data Protector Express backs up a ﬁle, it creates a new version of that ﬁle.
Page 302: Restoring Tips
Restoring Tips This section provides tips for restoring ﬁles and volumes. Restoring volumes for the latest date If you have used a default schedule and have run backup jobs as scheduled, you can easily and simply restore ﬁles as they appeared the last time a backup job was run. Simply select the volumes or ﬁles you wish to restore on the Selection page of a restore job.
Page 303: Copying A Directory Structure
Create a restore job, give it an identifying name, select the appropriate volume and then set the Backup range to Friday’s date. Copy the ﬁrst restore job, rename it with an identifying name and change the Backup range date to match Monday’s date. Repeat this step, changing the Backup range date of this third job to Tuesday’s date.
Page 304: Restoring Files With New Names
Restoring ﬁles with new names Rename the ﬁle on the Selection page of the restore job. Suppose you want to restore a ﬁle with a different name. To do so, you rename the ﬁle after you select it. When you rename the ﬁle, Data Protector Express restores the ﬁle with the new name. This can be useful for not overwriting versions of the ﬁle that currently exist on disk.
Page 305 Express will automatically run a cleaning cycle before running a backup job whenever a cleaning cycle is required. NOTE: If you are using a device that is not a library, you must manually clean the device at the manufacturer’s suggested intervals. To set up a library for automatic cleaning Insert a cleaning cartridge into the library and then change the status of the storage slot.
Page 306 Tips, Techniques and Strategies...
Page 307: 14 Troubleshooting
14 Troubleshooting Available Tools The Administrator contains several pages to help you and Support in troubleshooting any problems you may encounter with a particular machine. First, select a single machine. You can do this by from the Administration deskbar by selecting Catalog, then Network, then a speciﬁc machine from the list.. Select the Administration deskbar Select Catalog Expand Network by double-clicking on it...
Page 308: Communication Page
Figure 169 Address page Node ID The identiﬁcation number for this machine. Data Protector Express assigns a node ID to each machine. Port The port number registered with IANA (Internet Assigned Numbers Authority) that is used by Data Protector Express to communicate across the network with other machines in the Data Protector Express management domain.
Page 309: Ping Test
Figure 170 Communication page Use the Ping Test page for a machine to measure how long it takes an echo packet to travel back and forth on the network. Click Start to begin a test. Click Stop to end a test. Ping test Performing a ping test displays the following test results: Packet No.
Page 310: Status
Backup Simulates data transfer during a backup job. The local machine sends a large packet; the remote machine sends small replies acknowledging receipt of the data. Restore Simulates data transfer during a restore job. The remote machine sends a large packet; the local machine sends small replies acknowledging receipt of data.
Page 311: Diagnostics Page
Figure 171 Connections page Active connections: Lists the currently active connections for this machine. Details: Shows detailed information about the selected active connection. Diagnostics page Applicable objects: Machine, Drivers, and Devices The Diagnostics page provides detailed information about the current machine or driver object. It is available for all active machines, drivers and devices, including controllers, logical tape formats, services and virtual libraries.
Page 312: Troubleshooting Guide
Figure 172 Diagnostics page Troubleshooting Guide In this chapter • Troubleshooting Backup Jobs • Troubleshooting Restore Jobs • Troubleshooting Verify Jobs • Troubleshooting the Catalog • Troubleshooting Error Messages This section contains useful information about commonly encountered problems and frequently asked questions when using Data Protector Express.
Page 313 To send the job to a speciﬁc device: Access the Options page for the backup job. Delete the current network device: Select the path to the device in the Devices to be used ﬁeld. Click Delete. The path disappears from the Devices to be used ﬁeld. Add the local device: Click Add.
Page 314: Troubleshooting Restore Jobs
To remove a piece of media that is lost or damaged physically, select the media on the Jobs and Media view and delete it. When you use replacement media, Data Protector Express will automatically format it if necessary. To move media to an off-site location, create a new media folder called Off-site Media (or similar) in your User/Group folder.
Page 315 How can I restore data to a different ﬁle name? Select the ﬁle, directory or volume you wish to restore with a different name. Then open the properties page for that object. On the General page, type in the new name and press OK. For additional information, see Restoring Files with New Names and Locations.
Page 316: Troubleshooting Verify Jobs
Troubleshooting Verify Jobs I occasionally get a ‘stream sync error’ when verifying media. This is usually caused by a physical read problem from the backup device. The data Data Protector Express expected from the media was not found. This can be caused by: Table 1 1 Stream sync error Bad media Try replacing the media.
Page 317: Troubleshooting Error Messages
Troubleshooting Error Messages Catalog corrupt appears during a backup or when adding a new object. Normally, if the catalog is corrupted, Data Protector Express automatically repairs it during initialization. However, the quick check used during initialization may not detect any errors. To repair the Data Protector Express catalog manually: Close Data Protector Express.
Page 318: Recovering A Virtual Library
Type the following command at the Command Prompt: dpwinsvc -s This command starts the Data Protector Express service on the local machine. Unknown error appears when I restore ﬁles on Microsoft Windows. Windows stores security information in the data stream on the backup media. This information depends on the registry from the ﬁle’s original location.
Page 319: Library Conﬁguration
Figure 173 Library conﬁguration Click Add Browse to the storage folder paths used previously by the now lost Virtual Library. Repeat these steps, if multiple paths were used. In the Virtual Media Status Pane, you will see the now Foreign, and hopefully Healthy VTCs appear.
Page 320: Known Limitations
Figure 175 VTC Import window Click Import to start the import process. This process only inserts the media into the Virtual Library you will still have to import the media into the database 1 1. This ﬁnal step is only required, if the Data Protector Express catalog and the newly added VTCs are out of synch.
Page 321: Index
Index Symbols Backup mode and forcing scheduled jobs, 135 backup domain and Microsoft Exchange Server, 277 selecting, 53 and Microsoft SQL server, 288 backup job options, 96 Backup Server, 293 Backup server Access permission selecting, 53 overview, 251 reference, 270 Active Directory disaster recovery and, 228...
Page 322 Custom Settings Disaster recovery change an object icon, 66 bootable media, creating, 223 create a desk bar, 66 bootable media, when to create, 224 Display, 64 Create DR bootable option, 101 Custom settings creating a DR backup, 221 creating proﬁles, 67 creating a fullbackup, 221 libraries, DR requirements...
Page 323 Folders Job groups admin folder, 173 concepts, 171 creating, 174 verify jobs and, 163, 163 creating media, 204 Job status deleting media, 205 viewing, 68 different types, 172 Job status view, 186 everyone folder, 173 Jobs home folder, 173 backup, 79 job, 172 creating with Quick Access application, 69...
Page 324 Media Microsoft SQL Server backup job settings, 93 activating licenses, 286 contents of, 208 and backup modes, 288 creating folders, 204 backups in conjunction with Data Protector creating new, 205 Express, 288 deleting, 207 conﬁguring, 286 force modes, 287 deleting folders, 205 formatting, 200, 205 installing the...
Page 325 Permission, access Quick Access application overview, 251 accessing Data Protector Express functions, reference, 270 Permission, create creating jobs, 69 reference, 270 creating media jobs, 70 Permission, delete icon, 68 reference, 269 installing and running, 67 Permission, modify settings, 74 reference, 269 viewing alerts, 71 Permission, supervisor...
Page 326: Status Bar
Running jobs, 135 Shortcut Menus, 62 automatically running scheduled jobs, 177 Snapshot forcing scheduled jobs, 181 enabling, 102 scheduling a simple daily backup , 133 Sorting media libraries, 202 scheduling a simple ﬁve-day rotation, 134 scheduling to run once only, 133 Space restrictions, 102 Span mode...
Page 327 Verify mode Volume restrictions, 102 verify jobs, 160 Version range enabling snapshot, 102 and selecting ﬁles not previously backed Versions latest version, 152 websites selecting from a speciﬁc job, 301 product manuals, 18 selecting from speciﬁc media, 301 Wildcard format, 88 Versions and ﬁlters, 153 Wizards...

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HP BB118BV - StorageWorks Data Protector Express Package User's Manual & Technical Reference

Before You Begin

Overview

Your First Backup and Restore

Administering Backup

Backup Jobs

Restore and Verify Jobs

Media Jobs

Quick Links

Troubleshooting

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Summary of Contents for HP BB118BV - StorageWorks Data Protector Express Package